User's Guide

Dexcom G6 System User Guide
241
Chapter 14: Troubleshooting
Won’t Turn On – Battery Charged
Problem
The receiver won’t turn on but battery is fully charged
Solution
See Chapter 5
Reset receiver:
Press and hold power button for 10 seconds
Release power button
Press and hold power button for 2 seconds to turn back on
Connect receiver to charger – this turns it on
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