User's Guide

Dexcom G6 System User Guide
53
Chapter 5: Set Up Your Display Devices
Recommended Smart Device Settings
See your smart device instructions to learn how to change its settings.
Use the following with your CGM system:
• Bluetooth on: Your transmitter and app communicate via Bluetooth. If it isn't on, you
won’t get alarm/alerts or G6 readings.
• Notifications on:
• Enable Dexcom app notifications so you get alarm/alerts.
• Make sure you allow Dexcom app notifications to show on your locked screen.
• Battery charged: The app must always be running in the background and may drain
your battery. Keep the battery charged.
• Device and app on: If you restart your smart device, reopen the Dexcom app.
• Update manually: Automatic updates of the app or your device operating system
can change settings or shutdown the app. Always update manually and verify
correct device settings afterward.
• Compatibility: For a list of smart devices and operating systems that work with the
G6 app, check dexcom.com/compatibility. Before upgrading your smart device or its
operating system, check the list.
• Time: Don’t change your smart device time, because it can make the time on the
home screen wrong and the app may stop displaying data.
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