User's Guide

Dexcom G6 System User Guide
229
Chapter 14: Troubleshooting
Receiver
No G6 Readings: Sensor Failed Alert
Problem
• Not getting G6 readings
Solution
• No glucose alarm/alerts or G6 readings. Use meter.
• Tap alert to get more information.
• If your sensor doesn’t work, contact Technical Support (available 24/7) at:
• Web: dexcom.com/tech-support
• Toll free: 1.888.738.3646
• Toll: 1.858.200.0200
App Notification
LBL014003 Rev XXX Artwork, G6 CGM System User Guide US.indd 229 2/5/19 9:26 AM