User's Manual
p.48
Support & Warranty
Technical Support
Thank you for purchasing G-RAID with Thunderbolt. If you have any comments or questions
about this manual or the product, please let us know!
As a valued customer, G-Technology strives to provide you with the nest products and support.
If you encounter any diculties while installing or using your G-RAID with Thunderbolt, our Tech
Support team members will gladly assist your at: www.g-technology.com/support.
Helpful Information for Support
When contacting Technical Support, it’s best to be in front of your computer and have the
following information available:
• Your G-RAID with Thunderbolt serial number (on bottom of unit)
• Operating System and version
• Computer model and primary interface
• List of other devices attached to your computer