User's Manual

p.41
Maintenance for Your Drive
Replace a Failed Drive Module
The internal components of G-RAID with Thunderbolt continually monitor the health of each of
its disk drives. In the event of a drive failure, a visual alarm will appear. Read more in Activity and
Failure LEDs.
RAID 0: If G-RAID with Thunderbolt was congured in RAID 0 (Performance) mode, a drive
failure will result in data loss.
RAID 1: If G-RAID with Thunderbolt is congured as RAID 1, a single drive failure will not result
in data loss. However, the array is now in a degraded or unprotected state, and the failed drive
should be replaced as soon as possible to avoid data loss.
Read more in Supported RAID Modes.
Follow the steps below to identify and replace a failed drive.
1. With the unit powered on, the ashing RED LED will indicate which drive module failed. For
more information, see Activity and Failure LEDs.
2. Remove the failed drive by pressing the module release button, and gently sliding the drive
module out of the enclosure.
NOTE: During the 3-Year warranty period, contact G-Technology Technical Support for
assistance with troubleshooting your drive and determining if a replacement is required for your
defective drive module.
3. Replace the failed drive with a new drive module. Secure it in place by pushing in the drive
and latching the handle.