User Manual
p.31
Support & Warranty Support & Warranty
Technical Support
Thank you again for purchasing G-DRIVE with Thunderbolt—if you have any
comments or questions about this manual or the product, please let us know!
At G-Technology, we appreciate and value our customers, and strive to give you the
nest quality products, service and support. If you encounter any diculties while
installing or using G-DRIVE with Thunderbolt, please contact G-Technology Technical
Support at www.g-technology.com/support.
Helpful information for support
When contacting Technical Support, it’s best to be in front of your computer
and have the following information available:
• Your G-DRIVE with Thunderbolt serial number (on bottom of unit)
• Operating System and version
• Computer brand and model
• List of other devices attached to your computer