User Manual Cisco IP Communicator Futiro Luna / Terra / Solo English www.futiro.com Downloaded from www.Manualslib.
Table of Contents 1. Introduction............................................................................................................ 3 1.1 Overview .......................................................................................................... 3 1.2 System Requirements ...................................................................................... 3 1.3 Features ........................................................................................................... 4 2.
1. Introduction This manual provides instructions for installing and operating your Futiro USB handset. 1.1 Overview Package Contents: • Futiro USB handset - Luna, Terra or Solo. • Futiro Quick Start Guide. • Futiro software CD which includes : o Futiro software to allow your phone to interact with Cisco IP Communicator. o Futiro handset user manual in PDF format. o Adobe Acrobat Reader 1.2 System Requirements Windows (Vista / XP / 2000) • • • • • Minimum 1 GHz CPU or faster. Minimum 256 MB RAM.
1.3 Features • Easy to install plug-and-play technology. • USB 1.1/2.0 compatible. • USB bus powered. • Make/Receive VoIP calls. • Cisco IP Communicator software integration. • Adjustable in-call volume control. • Unique Free Standing Design on Luna and Terra models. • Stretchable cord on Luna and Terra models (up to approx 3 metres). • Unique patented cable management system on Solo model. • Hands-free and Speed-dial functionality on Luna model.
2. Installing your Futiro USB Handset 2.1 Installing on Windows (Vista / XP / 2000) Please follow these 8 easy steps to set up your Futiro handset. STEP 1 Please do not plug in your Futiro handset until prompted. Insert the Futiro CD into your computer and wait for the CD to run the installation menu (Figure 2.1). If the installation menu does not automatically appear then double click on My Computer and double click on your CD ROM drive. Figure 2.
The latest Futiro software is also available to download from our website: http://www.futiro.com/downloads.asp. Note: In the event of autorun not working, open up My Computer on your machine, double-click on your CD-ROM drive. Open the Futiro Software folder, then the Windows folder. Open the Cisco IP Communicator application folder and double click the Futiro Pro for Cisco installer inside. STEP 2 Review the Futiro software license agreement (Figure 2.2) and Click I Agree to proceed. Figure 2.
STEP 3 To begin installation, the Choose Install Location window will appear (Figure 2.3). The default install location is the local C:\ drive. If you wish to install the software in a different location, browse to that location using the browse button. To continue, click Install. Note: If a previous version of the Futiro software is already installed, you will be prompted to uninstall the previous version. Click Yes to uninstall (recommended), or No to overwrite the previous install. Figure 2.
STEP 4 If prompted by the installer, plug your Futiro handset into any available USB port and click OK (Figure 2.4). Figure 2.4 – Plug In Device Downloaded from www.Manualslib.
STEP 5 Windows Vista Only: The Sound preferences dialog (Figure 2.5) will open automatically. If there is more than one device listed in the Playback list, select your soundcard as the default device. The default device is indicated with a green tick icon next to the speaker icon. Please ensure that Generic USB Audio Device is NOT set as the default device To set a device as the default device, first click its name in the list and then click the Set Default button. Click OK to continue. Figure 2.
STEP 6 Congratulations, installation has completed successfully (Figure 2.6). It is recommended that Windows Vista users untick the Run Futiro Pro for Cisco box before clicking Finish. To run the Futiro software now, ensure that the box has been ticked and click Finish. Figure 2.6 – Installation Completed Window Downloaded from www.Manualslib.
STEP 7 With the Futiro software running, the Futiro icon will appear at the bottom right hand corner of your screen in the system tray (Figure 2.7). At first it is red. When Futiro connects to the Cisco IP Communicator client (and your Futiro handset is plugged in) the icon will turn green. Figure 2.7 – Futiro System Tray Icon Your Futiro software should now be running successfully. If in the future you need to stop the Futiro software running, just right click on the Futiro icon (Figure 2.
STEP 8 Open Cisco IP Communicator and select Preferences... (Figure 2.9) from the program menu. Figure 2.9 – Configure Cisco IP Communicator Select Custom from the first drop-down list (Figure 2.10). Select Generic USB Audio Device for Headset, Speakerphone and Handset. Click OK. Figure 2.10 – Set Up Audio Congratulations! You are now ready to use your Futiro USB handset fully integrated with Cisco IP Communicator. We hope you enjoy your Futiro experience. Downloaded from www.Manualslib.
3. Using your Futiro USB Handset When using your Futiro handset, please ensure you have read the previous chapters and have installed the Futiro software on your computer. If you are using your Futiro handset to call a landline or mobile phone, you may need to enable PSTN calling on your account. Please contact your IT administrator for more information. Note: VoIP service providers are not a telephony replacement service and can therefore not be used to call emergency numbers.
3.1 Using your Futiro Luna Making a Call 1. Press the green launched). to launch the Cisco IP Communicator client (if not already 2. Use the scroll button to scroll up or down through your contacts and select the desired contact. 3. Press the green to call the selected contact. Calling a Landline or Mobile Phone 1. Press the green launched). to launch the Cisco IP Communicator client (if not already 2.
Additional Features • To switch on hands-free/speakerphone - Press either before or during a call. You can leave the hands-free feature on if you wish. • To Clear a single dialled number/character - Press • To Clear all dialled numbers/characters - Press • When on a call, press . for 3 seconds. to mute the microphone. The LED Indicator The Futiro Luna contains a light emitting diode (LED) indicator.
3.1.1 Luna Key functions Downloaded from www.Manualslib.
3.2 Using your Futiro Terra Making a Call 1. Press the green launched). to launch the Cisco IP Communicator client (if not already 2. Use the scroll buttons select the desired contact. 3. Press the green to scroll up or down through your contacts and to call the selected contact. Calling a Landline or Mobile Phone 1. Press the green launched). to launch the Cisco IP Communicator client (if not already 2. Enter the desired phone number using your computer’s keyboard. 3.
3.2.1 Terra Key functions Downloaded from www.Manualslib.
3.3 Using your Futiro Solo Making a Call 1. Press the green launched). to launch the Cisco IP Communicator client (if not already 2. Use the scroll buttons select the desired contact. 3. Press the green to scroll up or down through your contacts and to call the selected contact. Calling a Landline or Mobile Phone 1. Press the green launched). to launch the Cisco IP Communicator client (if not already 2. Enter the desired phone number using your computer’s keyboard. 3.
3.3.1 Solo Key functions Downloaded from www.Manualslib.
4. Troubleshooting When I press the call button my VoIP client does not launch. 1. Windows Vista: Right-click the Futiro icon on the Desktop. Click on Properties and then on the Compatibility tab. Ensure that the Compatibility Mode box is ticked and that Windows XP (Service Pack 2) is selected in the listbox. Restart Windows. 2. Is the Futiro handset plugged in to a USB port? The Futiro handset needs to be plugged into a working powered USB port on your computer. 3.
7. Is the Futiro software running? If the Futiro software is running you will see the Futiro icon on the system tray of your computer (Figure 2.7). You may need to click on << to show hidden icons. If the Futiro icon is not on the system tray, double click the Futiro icon on your desktop to run the software. 8. Is the Futiro icon in the System tray green? If not, ensure that your Futiro handset is plugged directly into your computer’s USB port and that your VoIP application is running and logged in.
I am having problems installing the Futiro software on my Linux or UNIX Operating System. At the moment the Futiro software is not Linux or UNIX compatible, to check for updates on this situation visit www.futiro.com. I can’t hear anything on my phone and the volume is at max. Your handset’s mute button may be ticked. Go to Start -> Settings -> Control Panel -> Sounds and Audio devices and ensure Mute is not ticked. The Futiro CD will not work in my CD drive.
