Owner's Manual

______________ WARRANTY TERMS AND CONDITIONS _____________ _
1. The warranty guarantees that Furrion products will be free from faults or defects in
workmanship and materials for a period of 1 year commencing on the date of delivery
to you. If a valid claim is made under warranty then you will only be entitled to claim in
accordance with paragraph 6 below.
Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and compensation for
any other reasonably forseeable loss or damage. You are also entitled to have the goods
repaired or replaced if the goods fail to be acceptable quality and the failure does not
amount to a major failure.
2. The warranty only applies:
a. to Furrion products with a valid serial number;
b. to the person who purchased the Furrion product. It is not transferrable to any other
person;
c. to individuals who purchased the Furrion products as a consumer for private use, not
to businesses, companies, partnerships or sole traders;
d. to Furrion products used solely within a domestic environment for personal use, not
to Furrion products put into and used within business premises, place of work, rental
properties, student properties or similar;
e. to Furrion products used within the environment intended by their design;
f. to Furrion products used and installed in accordance with the instructions supplied
with the product;
g. where the purchaser of the Furrion product has validated the warranty in accordance
with paragraph 4 below.
3. The warranty does not cover:
a. items where the serial number has been defaced and/or rendered unidentifiable;
b. damage caused or contributed to by poor, faulty or incorrect use, installation or
maintenance;
c. damage caused or contributed to by events outside Furrion's control including but not
limited to Acts of God, fire, explosion, contact with corrosive matter, extreme weather
conditions, flood, vandalism, soiling, misuse, abrasion, improper storage following
delivery, rot and/or infestation following delivery, leaks (or similar incidents!. damage
due to non-domestic use;
d. damage or deterioration caused or contributed to as a result of normal wear and tear;
e. damage caused or contributed to by maintenance or repairs other than those carried
out by an authorised dealer;
f. damage caused or contributed to by wilful damage, abuse, mistreatment, negligence,
abnormal storage or environmental conditions;
g. damage caused or contributed to by household animals and misuse by children.
4. To validate the warranty you must:
a. fill in the registration card provided with the Furrion product; and
b. register the warranty covering the Furrion product within 6 months of delivery of the
Furrion product by following the instructions on the registration card;
c. have a copy of your receipt to validate warranty of the Furrion product.
5. To make a claim under your warranty please cease using the goods when a fault arises and
contact the supplier or manufacturer and point to the defect. Please contact Furrion's
customer service at:
For US customers: [e-mail] or Furrion, 52567 Independence Court Elkhart,
IN 46514
For Australia customers: Furrion Ltd, Unit 614-615 Level 6, Core D, Cyberport 3,
100 cyberport road, Hong Kong, at [e-mail] or 1.[800).985.957.
6. Following the filing of a claim, Furrion will investigate the claim and if we believe there is
a defect or fault covered by the warranty, we will at our option either repair the defective
Furrion product (or part} or replace the defective Furrion product (or part).
7. Please note in the event that no fault can be found, it is your responsibility to pay for the
re-delivery of the replacement items. If a defect is found, Furrion will pay for the re-delivery
of the replacement items.
8. Installation of any repaired or replaced Furrion product will not be Furrion's
responsibility.
9. If you do not allow the authorised dealers representative to view the Furrion product which
is the subject of the warranty claim, you will invalidate the warranty in respect of that
claim.
10. Any repaired or replaced Furrion product parts shall be guaranteed on the terms of
this warranty for the unexpired portion of the warranty period only.
11 . This warranty is non-transferrable and is personal to the original purchaser as shown on
the invoice.
12. This warranty is subject to the jurisdiction of the courts of the country where you purchase
Furrion products, and any dispute or claim arising out of, or in connection with it or its
subject matter, shall be governed by, and construed in accordance with the laws of the
country where you purchase Furrion products.