User Manual

Table Of Contents
Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTi psFaultTroubleshoo ting
Follow the safety notes in the "Safety/Regulations" manual when
connecting or disconnecting cables.
If a fault occurs, try to correct it as described. I f you fail to correct the problem, proceed as follows:
Make a note of the steps and the circumstances that led to the fault. Also
make a note of any error messages displayed.
Switch the notebo ok off.
Please contact the Hotline/Se rvice Desk.
The telephone numbers can be found at: "http://suppo rt.ts.fuji tsu.com/contact/servicedesk".
Have the following information ready whe n you call:
The model name and serial number of the notebook. The serial number is
located on a sticker on the underside of the notebook.
Notes of any messages that appear on the screen and information on acoustic signals.
Any changes you have m ade to the hardware or software since
receiving the notebook.
Any changes you have made to the BIOS Setup settings since receiving the notebook.
Your system conguration and all peripheral devices connected to your system.
Your s ales contract.
Our notebooks
have been designed primarily with mobile applications in mind. This
means that con
siderable effort has been made to op timise component s and equipment
in terms of we
ight, space and ene rgy requirements. Depending on the particular
conguratio
n you have purchased, it is possible that functionality may be slightly reduced
compared to a
desktop PC if you are running processor-intensive gaming software, e.g.
games with i
ntensive 3D graphics. Updating your hardware with drivers which have not
been appro
ved by Fujitsu Technology Solutions may result in performance losses, data
losses or m
alfunction of the equipment. A list of approved drivers and current BIOS
versions c
an be downloaded from: "
http://support.ts.fujits u.com/D ownload/Index.asp"
Help if pr
oblems occur
Should you encounter a problem with your computer that you cannot resolve yourself:
Note the ID number of your device. Th e ID number is found on the type rating
plate on the back or underside of the casing.
Contact the Service Desk responsible for your country fo r clarication of the problem:
"
http://support.ts.fujitsu.com/co ntact/servicedesk". When you do this, please have
ready the ID number and serial number of your system.
76 Fujitsu