User's Manual

Troubleshooting and tips

TroubleshootingTipsFaultTroubleshooting

Refer to the safety information in the "Safety" manual when

connecting or disconnecting cables.

If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:

► Make a note of the steps and the circumstances that led to the fault. Also

make a note of any error me ssages displayed.

► Switch the notebook off.

► Please contact the Hotline/Service Desk.

You can ﬁnd the telephone numbers in the service desk list. Please ha ve

the following information re ady when you ca ll:

• The model name and serial number

of the no tebook. The serial number is

located on a sticker on the under

side of the notebook.

• Notes of any messages that appear on the screen and information on acoustic signals.

• Any changes you have made to the ha

rdware or softwar e s inc e

receiving the no tebook.

• Any changes you have made to the BIOS Setup settings since receiving the notebook.

• Your system conﬁguration and all p

eripheral devices connected to your system .

• Your sales contract.

Our notebooks have been designed primarily with mobile applications in mind. This

means that considerable effort has been made to optimise components and eq uipment

in terms of weight, space and energy requirements. Depending on the particular

conﬁguration you have purchased, it is possible that functionality m ay be slightly reduced

compared to a desktop PC if you are running processor-intensive gaming software, e.g.

games with intensive 3D graphics. Updating your hardware with drivers which have not

been approved by Fujitsu Technology So lutions may result in perfo rmance losses, da ta

losses or malfunction of the equipment. A list of approved drivers and cu rrent BIOS

versions can be downloaded from: "

http://ts.fujitsu .com/support/downloads.html"

Fujitsu Technology Solutions 99