Operation Manual

Troubleshooting and tips
The radio connection to a networ
kdoesnotwork
Theradioconn ectiontoa networkdoes notwork
Cause Troubleshooting
The wireless component is disa
bled.
► Switch the radio component on (see
"
Switch ing th e wireless components on and
off", Page 39).
The wireless component is enabled. De sp ite
this, the wireless connection to a network does
not work.
► Check whether the radio connection is
switched on via the software.
► Further information on using the radio
component can be found in the help files.
The battery discharges
too quickly
Battery:
Cause
Troubleshooting
The battery is either
too hot or too cold. In this
case the battery indi
cator flashes.
► Bring the Tablet PC up/down to a normal
temperature again.
► If the operating time of the ba ttery life is
extremely short, the battery is probably too
old. Replace battery if necessary.
You may have an application r unning that
consumes a great deal of power due to frequent
accessing of the hard disk or optical d rive.
► Use the mains adapter as frequently as
possible.
The maximum brightness may have been set
for the screen.
► Reduce the brightness of the screen to
lower energy consumption: You will find the
setting unde r Control Panel – Hardware and
Sounds – Windows Mobility Center.
SmartCard re
ader is not recognised.
Cause
Troubleshooting
Chip card inserted incorrectly.
► Make sure yo
u have inserted your
SmartCard
into the SmartCard reader
with the ch
ip facing upwards/downwards
(device-d
ependent).
► Check whether the S martCard you are using
is supported. Your SmartCard must comply
with the ISO standard 7816-1, -2, -3 and -4.
SmartCard PIN forgotten
Cause
Troubl
eshooting
PIN forgotten ► If you work in a network, contact your
system administrator, who can unlock your
Tablet PC with a supervisor PIN.
70 Fujitsu