Operation Manual

Troubleshooting and tips
Help if problems occur
Should you encounter a problem with your computer that you cannot resolve yourself:
► Note the ID number of your device. The ID number is fou nd on the type rating
plate on the back or unde rside of the casing.
► For further clarification of the problem, contact the Service Desk for your country (see the
Service Desk list or visit the Internet at
"
http://support.ts.fujitsu.com/co ntact/servicedesk/ServiceDes kNumbe r_Int.asp"). When you
do this, please have ready the ID num ber and serial number of your system.
The Tablet PC’s date or time is incorrect
SummertimeTime,daylightsaving sTimeno t correctTimenotcorrectIncorrect date/ timeDateisincorrectBufferbattery,load
Cause Troubleshooting
Time and date are incorrect. ► With the BIOS-Setu p -Utility, you can set the
date and time in the main menu.
Date and time are still set incorrectly after
switchingontheTabletPC.
► Please contact your sales outlet or our
Hotline/Service Desk.
Battery indicator does not illuminate
Cause
Fault elimination
The battery is fully discharged. ► Connect the mains adapter to the Tablet PC
to charge the battery.
or
► Keep the ON/O FF button pressed for
at least 10 seconds and then connect
the mains adapter to the Ta blet PC to
charge the battery.
The Tablet PC’s touchscreen remains dark
Tou chs cr ee ntouchscreenis toodark
Cause Troubleshooting
Touchscreen is switched off. ► Press a key (external keyboard) or tap on
the touchscreen.
External monitor or television set co nnected.
► Check wh
ether the graphics driver settings
are cor
rect or whether an external monitor
has bee
n detected in "Intel Graphics Media
Accele
rator Driver for mobile".
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