Operation Manual

Troubleshooting and tips

TroubleshootingTipsFaultTroub le shooting

Follow the safety notes in the "Safety/Regulations" manual when

connecting or disconnecting cables.

If a fault occurs, try to correct it as described. If you fail to correct the problem, proce ed a s follows:

► Make a note of the steps and the circumstances that led to the fault. Also

make a note of any error messages displayed.

► Switch the Tablet PC off.

► Please contact the Hotline/Se rvice Desk.

You can ﬁnd the telephone num bers in the service desk list. Please have

the following information ready when you call:

• The model name and serial number of the Tab let PC. The serial number

is located on a sticker on the underside of the Tablet PC.

• Notes of any messa ges that appear on the s creen and information on a coustic signals.

• Any ch anges you have made to the hardware or software after

receiving the Tablet PC.

• Any changes you have m ade to the BIOS Setup settings after receiving the Tablet PC.

• Your system conﬁguration and all peripheral devices connected to your system.

• Your s ales contract.

Our Tablet PCs

have b een designed primarily with mobile applications in mind. This

means that con

siderable effort has been made to optimise component s a nd equipment

in terms of we

ight, space and ene rgy requirements. Depending on the particular

conﬁguratio

n y ou have purcha sed , it is possible that functionality may be slightly reduced

compared to a

desktop PC if you are running processor-intensive gaming software, e.g.

games with i

ntensive 3D graphics. Updating your hardware with drivers which have not

been appro

ved by Fujitsu Techno logy Solutions may result in pe rformance losses, data

losses or m

alfunction of the equipment. A list of approved drivers and current BIOS

versions c

an be downloade d from: "

http://support.ts.fujits u.com/D ownload/Index.asp"

Forced sh

ut down

► Keep the ON/OFF button pressed for at least 10 s econ ds.



The device will sh ut down. You can then restart it.

66 Fujitsu