Operation Manual
Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTi psFaultTroubleshoo ting
Follow the safety notes in the "Safety/Regulations" manual when
connecting or disconnecting cables.
If a fault occurs, try to correct it as described. I f you fail to correct the problem, proceed as follows:
► Ma ke a note of the steps and the circumstances that led to the fault. Also
make a note of any error messages displayed.
► Sw itch the Tablet PC off.
► Please contact the Hotline/Service Desk.
You can find the telephone num bers in the service desk list. Please have
the following information ready when you call:
• The model name and serial number of the Tablet PC. The serial number
is located on a sticker on the underside o f the Tablet PC.
• Notes of any messages that appear on the screen a nd information on acoustic signals.
• Any ch anges you h a ve made to the hardware or software after
receiving the Tablet PC.
• Any changes you have m ade to the BIO S Setup settings after receiving the Tablet PC.
• Your system configuration and all peripheral devices connected to your system.
• Your s ales contract.
Our Tablet PCs
have b een designed primarily with mobile applications in mind. This
means that con
siderable effort has been made to op timise components and equipment
in terms of we
ight, space and energy requirements. Depending on the particular
configuratio
n you have purchased, it is possible that functionality may be slightly reduced
compared to a
desktop PC if you are running processor-intensive gaming softwa re, e.g.
games with i
ntensive 3D graphics. Updating your hardware with drivers which have not
been appro
ved by Fujitsu Techno logy Solutions may result in performance losses, data
losses or m
alfunction of the equipment. A list of approved drivers a nd current BIOS
versions c
an be downloade d from: "
http://support.ts.fujits u.com/D ownload/Index.asp"
78 Fujitsu