User manual

Table Of Contents
Troubleshooting and tips
Smart Card reader is not recognized
Cause
Troubleshooting
Smart Card inserted incorrectly. Make sure you have inserted your Smart
Card into the Smart Ca rd reader with
the chip facing upwards / downwards
(device-dependent).
Ch eck whether the Smart Card you are
using is supported. Yo ur Smart Card must
comply w ith the ISO standard 7816-1, -2,
-3 and -4.
Smart C ard PIN forgott
en
Cause
Troubleshooting
PIN forgotten If you work in a netw ork, contact your
system administrator, who can unlock your
Tablet PC using a supervisor PIN.
User and/or supervisor Smart Card lost
Cause
Troubleshooting
User and/or Supervisor Smart Card lost. If you have lost your user Smart Card, you
can c ontinue working with the Supervisor
Smart Card an d initialize a new user Smart
Card.
If you have los
t the Supervisor Smart Card,
you can also c
ontinue working, bu t you no
longer ha ve a
ll rights and cannot initialize
another Sup
ervisor Smart Card.
If you have lost bot h Smart Cards, you
cannot boot your system. Please contact our
customer service center. You must provide
proof of ownership for the device. The
customer service center will then refer you
to our service partner, who will unlock your
device (for a charge).
Smart Card lost
Cause
Troubl
eshooting
Smart Card lost. If you work in a netw ork, contact your
system administrator, who can boot your
Tablet PC with a supervisor Smart Card.
80 Fujitsu