Operating Manual FUJITSU Tablet STYLISTIC Q738 System
Contact address in North America FUJITSU AMERICA INC. 1250 East Arques Avenue, Sunnyvale, CA 94085-3470, U.S.A. Telephone: 800 831 3183 or 408 746 6000 "http://solutions.us.fujitsu.com" "http://solutions.us.fujitsu.com/contact" Have a question? Email us at: "AskFujitsu@us.fujitsu.com" Copyright © 2018 Fujitsu America, Inc.
FUJITSU Tablet STYLISTIC Q738 Operating Manual Declarations of conformity 7 Fujitsu Contact Information 8 Ports and controls 10 Important notes 13 First-time setup of your device 17 Working with the Tablet PC 21 Accessories for your Tablet PC (optional) 37 Security functions 60 Connecting external devices 67 Settings in BIOS Setup Utility 72 Troubleshooting and tips 74 Technical data 83 Manufacturer’s notes 89 FCC and IC Regulatory Information 92 Canadian Notice / Avis pour le C
Copyright and Trademark Information Fujitsu America, Incorporated has made every effort to ensure the accuracy and completeness of this document; however, as ongoing development efforts are continually improving the capabilities of our products, we cannot guarantee the accuracy of the contents of this document. We disclaim liability for errors, omissions, or future changes.
Contents Contents Declarations of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Fujitsu Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notational conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 9 Ports and controls . . . . . .
Contents Inserting a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Wireless LAN/Bluetooth/4G/LTE wireless components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching the wireless components on and off . . . . . . . . . . . . . . . . . .
Contents Starting the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . BIOS Setup Utility operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exiting BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 FCC and IC Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Regulatory Notes and Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Wireless LAN, Health and Authorization for use . . . . . . . . . . . .
Declarations of conformity Declarations of conformity Declarationsofconformity DECLARATION OF CONFORMITY according to FCC Part 15 Responsible Party Name: Address: Telephone: Declares that product: Fujitsu America, Inc. 1250 E. Arques Avenue Sunnyvale, CA 94085 (408) 746-6000 Base Model Configuration: STYLISTIC Q738 (PQ13A) Complies with Part 15 of the FCC Rules. This device complies with Part 15 of the FCC rules.
Fujitsu Contact Information Fujitsu Contact Information Service and Support You can contact Fujitsu Service and Support in the following ways: • • Toll free phone: 1-800-8Fujitsu (1-800-838-5487) Website: "http://solutions.us.fujitsu.com/www/content/support/contact/index.
Fujitsu Contact Information Notational conventions Pay particular attention to text marked with this symbol. Failure to observe this warning will endanger your life, will damage the device or lead to loss of data. The warranty will be invalidated if the device becomes defective through failure to observe these warnings. Indicates important information which is required to use the device properly.
Ports and controls Ports and controls This chapter presents the individual hardware components of your device. It gives an overview of the indicators and connections of the device. Please familiarize yourself with these items before you start to work with the device.
Ports and controls Left side 1 2 1 2 3 4 = = = = Battery charging indicator Wireless indicator microHDMI port USB port 3.0 with charging function (USB Type-C) 4 3 5 6 7 5 = USB port 3.0 (USB Type-A) 6 = Memory card slot 7 = DC input connector (DC IN) Right side 1 2 3 1 = Security Lock device 2 = USB port 2.
Ports and controls Top 1 2 3 4 1 = ON/OFF button 2 = Volume Up button 3 = Volume Down button 4 = Shortcut button Rear 1 2 3 4 1 = Camera light 2 = Camera 3 = Camera LED 12 4 = Fingerprint sensor (configuration dependent) Fujitsu
Important notes Important notes Notes Importantnotes This chapter contains essential safety information which must be followed when working with your Tablet PC. The other notes provide useful information about your Tablet PC. Safety instructions Information, Safetyinformation Please observe the following safety information. Please pay special attention to the sections in the manual marked with the symbol on the left.
Important notes Additional safety notes for devices with wireless components Wireless LAN Bluetooth,Safetynotes components If a wireless component (Wireless LAN, Bluetooth, 4G) is integrated in your Tablet PC, you must be sure to observe the following safety precautions when using your Tablet PC: • • • Switch off the wireless components when you are in an aircraft or driving in a car. Switch off the wireless components when you are in a hospital, an operating room or near a medical electronics system.
Important notes Traveling with your Tablet PC Mobile operation TabletPC Transportation Notes Please follow the instructions below when traveling with your Tablet PC. Before you travel ► Back up important data stored on your hard disk. ► Switch off the wireless component for data security reasons. With data traffic via a wireless connection, it is also possible for unauthorized third parties to receive data.
Important notes Transporting the Tablet PC Protect the Tablet PC from severe shocks and extreme temperatures (e.g. direct sunlight in a car). • • • ► ► ► ► Do not transport your Tablet PC while it is turned on. Carry your Tablet PC with you while traveling. Do not check it in as baggage. Never put your Tablet PC through a metal detector. Have it hand-inspected by security personnel. You can however put your Tablet PC through a properly tuned X-ray machine.
First-time setup of your device First-time setup of your device Gettingstarted First-timesetup Please read the chapter "Important notes", Page 13. If your device is equipped with a Windows operating system, the necessary hardware drivers and supplied software are already pre-installed. Before switching it on for the first time, connect the device to the AC voltage using the AC adapter, see "Connecting the AC adapter", Page 18.
First-time setup of your device Choose a location ACadapter Setup Choosealocation Choose a suitable location for the device before setting it up. In doing so, please follow these instructions: • Never place the device or the AC adapter on a heat-sensitive surface. The surface could be damaged as a result. Never place the device on a soft surface (e.g. carpeting, upholstered furniture, bed). This can result in damage caused by overheating. The back of the device heats up during normal operation.
First-time setup of your device Switching on the device for the first time Switchingon for thefirsttime To make it easier to use your device for the first time, the operating system is pre-installed on the hard disk. 1 2 ► Press the ON/OFF button (1) for about one second to switch the device on. The power-on indicator (2) lights up whenever the system is switched on. ► During the installation process, follow the on-screen instructions.
First-time setup of your device Installing Bonus Apps BonusApps The Fujitsu Bonus Apps utility can be accessed via the Start menu. ► ► ► ► ► In the Start menu, click on Fujitsu Extras. Double-click on the Application folder. Double-click on the shortcut Fujitsu BonusApps. In the dialog box User Account Control by clicking Yes confirm you wish to enter Fujitsu Bonus Apps. Select the applications you wish to install by selecting the checkbox adjacent to your selection.
Working with the Tablet PC Working with the Tablet PC Tablet Tablet,operation This chapter describes the basics for operating your Tablet PC. You can find instructions on how to connect external devices (e.g. mouse, flash storage) to the Tablet PC in the chapter "Connecting external devices", Page 67. Please refer to the notes in the chapter "Important notes", Page 13.
Working with the Tablet PC No. 1 2 Status indicator Description Power-on indicator • The indicator lights up white: The Tablet PC is switched on. • The indicator flashes: The Tablet PC is in sleep mode (Save-to-RAM). • The indicator is not lit up: The Tablet PC is switched off or in Save-to-Disk mode. Battery charging indicator Please note: If the AC adapter is connected when the state of charge of the battery is more than 90 %, charging will not be started.
Working with the Tablet PC Switching the Tablet PC on Tablet:Switching on Power-onPower-onindicator 1 2 ► Press the ON/OFF button (1) for about one second to switch the device on. The power-on indicator (2) lights up whenever the system is switched on.
Working with the Tablet PC Switching the Tablet PC off Back up your data and close all applications before you switch off your device. Otherwise data might be lost. ► Shut down the operating system correctly. ► If the Tablet PC does not switch itself off automatically, press the ON/OFF button for approx. five seconds. Switchingoffthe Handwriting recognition For detailed information on handwriting recognition, see the documentation for your operating system.
Working with the Tablet PC Pixel A pixel consists of 3 subpixels, normally red, green and blue. A pixel is the smallest element that can be generated by complete functionality of the display. A subpixel is a separately addressable internal structure within a pixel that enhances the pixel function. A cluster contains two or more defective pixels or subpixels in a 5 x 5 pixel block. Subpixel Cluster Background lighting LCD screens are operated with background lighting.
Working with the Tablet PC Using fingers You can execute certain commands by using your finger tip on the touchscreen of your device. Alternatively, everything which you can select or activate using your finger tip can also be selected or activated using the stylus. Calibrating the monitor for stylus or touch input Before the first finger-based operation, you must calibrate your Tablet PC via the operating system, so that it recognizes your fingertips as accurately as possible.
Working with the Tablet PC Use only the stylus that was provided with your Tablet PC. Do not use any other pointed object as a substitute, that was not specially designed for your Tablet PC. Replace the stylus tip if it is worn. The warranty does not cover a scratched screen. While writing, take care that you do not scratch the surface of the display (e.g. with a wristwatch or bracelet).
Working with the Tablet PC Stylus location To prevent the stylus from jamming in its slot (1), always ensure that you insert the stylus correctly into its slot (the charging contacts on the stylus point towards the stylus tether attachment point). 1 Energy saving functions of the stylus To save energy, the stylus automatically switches off after 10 minutes of inactivity and switches to power saving mode. The stylus automatically returns to normal operating mode when the stylus tip is touched again.
Working with the Tablet PC Adjusting the stylus Operating system Windows 10 Menu Under System Control - Hardware and Sound - Pen and Touch you can make various settings for the stylus. Calibrating the stylus Before first use with the stylus, you must calibrate your Tablet PC via the operating system, so that it recognizes the stylus as accurately as possible. You should also always repeat the calibration if the co-ordination between the stylus and the cursor movement deteriorates.
Working with the Tablet PC Tablet buttons In addition to the ON/OFF button (1), your Tablet PC is fitted with three tablet buttons. 1 No. 2 3 4 2 3 4 Description Volume Up button Volume Down button Functions Increase volume Decrease volume Shortcut button Start function manager or screen shot function If the Tablet PC’s ON/OFF button is pressed in combination with the volume down button, this corresponds to the function of the key combination Ctrl + Alt + Del on a keyboard.
Working with the Tablet PC Camera Camera Your device has two cameras: one on the front of the device and one on the rear. Depending on the software used, you can use your camera to take pictures, record video clips or take part in web chats. • • • • The picture quality depends on the lighting conditions and the software being used. You can only use the camera with a particular application (e.g. an Internet telephony program or a video conferencing program which supports cameras).
Working with the Tablet PC Using the power-saving functions Battery Power Energy The Tablet PC uses less power when the power-saving functions are enabled. You will then be able to work longer when using the battery before having to recharge it. The energy efficiency is increased and environmental pollution is reduced. By choosing the best power options, you can make significant savings and at the same time help protect the environment. ► Set the power-saving functions in your Control Panel.
Working with the Tablet PC Inserting the memory card ► Gently slide the memory card into the slot until you feel it click into place. The label area must face the front of the Tablet PC. Do not apply any force, otherwise the delicate contact surfaces could be damaged. Memory card a Removing the memory card Memorycard To avoid any loss of data, always follow the correct procedure for removing the card (see the documentation for your operating system).
Working with the Tablet PC SIM card (configuration-dependent) A SIM Card (Subscriber Identity Module) is a chip card which is inserted in a cellular phone or Tablet PC and, together with an integrated 4G module, enables access to a cellular radio network. Follow the instructions supplied by the provider of the SIM card. If you do not feel the the SIM card engage as you insert it, use a pointed object to insert the SIM card. Please note that the SIM card format must be micro-SIM (3FF).
Working with the Tablet PC Removing a SIM card 1 2 4 ► Open the slot cover (1). ► Remove the SIM card carrier from its location (2). ► Remove the SIM card from the SIM card carrier (3). ► Push the SIM card carrier back into its location (4). ► Close the slot cover. 3 Wireless LAN/Bluetooth/4G/LTE wireless components The installation of wireless components not approved by Fujitsu will invalidate the certifications issued for this device.
Working with the Tablet PC Access via 4G / LTE Embedded WWAN module option is not available on all products, in all regions and requires separately purchased wireless service contract. Please check with your wireless service provider for coverage and availability. Connection speeds will vary due to location, environment, network conditions, and other factors. You can find information on establishing the connection with the 4G network in the documentation for the hardware used in the Quick Start Guide.
Accessories for your Tablet PC (optional) Accessories for your Tablet PC (optional) The following accessories are available for your Tablet PC: • Folio cover • Protective TPU cover with hand strap • Should strap and stand • Keyboard cover • Docking cradle • Additional stylus • Additional stylus tips • Additional AC adapter The following sections provide more information on handling the accessories.
Accessories for your Tablet PC (optional) Your docking cradle (optional) As well as fast charging, your cradle is a device that also allows you to quickly connect your Tablet PC to your peripherals, such as a display, keyboard, mouse etc. You only need to dock the Tablet PC to be able to work with your peripheral devices. If the Tablet PC is connected to the cradle, connections at all the USB ports are only supported if the USB cable is up to 3m long.
Accessories for your Tablet PC (optional) Setting up the cradle Select a suitable location for the cradle before setting it up. In doing so, please follow these instructions: • • • • Place the cradle on a flat, stable, non-slippery surface. Never place the cradle or the AC adapter on a heat-sensitive surface. Do not expose the cradle to extreme environmental conditions. Protect the cradle from dust, moisture and heat.
Accessories for your Tablet PC (optional) 2 1 4 3 ► Position the Tablet PC so that it lies against the storage surface of the cradle. ► Push the Tablet PC onto the cradle in the direction of the arrow (1) until you feel it engage on the connector and until the slide-out button returns to its original position. ► Plug the AC adapter cable into the DC jack (DC IN) on the cradle (2). ► Connect the AC cable to the AC adapter (3). ► Plug the AC cable into the power outlet (4).
Accessories for your Tablet PC (optional) Disconnecting the Tablet PC from the cradle It is possible to separate the Tablet PC from the cradle while it is running. 2 1 ► Press the slide-out button in the direction of the arrow (1) until it firmly remains in pressed position (red marking visible). ► While holding down the lower part of the cradle, lift the Tablet PC from the cradle in the direction of the arrow (2).
Accessories for your Tablet PC (optional) Keyboard cover (optional) The keyboard cover is a device which has been optimized for convenient input of texts and which enables connection to the Ethernet/LAN. You simply need to dock the Tablet PC. The keyboard cover does not have a replaceable rechargeable battery.
Accessories for your Tablet PC (optional) Connecting the Tablet PC to the keyboard cover Keyboardcover The recommended maximum opening angle of the Tablet PC and keyboard cover is 120 degrees. If the opening angle exceeds 120 degrees, we recommend that you hold the keyboard cover with your free hand when operating the Tablet PC with the stylus or touch. This will prevent the Tablet PC from accidentally falling backwards. ► Position the keyboard cover as shown.
Accessories for your Tablet PC (optional) Separating the Tablet PC from the keyboard cover It is possible to disconnect the Tablet PC from the keyboard cover while it is running. However, to prevent any problems, we recommend that you execute the appropriate undocking function provided by the operating system. 1 2 ► Press the slide-out button down (1) until it remains in the pressed position (red marking visible). ► Lift the Tablet PC away from the keyboard cover in the direction of the arrow (2).
Accessories for your Tablet PC (optional) Folio cover (optional) When using the cover, we do not recommend connecting the Tablet PC to the keyboard cover. Please note that the device cannot be placed into the keyboard cover in clamshell mode if the Tablet PC still has its cover on. • • • • • This folio cover contains magnets. Keep it away from objects that may be easily affected by the influence of magnetism, e.g. pacemakers and magnetic cards.
Accessories for your Tablet PC (optional) 46 Fujitsu
Accessories for your Tablet PC (optional) Protective TPU cover Components of the protective TPU cover The contents of the protective TPU cover package are: • • • • • • Protective TPU cover Fall prevention stopper Smart Card guide Stand spacer (2 pieces) Shoulder strap Hand strap 1 2 3 1 4 1 1 = Strap mounting hole (attach both ends of the shoulder strap before use) 2 = Hand strap Fujitsu 3 = Stand 4 = Smart Card guide 47
Accessories for your Tablet PC (optional) Safety precautions • • • • • • • • • • • • • • • • • • • • • • • • • 48 If the Tablet PC is not tightly fitted into the protective TPU cover, the Tablet PC itself may come off during use. Firmly hold the Tablet PC itself, even if the protective TPU cover is attached to it. The protective TPU cover may come off if you only hold the edges of the protective TPU cover. Keep away from fire and heating equipment.
Accessories for your Tablet PC (optional) Attaching a Smart Card guide Attach a Smart Card guide before using a Smart Card. ► Insert the claw on the back of the protective TPU cover into the hole of the Smart Card guide and move it in the direction shown by the arrow.
Accessories for your Tablet PC (optional) Inserting the Tablet PC in the protective TPU cover ► ► ► ► Remove the AC plug of the AC adapter from the power outlet. Switch off the Tablet PC. Close all slot covers. If the pen tether is attached to the Tablet PC, remove it and the pen from the Tablet PC. First attach the pen tether to the protective TPU cover, then insert the Tablet PC in the cover. 1 1 ► Attach the removed pen strap to either hole of the protective TPU cover (1).
Accessories for your Tablet PC (optional) 3 2 ► Fit the upper left side of the Tablet PC into the upper left side (2) of the protective TPU cover, move the Tablet PC in the direction of the arrow and fit it into the upper right side (3) of the protective TPU cover. 4 5 ► Fit the lower side of the Tablet PC into the protective TPU cover: First, fit the lower right side (4), then fit the lower left side (5). Double-check that the Tablet PC is fitted properly.
Accessories for your Tablet PC (optional) Removing the Tablet PC from the protective TPU cover ► Remove the AC plug of the AC adapter from the power outlet. ► Switch off the Tablet PC. 1 2 ► Remove the Tablet PC from the lower side of the protective TPU cover: First remove the lower right side (1) and then remove the lower left side (2).
Accessories for your Tablet PC (optional) 3 4 ► Hold the entire unit in a vertical direction, hold the upper left side (3) of the protective TPU cover by hand, and move the upper right side of the Tablet PC in the direction shown by arrow (4).
Accessories for your Tablet PC (optional) Using the stand You can prop up your Tablet PC by resting the stand upright with the protective TPU cover attached. ► Move the stand in the direction of the arrow and set the protective TPU cover with the stand upright.
Accessories for your Tablet PC (optional) Removing the stand You can remove the stand if you do not want to use it. 2 1 ► Press the stand on the back until the stand connectors (1) appear on the surface of the protective TPU cover.
Accessories for your Tablet PC (optional) 3 ► Expand the stand connectors (3) in the direction of arrows and then remove the stand. 5 6 4 ► Use alignment marks (4) as a reference and attach the stand spacer (5) to the empty space (6).
Accessories for your Tablet PC (optional) Connecting the Tablet PC/protective TPU cover to the keyboard cover You can attach the Tablet PC to the keyboard cover when the protective TPU cover is attached. The fall prevention stopper prevents the unit (with protective TPU cover installed) from tipping over when the unit is docked on the keyboard cover. To install the fall prevention stopper: ► Peel off the release paper of the double-sided tape on the back side of the fall prevention stopper.
Accessories for your Tablet PC (optional) After attaching the stopper, do not apply force to the fall prevention stopper for about one day to ensure maximum adhesion. 4 ► Push the Tablet PC/protective TPU cover unit onto the keyboard cover in the direction of the arrow (4). The Tablet PC cannot be closed completely. If you try to completely close the Tablet PC the unit could be damaged. Do not connect the Tablet PC to the keyboard cover and carry both if the Tablet PC is in the protective TPU cover.
Accessories for your Tablet PC (optional) Connecting the Tablet PC/protective TPU cover to the cradle ► Press the Tablet PC/protective TPU cover onto the cradle in the direction of the arrow Fujitsu 59
Security functions Security functions Securityfunctions Your Tablet PC has several security features that you can use to secure your system and your personal data from unauthorized access. This chapter explains how to use these functions, and what the benefits are. Please remember that in some cases, for example, forgetting your password, you may be locked out of the system and unable to access your data.
Security functions Using the Security Lock Anti-theftprotection SecurityLock Your device comes with a Security Lock device for the Kensington Lock Cable. With the Kensington Lock Cable, a sturdy steel cable, you can protect your device and the port replicator against theft. The Kensington Lock Cable is available as an accessory. ► Fit the Kensington Lock Cable to the corresponding mechanism on your device. Attach another Kensington Lock Cable to your cradle to protect this from theft as well.
Security functions Protecting BIOS Setup Utility (supervisor password and user password) If you have opened these operating instructions on the screen, we recommend that you print them out. You cannot call up the instructions on the screen while you are setting up the password. BIOS SetupUtility The supervisor password and the user password both prevent unauthorized use of the BIOS Setup Utility.
Security functions Removing passwords To remove a password (without setting a new password) perform the following steps: User password Supervisorpassword Password ► Start the BIOS Setup Utility and go to the Security menu. ► Highlight the Set Supervisor Password or Set User Password field and press the Enter key. You will be requested to enter the current password by the Enter Current Password prompt. Enter New Password will appear and you will be requested to enter a new password.
Security functions Activating hard disk protection ► Call up the BIOS Setup and select the Security menu. If you have not assigned BIOS passwords yet, define the supervisor and the user password now, if desired (see "Security functions", Page 60). ► Mark the Hard Disk Security field and press the Enter key. ► In the area Drive0, mark the field Set Master Password and press the Enter key. Enter new Password then appears and you are asked to enter a password. ► Enter the password and press the Enter key.
Security functions Smart Card reader (configuration-dependent) Your device may be fitted with a Smart Card reader depending on your chosen model (only available in models with screw holes and Smart Card reader). Securityfunctions Smart Cards are not supplied as standard equipment. You can use all Smart Cards that comply with the ISO standard 7816-1, -2 or -3. These Smart Cards are available from various manufacturers.
Security functions Trusted Platform Module - TPM (configuration dependent) Trusted Platform Module TPM To use the TPM, you must enable the TPM in the BIOS Setup before the software is installed. The requirement for this is that you have assigned at least the supervisor password (see "Security functions", Page 60). Enabling TPM • ► ► ► Requirement: You have assigned a supervisor password (see "Security functions", Page 60). Call BIOS Setup and select the Security menu.
Connecting external devices Connecting external devices Under all circumstances, please observe the safety notes provided in the "Important notes", Page 13 chapter before connecting or disconnecting any devices to or from your Tablet PC. Always read the documentation supplied with the device you wish to connect. Never connect or disconnect cables during a thunderstorm. Never pull at a cable when disconnecting it. Always grasp the plug.
Connecting external devices External monitor port (VGA) (cradle only) An analog monitor is connected to the analog external monitor port (VGA). Display output is limited to a maximum of two external screens at the same time. Monitorconnection Screenconnection VGAport Monitor ► Switch off the Tablet PC and the external monitor. ► Plug the data cable of the external monitor into the monitor port. ► First switch on the external monitor and then switch on the Tablet PC.
Connecting external devices Connecting USB devices USBports On the USB ports you can connect external devices that also have a USB port (e.g. a DVD drive, a printer, a scanner or a modem). USB devices are hot-pluggable. This means you can connect and disconnect the cables of USB devices while the operating system is running. USB 1.x has a maximum data transfer rate of 12 Mbps. USB 2.0 has a data transfer rate of up to 480 Mbps. USB 3.0 has a data transfer rate of up to 5 Gbps. USB 3.
Connecting external devices USB port with charging function (USB Type-C) USBportwithchargingfunction (USBType-C™) At this USB port, you can charge a connected USB device or operate devices without an additional power supply (e.g. a monitor or printer). This is also possible with the notebook switched off, if the USB Type-C Power Delivery on System-Off function is activated in the Advanced - Miscellaneous Configurations menu of the BIOS Setup Utility.
Connecting external devices Headphones/microphone/Line-In/Line-Out/ headset-combi port Connectingaudio devices Connectingheadphones Audioconnections Using the headphone/microphone/Line-In/Line-Out/headset-combi port, you can connect a headset, headphones, a microphone or external loudspeakers to your Tablet PC. ► Connect the audio cable to the external device. ► Connect the audio cable to the headphone port of the Tablet PC. The internal speakers are disabled.
Settings in BIOS Setup Utility Settings in BIOS Setup Utility BIOS SetupUtility System Configuringhardware Configuringsystem Setup Configuration,BIOSSetupUtility settings,BIOSSetupUtility The BIOS Setup Utility allows you to set the system functions and the hardware configuration for the Tablet PC. When the Tablet PC is delivered, the default settings are effective. You can change these settings in the menus of the BIOS Setup Utility.
Settings in BIOS Setup Utility Exiting BIOS Setup Utility BIOS SetupUtility You need to select the desired option in the Exit menu and activate it by pressing the Enter key: Exit Saving Changes - save changes and exit BIOS Setup Utility ► To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes. The Tablet PC is rebooted and the new settings come into effect.
Troubleshooting and tips Troubleshooting and tips Problem solving Fault Tips Troubleshooting If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows: ► Make a note of the steps and the circumstances that led to the fault. Also make a note of any error messages displayed. ► Switch the Tablet PC off. ► Please contact the Hotline/Service Desk.
Troubleshooting and tips Executing a reset If the device no longer responds to your inputs, choose one of the following options: Forced shutdown ► Press and hold the ON/OFF button for at least 4 seconds. The device will be shut down. You can then restart it. Resetting the rechargeable battery ► Shut down the device. If the device does not respond, you may have to force the shutdown, as described above. ► Disconnect the AC adapter from the device.
Troubleshooting and tips Battery charging indicator not lit Cause The battery is not being charged. Troubleshooting ► Connect the Tablet PC to a power outlet using the AC adapter. Note: The battery will only be charged again when the battery capacity is less than 90%. The Tablet PC’s touchscreen remains dark darktouchscreen Touchscreen Cause Touchscreen is switched off. External monitor or television set connected. Troubleshooting ► Press a key (external keyboard) or tap on the touchscreen.
Troubleshooting and tips The external monitor remains blank Monitor Cause Monitor is switched off. Power saving has been activated (monitor is blank). Brightness is set to dark. Troubleshooting ► Switch the external monitor on. ► Press a key (external keyboard) or tap on the touchscreen. ► Adjust the brightness of the monitor. Screen output is set to the Tablet PC ► Check whether the graphics driver settings touchscreen.
Troubleshooting and tips Stylus input not working Cause Incorrect driver installed. Troubleshooting ► If your device is one which can only be operated using the stylus, install the driver for the standard model. or The stylus is in power saving mode. The stylus battery is completely discharged. ► If your device is one which can be operated using the stylus and by finger, install the driver for the "Dual Digitizer" model. ► Press gently on the tip of the stylus to reactivate the stylus.
Troubleshooting and tips The printer does not print Printer doesnotprint Cause The printer is not switched on. The printer is not connected correctly. The printer driver is faulty or not correctly installed, or it is the wrong printer driver. Troubleshooting ► Make sure that the printer is switched on and ready for operation (refer to the documentation supplied with the printer). ► Check that the data cable between the Tablet PC and the printer is properly connected.
Troubleshooting and tips Smart Card reader is not recognized Cause Smart Card inserted incorrectly. Troubleshooting ► Make sure you have inserted your Smart Card into the Smart Card reader with the chip facing upwards / downwards (device-dependent). ► Check whether the Smart Card you are using is supported. Your Smart Card must comply with the ISO standard 7816-1, -2, -3 and -4.
Troubleshooting and tips Acoustic warning Acoustic warnings Errors Cause A beep sounds every few seconds. Troubleshooting ► Charge the battery. The battery is almost dead. Error messages on the screen Error messages onthescreen Errors This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programs are described in the documentation for these programs.
Troubleshooting and tips Error message/cause CMOS battery bad Troubleshooting ► Contact your sales outlet or our customer service center. If the error message occurs repeatedly, the buffer battery in the Tablet PC is flat. System CMOS checksum bad - Default configuration ► Switch the Tablet PC off. used ► Switch the Tablet PC on. The system configuration information is ► In the BIOS Setup, select the Exit menu. incorrect. ► Select the entry Load Setup Defaults. ► Select OK and press the Enter key.
Technical data Technical data Tablet PC General Processor Main memory (SO DIMM) Electrical data Safety regulations complied with Protection class Maximum power consumption (when the Tablet PC is switched on and the rechargeable battery is charging): Touchscreen Size Resolution Pixel class Brightness control Technology Cameras Display adapter Chip Maximum resolution of external monitor: Dimensions Width x Depth x Height Weight depending on configuration Fujitsu 7th/8th Gen Intel® CoreTM processor (config
Technical data Input devices Tablet buttons Stylus (optional) Slots Memory card slot SIM card slot (configuration-dependent) Smart Card slot (configuration-dependent) Ports Combined headphones and microphone port Docking port Micro HDMI port USB (Universal Serial Bus) Security Lock device Ambient conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 Operating temperature Transport temperature (2K2) 4 buttons Stylus with 2 stylus buttons 1 x microSD 1 x Micro-SIM 1x 3.
Technical data • • 802.11a: 8 independent channels 802.11b/g: 11 channels, 3 non-overlapping channels • 802.11n: Channel bonding takes two of the non-overlapping 20MHz channels and combines it into one 40MHz channel. It is actually 12 non-overlapping channels with channel bonding and 24 without. Also it is 1 non-overlapping channel in 2.4GHz when channel bonding is used. • 802.11ac: 5 independent channels Encryption types: compatible with WEP, TKIP, AES***, WPA 1.0 and WPA 2.
Technical data Rechargeable battery For information on the batteries used in your device, please see "http://solutions.us.fujitsu.com/www/content/support/contact/index.php". Rated voltage Rated capacity 3-cell lithium ion rechargeable battery 3450 mAh 11.1 V 38 Wh AC adapter 65 W for the Tablet PC with/without keyboard cover Technicaldata Rated voltage Max. rated current 19 Volts 3.42 A An additional AC adapter or AC cable can be ordered at any time.
Technical data Cradle (optional) Electrical data Safety regulations complied with Protection class Ports Docking port HDMI port VGA monitor port USB (Universal Serial Bus) LAN port Security Lock device Ambient conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 Operating temperature Temperature in transit CE III 11-pin 1x 1x 3 x USB 3.0 1x 1x 7K1 7M2 41 °F .... 95 °F / 5 °C .... 35 °C 41 °F .... 95 °F / 5 °C ....
Technical data Protective TPU cover with stand, hand strap and shoulder strap (optional) Dimensions Width x Depth x Height 328 mm × 213 mm × 33 mm / 12.91 in. x 8.36 in. x 1.3 in. Weight 88 Approx. 370 g / 0.82 lbs.
Manufacturer’s notes Manufacturer’s notes Disposal and recycling Notes You can find information on this subject on your Tablet PC or on our website ("http://solutions.us.fujitsu.com/www/content/products/trade-in_program/"). Recycling your battery Over time, the batteries that run your mobile computer will begin to hold a charge for a shorter amount of time; this is a natural occurrence for all batteries. When this occurs, you may want to replace the battery with a brand new one*.
Manufacturer’s notes DOC (Industry CANADA) Notices DOC(INDUSTRYCANADA)NOTICES Radios and Television This Class B digital apparatus meets all requirements of Canadian Interference-Causing Equipment Regulations. CET appareil numérique de la class B respecte toutes les exigence du Réglement sur le matérial brouilleur du Canada. UL Notice IMPORTANT SAFETY INSTRUCTIONS This unit requires an AC adapter to operate. Only use UL Listed I.T.E. adapters with an output rating of 19 VDC, with a minimum current of 3.
Manufacturer’s notes ENERGY STAR Compliance Your Fujitsu system is an ENERGY STAR qualified mobile PC. By choosing a computer with the latest energy-saving technology, you’re helping to preserve our environment for future generations. ENERGY STAR is a joint program of the U.S. Environmental Protection Agency, U.S. Department of Energy, Natural Resources Canada, and other governments around the world helping us save money while protecting the environment through energy efficient products and practices.
FCC and IC Regulatory Information FCC and IC Regulatory Information Please note the following regulatory information related to the wireless LAN device. Regulatory Notes and Statements Wireless LAN, Health and Authorization for use Radio frequency electromagnetic energy is emitted from Wireless LAN devices. The energy levels of these emissions, however, are far much less than the electromagnetic energy emissions from wireless devices such as mobile phones.
FCC and IC Regulatory Information Federal Communications Commission statement and Industry Canada statement: This device complies with Part 15 of FCC Rules and Industry Canada license exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and, (2) This device must accept any interference, including interference that may cause undesired operation of this device.
FCC and IC Regulatory Information FCC Radio Frequency Exposure statement The available scientific evidence does not show that any health problems are associated with using low power wireless devices. There is no proof, however, that these low power wireless devices are absolutely safe. Low power wireless devices emit low levels of radio frequency energy (RF) in the microwave range while being used.
FCC and IC Regulatory Information Restrictions concernant l’exportation Ce produit ou logiciel contient du code de chiffrement qui ne peut être exporté ou transféré du Canada ou des États-Unis sans un permis d’exportation du département du commerce des États-Unis. Ce matériel est conforme à la Partie 15 des règlements de la FCC, ainsi qu’à la norme ICES 003 B/NMB 003 B.
Canadian Notice / Avis pour le Canada Canadian Notice / Avis pour le Canada Canadian Notice The device for the 5150 - 5250 MHz band is only for indoor usage to reduce the potential for harmful interference to co-channel mobile satellite systems. The maximum antenna gain of 6 dBi permitted (for devices in the 5250 - 5350 MHz, 5470 - 5725 MHz and 5725 - 5825 MHz bands) to comply with the e.i.r.p. limit as stated in RSS-247.
Appendix Appendix Before Using the Optional Wireless LAN This manual describes the procedures required to properly set up and configure the optional integrated Wireless LAN Mini-PCI device (referred to as "WLAN device" in the rest of the manual). Before using the WLAN device, read this manual carefully to ensure its correct operation. Keep this manual in a safe place for future reference.
Appendix Wireless LAN Modes Using this Device Ad Hoc Mode "Ad Hoc Mode" refers to a wireless network architecture where wireless network connectivity between multiple computers is established without a central wireless network device, typically known as Access Point(s). Connectivity is accomplished using only client devices in a peer-to-peer fashion. That is why Ad Hoc networks are also known as peer-to-peer networks.
Appendix Access Point (Infrastructure) Mode Infrastructure mode refers to a wireless network architecture in which devices communicate with wireless or wired network devices by communicating through an Access Point. In infrastructure mode, wireless devices can communicate with each other or with a wired network. Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services, devices, and computers (e.g., file servers, printers, databases).
Appendix How to Handle This Device The WLAN device is an optional device that may come pre-installed in your mobile computer. Under normal circumstances, it should not be necessary for you to remove or re-install it. The Operating System that your mobile computer comes with has been pre-configured to support the WLAN device. • • • • Integrated Intel Centrino wireless LAN devices support, optional Intel® Dual Band Wireless-AC 8265 (802.11 ac/a/b/g/n) with Bluetooth Wireless v 4.
Appendix Configuring the Wireless LAN The optional WLAN device can be configured to establish wireless network connectivity using the software that is built into Windows. Support for most industry standard security solutions is contained in this software. Pre-defined parameters will be required for this procedure. Please consult with your network administrator for these parameters.
Appendix Troubleshooting the WLAN Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table. Problem Possible Cause Possible Solution Unavailable network connection Incorrect network name (SSID) Ad hoc connection: verify that or network key the network names (SSID’s) and network keys (WEP) of all computers to be connected have been configured correctly. SSID’s and WEP key values must be identical on each machine.
Appendix Problem Possible Cause Unavailable network connection The WLAN device was (continued) deactivated or is disabled Possible Solution Check if the wireless switch is turned On. Go to Start > Control Panel, and doubleclick on Windows Mobility Center. If the wireless network is off, click the Turn wireless on button. The computer to be connected Check if the computer to be is turned off connected is turned ON. Incorrectly configured network Recheck the configuration of settings your network settings.
Appendix Using the Bluetooth Device Bluetooth is integrated into the Wireless LAN module. The Bluetooth capabilities are Bluetooth Basic, EDR and Bluetooth Low Energy (BT v4.0) operational modes. What is Bluetooth Bluetooth technology is designed as a short-range wireless link between mobile devices, such as laptop computers, phones, printers, and cameras. Bluetooth technology is used to create Personal Area Networks (PANs) between devices in short-range of each other.
Appendix 4G Sierra Wireless AirPrime EM7455B Regulatory and Safety Information Please read this section carefully prior to using the Integrated 4G Sierra Wireless AirPrime™ EM7455B with GPS support in your Fujitsu computer. Important notice Because of the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (that is, have errors) or be totally lost.
Appendix Safety and hazards The WWAN module MUST BE POWERED OFF in all areas that may be susceptible to radio interference. In particular: Prohibited Areas Obey all signs and notices and follow all rules and regulations. Power off the WWAN module when instructed to do so or when you suspect that it may cause interference or danger. Where explosive atmospheres may be present Areas with a potentially explosive atmosphere are not always clearly marked.
Appendix Important safety/compliance information for North American users Unauthorized modifications or changes not expressly approved by Sierra Wireless, Inc. could void compliance with regulatory rules, and thereby your authority to use this equipment. The design of the WWAN module complies with U.S.
Appendix Image Backup and Recovery Procedures Windows 10 Procedures It is very important that you create your Recovery Drive before beginning to use your system. It is also important that you create a backup of the content of the C:\Drivers on your system to writable media or an external drive. System-specific software drivers are also available for download through the Fujitsu support site. Note: Most of the information below comes from the Microsoft® page "http://windows.microsoft.
Appendix create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made. 1. 2. 3. 4. Right-click (or press and hold) the Start button, and then select Control Panel. Search Control Panel for Recovery. Select Recovery -Open System Restore - Next. Choose the restore point related to the problematic app, driver, or update, and then select Next -Finish.
Appendix 4. Follow on-screen instructions to restore the image. • Select the language. • At the Windows Setup dialog window, enter your OS, language and other preferences and click Next to continue. • Click Install now to proceed with reinstalling Windows. • At License terms, check on I accept the license terms and click Next. • At Which type of installation do you want, click on Custom: Install Windows only (advanced). • Delete all partitions on the drive and click Next.
Appendix Downloading driver updates To ensure that you always have the most current driver updates related to your system, you should occasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is available from the Fujitsu Support site. FSDM will allow you to view and download the most current drivers, utilities and applications to determine whether you have the latest versions. To download the FSDM utility, go to the support site: "http://support.fujitsupc.
Index Index A AC adapter connecting 18 Set up 18 Acoustic warnings 81 Anti-theft protection 61 Audio connections 71 E Ending energy saving mode 78 Energy Energy saving 14 power-saving functions 32 Error messages on the screen 81 Errors Acoustic warnings 81 Screen messages 81 Ethernet LAN 36 B Battery 31 battery charge 32 Caring for and maintaining 31 charge level 31 Charging 31 Discharges too quickly 79 see Rechargeable battery 31 Service life 31 battery charge meter 31 before you travel 15 BIOS Setup Ut
Index Mobile operation 15 Monitor connection 68 no image 77 remains blank 77 unstable image 77 Monitor connection see VGA port 68 N Notes 13 disposal / recycling Energy saving 14 touchscreen 24 Transport 15 89 O Operating system activating system protection 63 cancel system protection 63 Protecting with password 63 P Packaging 17 Password changing 62 entering 62 removing 63 Password protection 61 hard disk 63 Pen 26 Portrait format display 25 Ports 38 Keyboard cover 42 Power Power consumption 32 Power sa
Index Travel 15 Troubleshooting 74 Trusted Platform Module V VGA port U USB port with charging function (USB Type-C™) 70 USB ports 69 User password change 62 entering 62 removing 63 114 68 66 W Winter time 75 Wireless components Safety notes 14 Wireless LAN Safety notes 14 Wrong date/time 75 Fujitsu
