Operating Manual FUJITSU Tablet STYLISTIC Q737 System
Contact address in North America FUJITSU AMERICA INC. 1250 East Arques Avenue, Sunnyvale, CA 94085-3470, U.S.A. Telephone: 800 831 3183 or 408 746 6000 "http://solutions.us.fujitsu.com" "http://solutions.us.fujitsu.com/contact" Have a question? Email us at: "AskFujitsu@us.fujitsu.com" Copyright © 2017 Fujitsu America, Inc.
FUJITSU Tablet STYLISTIC Q737 Operating Manual Declarations of conformity 7 Fujitsu Contact Information 8 Ports and controls 10 Important notes 14 First-time setup of your device 18 Working with the Tablet PC 23 Accessories for your Tablet PC (optional) Security functions Connecting external devices Settings in BIOS Setup Utility Troubleshooting and tips Technical data Manufacturer’s notes Declarations of conformity FCC Regulatory Information Canada, Industry Canada (IC) Appendix Index 41 65 7
Copyright and Trademark Information Fujitsu America, Incorporated has made every effort to ensure the accuracy and completeness of this document; however, as ongoing development efforts are continually improving the capabilities of our products, we cannot guarantee the accuracy of the contents of this document. We disclaim liability for errors, omissions, or future changes.
Contents Contents Declarations of conformity ............................................................................................................ 7 Fujitsu Contact Information ........................................................................................................... 8 Notational conventions ................................................................................................................................... 9 Ports and controls..........................................
Contents Removing a SIM card ............................................................................................................................38 Wireless LAN/Bluetooth/4G/LTE/NFC wireless components .................................................................. 38 Switching the wireless components on and off ..................................................................................38 Configuring WLAN access .............................................................................
Contents HDMI port (only with docking cradle, keyboard docking station and power keyboard docking station) ..................................................................................................................................................... 76 External monitor port (VGA) (only cradle, keyboard docking station and power keyboard docking station) ......................................................................................................................................
Contents AC adapter 65 W for the cradle (optional) ..........................................................................................97 Keyboard docking station or power keyboard docking station (optional) .............................................. 97 Rechargeable battery for power keyboard docking station (device-dependent) ............................ 97 Intermediary VESA Mount Plate (optional) ................................................................................................
Declarations of conformity Declarations of conformity DECLARATION OF CONFORMITY according to FCC Part 15 Responsible Party Name: Address: Telephone: Declares that product: Fujitsu America, Inc. 1250 E. Arques Avenue Sunnyvale, CA 94085 (408) 746-6000 Base Model Configuration: STYLISTIC Q737 Complies with Part 15 of the FCC Rules. This device complies with Part 15 of the FCC rules. Operations are subject to the following two conditions: (1) This device may not cause harmful interference.
Fujitsu Contact Information Fujitsu Contact Information Service and Support You can contact Fujitsu Service and Support in the following ways: • • Toll free phone: 1-800-8Fujitsu (1-800-838-5487) Website: "http://solutions.us.fujitsu.com/www/content/support/contact/index.
Fujitsu Contact Information Notational conventions Pay particular attention to text marked with this symbol. Failure to observe this warning will endanger your life, will damage the device or lead to loss of data. The warranty will be invalidated if the device becomes defective through failure to observe these warnings. Indicates important information which is required to use the device properly.
Ports and controls Ports and controls This chapter presents the individual hardware components of your device. It gives an overview of the indicators and connections of the device. Please familiarize yourself with these items before you start to work with the device. Front (device version without palm vein sensor) Depending on your selected device version, your tablet PC may be equipped with a palm vein sensor on the right-hand side, see "Right side" sub-section on the following pages.
Ports and controls Left side 1 1 2 3 4 5 6 = = = = = = 2 3 1 = = = = = Shortcut button Volume Down button Volume Up button ON/OFF button USB port (USB 2.
Ports and controls Right side (device version with palm vein 1 1 2 3 4 5 12 = = = = = Shortcut button Volume Down button Volume Up button ON/OFF button USB port (USB 2.
Ports and controls Back (2 variants: without screw holes or with screw holes and Smart Card reader) 1 7 43 2 5 7 43 5 6 1 = Fingerprint sensor 2 = Camera light 3 = Webcam 4 = Webcam LED 5 = Screw holes (device-dependent) for securing accessories Fujitsu 1 5 5 2 5 6 = SmartCard reader (device dependent) 7 = NFC (Near Field Communication) (device-dependent) 13
Important notes Important notes This chapter contains essential safety information which must be followed when working with your Tablet PC. The other notes provide useful information about your Tablet PC. Safety instructions Please follow the safety notes provided in the "Safety/Regulations" manual as well as the safety notes given below. Please pay special attention to the sections in the manual marked with the symbol on the left.
Important notes Additional safety notes for devices with wireless components If a wireless component (Wireless LAN, Bluetooth, 4G) is integrated in your Tablet PC, you must be sure to observe the following safety precautions when using your Tablet PC: • • • Switch off the wireless components when you are in an aircraft or driving in a car. Switch off the wireless components when you are in a hospital, an operating room or near a medical electronics system.
Important notes Traveling with your Tablet PC Please follow the instructions below when traveling with your Tablet PC. Before you travel ► Back up important data stored on your hard disk. ► Switch off the wireless component for data security reasons. With data traffic via a wireless connection, it is also possible for unauthorized third parties to receive data. Information on activating data encryption is provided in the documentation for your wireless component.
Important notes Transporting the Tablet PC Protect the Tablet PC from severe shocks and extreme temperatures (e.g. direct sunlight in a car). • • • Do not transport your Tablet PC while it is turned on. Carry your Tablet PC with you while traveling. Do not check it in as baggage. Never put your Tablet PC through a metal detector. Have it hand-inspected by security personnel. You can however put your Tablet PC through a properly tuned X-ray machine.
First-time setup of your device First-time setup of your device Please read the chapter "Important notes", Page 14. If your device is equipped with a Windows operating system, the necessary hardware drivers and supplied software are already pre-installed. Before switching it on for the first time, connect the device to the AC voltage using the AC adapter, see "Connecting the AC adapter", Page 20. The AC adapter must remain connected during the whole of the installation process.
First-time setup of your device Choose a location Choose a suitable location for the device before setting it up. In doing so, please follow these instructions: • • • • • • Never place the device or the AC adapter on a heat-sensitive surface. The surface could be damaged as a result. Never place the device on a soft surface (e.g. carpeting, upholstered furniture, bed). This can result in damage caused by overheating. The back of the device heats up during normal operation.
First-time setup of your device Connecting the AC adapter Observe the safety notes in the enclosed "Safety/Regulations" manual. The supplied AC cable conforms to the requirements of the country in which you purchased your device. Make sure that the AC cable is approved for use in the country in which you intend to use it. ► Connect the AC cable (1) to the AC adapter. ► Plug the AC cable (2) into a power outlet. ► Connect the AC adapter cable (3) to the DC jack (DC IN) of the device.
First-time setup of your device Switching on the device for the first time To make it easier to use your device for the first time, the operating system is pre-installed on the hard disk. 1 2 2 ► Press the ON/OFF button (1) for about one second to switch the device on. 4 The power-on indicators (2) light up whenever the system is switched on. ► During the installation process, follow the on-screen instructions.
First-time setup of your device Installing Bonus Apps The Bonus Apps are located in the Start menu: ► In the Start menu, select Bonus Apps to see which additional applications are available for you to install. 4 Applications that are already installed appear in grey, those that are available for installation appear in blue. ► Select the applications you wish to install by selecting the checkbox adjacent to your selection.
Working with the Tablet PC Working with the Tablet PC This chapter describes the basics for operating your Tablet PC. You can find instructions on how to connect external devices (e.g. mouse, flash storage) to the Tablet PC in the chapter "Connecting external devices", Page 75. Please refer to the notes in the chapter "Important notes", Page 14.
Working with the Tablet PC No. 1 2 Status indicator Description Power-on indicator • The indicator lights up white: The Tablet PC is switched on. • The indicator flashes: The Tablet PC is in sleep mode (Save-to-RAM). • The indicator is not lit up: The Tablet PC is switched off or in Save-to-Disk mode. Battery charging indicator Please note: If the AC adapter is connected when the state of charge of the battery is more than 90%, charging will not be started.
Working with the Tablet PC Switching the Tablet PC on 1 2 2 ► Press the ON/OFF button (1) for about one second to switch the device on. 4 The power-on indicators (2) light up whenever the system is switched on.
Working with the Tablet PC Programming the ON/OFF button You can program the ON/OFF button: Operating system Windows 10 Menu Control Panel - Hardware and Sound - Power Options If you have assigned a password, you must enter this when requested to do so, in order to start the operating system. Detailed information can be found in the chapter "Security functions", Page 65. Switching the Tablet PC off Back up your data and close all applications before you switch off your device.
Working with the Tablet PC Current production technology cannot guarantee an absolutely fault-free screen display. A few isolated constantly lit or unlit pixels may be present. The maximum permitted number of such faulty pixels is specified in the international standard ISO 9241-307 (Class II). Example: A screen with an HD resolution of 1280 x 1024 has 1366 x 768 = 1,310,720 pixels. Each pixel consists of three subpixels (red, green and blue), so there are almost 3.9 million subpixels in total.
Working with the Tablet PC Select display orientation (portrait or landscape format) You can choose to use either portrait or landscape for the display, or whether the screen orientation should automatically adjust to the orientation of the tablet PC. If you have a device with installed wireless WAN module, do not operate WWAN with the antenna folded out when holding the device horizontally with the camera pointing downwards (in the tablet position in landscape format (rotated) (secondary landscape)).
Working with the Tablet PC Using fingers You can execute certain commands by using your finger tip on the touchscreen of your device. Alternatively, everything which you can select or activate using your finger tip can also be selected or activated using the stylus. Calibrate the Dual Digitizer for finger-based operation of the device. Before the first finger-based operation, you must calibrate your Tablet PC via the operating system, so that it recognizes your fingertips as accurately as possible.
Working with the Tablet PC Use only the stylus that was provided with your Tablet PC. Do not use any other pointed object as a substitute, that was not specially designed for your Tablet PC. Replace the stylus tip if it is worn. The warranty does not cover a scratched screen. While writing, take care that you do not scratch the surface of the display (e.g. with a wristwatch or bracelet). The stylus of the Tablet PC is an electronic instrument that can be damaged if used improperly.
Working with the Tablet PC Stylus location To prevent the stylus from jamming in its slot, always make sure that you insert the stylus correctly into its slot (flat part of the stylus points towards the bottom of the Tablet PC). On delivery, the stylus (1) is located in the stylus slot: 1 Adjusting the stylus Operating system Windows 10 Menu Under Control Panel - Hardware and Sound - Pen and Touch you can make various settings for the stylus.
Working with the Tablet PC Securing the stylus tether (optional) To prevent accidentally dropping or losing the stylus, you should secure it with the optional stylus tether. ► Attach one end of the stylus cord to the stylus and the other end of the stylus cord to the Tablet PC.
Working with the Tablet PC Tablet buttons In addition to the ON/OFF button (4), your Tablet PC is fitted with three tablet buttons. 1 No. 1 2 3 Description Shortcut button Volume Down button Volume Up button 2 3 4 Functions Start function manager or screen shot function Decrease volume Increase volume If the Volume Down button on the Tablet PC is pressed in combination with the ON/OFF button (4), this is equivalent to pressing the Ctrl + Alt + Del key combination on a keyboard.
Working with the Tablet PC Rechargeable battery The built-in battery provides the Tablet PC with the necessary power for use on the move. You can increase the service life of the battery by caring for the battery properly. The average battery service life is around 500 charge/discharge cycles. You can extend the battery service life by taking advantage of the available energy-saving functions.
Working with the Tablet PC Memory cards Your Tablet PC is equipped with an integrated storage card reader. Use storage cards to enlarge the storage of your Tablet PC. Follow the manufacturer’s instructions when handling the memory cards. Supported formats The following formats are supported: • • • Micro Secure Digital (microSDTM Card) microSDHC microSDXC Inserting the memory card ► Open the slot cover (1). ► Carefully slide the storage card into the slot (2). The label area must be facing downward.
Working with the Tablet PC Removing the memory card To avoid any loss of data, always follow the correct procedure for removing the card (see the documentation for your operating system). ► Open the slot cover (1). ► Press the edge of the memory card so that the memory card jumps (2) slightly out of the slot (a). ► Pull the memory card out of the slot (a) in the direction of the arrow (3). ► Close the slot cover.
Working with the Tablet PC SIM card A SIM Card (Subscriber Identity Module) is a chip card which is inserted in a cellular phone or Tablet PC and, together with an integrated 4G module, enables access to a cellular radio network. Follow the instructions supplied by the provider of the SIM card. If you do not feel the the SIM card engage as you insert it, use a pointed object to insert the SIM card. Please note that the SIM card format must be micro-SIM (3FF).
Working with the Tablet PC Removing a SIM card 1 2 4 ► Open the slot cover (1). ► Remove the SIM card carrier from its location (2). ► Remove the SIM card from the SIM card carrier (3). ► Push the SIM card carrier back into its location (4). ► Close the slot cover. 3 Wireless LAN/Bluetooth/4G/LTE/NFC wireless components The installation of wireless components not approved by Fujitsu will invalidate the certifications issued for this device.
Working with the Tablet PC Access via UMTS If you ordered an integrated UMTS module with your system, you can enjoy optimum reception and maximum energy efficiency without awkward cables or antennas. The optional UMTS module is ready for use immediately. You will find information on establishing the connection with the UMTS network in the documentation for the hardware used. Your device can connect to the Internet via UMTS.
Working with the Tablet PC Ethernet and LAN (only cradle, keyboard docking station and power keyboard docking station) The internal network module of your Tablet PC supports Ethernet LAN. You can use it to establish a connection to a local network (LAN = Local Area Network). ► Connect the network cable to the LAN port of the cradle (1). or 1 2 ► Connect the network cable to the LAN port of the keyboard docking station or power keyboard docking station (1).
Accessories for your Tablet PC (optional) Accessories for your Tablet PC (optional) The following accessories are available for your Tablet PC: • Docking cradle for charging the Tablet PC and with additional ports • Keyboard docking station with additional ports (without removable battery) • Power keyboard docking station with additional ports (with removable battery) • Intermediary VESA Mount Plate • Hand strap • Shoulder strap • Folio case • Protective TPU cover with hand strap • Folio Cover Kit The fo
Accessories for your Tablet PC (optional) Your docking cradle (optional) As well as fast charging, your docking cradle is a device that also allows you to quickly connect your Tablet PC to your peripherals, such as a monitor, keyboard, mouse, etc. You only need to dock the Tablet PC to be able to work with your peripheral devices. Cradle components 1 5 6 7 2 3 1 2 3 4 5 6 = = = = = = Dock release button Docking port USB port 3.0 USB port 3.0 USB port 3.
Accessories for your Tablet PC (optional) Connecting the Tablet PC to the cradle It is possible to connect the Tablet PC to the cradle while it is running. Disconnect the AC adapter from the Tablet PC before connecting the Tablet PC to the cradle. When the Tablet PC is connected to the cradle, you must connect the AC adapter to the cradle, to be able to use all the cradle’s functions. ► ► Remove the AC plug of the AC adapter from the power outlet.
Accessories for your Tablet PC (optional) ► Push the Tablet PC onto the cradle in the direction of the arrow (1) until you feel it engage on the connector and until the slide-out position returns to its original position. ► Plug the AC adapter cable into the DC jack (DC IN) on the cradle (2). ► Connect the AC cable to the AC adapter (3). ► Plug the AC cable into the power outlet (4). Disconnecting the Tablet PC from the cradle It is possible to separate the Tablet PC from the cradle while it is running.
Accessories for your Tablet PC (optional) Keyboard docking station or power keyboard docking station (optional) The keyboard docking station is available in two versions: • • standard keyboard docking station without removable battery power keyboard docking station with removable battery The (power) keyboard docking station is a device which has been optimized for convenient input of texts and allows external devices to be connected. It only needs to be docked with the tablet PC.
Accessories for your Tablet PC (optional) Ports on the keyboard docking station or power keyboard docking station 1 2 34 65 7 13 12 11 10 9 8 1 = Release button 2 = Num Lock indicator (to switch virtual numeric keypad on and off) 3 = Caps Lock indicator (to switch capitalization function on and off) 4 = Scroll Lock indicator (function dependent on the application program) 5 = Battery indicator of the battery in the power keyboard docking station (optional) 6 = Battery charging indicator of the bat
Accessories for your Tablet PC (optional) Status indicators of the power keyboard docking station with removable battery This section does not apply to the standard keyboard docking station without removable battery! Status indicator Battery indicator Description The battery indicator shows the state of charge of the battery. • Battery charging indicator The indicator lights up white: The battery is between 50% and 100% charged.
Accessories for your Tablet PC (optional) Connecting the tablet PC to the keyboard docking station or power keyboard docking station If the tablet PC is connected to the keyboard docking station or power keyboard docking station, you can connect the AC adapter either to the keyboard docking station or to the tablet PC. ► Position the keyboard docking station as shown. 2 1 4 3 ► Push the Tablet PC onto the keyboard docking station in the direction of the arrow (1) until you feel it engage with the plug.
Accessories for your Tablet PC (optional) Disconnecting the tablet PC from the keyboard docking station or power keyboard docking station It is possible to separate the tablet PC from the keyboard docking station or power keyboard docking station while it is running. However, to prevent any problems, we recommend that you execute the appropriate undocking function provided by the operating system. 2 1 ► Press the slide-out button down (1) until it remains in the pressed position (red marking visible).
Accessories for your Tablet PC (optional) Removable rechargeable battery for the power keyboard docking station (optional) This section does not apply to the standard keyboard docking station without removable battery! Removing and installing the battery Only use rechargeable batteries approved by Fujitsu for your Tablet PC. Never use force when fitting or removing a battery. Make sure that no foreign bodies get into the battery connections.
Accessories for your Tablet PC (optional) 1 1 2 ► Disconnect the catches of the battery compartment cover and open the battery compartment cover (1). ► Lift the battery at the deep point in the middle of the battery compartment and take the battery out of the battery compartment (2).
Accessories for your Tablet PC (optional) Installing a rechargeable battery 1 3 3 2 2 ► Position the rechargeable battery on the edge of the battery compartment and insert the rechargeable battery into the battery compartment (1). ► Insert the catches of the battery compartment cover in the openings on the device (2). ► Close the battery compartment cover (3).
Accessories for your Tablet PC (optional) Intermediary VESA Mount Plate (optional) For models with screw holes, Smart Card readers or palm vein scanners, an optional VESA mounting attachment, the Intermediary VESA Mount Plate, can be attached to the rear. Use the Intermediary VESA Mount Plate to secure the Tablet PC to a cart, counter or stand with the corresponding screw holes, for example. The Intermediary VESA Mount Plate cannot be used in combination with hand or shoulder straps.
Accessories for your Tablet PC (optional) • • Use the appropriate tool of the correct size when securing the screws. Keep the screws out of the reach of children. 1 1 1 1 2 2 2 2 4 4 3 4 4 ► Remove the covers from the screw holes on the rear of the Tablet PC (1). ► Position the spacers between the Tablet PC and Intermediary VESA Mount Plate (2).
Accessories for your Tablet PC (optional) ► Position the Intermediary VESA Mount Plate on the Tablet PC (3). Make sure that the screw holes of the Intermediary VESA Mount Plate and of the Tablet PC lie exactly on top of each other. ► Secure the Intermediary VESA Mount Plate using the screws (4). Hand strap (optional) For models with screw holes, Smart Card readers or palm vein sensors, an optional hand strap can be attached to the rear.
Accessories for your Tablet PC (optional) • • • Use the appropriate tool of the correct size when securing the screws. Keep the screws out of the reach of children. Do not shake the device too much when you are holding it on the hand strap, otherwise it may fall. 1 1 2 Not sure about this in the JP-Input 2 3 3 ► Remove the caps from the screw holes on the rear of the Tablet PC (1). ► Position the spacers between the Tablet PC and the hand strap (2). ► Position the hand strap on the Tablet PC (3).
Accessories for your Tablet PC (optional) Only use M2x8 screws to secure the hand ► Secure the hand strap with the screws strap. (4). Folio case (optional) When using the cover, we do not recommend connecting the tablet PC to the keyboard docking station or power keyboard docking station. Please note that the device cannot be placed into the docking station in clamshell mode if the tablet still has its cover on. • • • • • This folio case contains magnets.
Accessories for your Tablet PC (optional) Protective TPU cover with hand strap (optional) Prepare installation 1 2 3 4 ► Remove the soft pad from the hand strap belt (2). ► Loosen and remove the hand strap belt (1). ► Separate the rigid cover (3) from the soft cover (4).
Accessories for your Tablet PC (optional) Insert the Tablet PC in the protective TPU cover ► Lay the soft cover on the table. ► Place the Tablet PC with the connection side (1) forwards into the corners of the soft cover. ► Allow the Tablet PC to click into place in the soft cover (2). 2 1 ► Turn over the Tablet PC and soft cover. ► Allow the rigid cover to click into place on the soft cover (3). 3 ► Fit the hand strap belt on the rigid cover, align it and pull it tight (4).
Accessories for your Tablet PC (optional) ► Install the soft pad on the hand strap belt (5). 5 ► If required, secure the optional shoulder strap at the four holders (a).
Accessories for your Tablet PC (optional) Connecting the Tablet PC to the keyboard docking station or cradle 1 2 ► Push the Tablet PC onto the keyboard docking station in the direction of the arrow (1) until you feel it engage with the plug. or ► Press the Tablet PC onto the cradle in the direction of the arrow (2). To prevent damage to the system, never fold the Tablet PC on the keyboard docking station if the Tablet PC is in the TPU cover.
Accessories for your Tablet PC (optional) Folio Cover Kit (optional) This protective folio cover is a rugged, lightweight case for protecting your Tablet. The folio cover can also be used in two different standing positions to make it easier to view and use your Tablet when it is on a flat surface. Kit contents The kit includes the following items: • Folio cover with handstrap attached • Cover attachments screws, 4 ea.
Accessories for your Tablet PC (optional) 1 1 1 1 ► Note that there may be round adhesive covers over the inserts; if they are present, remove them. ► Position the folio cover on a on a stable, flat and clean surface, with the inside of the folio cover pointing down. ► Disengage the Velcro and snap buttons. ► Detach the cover part from the holder part.
Accessories for your Tablet PC (optional) 3 3 3 3 ► Reattach the cover part to the holder part using the Velcro® and the snap buttons. ► If required, adjust the handstrap on the back and use steel D-rings for the optional shoulder strap attachment (not provided in this kit). The cover can be used in two different orientations as a stand for your Tablet: Care tips for the folio cover The folio cover is made of top-quality materials and is designed to withstand daily use.
Security functions Security functions Your Tablet PC has several security features that you can use to secure your system and your personal data from unauthorized access. This chapter explains how to use these functions, and what the benefits are. Please remember that in some cases, for example, forgetting your password, you may be locked out of the system and unable to access your data.
Security functions Configuring the fingerprint sensor The fingerprint sensor can record the image of a fingerprint. With additional fingerprint software, this image can be processed and used instead of a password. 1 1 ► Install the fingerprint software to be able to use the fingerprint sensor 66 (1).
Security functions Using the palm vein sensor (device-dependent) Whether your device has a palm vein sensor or not depends on the device configuration which you ordered, The palm vein sensor (1) can record the image of the veins on the palm of your hand. This image is evaluated with additional software and can be used in place of a password. 1 Before initial startup, Fujitsu recommends that you mount the supplied feet: ► Turn the device over and place it on a stable, flat and clean surface.
Security functions 2 2 ► Secure the feet with the screws (2). ► Install the software to use the palm vein sensor. You can obtain further information on the palm vein sensor in the "appendix: Miscellaneous Information". Please visit the Fujitsu support site to download the latest palm vein drivers and utilities.
Security functions Using the Security Lock Your device comes with a Security Lock device for the Kensington Lock Cable. With the Kensington Lock Cable, a sturdy steel cable, you can protect your device and the port replicator against theft. The Kensington Lock Cable is available as an accessory. ► Fit the Kensington Lock Cable to the corresponding mechanism on your device.
Security functions Protecting BIOS Setup Utility (supervisor password and user password) If you have opened these operating instructions on the screen, we recommend that you print them out. You cannot call up the instructions on the screen while you are setting up the password. The supervisor password and the user password both prevent unauthorized use of the BIOS Setup Utility.
Security functions Removing passwords To remove a password (without setting a new password) perform the following steps: ► Start the BIOS Setup Utility and go to the Security menu. ► Highlight the Set Supervisor Password or Set User Password field and press the Enter key. 4 You will be requested to enter the current password by the Enter Current Password prompt. Enter New Password will appear and you will be requested to enter a new password. ► Press the Enter key twice at this request.
Security functions Activating hard disk protection ► Call up the BIOS Setup and select the Security menu. 4 If you have not assigned BIOS passwords yet, define the supervisor and the user password now, if desired (see "Security functions", Page 65). ► Mark the Hard Disk Security field and press the Enter key. ► In the area Drive0, mark the field Set Master Password and press the Enter key. Enter new Password then appears and you are asked to enter a password. 4 ► Enter the password and press the Enter key.
Security functions SmartCard reader (optional) Your device may be fitted with a SmartCard reader depending on your chosen model (only available in models with screw holes and SmartCard reader). SmartCards are not supplied as standard equipment. You can use all SmartCards that comply with the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers.
Security functions Trusted Platform Module - TPM (device dependent) To use the TPM, you must enable the TPM in the BIOS Setup before the software is installed. The requirement for this is that you have assigned at least the supervisor HDD password (see "Security functions", Page 65). Enabling TPM • ► ► ► Requirement: You have assigned a supervisor password (see "Security functions", Page 65). Call BIOS Setup and select the Security menu. Mark the TPM Security Chip Setting field and press the Enter key.
Connecting external devices Connecting external devices Under all circumstances, please observe the safety notes provided in the "Important notes", Page 14 chapter before connecting or disconnecting any devices to or from your Tablet PC. Always read the documentation supplied with the device you wish to connect. Never connect or disconnect cables during a thunderstorm. Never pull at a cable when disconnecting it. Always grasp the plug.
Connecting external devices HDMI port (only with docking cradle, keyboard docking station and power keyboard docking station) The HDMI port can be used to connect an external amplifier, LCD TV or a plasma TV with an HDMI connection. ► Connect the data cable to the external device. ► Connect the data cable to the HDMI port. Some LCD televisions have only two speakers/speaker ports and therefore cannot reproduce Dolby Digital or DTS.
Connecting external devices Connecting USB devices On the USB ports you can connect external devices that also have a USB port (e.g. a DVD drive, a printer, a scanner or a modem). USB devices are hot-pluggable. This means you can connect and disconnect the cables of USB devices while the operating system is running. USB 1.x has a maximum data transfer rate of 12 Mbps. USB 2.0 has a data transfer rate of up to 480 Mbps. USB 3.0 has a data transfer rate of up to 5 Gbps.
Connecting external devices Connecting external audio devices Your Tablet PC has a combined headphone and microphone port, your (optional) docking cradle has separate ports for headphones and a microphone. Connecting headphones or other audio output devices The combined headphones and microphone port of the Tablet PC or the headphones port of the docking cradle (optional) allows you to connect output devices, such as headphones, external speakers, etc., to your Tablet PC.
Settings in BIOS Setup Utility Settings in BIOS Setup Utility To navigate more easily in the BIOS Setup Utility, you can use an external USB keyboard. The BIOS Setup Utility allows you to set the system functions and the hardware configuration for the Tablet PC. When the Tablet PC is delivered, the default settings are effective. You can change these settings in the menus of the BIOS Setup Utility. Any changes you make take effect as soon as you save and exit the BIOS Setup Utility.
Settings in BIOS Setup Utility BIOS Setup Utility operation Press the F1 key to display help about operation of the BIOS Setup Utility. The description of the individual settings is shown in the right-hand window of the BIOS Setup Utility. With the F9 key you can load the default settings of the BIOS Setup Utility. ► Use the cursor keys ← or → to select the menu you wish to access to make changes. 4 The menu is displayed on the screen. ► Select the option you want to change with the cursor keys ↑ or ↓ .
Settings in BIOS Setup Utility Exiting BIOS Setup Utility You need to select the desired option in the Exit menu and activate it by pressing the Enter key: Exit Saving Changes - save changes and exit BIOS Setup Utility ► To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes. The Tablet PC is rebooted and the new settings come into effect.
Troubleshooting and tips Troubleshooting and tips If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows: ► Make a note of the steps and the circumstances that led to the fault. Also make a note of any error messages displayed. ► Switch the Tablet PC off. ► Please contact the Hotline/Service Desk. You can contact Fujitsu Service and Support in the following ways: • Toll free phone: 1-800-8Fujitsu (1-800-838-5487) • Website: "http://solutions.us.fujitsu.
Troubleshooting and tips Executing a reset If the device no longer responds to your inputs, choose one of the following options: Forced shutdown ► Press and hold the ON/OFF button for at least 4 seconds. You can then restart it. 4 The device will be shut down. Resetting the rechargeable battery ► Shut down the device. If the device does not respond, you may have to force the shutdown, as described above. ► Disconnect the AC adapter from the device.
Troubleshooting and tips Battery charging indicator not lit Cause The battery is not being charged. Troubleshooting ► Connect the Tablet PC to a power outlet using the AC adapter. Note: The battery will only be charged again when the battery capacity is less than 90%. The Tablet PC’s touchscreen remains dark Cause Touchscreen is switched off. External monitor or television set connected. Troubleshooting ► Press a key (external keyboard) or tap on the touchscreen.
Troubleshooting and tips The external monitor remains blank Cause Monitor is switched off. Power saving has been activated (monitor is blank). Brightness is set to dark. Screen output is set to the Tablet PC touchscreen. Troubleshooting ► Switch the external monitor on. ► Press a key (external keyboard) or tap on the touchscreen. ► Adjust the brightness of the monitor.
Troubleshooting and tips Stylus input not working Cause Incorrect driver installed. Troubleshooting ► If your device is one which can only be operated using the stylus, install the driver for the standard model. or ► If your device is one which can be operated using the stylus and by finger, install the driver for the "Dual Digitizer" model. The Tablet PC does not start after switch on Cause The battery is dead. Troubleshooting ► Charge the battery. or The AC adapter is not connected properly.
Troubleshooting and tips The printer does not print Cause The printer is not switched on. The printer is not connected correctly. The printer driver is faulty or not correctly installed, or it is the wrong printer driver. Troubleshooting ► Make sure that the printer is switched on and ready for operation (refer to the documentation supplied with the printer). ► Check that the data cable between the Tablet PC and the printer is properly connected.
Troubleshooting and tips Smart Card reader is not recognized Cause Smart Card inserted incorrectly. Troubleshooting ► Make sure you have inserted your Smart Card into the Smart Card reader with the chip facing upwards / downwards (device-dependent). ► Check whether the Smart Card you are using is supported. Your Smart Card must comply with the ISO standard 7816-1, -2, -3 and -4.
Troubleshooting and tips Acoustic warning Cause A beep sounds every few seconds. Troubleshooting ► Charge the battery. The battery is almost dead.
Troubleshooting and tips Error messages on the screen This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programs are described in the documentation for these programs. If the error message appears repeatedly despite troubleshooting measures, contact the place of purchase or our customer service center.
Troubleshooting and tips Error message/cause CMOS battery bad If the error message occurs repeatedly, the buffer battery in the Tablet PC is flat. System CMOS checksum bad - Default configuration used The system configuration information is incorrect. Extended memory failed at offset: xxxx Failing Bits: zzzz zzzz When testing the extended memory. an error has resulted at the address xxxx. Failure Fixed Disk n The settings of the hard disk drive are incorrect.
Technical data Technical data Tablet PC General Processor Main memory (SO DIMM) Electrical data Safety regulations complied with Protection class Maximum power consumption (when the tablet PC is switched on, connected to the keyboard docking station and the battery is being charged): Touch screen Size Screen resolution Pixel class Brightness control Technology Digitizer and glass panel Cameras Graphics card Chip Maximum resolution of external display: Dimensions Width x Depth x Height 6th Generation Intel
Technical data Weight depending on configuration Input devices Tablet buttons Stylus Slots Memory card slot SIM card slot Smart Card slot (optional housing) Ports Combined headphones and microphone port Docking port Micro HDMI port USB (Universal Serial Bus) Security Lock device Ambient conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 Operating temperature Transport temperature (2K2) • • Standard housing only: 2.15 lbs / 0.
Technical data Typical operating distances** Number of channels Security • 802.11a: 40 ft. (12 m) @ 54 Mbps; 300 ft. (91 m) @ 6 Mbps • 802.11ac: 40 ft. (12 m) @ 54 Mbps; 300 ft.(91 m) @ 6 Mbps • 802.11b: 100 ft. (30 m) @ 11 Mbps; 300 ft. (91 m) @ 1 Mbps • 802.11g: 100 ft. (30 m) @ 54 Mbps; 300 ft. (91 m) @ 1 Mbps • 802.11n: Estimated double the operating distance of 802.11g and 802.11a in their respective frequencies • 802.11a: 8 independent channels • 802.
Technical data Screen resolutions for integrated screen and external screens Max.
Technical data Rechargeable battery For information on the batteries used in your device, please see "http://solutions.us.fujitsu.com/www/content/support/contact/index.php". Rated voltage Rated capacity 3-cell lithium polymer battery 4,250 mAh 10.8 V 46 Wh AC adapter 65 W for the Tablet Rated voltage Max. rated current PC 19 V 3.42 A An additional AC adapter or AC cable can be ordered at any time.
Technical data AC adapter 65 W for the cradle Rated voltage Max. rated current (optional) 19 V 3.42 A An additional AC adapter or AC cable can be ordered at any time.
Technical data Intermediary VESA Mount Plate (optional) Dimensions Width x Depth x Height 222 mm x 91 mm x 12.2 mm / Weight 8.74 in x 3.58 in x 0.48 in 130 g / 0.29 lbs Hand strap (optional) Dimensions Width x Depth x Height 478 mm x 77 mm x 13 mm / Weight 18.8 in x 3.03 in x 0.51 in approx. 24 g / 0.053 lbs. Shoulder strap (optional) Dimensions Width x Depth x Height 1265 mm x 25 mm x 4.8 mm / Weight 49.80 in x 0.98 in x 0.189 in approx. 33.4 g / 0.074 lbs.
Technical data Folio Cover Kit for palm vein sensor (optional) Dimensions Width x Depth x Height 365 mm x 228 mm x 38 mm / Weight 14.4 in x 9 in x 1.5 in approx. 860 g / 1.9 lbs.
Manufacturer’s notes Manufacturer’s notes Disposal and recycling You can find information on this subject on your Tablet PC or on our website ("http://solutions.us.fujitsu.com/www/content/products/trade-in_program/"). Recycling your battery Over time, the batteries that run your mobile computer will begin to hold a charge for a shorter amount of time; this is a natural occurrence for all batteries. When this occurs, you may want to replace the battery with a brand new one*.
Manufacturer’s notes UL Notice IMPORTANT SAFETY INSTRUCTIONS This unit requires an AC adapter to operate. Only use UL Listed I.T.E. adapters with an output rating of 19 VDC, with a minimum current of 3.42 A (65 W). The correct output rating is indicated on the AC adapter label.
Manufacturer’s notes ENERGY STAR Compliance Your Fujitsu system is an ENERGY STAR qualified mobile PC. By choosing a computer with the latest energy-saving technology, you’re helping to preserve our environment for future generations. ENERGY STAR is a joint program of the U.S. Environmental Protection Agency, U.S. Department of Energy, Natural Resources Canada, and other governments around the world helping us save money while protecting the environment through energy efficient products and practices.
Declarations of conformity Declarations of conformity This device complies with Part 15 of the FCC Rules. Operations are subject to the following two conditions: (1) This device may not cause harmful interference, (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC Regulatory Information FCC Regulatory Information Please note the following regulatory information related to the wireless LAN device. You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment.FCC RF Radiation Exposure Statement: 1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 2.
FCC Regulatory Information Regulatory Information/Disclaimers Installation and use of this Wireless LAN device must be in strict accordance with the instructions included in the user documentation provided with the product. Any changes or modifications made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment.
FCC Regulatory Information FCC Radio Frequency Exposure statement The available scientific evidence does not show that any health problems are associated with using low power wireless devices. There is no proof, however, that these low power wireless devices are absolutely safe. Low power wireless devices emit low levels of radio frequency energy (RF) in the microwave range while being used.
Canada, Industry Canada (IC) Canada, Industry Canada (IC) This Class B digital apparatus complies with Canadian ICES-003 and RSS-247. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: 1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation of the device.
Canada, Industry Canada (IC) Avis pour le Canada Le matériel destiné à un usage sur la bande 5 150 - 5 250 MHz doit être utilisé uniquement à l’intérieur afin de réduire les risques de brouillage nuisible causé aux systèmes mobiles par satellite fonctionnant sur un même canal. Un gain d’antenne de 6 dBi est autorisé (pour le matériel utilisant les bandes 5 250 - 5 350 MHz, 5 470 - 5 725 MHz et 5 725 - 5 825 MHz), conformément à la limite p.i.r.e. maximale permise selon l’annexe A9.
Appendix Appendix Before Using the Optional Wireless LAN This manual describes the procedures required to properly set up and configure the optional integrated Wireless LAN Mini-PCI device (referred to as "WLAN device" in the rest of the manual). Before using the WLAN device, read this manual carefully to ensure its correct operation. Keep this manual in a safe place for future reference.
Appendix Access Point (Infrastructure) Mode Infrastructure mode refers to a wireless network architecture in which devices communicate with wireless or wired network devices by communicating through an Access Point. In infrastructure mode, wireless devices can communicate with each other or with a wired network. Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services, devices, and computers (e.g., file servers, printers, databases).
Appendix ** * * = An optional hub for a wired LAN may be required depending upon the type of access point used. ** = ADSL modem, cable modem, or similar How to Handle This Device The WLAN device is an optional device that may come pre-installed in your mobile computer. Under normal circumstances, it should not be necessary for you to remove or re-install it. The Operating System that your mobile computer comes with has been pre-configured to support the WLAN device.
Appendix Deactivating/Disconnecting the WLAN Device Disconnecting the WLAN device may be desired in certain circumstances (to extend battery life) or where certain environments require it (i.e. hospitals, clinics, airplanes, etc.). The WLAN device can be disconnected in Windows using the WLAN icon in the system tray (Note that disconnecting via the icon in the system tray does not turn off the radio; it continues to transmit and receive even though it’s not connected.
Appendix Problem Possible Cause Unavailable network connection Incorrect network name (SSID) or network key Possible Solution Ad hoc connection: verify that the network names (SSID’s) and network keys (WEP) of all computers to be connected have been configured correctly. SSID’s and WEP key values must be identical on each machine. Access Point (Infrastructure) connection: set the network name (SSID) and network key to the same values as those of the access point.
Appendix Problem Possible Cause Unavailable network connection The WLAN device was (continued) deactivated or is disabled Possible Solution Check if the wireless switch is turned On. Open Control Panel - Hardware and Sound - Windows Mobility Center, and doubleclick on Windows Mobility Center. If the wireless network is off, click the Turn wireless on button. The computer to be connected Check if the computer to be is turned off connected is turned ON.
Appendix Note: Most of the information below comes from the Microsoft® page "http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options" . Please refer to it for more details. Create a Recovery Drive A recovery drive can help you troubleshoot and fix problems with your PC, even if it won’t start. To create one, all you need is a USB flash drive. Windows will inform you of the size the USB flash drive must be able to hold the required data. 1.
Appendix Note: If you’re not seeing any restore points, it might be because the system protection isn’t turned on. To check, go to the Control Panel, search for Recovery, and then select Recovery Configure System Restore - Configure and make sure Turn on system protection is selected. Reset your PC Option Keep my files To reset your PC Remove everything What it does This reinstalls Windows 10, but keeps your personal files and any apps that came with your PC.
Appendix 4. Follow on-screen instructions to restore the image. • Select the language. • At the Windows Setup dialog window, enter your OS, language and other preferences and click Next to continue. • Click Install now to proceed with reinstalling Windows. • At License terms, check on I accept the license terms and click Next. • At Which type of installation do you want, click on Custom: Install Windows only (advanced). • Delete all partitions on the drive and click Next.
Appendix Downloading driver updates To ensure that you always have the most current driver updates related to your system, you should occasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is available from the Fujitsu Support site. FSDM will allow you to view and download the most current drivers, utilities and applications to determine whether you have the latest versions. To download the FSDM utility, go to the support site: "http://support.fujitsupc.
Index Index A AC adapter connecting 20 Set up 19 Acoustic warnings 89 Anti-theft protection 69 Audio connections 78 B Battery 34, 50 battery charge 34 Caring for and maintaining 34 charge level 34 Charging 34 Discharges too quickly 87 see Rechargeable battery 34, 50 Service life 34, 50 battery charge meter 34 before you travel 16 BIOS Setup Utility , protecting with password 70 calling 79 exiting 81 operation 80 Settings 79 Bluetooth, Safety notes 15 Bonus Apps 22 C Choose a location 19 Cleaning 17 Configu
Index L Landscape format display 28 R Rechargeable battery see battery 34, 50 M Making ready to use 20 Memory card handling 35 inserting 35 removing 36 Mobile operation 16 Monitor connection 76 no image 85 remains blank 85 unstable image 85 Monitor connection see VGA port 76 S Safety information 14 Screen connection see VGA port 76 Security functions 65 SmartCard 73 SystemLock 73 Security Lock Anti-theft protection 69 using 69 Service life, battery 34, 50 Set up Device 19 Setup see BIOS Setup Utility 79
Index Touchscreen cleaning 17 difficult to read 84 notes 26 reflected glare 84 remains dark 84 TPM 74 Transport Damage during transportation 18 Transportation 16 Travel 16 Troubleshooting 82 Trusted Platform Module 74 U USB ports 77 User password Fujitsu change 70 entering 70 removing 71 V VGA port 76 W Webcam 33 Winter time 83 Wireless components Safety notes 15 Wireless LAN Safety notes 15 Wrong date/time 83 121
