User manual

Table Of Contents
Troubleshooting and tips
SmartCard reader is not recognised.
Cause
Troubleshooting
Chip card inserted incorrectly.
Make sure you have inserted your
SmartCard into the SmartCard reader
with the chip facing upwards/downwards
(device-dependent).
C heck whether the SmartCard you are using
is supported. Your SmartCard must comply
with the ISO standard 7816-1, -2, -3 and -4.
SmartCard PIN forgotten
Cause
Troubleshooting
PIN forgotten Ifyouworkinanetwo
rk, contact your
system administrat
or, who can unlock your
Tablet PC with a sup
ervisor PIN.
User and/or supervisor SmartCard lost
Cause
Troubleshooting
User and/or supervisor SmartCard lost If you have lost your User SmartCard, you
can continue working with the Supervisor
SmartCard and initialise a new User
SmartCard or deactivate the SystemLock
function.
I f you have lost the Supe rvisor SmartCard,
you can continue working, but you no longer
have all your rights and can no longer
initialise a Su pervisor SmartCard.
IfyouhavelostbothSmartCards,youcan
no longer boot your system. Please contact
our Service Desk. You must pro vide proof of
ownership for the device. Then the Service
Desk will refer you to our service partner,
who will unlock your device (for a charge).
SmartC
ard lost
Cause
Troubleshooting
SmartCard lost If you work in a network, contact yo ur
system administrator, who can boot yo ur
Tablet PC with a Supervisor SmartCard.
Fujitsu 81