Instruction Manual

Tro ubl eshooting and tips
SmartCard reader is not recognized
Cause
Troubleshooting
Chip card inserted inco rrectly.
► Make sure you have inserted your
SmartCard into the SmartCard reader with
the chip facing upwa rds.
► Check whether the SmartCard you are using
is supported. Your SmartCard must comply
with the ISO standard 7816-1, -2, -3 and - 4.
SmartCard PIN forgotten
Cause
Troubleshooting
PIN forgotten ► Ifyouworkinanetwork
, contact your
system administrat
or, who can unlock your
Tablet PC using a sup
ervisor PIN.
User and/or supervisor SmartCard lost
Cause
Troubleshooting
User and/or supervisor SmartCard lost ► If you have lost your user SmartCard, you
can continue working with th e su pervisor
SmartCard and initialize a new user
SmartCard or deactivate the SystemLock
function.
► If you ha ve lost the supervisor SmartCard,
you can also continue working, but you no
longer have all rights and cannot initialize
another supervisor SmartCard.
► If you have lost both SmartCards, you
cannot boot your system. Please contact our
customer service c enter. You must provide
proof of ownership for the device. The
customer service center will then refer you
to our service p artner, w ho will unlock your
device (for a charg e).
SmartC
ard lost
Cause
Troubleshooting
SmartCard lost. ► If you work in a network, contact your
system administrator, who can boot your
Tablet PC with a supervisor SmartCard.
Fujitsu 75