Operating Manual FUJITSU Tablet STYLISTIC Q584 System
Contact address in North America FUJITSU AMERICA INC: 1250 East Arques Avenue Sunnyvale CA 94085-3470, U.S.A. Telephone: 800 831 3183 or 408 746 6000 "http://solutions.us.fujitsu.com" "http://solutions.us.fujitsu.com/contact" Have a question? Email us at: "AskFujitsu@us.fujitsu.com" Copyright © 2013 Fujitsu America, Inc. All rights reserved.
FUJITSU Tablet STYLISTIC Q584 Operating Manual Fujitsu Contact Information 7 Notational conventions 8 Ports and controls 9 Important notes 12 First-time setup of your device 17 Working with the Tablet PC 21 Accessories for your Tablet PC (optional) 43 Security functions 56 Connecting external devices 63 Settings in BIOS Setup Utility 67 Troubleshooting and tips 70 Technical data 78 Manufacturer’s notes 83 Appendix 88 Index 97
Copyright and Trademark Information Fujitsu America, Incorporated has made every effort to ensure the accuracy and completeness of this document; however, as ongoing development efforts are continually improving the capabilities of our products, we cannot guarantee the accuracy of the contents of this document. We disclaim liability for errors, omissions, or future changes.
Contents Contents Fujitsu Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Notational conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Ports and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Important notes . . . . .
Contents Supported formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inserting the memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Exit Saving Changes - save changes and exit BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . Exit Discarding Changes - Reject changes and exit BIOS Setup Utility . . . . . . . . . . . . . . . . . . . Load Setup Defaults – load default values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Discard Changes - Discard Changes without exiting BIOS Setup Utility . . . . . . . . . . . . . . . . . .
Contents RECOVER YOUR SYSTEM WHEN THE HARD DRIVE IS STILL ACCESSIBLE . . . . . . . . . . . . . Using the Recovery and Utility Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Restore the Recovery Image from Hidden Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RECOVER YOUR SYSTEM WHEN THE HARD DRIVE IS NOT BOOTABLE . . . . . . . . . . . . . . . . Restore the Recovery Image for Full Hard Drive . . . . . . . . . . .
Fujitsu Contact Information Fujitsu Contact Information Service and Support You can contact Fujitsu Service and Support in the following ways: • • Toll free phone: 1-800-Fujitsu (1-800-838-5487) Website: "http://solutions.us.fujitsu.com/www/content/support/contact/index.
Notational conventions Notational conventions Pay particular attention to text marked with this symbol. Failure to observe these warnings could pose a risk to health, damage the device or lead to loss of data. The warranty will be invalidated if the device becomes defective through failure to observe these warnings. Indicates important information for the proper use of the device. ► Indicates an activity that must be performed. Indicates a result.
Ports and controls Ports and controls This chapter presents the individual hardware components of your device. It gives an overview of the indicators and connections of the device. Please familiarize yourself with these items before you start to work with the device.
Ports and controls Left-hand side 1 2 3 4 1 = Headphones port 2 = ON/OFF button 3 = Volume buttons 5 4 = Shortcut button 5 = Speaker Right-hand side (with and without covers) 1 1 2 2 3 3 1 = Speaker 2 = Storage card slot (protected by cover) 3 = SIM card slot (protected by cover) 10 4 5 6 4 5 6 4 = USB port (USB 3.
Ports and controls Back (2 options: Standard shell with flat back and no screw hole attachment points or Smart Card shell with integrated Smart Card reader and screw hole attachment points.
Important notes Important notes Notes Importantnotes This chapter contains essential safety information which must be followed when working with your Tablet PC. The other notes provide useful information on your Tablet PC. Safety instructions Information, Safetyinformation Please follow the safety notes provided in the "Safety/Regulations" manual as well as the safety notes given below. Please pay special attention to the sections in the manual marked with the symbol on the left.
Important notes Protecting the display screen Depending on your device configuration, where applicable your device is not waterproof. In this event, do not pour liquids onto the device and do not wash it with a wet cloth. Do not place items on the top of the display, or damage may occur. During normal use of the device, small particles from the environment can become embedded in the stylus tip and scratch the screen. The warranty does not cover a scratched screen.
Important notes Before you travel ► Switch off the radio component for data security reasons. With data traffic via a wireless connection, it is also possible for unauthorized third parties to receive data. Information on activating data encryption is provided in the documentation for your radio component. ► If you want to use your Tablet PC during a flight, ask the flight attendants to see if it is safe to use it.
Important notes Transporting the Tablet PC Protect the Tablet PC from severe shocks and extreme temperatures (e.g. direct sunlight in a car). • • • ► ► ► ► Do not transport your Tablet PC while it is turned on. Carry your Tablet PC with you while traveling, rather than checking it in as baggage. Never put your Tablet PC through a metal detector; have it hand-inspected by security personnel. You can however, put your Tablet PC through a properly tuned X-ray machine.
Important notes Cleaning the Tablet PC • • • • Use of incorrect cleaners can result in optical impairment of the LCD and / or damage to the computer. Always refer to the cleaner manufacturer’s guidelines and material safety data sheets fo proper handling and use of the products. Never use ammonia, acidic, or alkaline cleaners or organic chemicals such as paint thinner, acetone or kerosene. It may damage surface finishes and the coating of the LCD screen.
First-time setup of your device First-time setup of your device Gettingstarted First-timesetup Please read the chapter "Important notes", Page 12. If your device is equipped with a Windows operating system, the necessary hardware drivers and supplied software are already pre-installed. Before switching it on for the first time, connect the device to the AC voltage using the AC adapter, see "Connecting the AC adapter", Page 18.
First-time setup of your device Choose a location ACadapter Setup Choosealocation Choose a suitable location for the device before setting it up. In doing so, please follow these instructions: • • • • • • Never place the device or the AC adapter on a heat-sensitive surface. The surface could be damaged as a result. Never place the device on a soft surface (e.g. carpeting, upholstered furniture, bed). This can result in damage caused by overheating.
First-time setup of your device Switching on the device for the first time Switchingon for thefirsttime To make it easier to use your device for the first time, the operating system is pre-installed on the hard disk. 1 ► Press the ON/OFF button (1) for about one second to switch the device on. ► During the installation process, follow the on-screen instructions. You can find information and help on the Windows operating system functions on the Internet at "http://windows.microsoft.com". If a Windows 8.
First-time setup of your device Installing Bonus Apps After you have started your system the first time, you will see a Bonus Apps icon on your desktop. ► Click on the icon to see which additional applications are available for you to install. Applications that are already installed appear in grey, those that are available for installation appear in blue. ► Select the applications you wish to install by selecting the checkbox adjacent to your selection.
Working with the Tablet PC Working with the Tablet PC Tablet Tablet,operation This chapter describes the basics for operating your Tablet PC. You can find instructions on how to connect external devices (e.g. mouse, flash storage) to the Tablet PC in the chapter "Connecting external devices", Page 63. Please refer to the notes in the chapter "Important notes", Page 12.
Working with the Tablet PC Switching the Tablet PC on Tablet:Switching on Suspend/Resumebutton Power-onPower-onindicator 1 ► Press the ON/OFF button (1) for about one second to switch the device on. Programing the ON/OFF button You can program the ON/OFF button: Operating system Windows 8.1 Menu Windows 8.1 Desktop - Control Panel - Hardware and Sound - Power Options If you have assigned a password, you must enter this when requested to do so, in order to start the operating system.
Working with the Tablet PC Switching the Tablet PC off Back up your data and close all applications before you switch off your device. Otherwise data might be lost. ► Shut down the operating system correctly. or ► Press the ON/OFF button for < 2 seconds to switch into connected standby mode. Notebook or ► Press the ON/OFF button for > 2 seconds to < 10 seconds to display the "Sweep downwards to switch off" popup.
Working with the Tablet PC Touchscreen Notes Touchscreen High-quality LCD screens (TFT) are installed in Fujitsu Tablet PCs. For technical reasons, these screens are manufactured for a specific resolution. An optimal, clear picture can only be ensured in the resolution intended for the particular screen. A screen resolution which differs from the specification can result in an unclear picture. The screen resolution of your Tablet PC’s touchscreen is optimally set at the factory.
Working with the Tablet PC Select display orientation (portrait or landscape format) Displayorientation Portraitformat Landscapeformat You can choose to use either portrait or landscape format for the display. Windows 8.1 You can change these settings under Windows 8.1 Desktop - Control Panel Hardware and Sound - Windows Mobility Center / Rotate screen.
Working with the Tablet PC Actions with one finger (Windows 8.1 Modern) Action Wipe your finger over the screen from the right-hand edge. Description ► Open Charms with system commands (equivalent to pressing the Windows button + C button). ► Working with the mouse: Position the mouse pointer at the bottom right-hand edge of the screen. Wipe your finger over the screen from the left-hand edge.
Working with the Tablet PC Action Press and hold Description ► Keep your finger pressed on an object on the screen to display a menu with further options. ► Working with the mouse: Move the mouse pointer over the object to display a menu with further options. Tap on an object ► Tap your finger on an object on the screen to open an App or a link or to execute a command. ► Working with the mouse: Left-click on the object.
Working with the Tablet PC Actions with one finger (Windows 8.1 Desktop) Action Selecting objects (click with the left mouse button) Starting programs (double-click with the left mouse button) Moving objects/windows (while holding the left mouse button pressed, drag & drop) Opening a context menu (click with the right mouse button) Moving the cursor 28 Description ► Tap once briefly with the finger on the object. ► Use one finger to tap twice in quick succession on the program symbol.
Working with the Tablet PC Actions with two fingers (Windows 8.1 Desktop) Action Scrolling Description ► Place two fingers on the touchscreen. ► Move the fingers up to scroll up. or ► Move the fingers down to scroll down. Rotating ► Position your thumb on the touchscreen and rotate the image clockwise or anticlockwise using your index finger.
Working with the Tablet PC Action Increase or decrease zoom Description ► Put two fingers on the touchscreen and move them apart to increase the size of the zoom. or Lock context-sensitive menus 30 ► Put two fingers on the touchscreen and move them together to decrease the size of the zoom/view. ► Use two fingers to tap twice in quick succession on the touchscreen.
Working with the Tablet PC Using the stylus Stylus 1 = stylus tip 3 2 = stylus button (= right mouse button) 3 = eyelet for stylus tether 2 1 You can use the stylus on your Tablet PC as an electronic writing tool, to select menu items, and to navigate through the programs. Programs that support handwriting recognition also allow you to write directly on the screen with the stylus. You can also use the stylus as a drawing tool.
Working with the Tablet PC Delete functions are not supported by the stylus. Action Mouse Selecting menu Click with the left mouse button. items Starting programs Double-click with the left mouse button. Moving an object Drag with the left mouse button or window pressed. Opening a context Click with the right mouse button. menu Moving the cursor Move the mouse Stylus Tap on the menu entry with the tip of the stylus. Tap on the program symbol twice in rapid succession using the stylus tip.
Working with the Tablet PC Replacing the stylus tip With use, the stylus tip may become worn or may pick up foreign particles that can scratch the screen. A damaged or worn tip may not move freely, causing unpredictable results when using the stylus. If your stylus exhibits these problems, replace the stylus tip. To do this, use the supplied tool (1). ► To remove the tip, position it in the gap between the two ends of the tool supplied.
Working with the Tablet PC Tablet buttons Your Tablet PC is fitted with three tablet buttons.
Working with the Tablet PC Webcam Webcam Your device has two webcams: one on the front of the device and one on the rear. The webcam has its own status indicator. The indicator lights up when the webcam is active. Depending on the software used, you can use your webcam to take pictures, record video clips or take part in web chats. • • • • The picture quality depends on the lighting conditions and the software being used. You can only operate the webcam with a particular application (e.g.
Working with the Tablet PC Using the energy saving functions Battery Energy The Tablet PC uses less power when the power management features are enabled. You will then be able to work longer when using the battery before having to recharge it. The energy efficiency is increased and environmental pollution is reduced. By choosing the best power options, you can make significant savings and at the same time help protect the environment.
Working with the Tablet PC Memory cards Slot Your Tablet PC is equipped with an integrated storage card reader. Use storage cards to enlarge the storage of your Tablet PC. Follow the manufacturer’s instructions when handling the memory cards. Memory card Supported formats It supports the following formats: • • • Micro Secure Digital (SDTM Card) Micro SDHC Micro SDXC Inserting the memory card 2 1 ► Open the slot cover (1). ► Carefully slide the storage card into the slot (2).
Working with the Tablet PC Removing the memory card Memorycard To avoid any loss of data, always follow the correct procedure for removing the card (see the documentation for your operating system). ► Open the slot cover. 1 2 ► Pull the storage card out of the slot (1). ► Close the slot cover (2).
Working with the Tablet PC SIM card A SIM Card (Subscriber Identity Module) is a chip card which is inserted in a cellular phone or Tablet PC and, together with an integrated UMTS/4G module, enables access to a cellular radio network. Follow the instructions supplied by the provider of the SIM card. If you do not feel the the SIM card engage as you insert it, use a pointed object to insert the SIM card. Please note that the SIM card format must be micro-SIM (3FF).
Working with the Tablet PC Removing a SIM card ► Open the slot cover. 1 2 ► Pull the SIM card out of the slot (1). ► Close the slot cover (2). Wireless LAN/Bluetooth/UMTS/4G radio components The installation of radio components not approved by Fujitsu will invalidate the certifications issued for this device. Switching the wireless components on and off The radio components are switched on and off using the appropriate functions of the operating system.
Working with the Tablet PC Setting up WLAN access • Requirement: A WLAN must be available and you must have the corresponding access information. Information on configuring the WLAN access can be found in the documentation for your operating system. Further information on WLAN and Bluetooth For further information about WLAN or Bluetooth, see "Appendix: Miscellaneous Information". For WLAN specifications, see chapter "WLAN specifications", Page 79.
Working with the Tablet PC Ethernet and LAN (only with docking cradle) EthernetLAN The internal network module of your Tablet PC supports Ethernet LAN. You can use it to establish a connection to a local network (LAN = Local Area Network). ► Connect the network cable to the LAN port of the cradle (1). ► Connect the network cable to your network connection (2). 1 2 Your network administrator can help you to configure and use the LAN connections. The network cable is not included in the delivery scope.
Accessories for your Tablet PC (optional) Accessories for your Tablet PC (optional) The following accessories are available for your Tablet PC: • Docking cradle for charging the Tablet PC and with additional ports • Keyboard cover • VESA mount • Shoulder strap • Folio case • Micro USB adapter cables The following sections provide more information on handling the accessories.
Accessories for your Tablet PC (optional) Setting up the cradle Select a suitable location for the cradle before setting it up. In doing so, please follow these instructions: • • • Place the cradle on a flat, stable, non-slippery surface. Never place the cradle or the AC adapter on a heat-sensitive surface. Do not expose the cradle to extreme environmental conditions. Protect the cradle from dust, moisture and heat.
Accessories for your Tablet PC (optional) 2 1 4 3 ► Position the Tablet PC so that it lies against the storage surface of the cradle. ► Push the Tablet PC on to the cradle in the direction of the arrow (1) until you feel it engage on the connector. ► Plug the AC adapter cable into the DC jack (DC IN) on the cradle (2). ► Connect the AC cable to the AC adapter (3). ► Plug the AC cable into the power outlet (4).
Accessories for your Tablet PC (optional) Disconnecting the Tablet PC from the cradle It is possible to separate the Tablet PC from the cradle while it is running. However, to prevent any problems, we recommend that you switch the Tablet PC off first or that you execute the appropriate undocking function provided by the operating system. ► Switch the Tablet PC off. 1 ► While holding down the lower part of the cradle, lift the Tablet PC from the cradle in the direction of the arrow (1).
Accessories for your Tablet PC (optional) Keyboard cover (optional) The keyboard cover is an optimized device for the convenient input of text. It only needs to be docked with the Tablet PC.
Accessories for your Tablet PC (optional) Connecting the Tablet PC to the keyboard cover keyboardcover ► Position the keyboard cover on a flat, even surface. 2 1 3 1 To avoid toppling of the Tablet PC and resulting damage, always pull out the sliding foot when using the keyboard cover. ► Fully pull out the sliding foot cover (1). ► Press the release button (2) until it firmly remains in pressed position (red marking visible).
Accessories for your Tablet PC (optional) Separating the Tablet PC from the keyboard cover 1 2 ► Press and hold the release button on the keyboard cover (1). ► Lift the Tablet PC away from the keyboard cover in the direction of the arrow (2).
Accessories for your Tablet PC (optional) VESA mount (optional) Use the VESA mount to secure the Tablet PC to a mount with the appropriate screw holes. • • When you attach the screws, use the correct tool and the correct tool size. Keep the screws out of the reach of children. 1 1 1 3 1 3 2 3 3 ► Remove the four screws (1). ► Position the VESA mount on the Tablet PC (2). Make sure that the screw holes of the VESA mount and of the Tablet PC lie exactly on top of each other.
Accessories for your Tablet PC (optional) Shoulder strap (optional) • • • When you attach the screws, use the correct tool and the correct tool size. Keep the screws and mounts out of the reach of children. Do not use motorized screw driver so to not damage the screws 1 1 3 2 3 2 ► Remove the screws (1). ► Position the fittings (2). ► Secure the fittings using the screws (3).
Accessories for your Tablet PC (optional) ► Secure the shoulder strap to the fittings.
Accessories for your Tablet PC (optional) Folio case (optional) • • • • • The folio case contains magnets. Keep away from objects that may be easily affected by the influence of magnetism. LCD may be accidently turned on if the cover is not properly closed. Make sure the unit is firmly fitted into the folio case fasteners so it will not fall out. This folio case is only designed to contain and carry this unit. Do not use it for any other purpose.
Accessories for your Tablet PC (optional) Micro USB adapters 5 USB adapters are available for the device: Micro USB to USB adapter Micro USB to HDMI adapter Micro USB to VGA adapter 54 Fujitsu
Accessories for your Tablet PC (optional) Micro USB to Display Port adapter Micro USB to LAN adapter For technical specifications, see chapter "USB adapters", Page 82.
Security functions Security functions Securityfunctions Your Tablet PC has several security features that you can use to secure your system and your personal data from unauthorized access. This chapter explains how to use these functions, and what the benefits are. Please remember that in some cases, for example, forgetting your password, you may be locked out of the system and unable to access your data.
Security functions Configuring the fingerprint sensor Fingerprintsensor The fingerprint sensor can record the image of a fingerprint. With additional fingerprint software, this image can be processed and used instead of a password. 1 1 ► Install the fingerprint software to be able to use the fingerprint sensor (1). You can obtain further information on the fingerprint sensor in the "appendix: Miscellaneous Information".
Security functions Configuring password protection in BIOS Setup Utility Before using the various options for password protection in the BIOS Setup Utility, please proceed as follows to increase data security: Make a note of the passwords and keep them in a safe place. If you forget your supervisor HDD password you will not be able to access your Tablet PC. Deletion of passwords is not covered by your warranty and a charge will therefore be made for assistance.
Security functions Changing the supervisor HDD password or user HDD password You can only change the supervisor HDD password when you have logged into the BIOS Setup Utility with the supervisor HDD password. User HDDpassword SupervisorHDDpassword Password ► Start the BIOS Setup Utility and go to the Security menu. ► When changing the password, proceed exactly as when assigning a password.
Security functions Password protection for the hard disk Passwordprotection The hard disk password prevents unauthorized access to the hard disk drives and is checked internally each time the system is booted. The condition for this is that you have assigned at least the supervisor HDD password. Activating hard disk protection ► Call up the BIOS Setup and select the Security menu.
Security functions SmartCard reader (optional) Securityfunctions SmartCards are not supplied as standard equipment. You can use all SmartCards that comply with the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers. With the appropriate software you can use your SmartCard as an alternative to password protection, but also as a digital signature, for encrypting your e-mails or for home banking. We recommend that you always use two SmartCards.
Security functions Trusted Platform Module - TPM (device dependent) Trusted Platform Module TPM To use the TPM, you must enable the TPM in the BIOS Setup before the software is installed. The requirement for this is that you have assigned at least the supervisor HDD password (see "Security functions", Page 56). Enabling TPM • ► ► ► Requirement: You have assigned a supervisor HDD password (see "Security functions", Page 56). Call BIOS Setup and select the Security menu.
Connecting external devices Connecting external devices Under all circumstances, please observe the safety notes provided in the "Important notes", Page 12 chapter before connecting or disconnecting any devices to or from your Tablet PC. Always read the documentation supplied with the device you wish to connect. Never connect or disconnect cables during a thunderstorm. Never pull at a cable when disconnecting it. Always grasp the plug.
Connecting external devices Connecting an external monitor HDMI port (via optional docking cradle) HDMIport The HDMI port of the docking cradle can be used to connect an external amplifier, LCD TV or a plasma TV with an HDMI connection. ► Connect the data cable to the external device. ► Connect the data cable to the HDMI port. Some LCD televisions have only two speakers/speaker ports and therefore cannot reproduce Dolby Digital or DTS.
Connecting external devices Connecting USB devices USBports With the USB ports you can connect external devices that also have a USB port (e.g. a DVD drive, a printer, a scanner or a modem). USB devices are hot-swappable. This means you can connect and disconnect the cables of USB devices while the operating system is running. USB 1.x has a maximum data transfer rate of 12 Mbps. USB 2.0 has a data transfer rate of up to 480 Mbps. USB 3.0 has a data transfer rate of up to 5 Gbps.
Connecting external devices Headphones port Connectingaudio devices Connectingheadphones Audioconnections You can connect either headphones or external speakers to your Tablet PC via the headphone port. ► Connect the audio cable to the external device. ► Connect the audio cable to the headphone port of the Tablet PC. The internal speakers are disabled. If you buy a cable from a retailer, please note the following information: The headphone port on your Tablet PC is a "3.5 mm jack socket".
Settings in BIOS Setup Utility Settings in BIOS Setup Utility BIOS SetupUtility System Configuringhardware Configuringsystem Setup Configuration,BIOSSetupUtility settings,BIOSSetupUtility To navigate more easily in the BIOS Setup Utility, you can use an external USB keyboard, or keep the volume button pressed during the boot process. The BIOS Setup Utility allows you to set the system functions and the hardware configuration for the Tablet PC.
Settings in BIOS Setup Utility BIOS Setup Utility operation BIOS SetupUtility Press the F1 key to display help about operation of the BIOS Setup Utility. The description of the individual settings is shown in the right-hand window of the BIOS Setup Utility. With the F9 key you can load the default settings of the BIOS Setup Utility. ► Use the cursor keys ← or → to select the menu you wish to access to make changes. The menu is displayed on the screen.
Settings in BIOS Setup Utility Exiting BIOS Setup Utility BIOS SetupUtility You need to select the desired option in the Exit menu and activate it by pressing the Enter key: Exit Saving Changes - save changes and exit BIOS Setup Utility ► To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes. The Tablet PC is rebooted and the new settings come into effect.
Troubleshooting and tips Troubleshooting and tips Fault Tips Troubleshooting If a fault occurs, try to correct it as described. If you are unable to correct the problem, proceed as follows: ► Make a note of the steps and the circumstances that led to the fault. Also make a note of any error messages displayed. ► Switch the notebook off. ► Please contact the Hotline/Service Desk.
Troubleshooting and tips The Tablet PC’s date or time is incorrect Summer Winter Chargingback-up Datenotcorrect Wrongdate/time Timenotcorrect Incorrecttime time time battery Cause Time and date are wrongly set. Date and time are still set incorrectly after switching on the Tablet PC. Troubleshooting ► With the BIOS-Setup-Utility, you can set the date and time in the Main menu. ► Please contact your sales outlet or our hotline/service desk.
Troubleshooting and tips The external monitor remains blank Monitor Cause Monitor is switched off. Power saving has been activated (monitor is blank). Brightness is set to dark. Troubleshooting ► Switch the external monitor on. ► Press a key (external keyboard) or tap on the touchscreen. ► Adjust the brightness of the monitor. Screen output is set to the Tablet PC ► Check whether the graphics driver settings touchscreen.
Troubleshooting and tips Stylus input not working Cause Incorrect driver installed. Troubleshooting ► If your device is one which can only be operated using the stylus, install the driver for the standard model. or ► If your device is one which can be operated using the stylus and by finger, install the driver for the "Dual Digitizer" model. The Tablet PC does not start after switch on TabletPC Cause The battery is discharged. Troubleshooting ► Charge the battery.
Troubleshooting and tips The printer does not print Printer doesnotprint Cause The printer is not switched on. The printer is not connected correctly. The printer driver is faulty or not correctly installed, or it is the wrong printer driver. Troubleshooting ► Make sure that the printer is switched on and ready for operation (refer to the documentation supplied with the printer). ► Check that the data cable between the Tablet PC and the printer is properly connected.
Troubleshooting and tips SmartCard reader is not recognized Cause Chip card inserted incorrectly. Troubleshooting ► Make sure you have inserted your SmartCard into the SmartCard reader with the chip facing upwards. ► Check whether the SmartCard you are using is supported. Your SmartCard must comply with the ISO standard 7816-1, -2, -3 and -4.
Troubleshooting and tips Acoustic warning Acoustic warnings Errors Cause A beep sounds every few seconds. Troubleshooting ► Charge the battery. The battery is almost flat. Error messages on the screen Error messages onthescreen Errors This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programs are described in the documentation for these programs.
Troubleshooting and tips Error message/cause Operating system not found Press to resume, to SETUP This error message appears if an error occurs during the self-test before starting the operating system. Real time clock error nnnnK Shadow RAM failed at offset: xxxx Failing Bits: zzzz System battery is dead - Replace and run SETUP System cache error - Cache disabled System timer error Fujitsu Troubleshooting ► Check in the BIOS Setup whether your hard disk has been set correctly.
Technical data Technical data Tablet PC General Processor Main memory (SO DIMM) Electrical data Safety regulations complied with Protection class Maximum power consumption (when the Tablet PC is switched on, connected to the keyboard cover and the battery is charged): Touchscreen Size Screen resolution Pixel class Brightness control Technology Digitizer and glass panel Cameras Graphics card Chip Maximum resolution of external display: Dimensions Width x Depth x Height Weight depending on configuration Inpu
Technical data Environment class DIN IEC 721 Mechanism class DIN IEC 721 Operating temperature Transport temperature (2K2) 7K1 7M2 5 °C .... 35 °C / 41 °F .... 95 °F –15 °C .... 60 °C / 5 °F .... 140 °F WLAN specifications Type of network Transfer rate Active frequency Typical operating distances Number of channels Security Maximum recommended number of computers to be connected over wireless LAN (during ad hoc connection) Fujitsu Broadcom module DWM-W095A 2.4/5GHz Band Wireless LAN (IEEE802.
Technical data Rechargeable battery You can find information on the batteries used in your device on the Internet at "http://fujitsu.com/fts/support". Rated voltage Rated capacity 3-cell lithium polymer battery 9900 mAh 7.2 V 38 Wh AC adapter (36 W) Technicaldata Rated voltage Max. rated current 12 V 3A An additional AC adapter or AC cable can be ordered at any time.
Technical data Keyboard cover (optional) Electrical data Safety regulations complied with Protection class Ports Docking port Touchpad Ambient conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 Operating temperature Transport temperature CE II 18-pin Yes 7K1 7M2 5 °C .... 35 °C / 41 °F .... 95 °F –15 °C .... 60 °C / 5 °F .... 140 °F VESA mount (optional) Dimensions Width x Depth x Height Weight 230 mm x 138 mm x 14.1 mm / 9.06 in. x 5.43 in. x 0.56 in. 90 g / .198 bs.
Technical data USB adapters Adapter Micro USB to USB adapter Micro USB to HDMI adapter Micro USB to VGA adapter Micro USB to Display Port adapter Micro USB to LAN adapter 82 Length 6 inches 6 inches 6 inches Max.
Manufacturer’s notes Manufacturer’s notes Disposal and recycling Notes You can find information on this subject on your notebook or on our website ("http://solutions.us.fujitsu.com/www/content/products/trade-in_program/"). Recycling your battery Over time, the batteries that run your mobile computer will begin to hold a charge for a shorter amount of time; this is a natural occurrence for all batteries. When this occurs, you may want to replace the battery with a fresh one*.
Manufacturer’s notes Regulatory notices FCC Notices Regulatoryinformation NOTICE: Changes or modifications not expressly approved by Fujitsu could void this user’s authority to operate the equipment. Notice to Users of Radios and Television These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Manufacturer’s notes For Authorized Repair Technicians Only CAUTION: For continued protection against risk of fire, replace only with the same type and rating fuse. WARNING: Danger of explosion if Lithium (CMOS) battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
Manufacturer’s notes Radio-frequency electromagnetic energy is emitted from the wireless devices. The energy levels of these emissions, however, are far much less than the electromagnetic energy emissions from wireless devices such as mobile phones. Radio devices are safe for use by consumers because they operate within the guidelines found in radio frequency safety standards and recommendations.
Manufacturer’s notes ENERGY STAR Compliance Your Fujitsu system is an ENERGY STAR qualified mobile PC. By choosing a computer with the latest energy-saving technology, you’re helping to preserve our environment for future generations. ENERGY STAR is a joint program of the U.S. Environmental Protection Agency, U.S. Department of Energy, Natural Resources Canada, and other governments around the world helping us save money while protecting the environment through energy efficient products and practices.
Appendix Appendix Image Backup and Recovery Procedures Thank you for purchasing a Fujitsu computer. Fujitsu is committed to bringing you the best computing experience with your new system. It is very important that you create DVD copies of your Recovery Image and Bootable Disk before beginning to use your system. To do so, follow the instructions in the “Creating a Backup of Bootable Disk and Recovery Image” section of this document.
Appendix Creating a Backup of Essential Access Software When you purchased your new system, a “Fujitsu Software Extractor” shortcut was loaded to “C:\Fujitsu\Drivers\AutoInstaller\”. This shortcut allows you to save the software driver packages along with the extracted Auto Installer software package to a selected location. It is recommended that you save these packages to writable media or an external drive.
Appendix Determining whether Recovery and Utility is pre-loaded 1. Turn on or reboot your system. When the Fujitsu logo appears, press the F12 key. 2. Use the Tab key to get to the Application Menu. 3. Check whether the Recovery and Utility option is present. If it is not present, it means that the utility must be used from the Bootable Disk. Proceed to “Running Recovery and Utility from the Bootable Disk” if Recovery and Utility is unavailable. Running Recovery and Utility from hard disk 1. 2. 3. 4. 5.
Appendix Recovery and Utility tools Note: Recovery and Utility tools may not be available on your system depending on the region from which the system was shipped. Diagnostics tool: The Diagnostics tool is designed for use by IT professionals. It is not likely you will need to use this tool. If you should need to use this tool, perform the following steps: 1. Press the Diagnostics Tool button to start the Diagnostics tool. 2. Read the note, and then click OK. 3.
Appendix RECOVER YOUR SYSTEM WHEN THE HARD DRIVE IS NOT BOOTABLE Restore the Recovery Image for Full Hard Drive Follow the steps in the “Recovering your Recovery Image using Recovery and Utility (for new hard drive or non-bootable hard drive)” section. You will need the Bootable Disk and the Recovery Disk Set for this task. Utility tool: If applicable for your region, the Utility tool contains two options: Hard Disk Data Delete and Partition Creation.
Appendix Recovering Your Recovery Image Using Recovery and Utility (for new hard drive or non-bootable hard drive) If you have installed a new hard drive or your hard drive is not bootable, perform the following steps. Note: You will need the Bootable disk and Recovery Image disk set for this recovery. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. Power on your system. When the Fujitsu logo appears on the screen, press the Enter key.
Appendix Installing the Software after the Recovery Image is Restored Auto-installation support for essential access software from hidden partition The below listed steps are applicable only in cases in which the recovery image restore and hidden partition contents have not been wiped out. 1. After the recovery image is restored, launch the desktop icon “Fujitsu Software Auto Installer”. 2. Double-click on “Fujitsu Software Auto Installer” desktop icon. 3. Click Yes on User Account Control Dialog box.
Appendix Auto-installation support for essential access software from backup location The below listed steps are applicable in cases in which a backup copy was created as mentioned in the section “Creating a Backup of essential access software”. 1. It is important to have the extracted Auto installer software package folder and Readme file in the same location as other software folders. Otherwise auto-installation of the software will not be supported. 2.
Appendix Downloading Driver Updates To ensure that you always have the most current driver updates related to your system, occasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is available from the Fujitsu Support site. FSDM will allow you to view and download a list of the most current drivers, utilities, and applications to determine whether you have the latest versions. To download the FSDM Utility, go to the Support Site: "http://support.fujitsupc.
Index Index energy saving mode 73 Energy Energy consumption 36 Energy saving 13 Energy saving functions 36 Error messages on the screen 76 Errors Acoustic warnings 76 Screen messages 76 Ethernet LAN 42 A AC adapter connecting 18 Set up 18 Acoustic warnings 76 Audio connections 66 B Battery 35 battery charge 36 Caring for and maintaining 35 charge level 35 Charging 35 Discharges too quickly 74 see Rechargeable battery 35 Service life 35 battery charge meter 35 BIOS Setup Utility , protecting with password
Index Memory card handling 37 inserting 37 removing 38 Mobile operation 13 Monitor connection 64 no image 72 remains blank 72 unstable image 72 Monitor connection see VGA port 64 N Notebook switching off 23 Notes 12 disposal / recycling Energy saving 13 touchscreen 24 Transport 13 Safety notes 12 Rechargeable battery see battery 35 Regulatory information Notebooks with radio device 85 Notebooks without radio device 84 83 O Operating system activating system protection 59 cancel system protection 59 Prot
Index Touchscreen difficult to read 71 notes 24 reflected glare 71 remains dark 71 TPM 62 Transport 13 Damage during transportation Troubleshooting 70 Trusted Platform Module 62 U USB ports 65 User HDD password changing 59 Fujitsu User password entering 58 removing 59 V VGA port 64 17 W Webcam 35 Winter time 71 Wireless LAN Safety notes 12 Wrong date/time 71 99
