Operation Manual

Troubleshooting and tips
Executing a reset
If the device no longer responds to your inputs, select one of t he following options:
Forced shut down
► Press and hold the ON/OFF button for at least ten se conds.
or
► Press the battery reset button.

The device will sh ut down. You can then restart it.
Executing a battery reset
► Shu t down the device.
► R emove the mains adapte r.
► Press the battery reset button.

The device will be reset, as if th e battery was rem oved from the device.
You can restart the device now.
Executing a compl
ete reset: Resetting BIOS
to the standard values
► Shu t down the device.
► If the device does not respond, you may have to force the shutdown, as
described in the previous section.
► Press and hold the ON/OFF button, the decrease volume button and the
shortcut bu tton for at least 2 seconds.

When you r elease the buttons, the device will restart.
Help if problems occur
Should you encounter a problem with your computer that you cannot resolve yourself:
► N ote the ID number of your device. The ID number is found on the type rating
plate on the back or underside of the casing.
► F or further clarification of the problem, contact the Service Desk for your country (see the
Service Desk list or visit the Internet at
"
http://support.ts.fujitsu.com/co ntact/servicedesk/ServiceDes kNumbe r_Int.asp"). Whe n you
do this, please have ready the ID numbe r and serial number of your system.
70 Fujitsu