Operating manual FUJITSU Tablet STYLISTIC Q555 System
Congratulations on your purchase of an innovative product from Fujitsu. The latest information about our products, tips, updates etc. can be found on the Internet at: "http://www.fujitsu.com/fts/" You can find driver updates at: "http://support.ts.fujitsu.com/download" Should you have any technical questions, please contact: • our Hotline/Service Desk (see the Service Desk list or visit: "http://support.ts.fujitsu.
Published by / Contact address in the EU Fujitsu Technology Solutions GmbH Mies-van-der-Rohe-Straße 8 80807 Munich, Germany "http://www.fujitsu.com/fts/" Copyright © Fujitsu Technology Solutions GmbH 2015. All rights reserved. Publication Date 02/2015 Order No.
FUJITSU Tablet STYLISTIC Q555 Operating manual Innovative technology 7 Ports and controls 9 Important notes 12 First-time setup of your device 16 Working with the Tablet PC 19 Accessories for your Tablet PC (optional) 40 Security functions 55 Connecting external devices 62 Settings in BIOS Setup Utility 66 Troubleshooting and tips 69 Technical data 77 Manufacturer’s notes 82 Index 89
Remarks Information on the product description meets the design specifications of Fujitsu and is provided for comparison purposes. Several factors may cause the actual results to differ. Technical data is subject to change without prior notification. Fujitsu rejects any responsibility with regard to technical or editorial mistakes or omissions.
Contents Contents Innovative technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Further information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notational conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Removing a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Wireless LAN/Bluetooth/UMTS/LTE radio components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching the wireless components on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting up WLAN access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Load Setup Defaults – Copy Standard Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Discard Changes – Discard changes without exiting the BIOS Setup Utility . . . . . . . . . . . . . . . Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . Save Changes and Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Innovative technology Innovative technology ... and ergonomic design make your device a reliable and convenient companion. The device boots very quickly, is ready for immediate use and offers a particularly long operating time because of its high capacity battery. The user-friendly "BIOS Setup Utility" offers powerful password protection functions which can be used to control your Tablet PC’s hardware and protect your system better against unauthorised use.
Innovative technology Notational conventions Pay particular attention to text marked with this symbol. Failure to observe these warnings could pose a risk to health, damage the device or lead to loss of data. The warranty will be invalidated if the device becomes defective through failure to observe these warnings. Indicates important information for the proper use of the device.
Ports and controls Ports and controls This chapter presents the individual hardware components of your device. It gives you an overview of the device’s indicators and connections. Please familiarise yourself with these components before you start to work with the device.
Ports and controls Left side 1 3 2 5 4 8 7 6 9 10 6 = SIM card slot (device-dependent, protected by cover) 7 = Battery reset button 8 = Eyelet for optional pen tether 9 = Loudspeaker 10 = Security Lock device 1 = DC input connector (DC IN) 2 = Micro HDMI port 3 = Combined headphone and microphone port 4 = SmartCard reader (device-dependent) 5 = Memory card slot (protected by cover) Right side 1 1 2 3 4 5 10 = = = = = 2 3 4 Pen slot (optional) Loudspeaker Eyelet for optional pen tether S
Ports and controls Rear 1 1 54 1 3 2 1 1 = Screw holes for securing accessories (covered with caps) 2 = Fingerprint sensor 3 = Webcam LED Fujitsu 4 = Camera light 5 = Webcam 11
Important notes Important notes Notes Importantnotes This chapter contains essential safety information which must be followed when working with your Tablet PC. The other notes provide useful information on your Tablet PC. Safety notes Notes Safetynotes Please follow the safety notes provided in the "Safety/Regulations" manual as well as the safety notes given below. Please pay special attention to the sections in the manual marked with the symbol on the left.
Important notes Protecting the display screen Do not pour liquids on the device, and do not clean it with a wet cloth. Do not place items on the top of the display, or damage may occur. During normal use of the device, small particles from the environment can become embedded in the pen tip and scratch the screen. The warranty does not cover a scratched screen. Energy saving Energysaving Energy Notes If you will not be using your Tablet PC, switch it off.
Important notes Before you travel ► Back up important data stored on your hard disk. ► Switch off the radio component for data security reasons. With data traffic via a wireless connection, it is also possible for unauthorised third parties to receive data. Travel,TabletPC TabletPC Information on activating data encryption is provided in the documentation for your radio component. ► If you wish to use your Tablet PC during a flight, check with the airline whether this is allowed.
Important notes Cleaning the Tablet PC Do not clean any interior parts yourself; leave this job to a service technician. Only use cleaning products designed for computers. Normal household cleaners and polishes can damage the markings on the keyboard and the Tablet, the paintwork or the Tablet PC itself. Please ensure that no liquid enters the Tablet PC. The touchscreen is very sensitive to scratches! Only clean the display surface with a very soft, slightly damp cloth. ► Switch the Tablet PC off.
First-time setup of your device First-time setup of your device Gettingstarted First-timesetup Please read the chapter "Important notes", Page 12. If your device is equipped with a Windows operating system, the necessary hardware drivers and supplied software are already pre-installed. Before you switch on the device for the first time, connect it to the mains voltage using the mains adapter, see "Mains adapter connecting", Page 17.
First-time setup of your device Selecting a location Selectinga location Mainsadapter Device Select a suitable location for the device before setting it up. Follow the instructions below when doing so: • Never place the device or the mains adapter on a heat-sensitive surface. The surface could be damaged as a result. Never place the device on a soft surface (e.g. carpeting, upholstered furniture, bed). This can result in damage caused by overheating.
First-time setup of your device Switching on the device for the first time Switchingon for thefirsttime On devices with ON/OFF switch for wireless components: Slide the ON/OFF switch for wireless components to the ON position before switching on the device. When you switch on the device for the first time, the supplied software is installed and configured.
Working with the Tablet PC Working with the Tablet PC TabletPC TabletPC,operation This chapter describes the basics for operating your Tablet PC. You can find instructions on how to connect external devices (e.g. mouse, flash memory) to the Tablet PC in the chapter "Connecting external devices", Page 62. Please refer to the notes in "Important notes", Page 12. Battery charging indicator Symbols Statusindicators The battery charging indicator (1) provides information on the status of the power supply.
Working with the Tablet PC Switching on the Tablet PC TabletPC:switching on Suspend/Resumebutton Power-onindicator 1 ► Press the ON/OFF button (1) for about one second to switch the device on. Programming the ON/OFF switch You can program the ON/OFF switch: Operating system Windows 8.1 Menu Windows 8.1 Desktop - Control Panel - Hardware and Sound - Power Options If you have assigned a password, you must enter this when requested to do so, in order to start the operating system.
Working with the Tablet PC Switching the Tablet PC off Back up your data and close all applications before you switch off your device. Otherwise data might be lost. ► Shut down the operating system correctly. or ► To change to connected standby mode, press the ON/OFF button for < 2 seconds. TabletPC or ► To display the popup "Wipe downwards to switch off", press the ON/OFF button for > 2 seconds to < 10 seconds.
Working with the Tablet PC Touch screen Notes Touchscreen High-quality LCD screens (TFT) are installed in Fujitsu Tablet PCs. For technical reasons, these screens are manufactured for a certain resolution. An optimum and sharp image can only be ensured with the resolution intended for the particular screen. A screen resolution which differs from the specification can result in an unclear image. The screen resolution of your Tablet PC’s touchscreen is optimally set at the factory.
Working with the Tablet PC Select display orientation (portrait or landscape orientation) Displayorientation Portraitorientation Landscapeorientation You can choose to use either portrait or landscape orientation for the display. Windows 8.1 You can change these settings under Windows 8.1 Desktop - Control Panel Hardware and Sound - Windows Mobility Center / Rotate screen.
Working with the Tablet PC Actions with one finger (Windows 8.1 Modern) Action Wipe your finger over the screen from the right-hand edge. Description ► Open the Charms with system commands (equivalent to pressing the Windows button + C button). ► Working with the mouse: Position the mouse pointer at the bottom right-hand edge of the screen. Wipe your finger over the screen from the left-hand edge.
Working with the Tablet PC Action Press and hold Description ► Keep your finger pressed on an object on the screen to display a menu with further options. ► Working with the mouse: Move the mouse pointer over the object to display a menu with further options. Tap on an object ► Tap your finger on an object on the screen to open an App or a link or to execute a command. ► Working with the mouse: Left-click on the object.
Working with the Tablet PC Actions with one finger (Windows 8.1 Desktop) Action Selecting objects (click with the left mouse button) Starting programs (double-click with the left mouse button) Moving objects/windows (drag with left mouse button pressed, Drag & Drop) Opening a context menu (click with the right mouse button) Moving the cursor 26 Description ► With your finger, tap once briefly on the object. ► With your finger, tap twice briefly in quick succssion on the program icon.
Working with the Tablet PC Actions with two fingers (Windows 8.1 Desktop) Action Scrolling Description ► Position two fingers on the touchscreen. ► Move your fingers upwards to scroll up. or ► Move your fingers downwards to scroll down. Rotating ► Position your thumb on the touchscreen and rotate the image clockwise or anticlockwise using your index finger.
Working with the Tablet PC Action Enlarge or reduce the view (zoom) Description ► Position two fingers on the touchscreen and move them apart to increase the view. or Blocking context-sensitive menus 28 ► Place two fingers on the touch screen and move them together to reduce the view / zoom. ► With two fingers, tap twice briefly in quick succession on the touchscreen.
Working with the Tablet PC Using the pen (optional) Pen 1 = pen tip 3 2 = pen button (= right mouse button) 3 = eyelet for optional pen tether 2 1 You can use the pen on your Tablet PC as an electronic writing implement to select items, and to navigate through programs on it. Programs that support handwriting recognition also allow you to write characters directly on the screen with the pen. You can also use the pen as a drawing tool.
Working with the Tablet PC The pen does not support erasing functions. Handling Mouse Selecting menu Click with the left-hand mouse button. items Starting programs Double click with the left-hand mouse button. Moving an Drag with the left-hand mouse button object/window held pressed. Opening a context Click with the right-hand mouse menu button. Moving the cursor - Pen Touch the menu entry with the pen tip. Briefly touch the program icon twice with the pen tip.
Working with the Tablet PC Calibrating the pen You must calibrate your Tablet PC with the pen before first usage, so that it recognises the pen as accurately as possible. You should also always repeat the calibration if the co-ordination between the pen and cursor movement deteriorates. Operating system Windows 8.1 Desktop Menu To calibrate, call up the Hardware and Sound / Tablet PC Settings function in the Control Panel. You need to calibrate both portrait and landscape formats.
Working with the Tablet PC Tablet buttons Your Tablet PC is equipped with three tablet buttons.
Working with the Tablet PC Webcam Webcam Your device has two WebCams: one on the front side of the device and one on the rear. The WebCam has its own status indicator. The indicator lights up when the WebCam is switched on. Depending on the software used, you can use your Webcam to take pictures, record video clips or take part in web chats. • • • • The picture quality depends on the lighting conditions and the software being used. You can only operate the webcam with a particular application (e.g.
Working with the Tablet PC Using the power-management features Battery Power The Tablet PC uses less power when the power management features are enabled. You will then be able to work longer when using the battery before having to recharge it. Power efficiency is increased and environmental pollution reduced. By choosing the best power options, you can make significant savings and at the same time help protect the environment.
Working with the Tablet PC Supported formats It supports the following formats: • • • Micro Secure Digital (SDTM Card) Micro SDHC Micro SDXC Inserting the memory card a 2 1 ► Open the slot cover (1). ► Carefully push the memory card into the slot (a) in the direction of the arrow (2) until it clicks into place. The label area should be facing downward. Do not apply any force, otherwise the delicate contact surfaces could be damaged. ► Close the slot cover.
Working with the Tablet PC Removing the memory card Memorycard To avoid any loss of data, always follow the correct procedure for removing the card (see the documentation for your operating system). ► Open the slot cover. a 1 2 3 ► Press the edge of the memory card so that the memory card jumps slightly out of the slot (1). ► Pull the memory card out of the slot (a) in the direction of the arrow (2). ► Close the slot cover (3).
Working with the Tablet PC Inserting the SIM card a 1 2 ► Open the slot cover (1). ► Carefully push the SIM card card into the slot (a) in the direction of the arrow (2) until it clicks into place. The label area should be facing downward. Do not apply any force, otherwise the delicate contact surfaces could be damaged. ► Close the slot cover. Removing a SIM card ► Open the slot cover. a 1 3 2 ► Push the SIM card inwards slightly to eject it from the slot (1).
Working with the Tablet PC Wireless LAN/Bluetooth/UMTS/LTE radio components The installation of radio components not approved by Fujitsu will invalidate the certifications issued for this device. Switching the wireless components on and off The radio components are switched on and off via the corresponding functions of the operating system. ► To switch radio components on and off individually, select Settings – Change PC settings – Network – Airplane mode.
Working with the Tablet PC Ethernet and LAN (only multifunctional cradle) EthernetLAN The internal network module of your Tablet PC supports Ethernet LAN. You can use it to establish a connection to a local network (LAN = Local Area Network). ► Connect the network cable to the LAN port of the cradle (1). ► Connect the network cable to your network connection (2). 1 2 Your network administrator can help you to configure and use the LAN connections.
Accessories for your Tablet PC (optional) Accessories for your Tablet PC (optional) The following accessories are available for your Tablet PC: • Multifunctional cradle for charging the Tablet PC and with additional ports • Slice keyboard • VESA mount • Hand strap • Shoulder strap • Cover The following sections provide more information on handling the accessories.
Accessories for your Tablet PC (optional) Your multifunctional cradle (optional) As well as providing rapid charging, your multifunctional cradle is a device which helps you to quickly connect your Tablet PC to your peripheral devices, such as a monitor, keyboard, mouse, etc. You only need to dock the Tablet PC in order to work with your peripheral devices. Cradle components Cradle Ports 1 5 6 7 2 3 1 2 3 4 5 6 = = = = = = Release button Docking port USB port 2.0 USB port 2.0 USB port 2.
Accessories for your Tablet PC (optional) Setting up the Cradle Select a suitable location for the Cradle before setting it up. Follow the instructions below when doing so: • • • Place the Cradle on a flat, stable, nonslippery surface. Never place the Cradle and the mains adapter on a heat-sensitive surface. Do not expose the Cradle to extreme environmental conditions. Protect the Cradle from dust, humidity and heat.
Accessories for your Tablet PC (optional) 2 1 4 3 Your cradle was shipped with a separate AC adapter (19 V, 3.42 A). Make sure to connect only this AC adapter to the cradle. ► Position the Tablet PC so that it lies on the surface of the tray on the cradle. ► Press the Tablet PC in the direction of the arrow (1) onto the cradle until you feel it engage on the connector and until the release button returns to its original position.
Accessories for your Tablet PC (optional) Disconnecting the Tablet PC from the Cradle It is possible to separate the Tablet PC from the cradle during operation. To prevent problems, we recommend that you switch the Tablet PC off first or that you execute the appropriate undocking function provided by the operating system. ► Switch off the Tablet PC. 2 1 ► Press the release button in the direction of the arrow (1) until it remains in the pressed position (red marking becomes visible).
Accessories for your Tablet PC (optional) Slice keyboard (optional) The slice keyboard is a device which is optimised for the convenient input of text. You only need to dock the Tablet PC.
Accessories for your Tablet PC (optional) Connecting the Tablet PC to the slice keyboard Slicekeyboard 1 2 ► Press the release button (1) until it remains in the pressed position (red marking becomes visible). ► Push the Tablet PC onto the slice keyboard in the direction of the arrow, until you feel it engage on the connector (2) and until the release button returns to its original position.
Accessories for your Tablet PC (optional) Separating the Tablet PC from the slice keyboard 1 2 ► Press the release button (1) until it remains in the pressed position (red marking becomes visible). ► Lift the Tablet PC away from the slice keyboard in the direction of the arrow (2).
Accessories for your Tablet PC (optional) VESA mount (optional) Use the VESA mount to secure the Tablet PC, e.g., to a monitor with the corresponding screw holes. The VESA mount kit includes the following parts: VESA mount, two M2x8 screws and two spacers. • • Use a suitable tool of the correct size when fitting the screws. Keep the screws out of the reach of children. 1 1 1 1 2 2 2 2 4 4 3 4 4 ► Remove the caps from the screwholes on the back side of the Tablet PC (1).
Accessories for your Tablet PC (optional) ► Secure the VESA mount with the screws (4).
Accessories for your Tablet PC (optional) Hand strap (optional) The hand strap kit includes the following parts: Hand strap, two M2x6 screws, two M2x8 screws and two spacers. • • • Use a suitable tool of the correct size when fitting the screws. Keep the screws out of the reach of children. Do not shake the device too much when you hold it by the hand strap, otherwise it could fall down. 1 1 2 2 4 3 4 ► Remove the caps from the screwholes on the back side of the Tablet PC (1).
Accessories for your Tablet PC (optional) Make sure to use screw type M2x8 for mounting the hand strap. ► Secure the hand strap with the screws (4).
Accessories for your Tablet PC (optional) Shoulder strap (optional) The shoulder strap kit includes the following parts: Shoulder strap, two mountings, two M2x6 screws, two M2x8 screws and two spacers. • • • Use a suitable tool of the correct size when fitting the screws. Keep screws and mountings out of the reach of children. To avoid damaging the screws, do not use an electric screwdriver. 1 1 2 2 3 3 ► Remove the caps from the screwholes on the back side of the Tablet PC (1).
Accessories for your Tablet PC (optional) Make sure to use screw type M2x8 for securing the mountings. ► Place the spacers below the mountings, put the mountings into position on the rear cover of the Tablet PC and secure the mountings with the screws (2). ► Secure the shoulder strap on the mountings (3).
Accessories for your Tablet PC (optional) Cover (optional) Do not attach the slice keyboard to your Tablet PC when using the cover. ► Place the Tablet PC on the cover as shown.
Security functions Security functions Securityfunctions Your Tablet PC has several security features that you can use to secure your system from unauthorised access. This chapter explains how to use each function, and what the benefits are. Please remember that in some cases, for example, forgetting your password, you may be locked out and unable to access your data. Therefore, please note the following information: • • Back up your data on external data carriers at regular intervals.
Security functions Using the Security Lock Anti-theftprotection SecurityLock Your device comes with a Security Lock mechanism for the Kensington Lock Cable. With the Kensington Lock Cable, a sturdy steel cable, you can protect your device and your Port Replicator from theft. The Kensington Lock Cable is available as an accessory. ► Fit the Kensington Lock Cable to the corresponding device on your equipment.
Security functions Setting supervisor and user password ► Start the BIOS Setup Utility and go to the Security menu. ► Select the Set Supervisor Password field and press the Enter key. With Enter new Password: you are asked to enter a password. ► Enter the password and press the Enter key. Confirm new Password requires you to confirm the password. ► Enter the password again and press the Enter key. Changes have been saved is a confirmation that the new password has been saved.
Security functions Activating system protection ► ► ► ► Start the BIOS Setup Utility and go to the Security menu. Select the Password on Boot option and press the Enter key. Select the desired option (First Boot or Every Boot) and press the Enter key Select the Save Changes & Exit option under Exit. The Tablet PC reboots. You will be prompted to enter your password (the supervisor password). Operatingsystem Deactivating system protection ► Start the BIOS Setup Utility and go to the Security menu.
Security functions SmartCard reader (device-dependent) Securityfunctions Securityfunctions, SmartCards are not supplied as standard equipment. You can use all SmartCards that comply with the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers. With the appropriate software you can use your SmartCard as an alternative to password protection, but also as a digital signature, for encrypting your e-mails or for home banking. We recommend that you always use two SmartCards.
Security functions Trusted Platform Module (Intel® PTT, Platform Trust Technology) (device dependent) Trusted Platform Module TPM TPM can be enabled and disabled in the BIOS Setup. The requirement for this is that you have assigned at least the supervisor password (see "Security functions", Page 55). Enabling TPM • ► ► ► ► ► Requirement: You have set a supervisor password, see "Security functions", Page 55. Call up the BIOS Setup and select the Security menu.
Security functions Enabling password input by the touchscreen (OnScreen keyboard for Bitlocker password) If Intel® PTT is enabled, you can enable an OnScreen keyboard for the internal touchscreen in the BIOS: ► ► ► ► ► Call up the BIOS Setup and select the Advanced menu. Mark Boot Configurations and press the Enter key. From UEFI Boot On-Screen Keyboard Location select Lower Right or Upper Right. Select the Exit Saving Changes option in the Exit menu. Press the Enter key and select Yes.
Connecting external devices Connecting external devices Under all circumstances, please observe the safety notes provided in the "Important notes", Page 12 chapter before connecting or disconnecting any devices to or from your Tablet PC. Always read the documentation supplied with the device you wish to connect. Never connect or disconnect cables during a thunderstorm. Never pull at a cable when disconnecting it. Always grasp the plug.
Connecting external devices DisplayPort (multifunctional cradle only) DisplayPort The DisplayPort of the multifunctional cradle can be used to connect a monitor, LCD TV or a plasma TV with an corresponding port. ► Connect the data cable to the external device. ► Connect the data cable to the DisplayPort of the cradle. The DisplayPort of the multifuctional cradle in connection with the STYLISTIC Q555 does not support audio output.
Connecting external devices Connecting USB devices USBports On the USB ports, you can connect external devices that also have a USB port (e.g. a DVD drive, a printer, a scanner or a modem). USB devices are hot-pluggable. This means you can connect and disconnect devices while your operating system is running. USB 1.x has a maximum data transfer rate of 12 Mbit/s. USB 2.0 has a data transfer rate of up to 480 Mbit/s. USB 3.0 has a data transfer rate of up to 5 Gbit/s.
Connecting external devices Connecting a headphone or other audio output devices Connectingaudio devices Connectingheadphones Audioports Via the combined headphone and microphone port of your Tablet PC or the headphone port of your multifunctional cradle (optional), you can connect output devices, e. g., headphone, external speaker etc., to your device. ► Connect the audio cable to the external device.
Settings in BIOS Setup Utility Settings in BIOS Setup Utility BIOS SetupUtility System Setup Configuration,BIOSSetupUtility Hardwareconfiguration settings,BIOSSetupUtility configuration You can use an external USB keyboard to navigate more easily in the BIOS Setup Utility. The BIOS Setup Utility allows you to set the system functions and the hardware configuration for the Tablet PC. When it is delivered, the Tablet PC is set to factory default settings.
Settings in BIOS Setup Utility Operating BIOS Setup Utility BIOS SetupUtility Press the F1 key to display help on the operation of the BIOS Setup Utility. The description of the individual settings is shown in the right-hand window of the BIOS Setup Utility. With the F9 key you can load the default settings of the BIOS Setup Utility. ► Use the cursor keys ← or → to select the menu you wish to access to make changes. The menu is displayed on the screen.
Settings in BIOS Setup Utility Exiting BIOS Setup Utility BIOS SetupUtility You need to select the desired option in the Exit menu and activate it by pressing the Enter key: Exit Saving Changes - save changes and exit BIOS Setup Utility ► To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes. The Tablet PC is rebooted and the new settings come into effect.
Troubleshooting and tips Troubleshooting and tips Fault Tips Troubleshooting Follow the safety notes in the "Safety/Regulations" manual when connecting or disconnecting cables. If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows: ► Make a note of the steps and the circumstances that led to the fault. Also make a note of any error messages displayed. ► Switch the Tablet PC off. ► Please contact the Hotline/Service Desk.
Troubleshooting and tips Executing a reset If the device no longer responds to your inputs, select one of the following options: Forced shut down ► Press and hold the ON/OFF button for at least ten seconds. or ► Press the battery reset button. The device will shut down. You can then restart it. Executing a battery reset ► Shut down the device. ► Remove the mains adapter. ► Press the battery reset button. The device will be reset, as if the battery was removed from the device.
Troubleshooting and tips The Tablet PC’s date or time is incorrect Summer Buffer Dateisincorrect Incorrectdate/time Timenotcorrect Time,daylightsavings battery,load time Cause Time and date are incorrect. Date and time are still set incorrectly after switching on the Tablet PC. Troubleshooting ► With the BIOS-Setup-Utility, you can set the date and time in the System menu. ► Please contact your sales outlet or our Hotline/Service Desk.
Troubleshooting and tips The external monitor remains blank Monitor Cause Monitor is switched off. Power saving has been activated (monitor is blank). Brightness is set to dark. Screen output is set on the Tablet PC’s touchscreen. The external monitor’s power cable or data cable is not connected properly. Troubleshooting ► Switch the external monitor on. ► Press a key (external keyboard) or tap on the touchscreen. ► Adjust the brightness of the monitor.
Troubleshooting and tips Pen input not working Cause Incorrect driver installed. Troubleshooting ► If your device is one which can only be operated using the pen, install the driver for the standard model. or ► If your device is one which can be operated using the pen and by finger, install the driver for the "Dual Digitizer" model. The Tablet PC does not start after switch on TheTabletPC Cause The battery is dead. Troubleshooting ► Charge the battery. or The power adapter is not connected correctly.
Troubleshooting and tips The printer does not print Printer doesnotprint Cause The printer is not switched on. The printer is not connected correctly. The printer driver is faulty or not correctly installed, or it is the wrong printer driver. Troubleshooting ► Make sure that the printer is switched on and ready for operation (refer to the documentation supplied with the printer). ► Check that the data cable connecting the Table PC to the printer is properly connected.
Troubleshooting and tips SmartCard reader is not recognised. Cause Chip card inserted incorrectly. Troubleshooting ► Make sure you have inserted your SmartCard into the SmartCard reader with the chip facing upwards/downwards (device-dependent). ► Check whether the SmartCard you are using is supported. Your SmartCard must comply with the ISO standard 7816-1, -2, -3 and -4.
Troubleshooting and tips Acoustic warnings Acoustic error messages Errors Cause A beep sounds every few seconds. Troubleshooting ► Charge the battery. The battery is almost flat. Error messages on the screen Error messages message: onthescreen This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programmes are described in the relevant documentation.
Technical data Technical data Tablet PC General Processor Main memory (SO DIMM) Electrical data Safety regulations complied with Protection class Maximum power consumption (when the Tablet PC is switched on, is connected to the slice keyboard and the battery is charged): Touchscreen Size Resolution Pixel class Brightness control Technology Digitizer and glass panel Cameras Graphics card Chip Maximum resolution on external display: Dimensions Width x depth x height Weight depending on configuration Input de
Technical data Micro HDMI port USB (Universal Serial Bus) Security Lock device Ambient conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 Operating temperature Transport temperature (2K2) 1x 1 x USB 3.0, 1 x USB 2.0 1x 7K1 7M2 5 °C .... 35 °C /41 °F .... 95 °F –15 °C .... 60 °C /5 °F .... 140 °F Rechargeable battery You can find information on the batteries used in your device on the Internet at "http://fujitsu.com/fts/support".
Technical data Multifunctional cradle (optional) Electrical data Safety regulations complied with Protection class Ports Headphone port Microphone port Docking port DisplayPort VGA monitor port Maximum resolution on external display USB (Universal Serial Bus) LAN port Security Lock device Ambient conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 Operating temperature Transport temperature CE II 3.5 mm stereo mini jack 3.
Technical data Slice keyboard (optional) Electrical data Safety regulations complied with Protection class Ports Docking port Touchpad Ambient conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 Operating temperature Transport temperature CE II 40-pin Yes 7K1 7M2 5 °C .... 35 °C /41 °F .... 95 °F –15 °C .... 60 °C /5 °F .... 140 °F VESA mount (optional) Dimensions Width x Depth x Height 222 mm x 91 mm x 12.2 mm / Weight 8.74 in. x 3.58 in. x 0.48 in. 130 g / 0.29 lbs.
Technical data Cover (optional) Dimensions Width x Depth x Height 460 mm x 273 mm x 16 mm / Weight 18.11 in. x 10.75 in. x 0.63 in. approx. 390 g / 0.86 lbs.
Manufacturer’s notes Manufacturer’s notes Disposal and recycling Notes You can find information on this subject on your Tablet PC or on our website ("http://www.fujitsu.com/fts/about/fts/environment-care/"). Declarations of Conformity Declarationofconformity The "Declarations of Conformity" for the device can be found on the Internet at: "http://globalsp.ts.fujitsu.com/sites/certificates/default.aspx".
Manufacturer’s notes CE marking Lowvoltagedirective Electromagneticcompatibility Notes CEmarking The shipped version of this device complies with the requirements of EU directives 2004/108/EC "Electromagnetic compatibility", 2006/95/EC "Low voltage directive", 2011/65/EC "RoHS directive" and 2009/125/EC "ecodesign directive".
Manufacturer’s notes Regulatory information for Tablet PCs without radio device Regulatoryinformation NOTICE: Changes or modifications not expressly approved by Fujitsu Technology Solutions could void this user’s authority to operate the equipment. Notice to Users of Radios and Television These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Manufacturer’s notes This equipment includes automatic dialing capability. When programming and/or making test calls to emergency numbers: • Remain on the line and briefly explain to the dispatcher the reason for the call. • Perform such activities in off-peak hours, such as early morning or late evening. FCC rules prohibit the use of non-hearing aid compatible telephones in the following locations or applications: • • • • • • • • All public or semi-public coin-operated or credit card telephones.
Manufacturer’s notes consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five. CAUTION: For safety, users should ensure that the electrical ground of the power utility, the telephone lines and the metallic water pipes are connected together. Users should NOT attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician.
Manufacturer’s notes For Authorized Repair Technicians Only CAUTION: For continued protection against risk of fire, replace only with the same type and rating fuse. WARNING: Danger of explosion if Lithium (CMOS) battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions.
Manufacturer’s notes Radio-frequency electromagnetic energy is emitted from the wireless devices. The energy levels of these emissions, however, are far much less than the electromagnetic energy emissions from wireless devices such as mobile phones. Radio devices are safe for use by consumers because they operate within the guidelines found in radio frequency safety standards and recommendations.
Index Index A Acoustic error messages 76 Anti-theft protection 56 Audio devices, connecting 65 Audio ports 65 Energy energy saving 13 Energy saving 13 Energy saving mode leaving 73 Error message: on the screen 76 Error messages on the screen Errors Acoustic warnings 76 Ethernet LAN 39 B Battery battery life 33 caring for and maintaining 33 charge level 33–34 charging 33 Battery status meter 33 Battery: discharges too quickly 74 BIOS Setup Utility calling 66 exiting 68 operating 67 protecting with passwor
Index Memory card handling 34 inserting 35 removing 36 Microphone, connecting 65 Mobile operation 13 Monitor connecting 63 drifting display 72 remains blank 72 Monitor port see VGA connection socket N Notes 12 CE marking 83 cleaning 15 disposal / recycling energy saving 13 Safety 12 touchscreen 22 transport 13 Rechargeable battery 33 see Battery 33 Regulatory information Tablet PCs with radio device 87 Tablet PCs without radio device 84 63 82 O Operating system activating system protection 58 cancel sy
Index The radio connection to a network does not work 74 The Tablet PC cannot be started 73 doesn’t work.
