Instruction Manual

56 - Troubleshooting
Problem Possible Cause Possible Solutions
Audio Problems
There is no sound coming
from the built-in speaker.
The volume is turned too low. Adjust the volume control on your Tablet PC and operating
system. Click the Volume icon in the system tray on the bot-
tom right of the screen. (It looks like a speaker). If the Mute
box has a red circle on it, click on it to deselect it.
Headphones are plugged into
your Tablet PC.
Plugging in headphones disables the built-in speaker.
Remove the headphones.
Hard Drive Problems
You cannot access your
hard drive.
The wrong drive designator
was used by an application
when a bootable disc was
used to start the Tablet PC.
Verify drive designator used by application is in use by the
operating system. When the operating system is booted from
a CD, drive designations are automatically adjusted.
Security is set so your operat-
ing system cannot be started
without a password.
Verify your password and security settings.
Keyboard or Mouse Problems
You have installed an
optional external key-
board or mouse, and it
does not seem to work.
Your external device is not
properly installed.
Re-install your device. See “Device Ports” on page 82.
Your operating system is not
set up with correct software
driver for that device.
Check your device and operating system documentation and
activate the proper driver.
You have connected an
external keyboard or a
mouse and it seems to be
locking up the system.
Your operating system is not
setup with correct driver.
Check your device and operating system documentation and
activate the proper driver.
Your system has crashed. Try to restart your Tablet PC.