Operation Manual

Troubleshooting and tips
Troubleshooting and tips
TroubleshootingTipsFaultTroubleshooting
Follow the safety notes in the "Safety/Regulations" manual when
connecting or disconnecting cables.
If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:
► Make a note of the steps and the circumstances that led to t he fault. Also
make a note of any error messages displayed.
► Switch the Tablet PC off.
► Please contact the Hotline/Se rvice Desk.
You can find the telephone numbers in the service desk list. Please have
the fo llowing information ready when you call:
• The model name and serial numbe r of the Tablet PC. The serial number
is located on a sticker on the un derside of the Tablet PC.
• Alternatively, you can look up the serial number in the operating system: Select
Settings > About the tablet > Status. The serial number is stored in the Serial number field.
• Notes of any messa ges that appear on the screen and information on acoustic signals.
• Your system configuration and all peripheral d evices connected to your system.
• Your s ales contract.
Help if problems occur
Should you encounter a problem with your computer that you cannot resolve yourself:
► Note the serial number of your device. You will find the serial number on
the sticker on the rear of the Tablet PC.
► For further
clarification of the problem, contact the Service Desk for yo ur country (see the
Service De
sk list or visit the Internet at
"
http://s
upport.ts.fujitsu.com/contact/servicedesk/ServiceDeskNumber_Int.asp"). Keep
the serial
number of your system ready for this purpose.
64 Fujitsu