Fujitsu NI / 5E Custom Terminal Intro & Table of Contents NI / 5E Custom Terminal Overview Using the Terminal 1 2 3 Terminal Set-Up AND 4 SRS-9924-ABM NI / 5E Custom Terminal Installation 5 6 Terminal Accessories NI / 5E Custom A Appendix Terminal Testing USER GUIDE SRS-9924/9912-SP NI / 5E Custom B Appendix Error Messages Appendix Ordering National ISDN Lines C Appendix D 5E Custom Terminal ICI Displays
Part Number P-UG-99VO-A Revision 1.4 © Copyright 2000 Fujitsu Network Communications, Inc. All rights reserved. Printed in the United States of America. This publication may be replaced by a revised edition. To find out if a revision exists, or to order copies of publications, write to Fujitsu Network Communications, Inc., 2800 Sumner Blvd., Suite 124, Raleigh, NC 27616, or call 1-800-228-ISDN. Please direct all communications to End User Products.
Fujitsu NI / 5E Custom Terminal Intro & Table of Contents Warning This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Mfgrs Port Identifier ISDN Line Facilities Interface Code 02IS5 Service Order Code 6.ON Network Jack RJ-49 If this telephone equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But, if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
Fujitsu NI / 5E Custom Terminal Intro & Table of Contents Repairs Repairs to this equipment can only be made by the manufacturer or its authorized agents. If this equipment is causing harm to the telephone network, the telephone company may request that it be unplugged from the modular outlet until the problem has been corrected. To obtain repair service or warranty information, contact: Technical Assistance Center Fujitsu Network Communications, Inc. 2800 Sumner Blvd.
• In procedures, the required actions are noted, with the buttons you press in capital letters, such as HOLD or REDIAL. • Other important words, such as messages that appear on the display, also appear in CAPITAL LETTERS. • Some procedures use the following symbol to indicate which buttons to press. ENTER • Call Appearance and Directory Number are abbreviated as CA and DN. Menus or screen displays appear as text in boxes.
Fujitsu NI / 5E Custom Terminal Intro & Table of Contents Softkeys The softkeys are the four keys located just below the display. 12:05PM UNA FRI L-DIR JAN 15 CLEAR OPTIONS Menu 1 2 3 4 Standard Softkey Layout ENTER NEXT CLEAR EXIT Menu 1 2 3 4 Other Softkey Functions (For entering information as indicated in this User’s Guide.) You can display the labels at any time without affecting the tasks you are performing. The labels do not, however, have to be displayed for these keys to work.
Onhook dialing. You can dial a number before you get a dial tone. The number you dial appears on the display and remains there for three minutes. When you lift the handset or press the SPEAKER button for handsfree mode, the phone initiates the call automatically. System Administrator ISDN is very flexible in allowing businesses to customize how it works to meet their specific needs. This User’s Guide refers you to your System Administrator if a customized option may have been chosen during installation.
Fujitsu NI / 5E Custom Terminal Intro & Table of Contents • They allow the incoming directory number and calling name to be displayed if it is available from your service provider. Multipoint Configurations In multipoint configurations, ISDN lines are shared by two or more terminals. Usually, two terminals will share a BRI, allowing one B-channel for each terminal. Multipoint operation goes on behind the scenes. The only time you would be aware of it is if you get “blocked” from using a line.
Section Page Chapter 1 GETTING ACQUAINTED WITH YOUR DIGITAL SET ............................. 1-1 Unique Components .................................................................... 1-6 Switches and Connectors ............................................................. 1-6 LED Indicators .............................................................................. 1-6 MIC-OFF Button ........................................................................... 1-7 Function Keys ........................
Fujitsu NI / 5E Custom Terminal Intro & Table of Contents ENABLING/DISABLING THE SPEAKER FUNCTION ............................ 3-13 HANDSFREE, HANDSET, AND HEADSET MODES ............................. 3-13 CHANGING RINGER MODE ............................................................ 3-14 ASSIGNING A LEASED NETWORK ACCESS CODE DELIMITER (5E CUSTOM) .. 3-17 CALL ANNOUNCE INTERCOM ........................................................ 3-18 Call Announce Intercom on Selected Buttons ......................
1 This introductory chapter describes the set’s parts, connectors, switches, and screen displays. It also explains how the functions and features operate. The SRS-9924-ABM is described in Chapter 4.
1 NI / 5E Custom Terminal Overview Multifunction Buttons Softkeys SRS-9924-ABM MSG MENU 13 14 15 16 17 8 9 10 11 12 1 2 3 4 5 6 SRS-9924 DROP CONF GHI TRAN 47 42 43 44 39 40 41 36 37 38 33 34 35 30 31 32 27 28 29 24 25 26 DEF 2 3 JKL MNO 4 5 6 PQ RS TUV W XY Z 9 21 22 23 0 # 18 19 20 REDIAL 7 HOLD ABC 46 MIC-OFF 7 1 45 8 SPKR * Function Keys Volume/Contrast Buttons Optional ABM Figure 1-2: SRS-9924 5E Custom - Front Panel 1-2
Display 63 MENU MSG Softkeys MIC-OFF Multifunction Buttons 1 F AB C 2 3 GHI JKL MNO PQ RS TUV W XY Z 0 # 6 7 8 Numeric Keypad 9 SPKR * Microphone Volume/Contrast Buttons Function Keys Figure 1-3: SRS-9912-SP National ISDN Front View 1-3 NI / 5E Custom Terminal Overview 1
1 NI / 5E Custom Terminal Overview Display 63 MENU MSG Softkeys MIC-OFF Multifunction Buttons 1 DROP CONF TRAN REDIAL 2 3 GHI JKL MNO 4 5 6 PQ RS TUV W XY Z 0 # 7 HOLD F AB C 8 Numeric Keypad 9 SPKR * Microphone Volume/Contrast Buttons Function Keys Figure 1-4: SRS-9912-SP 5E Custom National ISDN Front View 1-4
LINE TR 48V DC PS OFF ON OFF ON C Terminating resistor ISDN Line Connector DC power connector Handset/Headset connector located beneath terminal Power Source selection Figure 1-5: Digital Set Rear View Rear stand Handset /Headset plug Figure 1-6: Digital Set Bottom View 1-5 NI / 5E Custom Terminal Overview 1
1 Unique Components Softkeys/MENU. Four buttons below the display with changeable functions. The MENU key displays the current functions on line 2 of the display. NI / 5E Custom Terminal Overview Multifunction buttons. These buttons are assigned to CAs, DNs, one-touch numbers, or network features. Dual assignments are not supported. (For example: One-Touch and Call Appearance) Function keys. Single-touch keys for features, consisting of DROP, CONF, TRAN, REDIAL, HOLD, and SPKR. Volume/Contrast buttons.
1 For Multifunction Keys: MIC-OFF Button The upper right button on the array is used as a MIC-OFF function key. When pressed, the MIC-OFF key turns red and mutes the microphone, allowing you to hold a private conversation. MIC-OFF is de-activated by default when your digital set is delivered. Set-up for the MIC-OFF buttons described in Chapter 3. Function Keys The digital set has six function buttons. Three of these are permanently assigned to local functions: SPEAKER, HOLD, and REDIAL.
1 MULTIFUNCTION BUTTONS Multifunction buttons have three uses: One-touch: Dial a stored number. Network Feature: Activate or deactivate a special network feature, such as call forwarding. NI / 5E Custom Terminal Overview Call Appearance (CA) or Directory Number (DN): Handles incoming or outgoing calls. Use and set-up of the multi-function buttons is covered in Chapters 2 and 3 respectively. Special features such as call forwarding are provided by the ISDN network.
In the illustration, this set also has a button assigned to the number 747-3482. This could, for example, be a shared line using someone else’s primary DN. 1 3482 3456 3456 3456 7890 7890 If your DN is 747-3456, and the first three multifunction buttons on your digital set have been assigned that number, you can have up to three calls at the same time using that single DN, though you can talk on only one at a time.
1 For an incoming call, the calling party’s number appears if the network supplies the digital set with the Calling Line ID (CLID). NI / 5E Custom Terminal Overview When your party answers, the call duration timing is shown as minutes and seconds. This timer will record for an hour, up to 59:59, and then it restarts at 00:00. If the call cannot go through, line 2 shows a message such as “BUSY” or “NOT ANSWERED”.
LINE PARAMETERS When your line was installed, choices were made on three important switch parameters that affect your call handling and the LEDs associated with your lines. Ringing Preference Ringing preference affects what happens when you have at least one idle Call Appearance and an incoming call flashing on another CA. When you pick up the handset or press SPKR, the phone can automatically connect you with an idle CA, giving dial tone, or with the incoming call.
(If your ringing preference was set to IDLE and there are no lines available, the terminal does not connect to a line until you press a Call Appearance button.) 2 Autohold affects what happens when you are on an active call on one CA and then press another CA. The active call you were on can be dropped or held automatically. If it is dropped, the LED goes dark. If it is held, the LED flashes red.
Placing Handset Calls 1. Pick up the handset. This should automatically give you a dial tone. If not, press the idle Call Appearance (CA) you wish to use. 2. Dial the desired number. If you are already talking on another call 1. End the call by pressing the button in the handset cradle to get a dial tone. (You can also hang up the handset and pick it up again.) Or Retain the call by pressing an idle CA button to get a dial tone. (The call is automatically put on hold.) 2.
Receiving Handsfree Calls 1. Press SPKR and, if necessary, the green-flashing CA button. 2. Converse with the calling party. 2 3. Hang up by pressing SPKR. Placing Headset Calls Using the Terminal Check that headset mode is activated on your telephone. The handset, speaker, and microphone will be disabled. All dialing tones and telephone conversation will be audible only through the headset. Your voice and any other transmitted sounds will go through the headset microphone only.
If you are using the handset and want to use handsfree mode 1. Press SPKR and then replace the handset in its cradle. You now hear the other parties on the call through the speaker. 2. If the MIC-OFF LED is red, the microphone has been turned off. Press MIC-OFF to turn it back on (the LED goes dark). The microphone now picks up your voice. 3. Turn off the microphone by pressing MIC-OFF again, to hold a private conversation with others in the room. Pressing MIC-OFF again turns the microphone back on.
Method 2 Enter all numbers before you pick up the handset or press the SPKR button. 2 2. Dial the leased network access code. The access code appears on the screen after the colon. 3. Press the delimiter key again. Another colon appears on the screen after the access code. Using the Terminal 4. Dial the number of the person you want to call. The number appears on the screen after the second colon. 5E CUSTOM ONLY 1. Press the access code delimiter button.
These assignments are not used for 5E Custom ISDN. REDIAL Dials the last number dialed on this phone If there are no idle CA’s available, pressing REDIAL brings the number to the screen but does not dial. When an idle CA later becomes available, pressing the CA button dials the number. HOLD Retains connection with an existing call until you can return to it 1. To use hold, press HOLD while you have an active call in progress. The CA LED changes from steady red to flashing red. 2.
• If the person answers, you can talk privately before joining the conference. • If the line is busy or the person does not answer, press DROP. Then press the flashing CA button to return to the initial call. • To retain the second party without having a conference, press HOLD and then press the flashing CA. This allows you to speak to the initial caller while keeping the second call on hold. To make this a conference call, press the CONF button and go to step 3. 2 Using the Terminal 3. Press CONF.
You can use the DROP button repeatedly until you have dropped everyone but the participant of the original two-party call. To end the call, hang up normally. TRANSFER <5E Custom, 5E NI, and DMS NI2> Transfer is a network-based feature that you must subscribe to from your telephone company. Transfers a call to another phone 1. Press TRAN while on an active call.
2 TRANSFER To transfer a call, follow these steps: Transfers a call to another phone The CONF button indicator lights up. The call is put on hold and its CA indicator flashes red. 1. While still on the call, press CONF. 2. An idle CA/DN is selected. Dial the number of the person you want to transfer the call to. • If the person answers, you can talk privately before completing the transfer.
• If the line is busy or the person does not answer, press the button in the handset cradle (press SPKR if you are using handsfree mode). Then press the flashing CA button to return to the original call. 3. Press CONF then hang up to complete the transfer. 2 ONE-TOUCH CALLING Pressing a one-touch button causes the phone to dial the stored number just as if you were pressing the keys on the numeric keypad. (Chapter 3 explains how to set up one-touch buttons.) Just press it.
This procedure is by no means the only way that you can use Call Announce Intercom. To announce a call by intercom, follow these steps: 2 1. Press the DN designated for Call Announce Intercom. The intercom DN indicator lights normally. 2. Dial the extension of the call recipient. Using the Terminal The recipient’s terminal sounds an alert tone, immediately answers the call, and activates the intercom feature. 3. Talk to the recipient.
If enabled, this feature records information about incoming calls that were not answered at this phone. Using the UNA Feature The UNA feature records information from the eight most recent unanswered calls, showing the date, the time, and the telephone number and name (if provided) of the calling party. The ninth and later unanswered calls replace the first, second, and so forth, in order, so that your UNA list always has the eight most recent calls.
If the UNA dot on the display is flashing, you should delete at least one entry to prevent the loss of the oldest entry. 2 Using the Terminal Deleting a Record from the UNA-LIST To delete a record, press UNA until the record is displayed, and then press # and CLEAR (softkey 3). To see or delete the next UNA record, you must press UNA again. PERSONAL DIRECTORY Your terminal has a Personal Directory feature that allows you to store up to 32 names and associated telephone numbers in the set.
CHAPTER 3 TERMINAL SET-UP The terminal has a menu from which you select options to change local features. Note: Setting up the SPID (option 8) is described in Chapter 5. The procedures to set local features require the use of the softkeys located below the display. To see the names of the softkeys, press MENU. The names appear on the second line of the display above the keys. Press MENU again to redisplay the information displaced by the softkey labels.
Selecting a Menu Option You can display and choose among the menu options at any time, as follows: OPTIONS 1:ONE-TOUCH 2:CALENDAR 3:INITIAL NEXT (SELECT 1-12) 4:UNA 5:SPEAKER 6:HAND/HEAD(SELECT 1-12) NI ONLY NEXT 3 7:RINGER 8:SPID 9:KEY-ATTR (SELECT 1-12) 5E CUSTOM ONLY NEXT 7:RINGER 8:SPID 9:U-CODE(SELECT 1-11) NI ONLY Using the NI / 5E Custom Terminal Set-Up 5E CUSTOM ONLY NEXT 10:I-COM NEXT 10:I-COM 11:PREF 12:MIC-OFF (SELECT 1-12) 11:MIC-OFF (SELECT 1-11) Press NEXT repeated
Notes: If you enter menu mode during a call, special features such as Call Pickup and Call Forwarding are temporarily disabled. However, regular calling controls such as HOLD, SPKR, MIC-OFF, and call disconnection remain available. Options for SPID and KEY-ATTR set-up are installation functions usually performed by your System Administrator or phone maintenance personnel. These options are explained in Chapter 5.
The indicators for previously assigned one-touch buttons will be green. 3 NI ONLY The indicators for buttons assigned to Directory Numbers (DNs), Call Appearances (CAs), and features will be red. You cannot program the buttons with red indicators for one-touch dialing. 5E CUSTOM ONLY In One-Touch mode, Call Appearances CAs, Directory Numbers DNs and Feature buttons are unlit. 2. Press the unassigned button you want as your one-touch button.
Notes: If you enter a number with more than 16 digits, the 17th and subsequent digits appear in the 16th number position, and previously entered digits are shifted one column to the left. (The digit in the first number position disappears from the display, but is still recorded.) If you try to exceed the 30-digit limit, the set refuses the input and the display remains unchanged. 3 4. ENTER DN=912229876543 (12) The associated LED turns green, and the word COMPLETED appears, remaining for 6 seconds. 5.
Including Codes in a One-touch Number 3 Using the NI / 5E Custom Terminal Set-Up You can code both telephone numbers and one or more special code numbers on a single one-touch button, with appropriate pauses between numbers to allow for system response. You can code up to 30 digits, with each pause character counting as one digit. The following example illustrates the sequence for accessing voice mail.
2. Press the one-touch button whose number you wish to change or cancel. The ENTER DIRECTORY NUMBER screen appears showing the currently assigned number: ENTER DIRECTORY NUMBER DN=8247629,99,,2502(12) ENTER DIRECTORY NUMBER DN=94783664,1994,,7 (14) ENTER DIRECTORY NUMBER (14) DN= 437709 3. Complete the procedure in one of these ways: • To change the number, enter a new number. Then press ENTER. The new number appears on the display as you enter it, and replaces the old number.
SETTING THE CALENDAR /CLOCK The normal display includes the date, time, and day of the week. To set the calendar/clock, follow these steps: 1. OPTIONS 2 ENTER ENTER CALENDAR/CLOCK 8:06PM SUN APR 30 3 2. ENTER INPUT HOUR -> 8:06PM ’99 APR 30 3. Enter the present hour and then press ENTER. Using the NI / 5E Custom Terminal Set-Up The screen changes to reflect your entry and to prompt for the minute. In this example, assume you entered 12.
6. To accept the year displayed, ’99, press ENTER. Or To change the year, press two numbers for the year you want and then press ENTER. The screen changes to reflect your entry and to prompt for the month. In this example, assume you accepted the displayed year. INPUT MONTH -> 12:55PM ’99 APR 30 3 The screen changes to reflect your entry and to prompt for the date. In this example, assume you entered 5 for May. INPUT DAY -> 12:55PM ’99 MAY 30 8. Enter the present date (1 to 31) and then press ENTER.
1. OPTIONS 3 ENTER PRIVATE DATA CLEAR (1:YES 2:NO)-> 2. Press 1, then ENTER to clear all data, Or Press 2, then ENTER to retain all data. 3 If you choose 1, this screen appears: PRIVATE DATA CLEAR COMPLETED To return to normal operation, press OPTIONS. Using the NI / 5E Custom Terminal Set-Up UNANSWERED CALL LOGGING (UNA) If enabled, this feature records information about incoming calls that were not answered at this phone.
2. To enable UNA, press ENTER. This screen appears: 1: ALL 2: SELECT 3: NO SUPPORT SELECT ITEM (1-3) Note: If the following screen appears, press ENTER to go to the selection screen. UNA SERVICE MODE 3 SUPPORTED (SELECT) To support UNA on all CAs, follow these steps: 1. 1 ENTER SUPPORTED (ALL) COMPLETED After about 6 seconds, or if you press asterisk (*), the display returns to the second menu mode screen: 4: UNA 5: SPEAKER 6: HAND/HEAD SELECT ITEM (1-3) 2.
2. Press ENTER when done, and this screen appears: SUPPORTED (SELECT) COMPLETED After about 6 seconds, or if you press asterisk (*), the display returns to the second menu mode screen: 4: UNA 3 5: SPEAKER 6: HAND/HEAD SELECT ITEM (1-3) 3. You can now select a different menu function, or press OPTIONS to return to the normal display. Using the NI / 5E Custom Terminal Set-Up Disabling the UNA Feature To disable unanswered call logging, follow these steps: 4 ENTER 1.
4. You can then select a different menu function, or press OPTIONS to return to the normal display. ENABLING AND DISABLING THE SPEAKER FUNCTION This feature enables and disables the speakerphone function. 1. OPTIONS 5 ENTER SPEAKER SERVICE MODE 3 SUPPORTED 2. ENTER 1: SUPPORT2: NO SUPPORT 3. Press 1 or 2 to select your choice. 4. Press ENTER.
Handsfree Non Supported Using the Handset or a Headset Disallows speaker use. The SPKR button is disabled. Call pickup and hanging up on calls is by handset only. 1. OPTIONS 6 ENTER HAND-SET/HEAD-SET MODE HAND-SET 3 2. Press ENTER, and this screen appears: 1: HAND-SET 2: HEAD-SET (SELECT 1-2) 3. Press 1 or 2 to select your choice. Using the NI / 5E Custom Terminal Set-Up 4. Press ENTER. This screen appears: HEAD-SET or HAND-SET COMPLETED You can now operate the terminal using only your headset.
2. ENTER 1: VOLUME 2: TONE 3: RINGING (SELECT 1-4) NEXT 4: ONE RING (SELECT 1-4) 3. 1 3 ENTER RINGER VOLUME MODE 4. ENTER 1: SOFT 2: MEDIUM 3: HIGH (SELECT 1-4) NEXT 4: EXTRA HIGH (SELECT 1-4) 5. Press the desired volume number. The phone rings once at the selected volume. 6. When you hear a volume you like, press ENTER. MEDIUM COMPLETED To change another setting, you can press asterisk (*) to return to the menu mode options.
2. ENTER 1: LOW 3: HIGH 2: MEDIUM (SELECT 1-3) 3. Press the desired tone number. The phone rings once at the selected tone. 4. When you hear a tone you like, press ENTER. The following screen is shown: 3 LOW COMPLETED Selecting Ringer Pattern Using the NI / 5E Custom Terminal Set-Up Select either normal ring or silent ring. Silent ring flashes the LED of the receiving DN or CA button without ringing the bell. To set the ringer mode, enter Ringer Service Mode then choose option 3: 1.
To select the ringer mode, enter Ringer Service Mode then choose option 4. 1. 4 ENTER RINGER PA TTERN MODE MUTE RING 2. ENTER 1: MUTE RING 3 2: ONE RING (SELECT 1-2) MUTE RING COMPLETED 5E CUSTOM ONLY Assigning a Leased Network Access Code Delimiter Before you can dial a leased network number, or program a one-touch button to dial such a number, you must assign one of your multifunction button as a leased network access code delimiter key.
If you have previously assigned a button as the delimiter key, its indicator turns green when you complete step 2. You have two choices at this point: If you press a different button and press ENTER, the indicator of the previously assigned button goes off and the indicator of the new button turns green. The number of the new button appears on the display. • If you press the previously assigned delimiter button and press ENTER, you cancel the button as the delimiter key. Its indicator goes out.
Call Announce Intercom allows you to specify which call buttons are activated by Call Announce Intercom Call Screeners, and allows you to select up to three Call Screeners. Note: Call Announce Intercom is distinct from Network (Switch provided) intercom. The Call Announce feature utilizes a Ringer Always On mode. Ringer Always On sends a tone to users each time a Call Screener activates Call Announce Intercom (regardless of the ringer mode).
2. ENTER 1: ALL 2: SELECT 3: NO SUPPORT (SELECT 1-3) Select from the following: 1: ALL: all call appearances will be lit green and will be activated to auto-answer. 2: SELECT: only CAs with lit LEDs will autoanswer on Call Announce. 3: NO SUPPORT: turns off all LEDs green lights, none of the call appearances on the recipient set will auto answer. 3 Using the NI / 5E Custom Terminal Set-Up 3. Press 1, 2, or 3 then ENTER.
At the conclusion of selecting buttons for Call Announce Intercom, this screen appears: SUPPORTED (SELECT/ALL) COMPLETED 1. Press ENTER. If one or two way intercom is enabled, the screen displays the enabled mode plus the authorized DN, as shown below: TWO WAY TURNED ON 3 919*926*3112 INTERCOM FEATURE (1) NON SUPPORTED To program the first number and enable Call Announce Intercom, go to step 2. 2.
4. Input the directory number of the call screener exactly as it appeared on the display of your set when you had the call screener call you. Example: 919 926-3112 or 9199263112 Press the asterisk * key for spaces (like the space between the first 9 and the second 9) and for dashes – (such as between the 6 and 3).
8. ENTER 10 ENTER Repeat steps 2 and 3 until this screen appears: 9. INTERCOM FEATURE (1) (ONE OR TWO WAY) 919*926*3112 NEXT INTERCOM FEATURE 3 (2) Note the number (2) on the first line indicating you are about to program your second call screener number. Pressing NEXT repeatedly at this prompt will cycle you through all three call screener selections to the one you want to program or change.
3 • Ringing line preference. Selects the CA button that is ringing with an incoming call. If you have more than one incoming call, the terminal selects any ringing Intercom or Intercom Group feature button first, and then selects the button with the call that has been ringing the longest. You are immediately connected to the call. • Idle preference. Selects a CA button that is idle, if one is available.
MIC-OFF If you deactivate MIC-OFF, assign the upper right button as a one-touch button, and then try to reactivate MIC-OFF, the button’s LED turns red as a warning. You must quit the procedure (press * to return to the menu mode main menus) and cancel the one-touch number before you can reactivate MIC-OFF. If you try to reactivate MIC-OFF without doing this, the message INVALID SELECTION appears and your attempt fails.
SETTING UP AND EDITING THE PERSONAL DIRECTORY 1. Press L-DIR to access the directory. L-DIR > 01= BILL HALEY 02= FUJITSU 2. Press L-DIR repeatedly to either go to the directory entry to change, or to get to the next available number for a new entry, then press MENU. 3 Use the # key to scroll forward, and the * key to scroll backward. > BILL HALEY EDIT 3. NUM EXIT EDIT Using the NI / 5E Custom Terminal Set-Up ENTER DIRECTORY NUMBER 01= 4. Enter the number, then press ENTER.
Press the keypad numbers corresponding to the letters in the name. The first press of a keypad digit displays the first letter from the group of letters represented by that key, such as 2 for ABC, 3 for DEF, etc. The first letter of the group appears on the display. The second press of that key displays the second letter, such as B or E. The third press shows the third letter. Since alphabetic entries can require multiple keypresses, you must press the # key when the display shows the letter you want.
USING NETWORK DATA IN THE PERSONAL DIRECTORY When you receive an incoming call, and the “Caller ID” or other caller information is displayed, you may use this as an entry in your Personal Directory. Note: If the directory is full, the message DIRECTORY FULL will be displayed. The directory will store 32 entries. Numbers may be up to 30 digits, and names may be up to 16 digits. 3 The following table shows the correspondences.
CHAPTER 4 SRS-9924-ABM This SRS-9924 is available with an optional Add-On Button Module (ABM) which provides thirty additional multifunction buttons. These multifunction buttons may be used for call buttons (CAs or DNs), ISDN features, or One-Touch numbers. The additional buttons are ideal for users requiring a large number of One-Touch keys, many ISDN features, or who need access to multiple CAs. The ABM is connected to the SRS-9924 by a cable which plugs in beneath both units, as well as by a metal plate.
Figure 4-2 SRS 9924 ABM 5E Custom ABM button number Assignments 4 Using the NI / 5E Custom SRS-9924-ABM 4-2 SRS-9924-ABM 45 46 47 42 43 44 39 40 41 36 37 38 33 34 35 30 31 32 27 28 29 24 25 26 21 22 23 18 19 20
The module attaches on the right side of the terminal as shown in Figure 42. To attach the ABM: 1. Use a sharp object, remove the cover from the ABM jack on the bottom of the terminal, then plug in the ABM cable. 2. Place the ABM and the terminal side-by-side to position the connector plate. 3. Insert and tighten the four screws to connect the two units.
Notes 4 Using the NI / 5E Custom SRS-9924-ABM 4-4
CHAPTER 5 INSTALLATION These instructions are intended mainly for System Administrators, service personnel or end users who are installing the terminal. Required Steps Installation involves four main steps: • Connecting the set to the network. It’s necessary to determine the type of Telephone Company switching equipment in use for proper connection to the Telephone Company network. Implementation procedures vary from one manufacturer to another.
INSTALLING THE TERMINAL ISDN equipment may be installed in a number of configurations. In most installations, the supplementary equipment (NT1 and power) is located in a wire closet in your building. If this is the case in your installation, please skip to the section “Connecting to the network”. In some installations, the NT1 and power are located at the user’s desk. Two drawings are included that illustrate the connections you may need to make when the power and NT1 are located at the user’s desk.
(Low Wattage Supply) To Telco RJ-11 or RJ-49 L I N E N T 1 AC Power Supply 8 Wire 2 Wire or 4 Wire Line NT1 Term 8 Wire FNC Power Supply AC Adapter (optional) AD-3645U (PS ON) Line 48 V DC MSG MENU SRS-9924 1 DROP CONF TRAN REDIAL HOLD SPKR GHI ABC 2 JKL DEF 3 MNO 4 5 6 PQ RS TUV W XYZ 0 # 7 * 8 9 ISDN Set (TA) 5 CONNECTING TO THE NETWORK When using bulk power and NT1s When you receive your terminal, plug the telephone line from the wall into the LINE jack on the back
Auto-SPID If your switch supports Auto SPID, this function starts when either the terminal is powered-on and a SPID is not present, or when the SPID has been manually cleared. Auto-SPID displays the following screens: AUTO SPID REQUESTING If only one SPID available, the SPID is assigned, and this screen is displayed: SPID SELECTION COMPLETED 50555512120101 Scroll through the available SPIDS. Press ENTER when the “>” is indicating the correct SPID.
ENTER SPID ID=000000000000 2. Dial your voice SPID number and press ENTER. SPID ASSIGNMENT END COMPLETED Note: For first time installations, download will occur without plugging and unplugging the set. Although each service provider can decide the number of characters and format of the SPID, most have agreed on a simple format. This format, referred to as generic SPID format, is likely the format used by your service provider.
configuration types (CACH or EKTS) and the instructions on how to change the terminal settings for proper operation. If your service provider has not supplied a SPID to you, try this format shown above. If it does not work, contact your service provider or System Administrator. Occasionally, if the switch is very busy, the download may be delayed for a short time.
Note: Do not change your SPID unless told to do so by your service provider. In most cases, digital sets will not work without the correct SPID number. If the SPID number is wrong, the set displays the message SPID NG. Enter the correct SPID number, then disconnect and reconnect power to make the set function normally. LOADING OR MODIFYING NETWORK DATA (after entering the SPID) This section explains how to use the KEY-ATTR feature in menu mode to load or modify network data.
CACH uses Call Appearances for telephone numbers and feature numbers for features. You enter these numbers with options 1 and 2 of KEY-ATTR. Key Attribute Configuration Before attempting to load or modify network data, obtain the current configuration from your service provider. This configuration information should show the Directory Numbers/Call Appearances, the features (with their feature numbers), and the terminal button to which each Directory Number/ Call Appearance or feature is assigned.
1. To automatically download the configuration, press 1, ENTER. The following displays are shown: CLEAR OPTIONS DL COMPLETED UNA L-DIR CLEAR OPTIONS The menu items in the manual configuration mode serve the functions listed below. However, in most cases, the default settings of the terminal should be adequate for user needs. If it is necessary to reassign keys, please consult the instructions in the following sections. NI ONLY 1. Assigns buttons to Call Appearances in CACH. 2.
NEXT 4: ICM/GIC 6: TRANS 5: CONF (SELECT 1-9) NEXT 7: ORIG DN 9: DSGN CA 8: CA RESV (SELECT 1-9) Note: The following descriptions begin with selections from these nine items. Selection 1: Call Appearance (CACH Call Buttons) Your NISDN terminal’s first button is set at the factory as CA=1. There is no need to change this when using the CACH mode of managing calls.
2. Press the button to which you want to assign a Call Appearance. You can press any unlit or green multifunction button. If you press a red button, the display shows the message INVALID SELECTION, and the set waits for you to press a valid button. • If you press a green button, the display shows the current number assigned to that multifunction button. You can either enter a new number to replace the current number or cancel the current number.
• To assign another CA, press the desired button and repeat steps 2 and 3. • To return to normal operation, press OPTIONS. • To make additional button assignments, press asterisk (*). This returns you to the menu mode main menu. This completes programming of CAs. If you have programmed your SPID, correctly completed this procedure and your ISDN line is properly plugged in you should now be ready to place and receive voice calls. If you encounter problems, review these items for accuracy. 1.
• If you press a green button, the display shows the current feature number assigned to that multifunction button. You can either enter a new feature number to replace the current number or cancel the current number. • If you select an unlit button, the screen looks like this: FEATURE ACTIVATOR MODE FA= (XX) XX is the number of the multifunction button you pressed. If you pressed a green-lit button, the current feature number appears after FA=. The new number you enter replaces this number. 3.
This completes programming of FAs. If you encounter problems accessing features, review these items for accuracy and check with your service provider. Caution: If you manually reassign the CONF button, conference may not work in all cases. If you wish to reassign this button, talk to your System Administrator or service provider. Selection 3: Directory Number Your NISDN terminal’s first button is set at the factory as CA=1.
The set’s indicators show button status as follows: • Green indicates a button already assigned to a Directory Number. • Red indicates a button already assigned to a network feature or to a local feature such as one-touch. • Unlit indicates an unassigned button. 4. Press the button to which you want to assign the Directory Number. • If you press a green button, the display shows the current Directory Number assigned to that multifunction button.
The final screen looks like this: DN=XXXXXXX (XX) COMPLETED If you canceled the current assignment, no numbers appear after DN= and the button indicator goes dark. Note: If you are assigning multifunction button 1, you must enter the set’s primary Directory Number. 6. With your Directory Number assignment complete, you have these choices: To assign another DN button, press the desired button and repeat steps 4 and 5. • To return to normal operation, press OPTIONS.
Selection 5: Conference It is necessary to assign the CONF feature to a key using the following process. Note: This step is not necessary if CONF is assigned to Button 18, using Feature Activator 18 or 60. 1. Assign CONF as you would any feature activator. 2. In the KEY ATTR MODE, press 5, CONF, then press ENTER: CONF APPEARANCE SELECT ASSIGN KEY 3. Press selected CONF button. This screen appears: NI ONLY CONFKEY = (XX) FA = (XX) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3. ENTER TRANS KEY = (20) COMPLETED FA=20 or 61 Note: If the user selects a key that cannot be used for TRAN, the following display is shown: SELECT ASSIGN KEY INVALID SELECTION Note: The terminal supports certain new capabilities of National ISDN 97/98. If you wish to assign the following features, the necessary steps are shown below. The terminal will operate using default values, if you do not make assignments.
The first step is to designate the CA or Directory Number that you will typically use for outgoing calls. This is called the Originating DN. If you do not subscribe to Call Appearance Reservation, you do not need to follow the steps in Selection 7 or Selection 8. 1. To manually assign the Originating Directory Number key for your terminal, press 7, ENTER to view the following display: ORIGINATING DN MODE SELECT ASSIGN KEY 2. Press the selected Multi-assign key. (1) 3. Press ENTER.
Selection 8: Call Appearance Reservation If you have subscribed to Call Appearance reservation as a feature on your ISDN line, this will be assigned in the automatic switch download. An assignment in the telephone, without subscribing to the switch feature, is not possible. To confirm that Call Appearance reservation has been included in subscribed features, follow the procedure below. 1.
Note: The terminal supports certain new capabilities of National ISDN 97/98. If you wish to assign the following features, the necessary steps are shown below. The terminal will operate using default value, if you do not make assignments. Selection 9: Designated Call Appearance In Selection 5 and Selection 6, you assigned CONF and TRAN. The terminal automatically selects the call button you want to use for the third connection of a conference or transfer.
PROGRAMMING THE SET Refer to Chapter 3 for procedures to: • Enable headset use and turn off handsfree mode, if desired. • Set operating parameters such as ringer volume and tone. • Program the calendar/clock and other local features. Note: Refer to Chapter 6, Accessories, for instructions on labeling the set.
Fujitsu Terminal Equipment Terminating Resistors (TR) Fujitsu ISDN phones have a Terminating Resistor (TR) switch on the back of the set. The options are ON and OFF. Note: The default setting for the Fujitsu TR switch is the OFF position. Fujitsu TR’s are equivalent to 100 Ohms in the ON position. Refer to the following sections for TR setting recommendations. NT1 Settings Termination Many NT1’s have settings available to turn Termination ON or OFF.
Single Unit Installations Distance between the NT1 and the terminal is greater than 230 ft. and less than 500 ft. Two Unit Installations Bridging at the NT1 - Maximum Distance Between NT1 and Units is 230 ft. 5 Two Unit Installations NI / 5E Custom Terminal Installation Bridging at the NT1 - Distance Between NT1 and Units is Greater Than 230 ft. and Less Than 400 ft. Multiple Unit Installations Bridging at the NT1 The TR switch on the Terminal Equipment should be ON.
Labeling the Set To label the buttons on the set, you must first remove the plastic cover over the front panel. Insert a pointed object into the semi-circular notch at the bottom middle of the plastic cover and lift the cover upward. (Shown in Figure 6-1.) Below the cover is a template. Write button labels on this template to show the directory numbers or features assigned to each button. Then lay the template back on the front panel. Reinsert the plastic cover.
NI / 5E Custom Terminal Accessories Fujitsu has developed an application file using Microsoft Excel for Windows and Macintosh to assist you in printing the templates. These files are available for no charge via our World Wide Web site at http://www.fnc.fujitsu.com. 6 The template that is shipped on the set is not designed for use with the printing program. For use with the printing application, Fujitsu has included one sheet of laser printer compatible paper templates in the box with Digital Set.
The terminal is attached to the wall by: 1. Attaching the mounting kit to the wall as shown in the illustration. Three screws hold the terminal mount, and two screws hold the optional ABM mount. 2. Connecting the lower hook of the wall kit to the bottom of the terminal. 3. Connecting the upper hook of the wall kit into the slot on the bottom of the terminal.
ROM Cartridge The ROM cartridge is located on the bottom of the terminal. To replace the cartridge: NI / 5E Custom Terminal Accessories 1. Remove the screw holding the cartridge. 2. Pull the cartridge from the housing. Be sure to note the orientation of the cartridge. 3. Place a new cartridge in the receptacle, and replace the screw.
APPENDIX A TESTING • • • • • • ENTERING TEST MODE LED test Key test Tone test LCD test Memory tests NT1 line test To enter test mode, follow these steps: 1. Unplug the ISDN line from the LINE jack or the power plug from the 48 V DC jack if you are using the DC power supply. 2. Press and hold down both 1 and 4 on the numeric keypad as you reapply power. Keep them down until the automatic LED test begins. The LED test is described in the next section.
NI / 5E Custom Appendix - Terminal Testing A PERFORMING TESTS The following sections summarize the self-tests that you can perform. LED Test The LED test is done first automatically. It turns all LEDs red for the duration of the test. When the LED test is complete, you can start any of these tests: • Press 1 to start the Tone test. • Press 3 to start the LCD tests. • Press 4 to start the Memory/Line test. These tests are described in the sections below.
This information is displayed: With the range and meaning shown here: Fixed function buttons FUNCTION KEY 1 Multi Assign Key (DROP) Multi Assign Key (TRANSFER) HOLD Multi Assign Key (CONF) REDIAL SPEAKER FUNCTION KEY 2 FUNCTION KEY 3 FUNCTION KEY 4 FUNCTION KEY 5 FUNCTION KEY 6 (DTMF keys 1, 2, 3, and 4 are reserved for test selection and not displayed on the LCD.) Tone Test When you press 7 on the DTMF keypad, the speaker sounds a Ringer Tone. Each time you press the # key, the tone changes.
Memory Tests Pressing 4 on the numeric keypad starts an automatic sequence of tests, performing memory and line tests in order. NI / 5E Custom Appendix - Terminal Testing The first of these tests writes to and reads from all RAM locations. If any error is detected, the test sequence stops at that point and reports by displaying an error code on the display; for example, SELF TEST (MEMORY/LINE TEST) ERROR CODE (06) (06) is only one example.
APPENDIX B ERROR MESSAGES Various messages are displayed to describe connection or command status. Tables B-1 (circuit-switched) and B-2 (packet-switched) show connection status messages. Cause # Message Displayed BCS (Circuit-Switched) Description 001 INVALID NUMBER ..................... Unassigned number 002 NO ROUTE ............................... No route to specific network 003 NO ROUTE ............................... No route to destination 006 CHANNEL UNACCEPTABLE .......
Table B-1 Connection Status Messages (continued) Cause # 038 Description OUT OF ORDER ........................ Network Out of Order 041 ................................................ Temporary failure 042 NETWORK BUSY ....................... Network congested 043 ACCESS INFORMATION ............. User information discarded DISCARDED REQUESTED CHANNEL .............
Table B-1 Connection Status Messages (continued) Message Displayed Description 081 INVALID CALL ........................... Call reference not REFERENCE VALUE currently in use 082 ................................................ Identified channel does not exist 085 INVALID NUMBER ..................... Invalid digit value for number 088 INCOMPATIBLE ......................... Incompatible destination 091 ................................................
Table B-2 National Standardized Cause Values Cause # Message Displayed Description NI / 5E Custom Appendix - Error Messages 004 VACANT CODE ......................... Unused area or central office code 008 PREFIX 0 DIALED IN ERROR 009 PREFIX 1 DIALED IN ERROR 010 PREFIX 1 NOT DIALED 011 EXCESSIVE DIGITS RECEIVED, ....
Table B-3 Network Specific Cause Values Message Displayed Description 008 CALL IS PROCEEDING ............... Call cannot be cleared due to other users 013 028 SERVICE DENIED SPECIAL INTERCEPT ANNOUNCEMENT 029 SPECIAL INTERCEPT .................. Announcement that ANNOUNCEMENT: access code is not UNDEFINED CODE defined 030 SPECIAL INTERCEPT .................. Announcement that ANNOUNCEMENT: NUMBER number is unassigned UNASSIGNED 031 SPECIAL INTERCEPT ..................
Table B-4 Uniform Cause Values Cause # NI / 5E Custom Appendix - Error Messages 003 016 017 018 019 021 022 027 034 057 065 Message Displayed NO ROUTE TO DESTINATION NORMAL CLEARING USER BUSY NO USER RESPONDING USER ALERTING, NO ANSWER CALL REJECTED NUMBER CHANGED DESTINATION OUT OF ORDER CIRCUIT/CHANNEL CONGESTION BEARER CAPABILITY NOT AUTHORIZED BEARER CAPABILITY NOT IMPLEMENTED B 6 APPENDIX B
About Ordering ISDN Service Fujitsu supports the participates in the North American ISDN User’s Forum (NIUF) ISDN Ordering Codes (IOCs). These IOCs inform the telephone company about number of telephone numbers or call appearances, the ISDN features and the voice capabilities in the package. Essentially, it is a recipe for the telephone company to follow when installing your ISDN service. The solution packages outlined here were designed to meet the needs of many users.
Using IOCs NI / 5E Custom Appendix - Ordering National ISDN Lines The first step in using IOCs is to become familiar with your equipment. You should decide what features and capabilities are needed for your telephone system. On the following pages, a number of commonly used features are described, along with a number of generic ordering codes. Please select and order your ISDN service using these codes. Remember that each telephone company has an individual billing structure for ISDN lines and features.
DN Directory number or telephone number CA Call appearance of a telephone number Call button A button available for a voice call CFD/CFB Call forwards incoming calls to a preassigned destination number when you “don’t answer” or when your line is “busy;” set up at service subscription CFV Call forwards incoming calls to a number you select; activated by user when needed MSG Message Waiting in your telephone company provided voice mail Conference Allows you to make a three way call Drop Allows you to dro
Display Display 63 MSG MENU MENU MSG Softkeys Softkeys MIC-OFF Multifunction Buttons Multifunction Buttons SRS-9924 ABC DEF 2 3 GHI JKL MNO 4 5 1 DROP CONF TRAN REDIAL HOLD SPKR PQ RS 7 * NI / 5E Custom Appendix - Ordering National ISDN Lines C TUV 8 6 W XY Z 0 AB C F 2 3 GHI JKL MNO 4 5 6 PQ RS TUV W XY Z 0 # 1 Numeric Keypad DROP CONF TRAN REDIAL HOLD SPKR 7 9 * # 8 Microphone Microphone Volume/Contrast Buttons Numeric Keypad 9 Volume/Co
APPENDIX D ISDN CALL IDENTIFICATION (ICI) DISPLAYS FOR 5E CUSTOM ACB(*) ....... Automatic callback Brg(*) ........ Call barged in on CFA(*) ....... Call forwarding all calls CFB(*) ....... Call forwarded because busy CFN(*) ....... Call forwarded because no answer DCDL(*) .... Direct connect line Emr(*) ....... Emergency call Err(*) ......... Error FXn(*) ....... Foreign exchange trunk, where n = 1 to 8 Hld(*) ........ Call on hold InI(*) ......... Incoming call internal InX(*) ........
NOTES Appendix - 5E Custom Terminal ICI Displays APPENDIX D 2 D
SRS-9912-SP and SRS-9924 QUICK REFERENCE CARD Display MSG MENU Softkeys Multifunction Buttons SRS-9924 1 DROP CONF GHI TRAN DEF 2 3 JKL MNO 4 5 6 PQ RS TUV W XY Z 0 # Numeric Keypad REDIAL 7 HOLD ABC 8 9 SPKR * Microphone Volume/Contrast Buttons Function Keys Function Buttons Volume/Contrast Buttons Fujitsu recommended FA/FI assignments (NI Only) DROP CONF 19/62 TRAN 18/60 REDIAL 20/61 H O L D SPKR Permanent NI ONLY Message Waiting LED - FA/FI 63 Call Forwarding Variab
SRS-9912-SP and SRS-9924 QUICK REFERENCE CARD To Make a Call 1. Press idle CA (Call Appearance) and pick up the handset. (For handsfree mode, press SPEAKER.) 2. Dial the number. To Place One-Touch Calls Press a one-touch button. (If no idle CA LED lights, press any idle CA.) To Answer a Call 1. Press the green-flashing CA. 2. Pick up the handset. (For handsfree mode, press SPEAKER.) To Put a Call on HOLD 1. Press HOLD. 2.
NI CUSTOM COMMANDS FOR NI SYSTEM ONLY CUSTOM COMMANDS FOR 5ESS SYSTEM ONLY To TRANSFER a Call If your phone lacks a TRANSFER button, ask your Systems Administrator how to transfer a call. Lucent: 1. Press TRANSFER. 2. Another CA/DN will be selected automatically and you will hear the dial tone. 3. Dial third party. 4. Press TRANSFER and hang up. Nortel: 1. Press CONFERENCE (NI 1) or TRANSFER (NI 2). 2. Another CA/DN will be selected automatically and you will hear the dial tone. 3. Dial the third party.
