PRIMERGY RX600 S4 Server Operating manual Edition April 2008
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Contents 1 Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 1.1 Concept and target groups for this manual 1.2 Documentation overview 1.3 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 1.4 Notational conventions 1.5 Technical data 2 Overview of the installation steps . . . . . . . . . . . . . . . 21 3 Important information . . . . . . . . . . . . . . . . . . . . . 23 3.1 Safety instructions . . . . . . . . . . . . . . . . . . . . . . . 23 3.
Contents 4.6 Notes on connecting/disconnecting cables . . . . . . . . . . 54 5 Starting up and operation . . . . . . . . . . . . . . . . . . . . 55 5.1 5.1.1 5.1.1.1 5.1.1.2 5.1.1.3 5.1.1.4 5.1.1.5 5.1.2 5.1.2.1 5.1.2.2 5.1.2.3 5.1.2.4 5.1.2.5 Controls and indicators . . . . . . . . . . . . . . Front of server . . . . . . . . . . . . . . . . . . . Controls . . . . . . . . . . . . . . . . . . . . . Indicators on the control panel . . . . . . . . .
Contents 7.6 Incorrect date and time . . . . . . . . . . . . . . . . . . . . 78 7.7 Drives reported as “dead” when starting system . . . . . . 78 7.8 Added drive reported as defective . . . . . . . . . . . . . . 79 7.9 Error message on screen . . . . . . . . . . . . . . . . . . . 79 8 CSS components . . . . . . . . . . . . . . . . . . . . . . . . 81 8.1 8.1.1 8.1.2 8.1.3 8.1.4 8.1.4.1 8.1.4.2 8.1.4.3 8.1.5 8.1.5.1 8.1.5.2 8.1.5.3 Hot-plug components . . . . . . . . . . . . .
1 Preface The PRIMERGY RX600 S4 server is an Intel-based server for mid-size and large companies. The server is suitable for use as a file server and also as an application, information or Internet server. It is used as a rack model. Thanks to its highly developed hardware and software components, the server offers a high level of data security and availability.
Documentation overview 1.
Preface Features Further sources of information: – – – – Manual for the monitor Documentation for boards and drives Documentation for your operating system Information files on your operating system 1.3 Features Customer Self Service (CSS) The Fujitsu Siemens Computers Customer Self Service (CSS) concept enables you to identify and replace the affected component yourself in the case of certain error scenarios.
Features Preface In the event of errors, ServerView S2 refers you directly to the affected component and its order information in the Illustrated Spares catalog of the server in question. System board The features of the system board are described in the technical manual for the system board D2244 for the hardware and in the “BIOS Setup” for the firmware. Hot-plug PCI slots The server has three standard PCI slots and four hot-plug PCI slots.
Preface Features Accessible drives/components A number of mounting locations are available: – An installation slot for a ServerView Local Service Display (standard) – An installation slot for a slimline CD/DVD drive (option) – A 5.25-inch bay for a magnetic tape drive (option) The accessible drives/components integrated in this locations cannot be replaced during operation. Power supply The server has two hot-plug power supply units that automatically switch to a mains voltage of 110 V - 240 V.
Features Preface High level of availability and data security When memory data is accessed, 1-bit errors in the main memory are identified and automatically corrected with the ECC (Error Correcting Code) method. The patented memory scrubbing function regularly starts up the EDC mechanism (Error Detection Code) and thus ensures continuous data integrity. The memory modules used support SDDC technology (Chipkill™), which further increases the effectiveness of memory error monitoring and correction.
Preface Features iRMC S2 with integrated service LAN port I The features of the iRMC S2 Advanced Video Redirection and Remote Storage are available as an option. The iRMC S2 (integrated Remote Management Controller) is a BMC with integrated service LAN port and expanded functionality that was previously only available with additional plug-in cards.
Features Preface Server management Server management is implemented using the ServerView software supplied combined with PDA (Prefailure Detection and Analysis) technology from Fujitsu Siemens Computers. PDA reports the threat of a system error or overload at an early stage, allowing preventive measures to be taken. ServerView enables the management of all PRIMERGY servers in the network via a central console.
Preface Features ServerStart You can configure the PRIMERGY server quickly and precisely with the ServerStart software provided. User-guided menus are available for installing the server operating system (for further details see section “Configuring the server” on page 69). Service and support PRIMERGY servers are service-friendly and modular, enabling quick and easy maintenance. For easier and immediate recognition, handles and locks (touch points) are color coded.
Features Preface ServerView Remote Management ServerView Remote Management is the remote management solution from Fujitsu Siemens Computers for PRIMERGY servers. ServerView Remote Management and the relevant hardware components integrated on the system board allow remote monitoring and maintenance as well as fast restoration of operation in the event of errors. Remote monitoring and maintenance avoids time-consuming and costly on-site repairs and reduces service costs.
Preface 1.4 Notational conventions Notational conventions The following notational conventions are used in this manual: Text in italics indicates commands or menu items. “Quotation marks” indicate names of chapters and terms that are being emphasized. Ê describes activities that must be performed in the order shown. V CAUTION! I 1.5 pay particular attention to texts marked with this symbol. Failure to observe this warning may endanger your life, destroy the system or lead to the loss of data.
Technical data Preface Compliance with regulations and standards Product safety and ergonomics IEC 60950-1 / EN 60950-1, UL/CSA 60950-1, CNS 14336 / GB 4943 / EN 50371 Electromagnetic compatibility Interference emissions EN 55022 class A; FCC class A; CNS 13438 class A; VCCI class A; AS/NZS CISPR 22 class A; GB 9254 class A; GB 17625; ETSI EN 300 386 V1.3.
Preface Technical data Weight Approx. 40 kg (depending on configuration). Ventilation clearance At least 200 mm on the front and rear. Ambient conditions Environment class 3K2 Environment class 2K2 EN 60721 / IEC 721 Part 3-3 EN 60721 / IEC 721 Part 3-2 Temperature: Operation (3K2) 10 °C .... 35 °C Transport (2K2) -25 °C .... 60 °C Humidity 10% ... 85% Condensation during operation must be avoided! Noise level Sound power level LWAd (ISO 9296) < 7.0 B (standby) < 7.
2 Overview of the installation steps This chapter contains an overview of the steps necessary to install your server. Links guide you to sections where you can find more detailed information on the individual steps: Ê At first, please take notice of the safety instructions in chapter “Important information” on page 23 and following. Ê Transport the server to the place where you want to install it.
Overview of the installation steps Ê Configure the server and install the desired operating system and applications. Here you can choose from two possibilities: – Remote configuration and installation with ServerStart: The ServerStart disc 1 supplied allows you to conveniently configure the server and install the operating system. Details on how to operate ServerStart, as well as some additional information, can be found in the “ServerView Suite - ServerStart” manual, supplied as a PDF file.
3 Important information In this chapter you will find essential information regarding safety when working on your server. 3.1 Safety instructions I The following safety instructions are also provided in the manual “Safety notes and other important information”. This device meets the relevant safety regulations for IT equipment. If you have any questions about whether you can install the server in the intended environment, please contact your sales outlet or our customer service team.
Safety instructions Important information Before starting up V CAUTION! ● During installation and before operating the device, observe the instructions on environmental conditions for your device (see “Technical data” on page 17). ● If the server has been moved from a cold environment, condensation may form both inside and on the outside of the machine. Wait until the server has acclimatized to room temperature and is absolutely dry before starting it up.
Important information Safety instructions V CAUTION! ● Ensure that the power sockets on the device and the grounded shockproof sockets are freely accessible. ● The On/Off button or the main power switch (if present) does not isolate the device from the mains power supply. To disconnect it completely from the mains power supply, unplug all network power plugs from the grounded shockproof sockets. ● Always connect the server and the attached peripherals to the same power circuit.
Safety instructions Important information V CAUTION! 26 ● Proper operation of the system (in accordance with IEC 60950-1/ EN 60950-1) is only ensured if the casing is completely assembled and the rear covers for the installation slots have been fitted (electric shock, cooling, fire protection, interference suppression). ● Only install system expansions that satisfy the requirements and rules governing safety and electromagnetic compatibility and those relating to telecommunication terminals.
Important information Safety instructions Batteries V CAUTION! ● Incorrect replacement of batteries may lead to a risk of explosion. The batteries may only be replaced with identical batteries or with a type recommended by the manufacturer (see the technical manual for the system board). ● Do not throw batteries into the trash can. They must be disposed of in accordance with local regulations concerning special waste.
Safety instructions Important information Working with CDs/DVDs and CD/DVD drives When working with devices with CD/DVD drives, these instructions must be followed. V CAUTION! ● Only use CDs/DVDs that are in perfect condition in your server's CD/DVD drive, in order to prevent data loss, equipment damage and injury. ● Check each CD/DVD for damage, cracks, breakages etc. before inserting it in the drive.
Important information Safety instructions Modules with Electrostatic-Sensitive Devices Modules with electrostatic-sensitive devices are identified by the following sticker: Figure 1: ESD label When you handle components fitted with ESDs, you must always observe the following points: ● Switch off the system and remove the power plugs from the power outlets before installing or removing components with ESDs. ● You must always discharge static build-up (e.g.
CE conformity Important information Other important information: ● During cleaning, observe the instructions in section “Cleaning the server” on page 71. ● Keep this operating manual and the other documentation (such as the technical manual, CD) close to the device. All documentation must be included if the equipment is passed on to a third party. 3.
Important information 3.3 FCC Class A Compliance Statement FCC Class A Compliance Statement If there is an FCC statement on the device, then: The following statement applies to the products covered in this manual, unless otherwise specified herein. The statement for other products will appear in the accompanying documentation.
Transporting the server Important information WARNING: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. 3.4 Transporting the server V CAUTION! Only transport the server in its original packaging or in packaging that protects it from impacts and jolts. Do not unpack the server until it is at its installation location. If you need to lift or transport the server, ask other people to help you.
Important information 3.5 Notes on installing in the rack Notes on installing in the rack V CAUTION! ● For safety reasons, at least two people are required to install the rack model because of its weight and size. ● Never lift the server into the rack using the handles on the front panel. ● When connecting and disconnecting cables, observe the relevant instructions in the “Important Information” chapter of the technical manual for the corresponding rack.
Environmental protection 3.6 Important information Environmental protection Environmentally-friendly product design and development This product has been designed in accordance with the Fujitsu Siemens Computers standard for “environmentally friendly product design and development”. This means that key factors such as durability, selection and labeling of materials, emissions, packaging, ease of dismantling and recycling have been taken into account.
Important information Environmental protection Labels on plastic casing parts Please avoid sticking your own labels on plastic parts wherever possible, since this makes it difficult to recycle them. Returns, recycling and disposal The device must not be disposed of with domestic waste. This device is labeled in compliance with European directive 2002/96/EC on waste electrical and electronic equipment (WEEE).
4 Hardware installation V CAUTION! ● Follow the safety instructions in the chapter “Important information” on page 23. ● Do not expose the server to extreme environmental conditions (see “Ambient conditions” on page 19). Protect the server from dust, humidity and heat. ● Make sure that the server is acclimatized for the time indicated in this table before putting it into operation.
Unpacking the server 4.1 Hardware installation Unpacking the server V CAUTION! Follow the safety instructions in chapter “Important information” on page 23. The server must always be lifted or carried by at least two people. Do not unpack the server until it is at its installation location. Ê Transport the server to the place where you want to set it up. Ê Unpack all individual parts. Keep the original packaging in case you want to transport the server again.
Hardware installation 4.2 Rack installation/removal of server Rack installation/removal of server V CAUTION! ● Follow the safety instructions and the rack installation instructions in chapter “Important information” on page 23. ● At least two people are needed to position the server into/out of the rack. ● The rack may tip over if more than one unit is removed at the same time.
Rack installation/removal of server Hardware installation DataCenter Rack – Directly laterally bolted telescopic rails or sliding rails (except within the rear left area where a support bracket is used). – Enhanced cable management in the lateral rack area. The mounting of the rails in the different racks is described in the next sections. Installation of the cable management is described in detail in the Technical Manual for the respective rack.
Hardware installation Rack installation/removal of server Figure 2: Mechanical requirements RX600 S4 Operating manual 41
Rack installation/removal of server Hardware installation – You must ensure that the safety mechanisms on the server, e.g. stoppers or retaining systems, are functioning correctly. – The shape of the rack support uprights must ensure that the rails can be bolted to the front. – Frontally bolted telescopic rails or sliding rails. The rails have a linear alignment feature to ensure that they can be adjusted to different rack depths. – No support of the cable management (delivered with the mounting kit).
Hardware installation 4.2.
Rack installation/removal of server Hardware installation I For better orientation the height units are marked on the support uprights. 1 3 2 Figure 4: Mounting the telescopic rails in the PRIMECENTER Rack Ê Position the left vario support system with mounted telescopic rail (1) on the support bracket (insert retaining bolts). Ê Press the left rail together until its front end passes behind the front left support upright, then release.
Hardware installation Rack installation/removal of server Ê Fit the PRIMECENTER Rack cable management as described in the technical manual for the PRIMECENTER Rack. Ê Insert the server (see section “Inserting the server” on page 46). Ê Route the cables once the server has been inserted, as described in the Technical Manual for the PRIMECENTER Rack. 4.2.2 Installation in the DataCenter Rack See section “Mounting in the PRIMECENTER Rack” on page 43. 4.2.
Rack installation/removal of server 4.2.4 Hardware installation Inserting the server V CAUTION! At least two people are needed to position the server in the rack. Ê Fully extend the fitted telescopic rails. They must click into place so that they can no longer be moved. Figure 5: Inserting the server Ê Lift the server onto the right and left system support rod and press it into the corresponding recesses on the upper edges of both system support rods with the three screw fasteners right and left.
Hardware installation Rack installation/removal of server The following steps can then be carried out by one person only. 2 1 Figure 6: Unlock telescopic rails and push server into the rack Ê Press the safety catch (1) on the outside of the two rails upwards in the direction of the arrow and push the server into the rack in the direction of the arrow (2).
Rack installation/removal of server 1 Hardware installation 1 Figure 7: Securing the server Ê Place the cage nuts for fastening the front panel in the corresponding holes of the front support uprights and fasten the server using two knurled screws (1). To remove the server, follow this procedure in reverse. When removing the server, make sure that the two system support rods (see figure 5 on page 46) are pulled out parallel right and left.
Hardware installation 4.3 Connecting devices to the server Connecting devices to the server The ports for external devices are on the front and rear of the server. The additional ports available on your server depend on the expansion cards installed (e.g. optional SCSI port). I Some of the devices that can be connected may require special software, e.g. drivers (see the documentation for the connected device).
Connecting devices to the server Hardware installation The standard ports on the rear are marked with symbols, and some are colorcoded: 1 2 3 Figure 9: Ports on the left side of the rear 1 2 x USB ports 3 Serial port COM1 (turquoise) 2 Monitor port (blue) 50 Operating manual RX600 S4
Hardware installation Connecting devices to the server There are further ports at the rear right, see figure 10. 1 2 3 4 Figure 10: Ports on the right side of the rear 1 Service LAN port 3 LAN port 1 2 2 x LAN ports 4 LAN port 2 Ê Connect the data cables to the server and peripherals. I Connect keyboard and mouse via USB. There are no separate PS/2 ports for them.
Connecting the server to the mains 4.4 Hardware installation Connecting the server to the mains The server has two hot-plug power supply units. This ensures redundant power supply. If one power supply unit is defective, the other then guarantees unimpaired operation. Each hot-plug power supply unit can be replaced during operation (see “Replacing the hot-plug power supply unit” on page 82). V CAUTION! The server is automatically set to a mains voltage in the range 110 V 240 V.
Hardware installation Connecting the monitor Figure 12: Securing the power cord in the cable clamp Ê Secure the power cords in the cable clamps so the insulated connectors cannot be disconnected from the server accidentally. 4.5 Connecting the monitor Ê Plug the data cable for the monitor into the monitor port on the server. Alternatively, the monitor port at the front or the rear of the server can be used.
Notes on connecting/disconnecting cables 4.6 Hardware installation Notes on connecting/disconnecting cables V CAUTION! Always read the documentation supplied with the device you wish to connect. Never connect, or disconnect cables during a thunderstorm. Never pull on a cable when disconnecting it. Always take hold of the cable by the plug. Follow the sequence described below to connect or disconnect external devices to or from the server: Connecting cables Ê Turn off all power and equipment switches.
5 Starting up and operation V CAUTION! Follow the safety instructions in chapter “Important information” on page 23. 5.1 Controls and indicators 5.1.
Controls and indicators 1 2 Starting up and operation 3 4 5 6 Figure 14: Front - overall view 1 ServerView Local Service Display 4 Hard disk drive indicators 2 CD/DVD drive activity indicator 5 Accessible drive (optional) 3 Fan indicator 6 Fan indicator 5.1.1.1 NMI Controls NMI button I Do not press! The NMI button may only be used by service personnel. // Reset button Pressing the reset button reboots the system.
Starting up and operation ID Controls and indicators ID button Lights up (blue) on the front and on the rear of the server when the ID button is pressed. The two ID indicators are synchronized. 5.1.1.2 Indicators on the control panel Hard disk activity indicator (green/orange) Lights up or flashes green if one of the SAS hard disk drives controlled by the SAS Controller is being accessed.
Controls and indicators CSS ! Starting up and operation CSS/Global Error indicator (yellow/orange) Generally, the three possible states of this indicator have the following meanings: – Does not light up when the system is OK. – If the event is still acute after a power failure, the indicator is activated after the restart. – Lights up when a prefailure event was detected. The indicator also lights up in standby mode. – Flashes when an error was detected. The indicator also flashes in standby mode.
Starting up and operation Controls and indicators Power-on indicator (green/orange) Lights up green when the server is switched on and ready. Flashes green when the server is switched on and is in sleep mode (ACPI state S1). Lights up orange when the server is switched off (ACPI state S5). Does not light when the server is switched off. ID ID indicator (blue) Lights up blue when the system has been selected by pressing the ID button. To deactivate, press the button again.
Controls and indicators 5.1.1.
Starting up and operation 5.1.1.5 Controls and indicators Indicator on the fan modules 1 Figure 16: Fan status indicator (right fan module) The server has two fan modules each with two hot-plug system fans. The fan status indicator (1) visible at the front relates to both fans in a module. Fan indicator Meaning does not light Both fans in that fan module are OK. lights orange At least one fan is defective. That fan module has to be replaced (see “Replacing hot-plug CPU fans” on page 84).
Controls and indicators 5.1.2 Rear of server 5.1.2.1 LAN indicators Starting up and operation 1 2 3 4 3 4 4 3 3 4 Figure 17: LAN indicators (rear right) 1 LAN activity indicator (service LAN) Lights up green if a LAN connection exists. Does not light up if no LAN connection exists. Flashes green when a LAN transfer is in progress. 2 LAN transfer rate indicator (service LAN) Lights up green for a LAN transfer rate of 100 Mbps. Does not light up for a LAN transfer rate of 10 Mbps.
Starting up and operation Controls and indicators I The LAN activity indicators are synchronous with the LAN indicators on the front of the server (see “Indicators on the control panel” on page 57). 5.1.2.2 CSS indicator 1 Figure 18: CSS indicator (rear right) 1 CSS indicator (yellow) Does not light up when the system is OK. No service incident or critical event has occurred.
Controls and indicators 5.1.2.3 Starting up and operation Global Error indicator 1 Figure 19: Global Error indicator (rear right) 1 Global Error indicator (orange) Does not light up when the system is OK. No service incident or critical event has occurred. Flashes orange when a critical event has occurred. Details of the event can be found in the BIOS Setup, in the System Event Log or using ServerView. The indicator also flashes in standby mode.
Starting up and operation 5.1.2.4 Controls and indicators ID indicator and ID button 1 2 Figure 20: ID indicator and ID button (rear right) 1 ID indicator (blue) Lights up blue when the system has been selected by pressing the ID button (2). To deactivate, press the button again. The ID indicator can also be activated via ServerView and its status reported to ServerView. 2 ID button Lights up synchronously on the front and rear of the server when the ID button is pressed.
Controls and indicators 5.1.2.5 Starting up and operation Indicators on the hot-plug power supply units 1 2 3 Figure 21: Indicators on the power supply units (right power supply unit) 1 Switch-on indicator (green) Lights up when the server is switched on. 2 Fault indicator (orange) Lights up if there is a fault in the power supply unit. 3 Power indicator (green) Lights up if network connection has been established. In normal server operation, LED 1 and 3 light up permanently, LED 2 does not light up.
Starting up and operation 5.2 Switching the server on and off Switching the server on and off V CAUTION! It nothing appears on the screen but flickering stripes after switching on the server, switch the server off immediately (see chapter “Troubleshooting and tips” on page 75). The On/Off button does not disconnect the server from the mains. To completely disconnect it from the mains voltage, remove the power plugs from the sockets.
Switching the server on and off Starting up and operation Switching the server off The power-on indicator lights up green (item 6 in figure 13 on page 55). Ê Shut down the operating system properly. The server is switched off automatically and goes into standby mode. The power-on indicator lights up orange. I If the operating system does not switch the server off automatically, press the On/Off button for at least four seconds and/or send a corresponding control signal.
Starting up and operation 5.3 Configuring the server Configuring the server This section contains information about configuring the server and installing the operating system. I Make sure that the energy saving functions are disabled in the BIOS Setup during server operation. 5.3.1 Configuring onboard SAS RAID controller You can configure the RAID either before or during ServerStart. Using ServerStart is recommended.
Configuring the server 5.3.2 Starting up and operation Configuration with ServerStart The ServerStart disc 1 supplied allows you to conveniently configure the server and install the operating system. Menu-guided configuration includes server configuration with the SCU and RAID controller configuration with ServerViewRAID. The ServerStart advantages – Automatic configuration of your server’s hardware and disk arrays. – Installation assistance for all leading server operating systems.
Starting up and operation 5.3.3 Cleaning the server Configuration without ServerStart Configuring onboard SAS RAID controller Configure the controller as described in section “Configuring onboard SAS RAID controller” on page 69. Installing the operating system Ê Insert the CD for the operating system you want to install. Ê Reboot the server. Ê Follow the instructions on screen and in the manual for the operating system.
6 Property and data protection 6.1 Mechanical access protection The lockable rack door protects the server against unauthorized access. 6.2 BIOS Setup security functions The Security menu in BIOS Setup offers various options for protecting your data from unauthorized access. For example, you can assign passwords for users and administrators. By combining these options you can achieve optimum protection for your system.
7 Troubleshooting and tips V CAUTION! Follow the safety instructions in the “Safety notes and other important information” manual and in chapter “Important information” on page 23. If a fault occurs, attempt to resolve it using the measures described: – in this chapter, – in the documentation for the connected devices, – in the help systems of the software used. If you fail to correct the problem, proceed as follows: Ê Make a list of the steps performed and the circumstances that led to the fault.
Server switches itself off 7.2 Troubleshooting and tips Server switches itself off Server Management has detected an error Ê Check the error list or the ErrorLog file in the ServerView program, and attempt to eliminate the error. 7.3 Screen remains blank Monitor is switched off Ê Switch on your monitor. Screen has gone blank Ê Press any key on the keyboard. or Ê Deactivate screen saver. Enter the appropriate password.
Troubleshooting and tips 7.4 Flickering stripes on monitor screen Flickering stripes on monitor screen V CAUTION! Switch off the server immediately. Risk of damaging the server. Monitor does not support the set horizontal frequency Ê Find out which horizontal frequency your monitor screen supports. You will find the horizontal frequency (also known as line frequency or horizontal deflection frequency) in the documentation for your monitor.
Incorrect date and time 7.6 Troubleshooting and tips Incorrect date and time Ê Set the date and time in the operating system or in the BIOS Setup under the Main menu, using System Date and System Time respectively. I Note that the operating system may affect the system time. For example, the operating system time may deviate from the system time under Linux, and would overwrite the system time in the default setting on shutdown.
Troubleshooting and tips 7.8 Added drive reported as defective Added drive reported as defective RAID controller is not configured for this drive The drive was probably installed when the system was switched off. Ê Reconfigure the RAID controller for the drive using the corresponding utility. Information is provided in the documentation for the RAID controller. or Ê Remove and reinstall the drive while the system is switched ON.
8 CSS components This chapter describes how to handle CSS components and how to identify defective CSS components and replace them yourself. I Further information on the CSS concept is provided in the “Customer Self Service (CSS)” manual on the ServerBooks DVD. Upgrades, updates and replacement of non-CSS components are described in the “Options Guide” or in the service supplement and may only be performed by authorized specialist personnel.
Hot-plug components 8.1 CSS components Hot-plug components This section describes how to handle the hot-plug components and/or how to modify your server hardware (e.g. adding/replacing hot-plug power supply units or hot-plug HDD modules). The hot-plug procedure increases the availability of system operation and guarantees a high degree of data integrity and failsafe performance. 8.1.1 Replacing the hot-plug power supply unit The server has two hot-plug power supply units.
CSS components Hot-plug components 1 2 3 Figure 22: Unlocking and removing the power supply unit Ê Remove the cable of the defective power supply unit. Ê Briefly press the green point (1). This releases the locking lever. Ê Rotate the locking lever in the direction of the arrow (2). Ê Completely remove the defective power supply unit at the locking lever from the slot (3). V CAUTION! Never leave the slot for the power supply unit empty for more than two minutes during operation.
Hot-plug components CSS components If everything is functioning correctly, the green LEDs 1 and 3 (see “Indicators on the hot-plug power supply units” on page 66) at the rear of the power supply unit will now light up. 8.1.2 Replacing hot-plug CPU fans The server has two pairs of redundant hot-plug CPU fan (2+2). Each pair of fans is mounted in a fan module that is accessible from the front of the server.
CSS components Hot-plug components 1 3 2 Figure 23: Unlocking fan module left and removing it Ê Briefly press the green point (1). The handle (2) is released. Use the handle to pull out the defective fan module. V CAUTION! Never leave the fan module slot empty for more than two minutes during operation. Otherwise, excessive temperatures could damage system components. Ê Insert the new fan module in the empty slot and press the handle until it engages. The new fan module is tested by Server Management.
Hot-plug components 8.1.3 CSS components Replacing hot-plug main memory fans V CAUTION! The actions described in this section may only be performed by personnel with the appropriate technical training. Any unauthorized openings and improper repairs could expose the user to risks (electric shock, fire hazards) and could also damage the equipment. Please observe the safety information in chapter “Important information” on page 23. The server has two redundant fan units (1+1).
CSS components Hot-plug components Ê Open the housing cover (see “Opening/closing the housing” on page 114). 1 1 1 1 Figure 24: Diagnostic LED on main memory fan Ê Use the diagnostic LED (1) to identify the faulty fan. The diagnostic LED lights up/flashes orange. 2 1 1 Figure 25: Exchanging the fan Ê Take hold of the fan by the green touch points (1) and lift it out of the housing (2). Ê Set the fan down on the outside of the server.
Hot-plug components CSS components V CAUTION! Never set a removed/defective fan down inside the server. Risk of short circuit! Mounting is performed in the reverse order. I The new fans are measured with explicit commands in Server Management. Depending on the result, the corresponding LED is set to orange (fan is not in order). Ê Close the housing cover (see “Opening/closing the housing” on page 114).
CSS components 8.1.4 Hot-plug components Hot-plug hard disk drives Up to eight hot-plug hard disk drives can be installed in the PRIMERGY RX600 S4 Server. The hard disk drives which can be ordered for the PRIMERGY RX600 S4 are supplied already mounted in an installation frame so that defective hard disk drives can be replaced and new drives can be added during operation. The hard disk drive and installation frame together make up the HDD module.
Hot-plug components 8.1.4.1 CSS components Handling hard disk drives and HDD modules Hard disk drives incorporated in the HDD modules are highly sensitive electromagnetic devices and must be handled with great care. Incorrect handling can cause partial or total failure of the hard disk drives. These failures can result in data errors and to a loss of data or to total corruption of the hard disk drive.
CSS components 8.1.4.2 Hot-plug components Removing/installing the dummy module Free slots are provided with dummy modules. Remove the dummy module before installing an additional HDD module. 1 2 1 Figure 26: Removing the dummy module Ê Press both tabs on the dummy module together until the locking mechanism disengages (1). Ê Pull the dummy module out of the bay (2). To install a dummy module, follow the same procedure in reverse order. V CAUTION! Store the dummy module in a safe place.
Hot-plug components 8.1.4.3 CSS components Installing/removing the HDD module Unlocking the HDD module 1 2 Figure 27: Unlocking the HDD module Ê Release the locking mechanism by pressing the locking button (1). Ê Push the handle of the HDD module fully in the direction of the arrow (2). The HDD module is now unlocked.
CSS components Hot-plug components Installing the HDD module Ê Unlock the HDD module as described in section “Unlocking the HDD module” on page 92. Figure 28: Pushing the HDD module into the slot Ê Carefully push the HDD module into the empty slot until it stops.
Hot-plug components CSS components Figure 29: Lock the HDD module Ê Push the handle completely until the locking mechanism engages.
CSS components Hot-plug components Removing the HDD module V CAUTION! ● Only remove an HDD module during operation if the drive is not currently being accessed. Observe the control LEDs for the corresponding HDD modules (see “Indicators on the HDD modules” on page 60).
Hot-plug components CSS components Ê Install the new HDD module, as described in “Unlocking the HDD module” on page 92 and “Installing the HDD module” on page 93. V CAUTION! If you have removed a HDD module and do not install a new one in its place, put the dummy module back in its place for cooling, to comply with EMC regulations (regulations regarding electromagnetic compatibility), and for protection against fire. Ensure that the dummy module engages correctly in the bay.
CSS components 8.1.5 Hot-plug components Hot-plug expansion cards V CAUTION! The actions described in this section may only be performed by personnel with the appropriate technical training. Any unauthorized openings and improper repairs could expose the user to risks (electric shock, fire hazards) and could also damage the equipment. Please observe the safety information in chapter “Important information” on page 23.
Hot-plug components CSS components 1 2 3 4 5 6 7 Figure 30: Slots with and without hot-plug functionality I Slots 1 - 4 (green locks) are hot-plug slots. Slots 5 - 7 (blue locks) are slots without hot-plug functionality. The server must be switched off before expansion cards are replaced or inserted in these slots. The procedure is described in the Options Guide / Service Supplement. 8.1.5.1 Removing a hot-plug expansion card Ê Open the housing cover (see “Opening/closing the housing” on page 114).
CSS components 2 Hot-plug components 1 3 Figure 31: Deactivating, unlocking and removing the board Ê Deactivate the expansion card using either the relevant PCI hot-plug software or by pressing the optical waveguide (1). Ê Wait until the optical waveguide (1) no longer lights up. The slot is now zero potential. Ê If necessary, remove all cables from the expansion card. Ê Open the expansion card lock by lifting it up (2). The expansion card is now mechanically unlocked.
Hot-plug components CSS components Removing expansion card from the removal tool V CAUTION! When removing the expansion card from the removal tool, pay particular attention to the engaging hooks that fasten the board to the removal tool (see figure 32 on page 100). Do not lift them by more than approx. 1 mm, in other words only as far until the expansion card is released. Otherwise you could damage the engaging hooks.
CSS components Hot-plug components Removing engaging hooks 1 1 2 Figure 33: Removing engaging hooks from the removal tool Ê Push the green engaging hooks down in the direction of the arrow (1) until they disengage from the removal tool. Ê Remove the engaging hooks (2) and keep them in a safe place. Ê To insert a new expansion card, continue with section “Installing a hot-plug expansion card” on page 103.
Hot-plug components 8.1.5.2 CSS components Removing a dummy module If a slot does not contain an expansion card, it is occupied by a dummy module. This is a retaining plate with an attached removal tool. Before inserting an additional hot-plug expansion card, you will first have to remove the dummy module from its slot. Ê Remove the housing cover (see “Opening/closing the housing” on page 114). Ê Remove the dummy module in the same way as a PCI board (see figure 32 on page 100).
CSS components Hot-plug components I Keep the retaining plate for future use. Ê Push the engaging hooks down until they disengage from the removal tool (see figure 33 on page 101), and keep them in a safe place. 8.1.5.3 Installing a hot-plug expansion card Inserting an expansion card in the removal tool 1 a Figure 35: Inserting the new expansion card in the removal tool Ê Insert the new expansion card in the provided slot (a) of the removal tool (1).
Hot-plug components CSS components Ê Insert the green engaging hooks in the rods and push them down until they engage in the upper edge of the expansion card. V CAUTION! Make sure that the ports on the expansion card are not blocked by the engaging hooks. Operating the expansion card Ê Insert the expansion card fastened to the removal tool in the PCI slot. Ê Close the slot lock (2) (see figure 31 on page 99) by folding it down. Make sure that the slot lock engages.
CSS components Replacement of non-hot-plug components 8.2 Replacement of non-hot-plug components 8.2.1 Replacing a memory module V CAUTION! The actions described in this section may only be performed by personnel with the appropriate technical training. Any unauthorized openings and improper repairs could expose the user to risks (electric shock, fire hazards) and could also damage the equipment. Please observe the safety information in chapter “Important information” on page 23.
Replacement of non-hot-plug components CSS components Ê Open the server (see “Opening/closing the housing” on page 114). Figure 36: Example: Diagnostic LEDs on memory board B Ê Use the diagnostic LEDs (1-8) to identify the faulty memory module. The diagnostic LED lights up/flashes orange and indicates the slot on the memory board (1-8) that is occupied by the faulty memory module. Ê Make a note of which LED (1-8) on which memory board (A-D) is lit/flashing orange.
CSS components 8.2.1.1 Replacement of non-hot-plug components Removing the memory board in question Figure 37: Example: Removing memory board A Ê Unlock the memory board in question. Ê Lift the memory board up and out.
Replacement of non-hot-plug components 1 CSS components 2 3 Figure 38: Removing the memory board cover Ê Remove the cover on the memory board by pressing the marked tabs. First press tabs 1 and 2, then tab 3.
CSS components 8.2.1.2 Replacement of non-hot-plug components Removing a defective memory module 8 1 Figure 39: Identify the slot on the memory board Ê Identify the slot with the defective memory module (see page 106). The slots on the memory board are numbered 1 through 8 ("DIMM 1" to "DIMM 8").
Replacement of non-hot-plug components CSS components 2 1 1 Figure 40: Removing a memory module Ê Press the holders on either side of the mounting location concerned outward (1). Ê Pull the defective memory module out of the slot (2).
CSS components 8.2.1.3 Replacement of non-hot-plug components Installing a new memory module V CAUTION! The faulty memory module must only be replaced by an identical memory module. 1 2 2 Figure 41: Inserting a memory module Ê Carefully press the memory module into the slot (1) until the fastening tabs on both sides of it engage (2).
Replacement of non-hot-plug components 8.2.1.4 CSS components Reinstalling the memory board in question 1 2 3 Figure 42: Placing the cover on the memory board Ê Place the cover back on the memory board by pressing the marked tabs. First press tab 3, then tabs 1 and 2.
CSS components Replacement of non-hot-plug components Figure 43: Example: Installing memory board A Ê Slide the memory board down in the lateral guide channels until it engages in the slot. Ê Make sure that the locks on the sides engage.
Opening/closing the housing 8.3 CSS components Opening/closing the housing V CAUTION! The actions described in this section may only be performed by personnel with the appropriate technical training. Any unauthorized openings and improper repairs could expose the user to risks (electric shock, fire hazards) and could also damage the equipment.
Abbreviations AC Alternating Current ACPI Advanced Configuration and Power Interface ANSI American National Standards Institute ASR&R Automatic Server Reconfiguration and Restart BBU Battery Backup Unit BIOS Basic Input-Output System BMC Baseboard Management Controller BTU British Thermal Unit CC Cache Coherency CD Compact Disk CD-ROM Compact Disk-Read Only Memory CHS Cylinder Head Sector CMOS Complementary Metal Oxide Semiconductor RX600 S4 Operating manual 115
Abbreviations COM Communications CPU Central Processing Unit CRU Customer Replaceable Unit CSS Customer Self Service DC Direct Current DIMM Dual Inline Memory Module DIP Dual Inline Package DMA Direct Memory Access DMI Desktop Management Interface DVD Digital Versatile Disk ECC Error Checking and Correcting ECP Extended Capabilities Port EEPROM Electrically Erasable Programmable Read-Only Memory EFI Extensible Firmware Interface 116 Operating manual RX600 S4
Abbreviations EIA Electronic Industries Alliance EMP Emergency Management Port EPP Enhanced Parallel Port EMV Elektromagnetische Verträglichkeit (electromagnetic compatibility) EPROM Erasable Programmable Read-Only Memory ESD ElectroStatic Discharge FAT File Allocation Table FPC Front Panel Controller FRU Field Replaceable Unit FSB Front Side Bus GUI Graphical User Interface HDD Hard Disk Drive HSC Hot-Swap Controller HU Height Unit RX600 S4 Operating manual 117
Abbreviations I²C Inter-Integrated Circuit I/O Input/Output ICM Intelligent Chassis Management ID Identification IDE Integrated Drive Electronics IEC International Electrotechnical Commission IME Integrated Mirroring Enhanced IPMI Intelligent Platform Management Interface IRQ Interrupt Request Line LAN Local Area Network LBA Logical Block Address LCD Liquid Crystal Display LDL Local Diagnostic LED LED Light Emitting Diode 118 Operating manual RX600 S4
Abbreviations LP Low Profile LUN Logical Unit Number LVD Low-Voltage Differential SCSI LWL LichtWellenLeiter (fiber optic cable) MRL Manual Retention Latch MMF Multi Mode Faser NMI Non Maskable Interrupt NTFS New Technology File System NVRAM Non Volatile Random Access Memory OS Operating System PCI Peripheral Component Interconnect PDA Prefailure Detection and Analysis PDF Portable Data Format POST Power ON Self Test RX600 S4 Operating manual 119
Abbreviations PS/2 Personal System/2 RAID Redundant Arrays of Independent Disks RAM Random Access Memory RoHS Restriction of the Use of Certain Hazardous Substances (Waste from Electric and Electronic Equipment) ROM Read-Only Memory RoMB RAID on Mother Board RSB Remote Service Board RTC Real Time Clock RTDS Remote Test- und Diagnose-System SAF-TE SCSI Accessed Fault-Tolerance Enclosures SAS Serial Attached SCSI SATA Serial Advanced Technology Attachment SBE Single Bit Error SCA Single Connector Attachment
Abbreviations SCSI Small Computer System Interface SCU System Configuration Utility SDR Sensor Data Record SDRAM Synchronous Dynamic Random Access Memory SEL System Event Log S.M.A.R.
Index 3rd party rack installing server 45 requirements 40 A accessible drives DVD 11, 56, 59 magnetic tape 11 acclimatization time 37, 90 Advanced Video Redirection 13 ambient conditions 19 ASR&R 12 Automatic Server Reconfiguration & Restart 12 AVR 13 B BIOS security functions 73 update 15 C cables connecting 54 disconnecting 54 CE marking 18, 30 Chipkill 12 Class A Compliance Statement 31 cleaning keyboard 71 monitor 71 mouse 71 server 71 configuration onboard SAS RAID controller 71 with ServerStart 70 wit
Index EMC directive 18 EMC regulations 91, 96, 101 environment class 19 environmental protection 34 error drifting display on monitor 77 drive “dead” 78 drive defective 79 incorrect date 78 incorrect time 78 no display on monitor 77 power-on indicator does not light 75 screen remains blank 76 screen shows flickering stripes 77 server switches itself off 76 Error Correcting Code 12 error correction 75 Error Detection Code 12 error message on screen 79 ESD (electrostatic-sensitive devices) 29 expansion cards
Index DataCenter Rack 40, 45 installation in rack 39, 46 ports 49 PRIMECENTER Rack 39, 43 rack requirements 39 telescopic rails 43, 46 installation overview 21 installing in the rack, notes 33 integrated Remote Management Controller 13 iRMC S2 13 L labels 35 LAN activity indicator 55, 62 LAN port 51 LAN transfer rate indicator 62 laser information 28 light emitting diode (LED) 28 lithium battery 27 Low Voltage Directive 18, 30 M magnetic tape drive 11 main memory fan 11 replace 86 meaning of the symbols 17
Index rating plate 38 recycling devices 35 regulations and standards Remote Storage 13 replace system fan 84 reset button 55, 56 return of devices 35 18 S safety precautions 23 safety standards 18 SAS controller 10, 71 RAID configuration 69 SAS RAID controller 12 saving energy 34 screen error message 79 flickering 77 remains blank 76 shows flickering stripes 77 serial port COM1 50 server accessible drives 11 ambient conditions 19 availability 12 configuration 15, 69 cooling 11 data protection 73 data secu
