Datasheet

Offsite Service Onsite Service*
HDD
Retention
Option
Available
Bring-In
Collect &
Return
Desk-to-
Desk or
Door-to-
Door
Onsite
Service
without
Response
Time
9 x 5 24 x 7
SBD NBD 4 h NBD 4 h 24 h 8 h 4 h
Onsite Response Time
Rec.
Time
Onsite
Response
Time
Recovery Time
Work
Place
Systems
Zero Clients / Displays
• • •
STYLISTIC Media Tablet
• •
LIFEBOOK All-round
• • • • • • •
LIFEBOOK Advanced /
Superior & STYLISTIC
Tablet PC
• • • • • • • • • • •
ESPRIMO All-round
• • • • • • •
ESPRIMO
Advanced / Superior,
FUTRO & CELSIUS
• • • • • • • • • • •
1)
For ServiceContract Hardware, additional services, service level options, as
well as service level combinations are available to meet customer's needs.

generally available across CEMEA&I

available depending on product and country within CEMEA&I
Product Support Offerings
Hardware Maintenance
Fujitsu delivers Maintenance & Support Services for heterogeneous
infrastructures out of one hand: From installing new products to providing
fast and reliable support for products and infrastructures.

propose packaged service offers, or design and realize customized service
solutions.
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