User's Manual

Failed to Establish a Wi-Fi Connection by Configuring the Settings Manually
Check the following points
● Is the wireless access point turned on? (page 180)
● Is the scanner far away from the wireless access point? Is there anything that may block the signal (such
as walls and metal boards), or an electromagnetic source? (page 180)
● Are the network name (SSID), security protocol (authentication method), encryption method, and
security key configured correctly? (page 181)
● Is the setting that does not permit communication configured on the wireless access point? (page 181)
● Is the message, [The encryption method does not match with the access point.] displayed? (page 182)
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 217)
first, then contact the distributor/dealer where you purchased this product. Refer to the contact
information in the Contact List if supplied with this product, or refer to the contact information in the
Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an
inquiry.
● Is the wireless access point turned on?
Solution
Turn on the wireless access point.
Also check that there is no error or malfunction on the wireless access point.
For details about wireless access point errors, refer to the manual of your wireless access point.
● Is the scanner far away from the wireless access point? Is there anything that may block the signal (such as
walls and metal boards), or an electromagnetic source?
Solution
The signal between the wireless access point and the scanner may be weak, or there may be some signal
interference.
Check the icon on the lower left side of the touch screen for the signal status.
Icon Signal Strength
Strong
Medium
Weak
Not connected
Troubleshooting
180