User's Manual

Table Of Contents
Is the DNS server information configured correctly?
Solution
Check the DNS server settings for the scanner in the following procedure:
1 On the touch screen, press → [Scanner Settings] → [Network] → [Wi-Fi] → [DNS Server].
2 On the [DNS Server] screen, check the setting items for the following.
Whether the DNS server settings is enabled.
Whether the primary DNS and secondary DNS settings are correct.
Does the DNS server function normally?
Solution
Check whether the DNS server functions normally by following the procedure below.
1 On the touch screen, press
→ [Scanner Settings] → [Network] → [Check connection (Ping)].
2 In the [Check connection (Ping)] screen, enter the IP address of the DNS server, and press the
[Run] button.
The result is displayed.
Refer to Connection Test Result (page 161) and take measures accordingly.
If the DNS server does not function normally, contact the DNS server administrator.
Troubleshooting
174