User Manual

There Are Black Traces on the Document
Check the following points
● Are you scanning documents written in lead pencil or carbon paper? (page 212)
● Are the glass and rollers inside the ADF clean? (page 212)
If the problem persists, check the items in Before You Contact the Scanner Service Provider (page 216)
first, then contact the distributor/dealer where you purchased this product. Or, make an inquiry by
referring to the contact information at the Contact for Inquiries section in Safety Precautions bundled with
this product.
● Are you scanning documents written in lead pencil or carbon paper?
Solution
When you scan documents written in lead pencil, make sure you clean the rollers frequently.
Otherwise, the rollers will be contaminated which may leave black traces on the document or cause
feeding errors.
For details, refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 120).
● Are the glass and rollers inside the ADF clean?
Solution
Clean the dirty parts.
For details, refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 120).
Troubleshooting
212