User manual

Appendix
Chapter 8 Troubleshooting
Glossary
Introduction
Index
Contents
TOP
130
How to Load
Documents
Configuring the
Scan Settings
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Operational
Settings
Replacing the
Consumables
Scanner
Overview
Troubleshooting
When an error occurs, the LED indicator lights in orange. For
temporary errors, the LCD displays an error code beginning
with the letter "J" or "U. For device errors, an error code
beginning with the letter "E", "F", "C", "H", "A" or "L" is
displayed. Temporary errors can be recovered by the operator,
whereas device errors require a service engineer to perform
recovery. You can clear the error display by pressing the [Stop/
Clear] button. Note that a paper jam message disappears after
a certain period of time elapses if there are no documents
([Ready] status) in the scanner.
If the Error Recovery Guide is installed in the computer, the
Error Recovery Guide window appears when the Windows
operating system is started up. When an error or a malfunction
occurs, the Error Recovery Guide window displays related
information such as the name of the error and the error code
(number).
Write down the information shown in the dialog box and click
the [More Info] button to check for troubleshooting methods.
8.2 Error Indications on Operator Panel
Menu
Scan/Enter
Check
Power
Stop/Clear
[Stop/Clear] button
LCD
LED indicator
HINT
The Error Recovery Guide is included in the Setup DVD-ROM.For
details about installation, refer to "Installing the Software" in Getting
Started.