User manual

Appendix
Chapter 8 Troubleshooting
Glossary
Introduction
Index
Contents
TOP
107
How to Load
Documents
Configuring the
Scan Settings
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Operational
Settings
Replacing the
Consumables
Scanner
Overview
Troubleshooting
This section describes troubles that you may experience while
using the scanner, and the troubleshooting methods. Please
check the following items before you request a repair. If the
problem persists, check each item in "8.4 Before You Contact
the Scanner Service Provider" (page 124), and then contact
your FUJITSU scanner dealer or an authorized FUJITSU
scanner service provider.
The following are some examples of troubles that you may
experience.
8.3 Troubleshooting
Symptoms
"Scanner cannot be powered ON." (page 108)
"The Function Number Display switches OFF." (page 109)
"Scanning does not start." (page 110)
"Quality of the scanned photo/picture is poor when scanning in black &
white mode." (page 111)
"Quality of scanned text or lines is unsatisfactory." (page 112)
"Images are distorted or not clear." (page 113)
"Vertical streaks appear on the scanned image." (page 114)
""E" (or other numbers/letters) is already displayed on the Function
Number Display after power-on." (page 115)
"Multifeed error occurs frequently." (page 116)
"Situation in which the document is not fed into the ADF occurs
frequently." (page 118)
"Paper jams/pick errors occur frequently." (page 119)
"Scanned images turn out elongated." (page 120)
"A shadow appears at the top or the bottom of the scanned image."
(page 121)
"There are black traces on the document." (page 122)
"Paper jams occur frequently when scanning with the Carrier Sheet."
(page 123)
Symptoms