User’s Guide Learn how to use your Fujitsu STYLISTIC® Q572 Tablet PC
Copyright and Trademark Information Fujitsu America, Inc.has made every effort to ensure the accuracy and completeness of this document. Because ongoing development efforts are made to continually improve the capabilities of our products, however, the data contained herein represents Fujitsu design objectives and is provided for comparative purposes; actual results may vary based on a variety of factors. This product data does not constitute a warranty.
USER GUIDE FOR WIRELESS BROADBAND CONNECTION IF YOU HAVE THE OPTIONAL WIRELESS WAN (WWAN) DEVICE INSTALLED IN YOUR TABLET PC, THE WWAN USER’S GUIDE IS LOCATED AT: http://solutions.us.fujitsu.com/www/content/support/mobile/support_notices PLEASE CLICK “3G MINI-CARD GOBI3000 REGULATORY AND SAFETY INFORMATION” TO OPEN THE FULL USER GUIDE CONTAINING WARNINGS AND PRECAUTIONS ASSOCIATED WITH RF SAFETY WHEN USING THE WWAN DEVICE.
IMPORTANT SAFETY INSTRUCTIONS This unit requires an AC adapter to operate. Use only UL Listed I.T.E. Class II Adapters with an output rating of 19 VDC, with a current of 3.16A (60 W). AC adapter output polarity: + When using your tablet PC, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • CAUTION: HOT SURFACE: THE BOTTOM OF THIS COMPUTER CAN BECOME HOT WHEN USED FOR LONG PERIODS OF TIME.
Recycling your battery Over time, the batteries that run your mobile computer will begin to hold a charge for a shorter amount of time; this is a natural occurrence for all batteries. When this occurs, you may want to replace the battery with a fresh one*. If you replace it, it is important that you dispose of the old battery properly because batteries contain materials that could cause environmental damage if disposed of improperly.
Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Conventions Used in the Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Fujitsu Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Chapter 1 Getting to Know Your Tablet PC Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tablet PC Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Chapter 2 Getting Started with Your Tablet PC Power Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Connecting the Power Adapters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Starting Your STYLISTIC Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Power On . . . . . . . . . . . . . . . . . . .
Chapter 4 Troubleshooting Your Tablet PC Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Identifying the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Specific Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Power On Self Test Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Restoring Your System Image and Software. . . . .
Device Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dimensions and Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Environmental Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Popular Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix B: Fingerprint Sensor Device Introducing the Fingerprint Sensor Device . . . . . . . . . . . . . . . . . . . . . . . . 102 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing OmniPass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . User Enrollment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using OmniPass . . . . . . . . . . . . . . . . . . . . . . . . . . .
Preface About This Guide The STYLISTIC® Q572 Tablet PC is a high-performance pen-based computer that has been designed to support Microsoft®Windows® 7 and Windows 8 Professional editions. This manual explains how to operate your Tablet PC hardware and built-in system software. The STYLISTIC Q572 Tablet PC is a completely self-contained unit with a 10.1” WXGA LED backlit IPS display with 160 degree vertical and horizontal viewing angles.
THE WARNING ICON HIGHLIGHTS INFORMATION THAT CAN BE HAZARDOUS TO EITHER YOU, YOUR TABLET PC, OR YOUR FILES. PLEASE READ ALL WARNING INFORMATION CAREFULLY. Fujitsu Contact Information Service and Support You can contact Fujitsu Service and Support in the following ways: • Toll free: 1-800-8FUJITSU (1-800-838-5487) • Website: U.S.A. - us.fujitsu.com/solutions Canada - www.fujitsu.
Limited Warranty Your Tablet PC is backed by a Fujitsu International Limited Warranty. Check the service kit that came with your tablet for the Limited Warranty period and terms and conditions.
Chapter 1 Getting to Know Your Tablet PC Overview The STYLISTIC® Q572 Tablet PC is a high-performance pen-based computer that has been designed to support Microsoft® Windows® 7 and Windows® 8 Professional editions. This chapter provides an overview of the STYLISTIC Q572 Tablet PC and its many features. Figure 1.
Locating the Connectors and Controls Features and controls that you use to operate your Tablet PC are outlined below and illustrated in Figures 2 and 3. Details on using these features and controls are provided later in this manual. Display Front Web Camera Speaker Web Camera Access LED Ambient Light Sensor Docking Cradle Connector Windows Button Docking Cradle Guide Pin Speaker Figure 2.
Ambient Light Sensor The ambient light sensor automatically recognizes lighting conditions and adjusts the display to provide optimum battery life. Display The 10.1” Wide XGA display offers 160 degree vertical and horizontal viewing angles. Speakers The speakers allow you to hear sound from the system. Docking Cradle Guide Pin The docking cradle guide pin provides an alignment point when docking your system in the cradle. Windows Button Pressing the Windows button gives you quick access to the Start menu.
Battery Lock Latch SD Card Slot SmartCard Slot Rear Web Camera Battery Release Latch Removable Battery Fingerprint Sensor Pen Tether Attachment Point Figure 3. STYLISTIC Q572 Tablet PC Features (Back View) Back Features Battery Lock Latch The battery lock latch is used with the battery release latch to allow removal of the battery. SD Card Slot The Secure Digital (SD) card slot allows you to insert a flash memory card for data storage.
Battery Release Latch The battery release latch is used with the battery lock latch to allow removal of the battery. Removable Lithium Polymer Battery Can be removed and replaced with a charged battery. See “Lithium Polymer Battery” on page 47. Pen Tether Attachment Point The pen tether attachment point is used to connect your pen -- or stylus -- to the system to prevent its loss. Fingerprint Sensor The fingerprint sensor allows you to start your system by swiping your finger over the sensor.
USB 2.0 Connector Air Vents HDMI Connector DC-In Jack Headphone Jack Figure 4. STYLISTIC Q572 Tablet PC Features Left Side Left Side Features Air Flow Vents The air flow vents assist in proper cooling of the system. TO PROTECT YOUR TABLET FROM DAMAGE AND TO OPTIMIZE SYSTEM PERFORMANCE, BE SURE TO KEEP ALL AIR VENTS UNOBSTRUCTED, CLEAN, AND CLEAR OF DEBRIS. THIS MAY REQUIRE PERIODIC CLEANING, DEPENDING UPON THE ENVIRONMENT IN WHICH THE SYSTEM IS USED.
Built-in Microphone Built-in Microphone Volume Up Button USB 2.0 Connector Power/Suspend/Resume Switch Volume Down Button Power Indicator Charge Indicator Pen Tether Attachment Point Wireless On/Off Switch Rotation Lock Button Pen Attachment Slot Figure 5. STYLISTIC Q572 Tablet PC Features Right Side Right Side USB 2.0 port Allows you to connect Universal Serial Bus-compliant devices (compliant with USB Standard Revision 2.0) to the Tablet PC.
Charge and Power Indicators Indicate the operational status of the Tablet PC power and battery charge level. See “Status Indicator Panel” on page 22. Pen Tether Attachment Point The pen tether attachment point is used to connect your pen -- or stylus -- to the system to prevent its loss. Pen Attachment Slot The pen attachment slot allows you to attach an optional pen holder to secure your pen.
Status Indicator Panel Icons appear under each of the system status LEDs in the status display indicating the status of system power and battery charge status. The location of icons in the Status display is shown in Figure 6. Table 1 explains how the LEDs associated with the individual icons are displayed, and describes what the variations of that display indicate. (If an icon is not displayed, it indicates that the related system function is off or inactive.
Table 1. Status Display Conditions In the following table, a “blinking” LED flashes at the rate of once per second; an LED that is “blinking, slow” flashes at the rate of one second on, five seconds off. Icon Mode/State • On State The system is powered on and ready for use. • Sleep Blue, blinking The system has suspended and saved active settings to RAM. • Off State Off The system has suspended and saved settings and data to the hard disk drive.
Figure 7. Tablet PC Display Panel Display Panel Your STYLISTIC Q572 Tablet PC contains an LCD display panel that is backlit for easier viewing in bright environments. The slate design of your Tablet PC allows you to easily hold the unit and rotate it 90o, 180o, or 270o in either direction. This display is used as a tablet, much as you would a pad of paper. Adjusting Display Panel Brightness To adjust brightness with the power management utility: Click Start -> Control Panel.
Holding the Tablet PC The STYLISTIC Q572 can be held in any of four orientations, depending upon how you would like to use it. There are primary and secondary landscape orientations and primary and secondary portrait orientations. (The orientation nomenclatures reflect those used in the button utility). When you rotate the system using the Rotation button, the order in which it rotates is illustrated below.
Active Digitizer/Touchscreen Active Digitizer Display The integrated active digitizer allows you to use the included stylus (also called a “pen”) as a pointing device. (For detailed information about caring for your stylus, go to “Caring for the Pen” on page 32.) You can use the stylus to click, double-click, drag items and icons, write text, or to draw like a pen or pencil in applications that support this behavior, such as drawing or painting programs.
Clicking on Active Digitizer Display To left-click, touch the object you wish to select and then lift the stylus tip immediately. Figure 10. Right-clicking Active Digitizer Right-Clicking on Active Digitizer Figure 9. Clicking on the Active Digitizer Display Right-click can be accomplished by holding the front toggle button down while tapping on the screen. To change the settings for the right-click feature, go to Start -> Control Panel -> Pen and Touch.
Double-Clicking To double-click, touch the item twice, and then immediately remove the stylus tip. Figure 11. Double-clicking the Display Dragging Dragging means moving an item with the stylus by touching the screen, moving and then lifting the stylus. To drag, touch the Active Digitizer Display with your stylus on the item you wish to move.
Calibrating the Display In order to ensure accurate tracking between the stylus and cursor, you must run the Calibration Utility before you use the system for the first time, or after you change the display resolution. To run the calibration utility: Go to Start -> Control Panel. 2 Double-click the Tablet PC Settings icon and select the Display tab 3 Click the [Calibrate] button, then select whether you want to calibrate pen input or touch input.
Using the Capacitive Touchscreen Certain configurations of this Tablet PC have an optional dual digitizer that allows you to use either the stylus or your finger(s) as a pointing device. This type of display also allows you to use “gestures” to perform such actions as scroll, zoom, and rotate. • GESTURE SUPPORT IS DETERMINED BY THE APPLICATION IN USE. • THE STYLUS TAKES PRECEDENCE OVER FINGER TOUCH. IF THE STYLUS IS WITHIN ACTIVE RANGE OF THE SCREEN, FINGER TOUCH WILL BE DISABLED.
If at least one finger has moved at least 10 mm, a zoom event is considered. If the distance between the fingers has changed by at least 10 mm, and both fingers have stayed on approximately the same line, Zoom Mode is entered. If either finger strays more than 10 mm from the "zoom line" created when the fingers first made contact, the zoom is canceled. To zoom out, place two fingers on the item you want to reduce (one finger quickly followed by the second), then move them towards each other.
Caring for the Pen • ONLY USE THE PEN PROVIDED WITH YOUR TABLET PC. DO NOT USE SUBSTITUTE PEN TIPS THAT WERE NOT SPECIALLY DESIGNED FOR YOUR TABLET PC. REPLACE THE STYLUS TIP IF IT IS WORN. THE WARRANTY DOES NOT COVER A SCRATCHED SCREEN. • WHILE WRITING, DO NOT TO SCRATCH THE SURFACE OF THE DISPLAY (E.G., WITH A WRISTWATCH OR BRACELET). THE PEN OF YOUR TABLET PC IS AN ELECTRONIC INSTRUMENT WHICH CAN BE DAMAGED IF USED INCORRECTLY. HANDLE THE PEN WITH CARE.
Changing the Pen Battery Pen Cap • DO NOT REMOVE THE TIP OF THE PEN TO REPLACE THE BATTERY; REMOVE ONLY THE CAP ON THE TOP OF THE PEN. • THERE IS A RISK OF EXPLOSION IF THE BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES IN ACCORDANCE WITH LOCAL INSTRUCTIONS. The pen contains a AAAA-battery. Before proceeding, be sure to have a new battery available. 1 Remove the rear Pen Cap (Figure 13). 2 Remove the battery from the pen barrel.
Installing a Pen Tether To prevent dropping or losing your pen, you should attach it to your system using the pen tether that is included with the system. To attach the pen tether to your Tablet PC, perform the following steps: Attach the end of the pen tether with the smaller loop to your pen. To do so, push the end of the tether under the slot on the top of the pen, then thread the opposite end of the tether through the loop.
Tablet PC Buttons The three Tablet buttons are located on the right-hand side of a horizontally-oriented system. The Windows button is located at the bottom center of the display. Windows Button Volume Down Button Volume Up Button Rotation Lock Button Figure 16. Application buttons Button Name Primary Function (Press) Press at Splash Screen* In BIOS Setup Utility Description Pressing the Volume Down button decreases the volume.
Button Name Rotation Lock Button Windows Button Primary Function (Press) Press at Splash Screen* Enables/disable Auto Rotation feature Opens the Boot menu Open Start menu/Ctl+Alt+Del In BIOS Setup Utility None Description None Pressing and holding the button enables and disables the Auto Rotate function. It also opens the Boot menu if pressed while the system is starting up. None In post-logon, the Windows button can be used to perform two functions.
Chapter 2 Getting Started with Your Tablet PC Power Sources Your Fujitsu STYLISTIC Tablet PC has three possible power sources: a primary Lithium Polymer battery, an AC adapter or an optional Auto/Airline adapter. Connecting the Power Adapters The AC adapter or optional Auto/Airline adapter provides power for operating your Tablet PC and charging the batteries. Connecting the AC Adapter 1 Plug the DC output cable into the DC power jack of your STYLISTIC Tablet PC.
DC Power Jack AC Adapter Figure 17. Connecting the AC Adapter Switching from AC Adapter Power or the Auto/Airline Adapter to Battery Power Be sure that you have at least one charged battery installed. 2 Remove the AC adapter or the Auto/Airline adapter. 1 THE LITHIUM POLYMER BATTERY IS NOT CHARGED UPON PURCHASE. INITIALLY, YOU WILL NEED TO CONNECT EITHER THE AC ADAPTER OR THE AUTO/AIRLINE ADAPTER TO USE YOUR TABLET PC.
Starting Your STYLISTIC Tablet PC Power On Power/Suspend/Resume Switch The Power/Suspend/Resume switch is used to turn on your STYLISTIC Tablet PC from its off state. Once you have connected your AC adapter or charged the internal Lithium Polymer battery, you can power on your Tablet PC. WHEN YOU TURN ON YOUR STYLISTIC TABLET PC BE SURE YOU HAVE A POWER SOURCE. THIS MEANS THAT AT LEAST ONE BATTERY IS INSTALLED AND CHARGED, OR THAT THE AC OR AUTO/AIRLINE ADAPTER IS CONNECTED AND HAS POWER.
When you power on your STYLISTIC, it will perform a Power On Self Test (POST) to check the internal parts and configuration for correct functionality. If a fault is found, your STYLISTIC Tablet PC will emit an audio warning and/or an error message will be displayed. See “Power On Self Test Messages” on page 62. Depending on the nature of the problem, you may be able to continue by starting the operating system or by entering the BIOS setup utility and revising the settings.
REMEMBER YOUR PASSWORDS. IF YOU SET AND FORGET YOUR USER AND MASTER HARD DISK PASSWORDS, FUJITSU WILL NOT BE ABLE TO RESET IT. YOU MAY LOSE DATA AND HAVE TO REPLACE YOUR SYSTEM BOARD OR HARD DISK DRIVE. BIOS Setup Utility The BIOS Setup Utility is a program that sets up the operating environment for your STYLISTIC Tablet PC. Your BIOS is set at the factory for normal operating conditions, therefore there is no need to set or change the BIOS’ environment to operate your Tablet PC.
Booting the System We strongly recommend that you not attach any external devices until you have gone through the initial power on sequence. When you turn on your Tablet PC for the first time, it will display a Fujitsu logo on the screen. If you do nothing the system will load the operating system, and then the Windows Welcome will begin.
Note that in some cases (depending upon which application was selected for installation) after installation completes, the system will prompt you to reboot. There are also cases in which if multiple applications are selected to install but one of them needs a reboot, the system will reboot and continue installing the rest of the selected applications. Registering your LIFEBOOK with Fujitsu You can register your notebook by going to our website at: http://www.us.fujitsu.com/computers.
Power Management Your Fujitsu STYLISTIC Tablet PC has many options and features for conserving battery power. Some of these features are automatic and need no user intervention. However, others depend on the parameters you set to best suit your operating conditions, such as those for the display brightness. Internal power management for your Tablet PC may be controlled from settings made in your operating system, pre-bundled power management application, or from settings made in BIOS setup utility.
Your Tablet PC’s system memory typically stores the file on which you are working, open application information, and any other data required to support operations in progress. When you resume operation from Sleep mode, your Tablet PC will return to the point where it left off. You must use the Power/Suspend/Resume switch to resume operation, and there must be an adequate power source available, or your Tablet PC will not resume.
Restarting the System If your system is on and you need to restart it, be sure that you use the following procedure. From the Modern Start screen, open Charms ([Windows]+C) or mouse over [-] in the bottom right corner of the screen). Click [Settings]->[Power]. 2 Select Restart from the list. 1 TURNING OFF YOUR LIFEBOOK NOTEBOOK WITHOUT EXITING WINDOWS OR TURNING ON YOUR NOTEBOOK WITHIN 10 SECONDS OF THE NOTEBOOK BEING SHUT OFF MAY CAUSE AN ERROR WHEN YOU START THE NEXT TIME.
Chapter 3 User-Installable Features Lithium Polymer Battery Your STYLISTIC Tablet PC has a Lithium Polymer battery that provides power for operating your Tablet PC when no external power source is available. The battery is durable and long lasting, but should not be exposed to extreme temperatures, high voltages, chemicals or other hazards.
• ACTUAL BATTERY LIFE WILL VARY BASED ON SCREEN BRIGHTNESS, APPLICATIONS, FEATURES, POWER MANAGEMENT SETTINGS, BATTERY CONDITION AND OTHER CUSTOMER PREFERENCES. HARD DRIVE USAGE MAY ALSO HAVE A SIGNIFICANT IMPACT ON BATTERY LIFE. THE BATTERY CHARGING CAPACITY IS REDUCED AS THE BATTERY AGES. IF YOUR BATTERY IS RUNNING LOW QUICKLY, YOU SHOULD REPLACE IT WITH A NEW ONE. • UNDER FEDERAL, STATE, OR LOCAL LAW IT MAY BE ILLEGAL TO DISPOSE OF BATTERIES BY PUTTING THEM IN THE TRASH.
Low Battery State When the battery is running low, a low battery notification message will appear. If you do not respond to the low battery message, the batteries will continue to discharge until they are too low to operate. When this happens, your Tablet PC will go into Sleep mode. There is no guarantee that your data will be saved once the Tablet PC reaches this point.
Cold-swapping Batteries To cold-swap batteries in your battery bay, follow these easy steps: 1 2 3 4 5 Have a charged battery ready to install. Perform one of the following two steps: • Click the Fujitsu Battery Swap Utility icon on the desktop. Follow the instructions that appear to put the system into Hibernate mode. Using this procedure saves your data and the system powers down. It is then safe to swap the batteries. • Save your data, then power down the system. It is then safe to swap the batteries.
Hot-swapping Batteries To hot-swap batteries in your battery bay follow these easy steps: BE SURE TO PLUG IN AN AC ADAPTER PRIOR TO REMOVING THE BATTERY. THERE IS NO BRIDGE BATTERY PRESENT TO SUPPORT THE SYSTEM WHILE THE BATTERY IS BEING REPLACED. IF YOU DO NOT USE AN AC ADAPTER YOU WILL LOSE ANY UNSAVED FILES. Plug an AC Adapter into the system and connect it to a power outlet. 2 Follow steps 3 through 5 in “Cold Swapping Batteries”.
Secure Digital Cards Your STYLISTIC Tablet PC supports Secure Digital (SD) cards, on which you can store and transfer data to and from a variety of digital devices. These cards use flash memory architecture, which means they don’t need a power source to retain data. Note that SD and SDHC Cards are supported, but SDXC Cards are not. SD Cards allow portable storage among a variety of devices, such as cell phones, GPS systems, digital cameras, and PDAs.
INSTALLING OR REMOVING AN SD CARD DURING YOUR STYLISTIC TABLET PC’S SHUTDOWN OR BOOTUP PROCESS MAY DAMAGE THE CARD AND/OR YOUR STYLISTIC TABLET PC. DO NOT INSERT A CARD INTO A SLOT IF THERE IS WATER OR ANY OTHER SUBSTANCE ON THE CARD AS YOU MAY PERMANENTLY DAMAGE THE CARD, YOUR STYLISTIC TABLET PC, OR BOTH. See your specific card manual for instructions on the installation of your card. Some cards may require that your Tablet PC is off while installing them.
Chapter 4 Troubleshooting Your Tablet PC Troubleshooting There may be occasions when you encounter simple setup or operating problems that you can solve on the spot, or problems with peripheral devices that can be solved by replacing the device. The information in this section helps you isolate and resolve some of these straightforward issues and identify failures that require service.
IF YOU KEEP NOTES ABOUT WHAT YOU HAVE TRIED, YOUR SUPPORT REPRESENTATIVE MAY BE ABLE TO HELP YOU MORE QUICKLY BY GIVING ADDITIONAL SUGGESTIONS OVER THE PHONE. If you have tried the solutions suggested in the Troubleshooting Table without success, contact your support representative: Toll free: 1-800-8Fujitsu (1-800-838-5487) Web site: http://www.computers.us.fujitsu.
Specific Problems Using the Troubleshooting Table When you have problems with your Tablet PC, try to find the symptoms under the Problem column of the troubleshooting table for the feature giving you difficulty. You will find a description of common causes for that symptom under the column Possible Cause and what, if anything, you can do to correct the condition under Possible Solutions. All possible causes or solutions may not apply to your Tablet PC. Troubleshooting Table Audio Problems. . . . . . . . . .
Problem Possible Cause Possible Solutions The volume is turned too low. Adjust the volume control on your Tablet PC and operating system. Click the Volume icon in the system tray on the bottom right of the screen. (It looks like a speaker). If the Mute box has a red circle on it, click on it to deselect it. Headphones are plugged into your Tablet PC. Plugging in headphones disables the built-in speaker. Remove the headphones.
Problem Possible Cause Possible Solutions Tablet is not responding to the pen System may have crashed. If the Tablet PC does not respond to the pen, connect an external keyboard to the system to see if it responds to keyboard commands. If the system doesn’t respond to a keyboard, the application or system may have crashed, and it may be necessary to reboot the system.
Problem Possible Cause Possible Solutions You turn on your Tablet PC and nothing seems to happen. (continued) System is at a critical thermal limit. To avoid damage to heat-sensitive components, the system enters sleep mode when it gets too hot. System operation cannot be resumed until the Tablet PC cools off to a tolerable temperature. Move the Tablet PC to a cooler location. AC power adapter is not plugged in properly. Verify that your adapter is connected correctly. See “Power Sources” on page 37.
Problem Possible Cause Possible Solutions The battery seems to discharge too quickly. The power savings features may be disabled. Check the Power Options menu settings and adjust according to your operating needs. The brightness is turned all the way up. Turn down the brightness adjustment. The higher the brightness the more power your display uses. You’re running an application that uses a lot of power due to frequent drive access, or use of wireless devices.
Problem Possible Cause Possible Solutions An error message is displayed on the screen during the boot sequence. Power On Self Test (POST) has detected a problem. See the Power On Self Test (POST) messages to determine the meaning and severity of the problem. Not all messages are errors; some are simply status indicators. See “Power On Self Test Messages” on page 62. Your Tablet PC appears to change setup parameters when you start it.
Problem Possible Cause Possible Solutions Application software often has its own set of error message displays. See your application manual and help displays screens for more information. Not all messages are errors some may simply be status. Miscellaneous Problems Error message displayed on the screen during operation of an application.
Restoring Your System Image and Software It is very important that you create DVD copies of your Factory Image and Bootable Disc before beginning to use your system. To do so, follow the instructions in the “Saving Your Factory Image” and “Creating Backup Images of Factory Image and Discs” sections of this chapter.
To make a copy of the Factory Image to DVD discs, you will need four or five blank discs (DVD-R or DVD+R discs are recommended) to create the copy. After creating the copy, be sure to label the discs and keep them in a safe place to ensure they do not get damaged. Creating Backup Images of Factory Image and Bootable Disc Using the [Manage/Change] button, you can create backup images of the Factory Image and/or Bootable Disc.
Recovering Your Factory Image. In the event you need to restore your original Factory Image, perform the following steps. ALL USER-CREATED DATA WILL BE DELETED FROM YOUR SYSTEM WHEN THE FACTORY IMAGE IS RESTORED. In order to recover your Factory Image, perform the steps outlined in “Running Recovery and Utility from hard disk”. Backing Up a System Image Optional Step: Launch the Fujitsu Bonus Apps utility from your desktop, and select the components you wish to install.
5 6 7 8 9 10 On the “Step 1: Select a backup destination” screen select your destination drive. By default the Destination is set to D: drive. You can also select the [Other drive] option to back up to an external drive. Select whether you would like the system to [Shutdown] or [Restart] after the process is completed. On the “Step 2: Name your backup images” screen that appears, you can enter up to 300 characters of information about the backup file.
b. On “Step 2: Select a drive to copy a backup file”, select the destination drive and click [Next]. c. On “Step 3: Start to copy the following information” confirm the information and click [Start]. d. “Step 4: Processing backup data copying” screen displays the progress bar. e. Click [Finish] on “Step 5: Copy completed. Confirm the results” screen. Selecting “Delete” option a. On “Step 1: Please select your target data” screen select location of a backup file. A list of backup files will appear.
After the system restarts, the “Explanation about Restore User System Backup” screen is shown. Once you read the EULA, select [Agree] choice and click [Next]. 6 Select an image to restore from the Backup data list and click [Next] 7 Click [Start] on “Confirm before restoration” screen 8 Once restoration finishes, click [Close] in “Finished restoration” screen, the computer will restart to Windows.
Running Recovery and Utility from the Bootable disc To verify/change the boot-up priority (rather than booting-up from the hard drive or an external floppy disk drive), perform the following steps: 1 2 3 4 5 Power on your system. When the Fujitsu logo appears on the screen. press the [F12] key. Highlight the CD/DVD option from the Boot menu, then press [Enter]. Insert the bootable disc into the drive tray. Click [OK]. Select CD/DVD boot mode: UEFI Mode) and press [Enter].
Restore factory image (full hard drive).You can use these tools to restore the Factory Image from the hidden partition, restore backup image(s) created by you or images stored on DVD discs, and perform a full hard drive recovery. Please refer to instructions above for details on how to create Factory Image Recovery DVDs, user backup DVDs and system image backup. To recover from D: drive or external storage device: 1 Click [User System Backups] 2 The progress bar screen is followed by EULA screen.
Utility tool: The Utility tool contains two options: Hard Disk Data Delete and Partition Creation. • The Hard Disk Data Delete utility is used to delete all data on the hard disk and prevent the data from being reused. NOTE: Do not use the Hard Disk Data Delete utility unless you are absolutely certain that you want to erase your entire hard disk, including all partitions. To delete hard disk data: a. Click the [Hard Disk Data Delete] button b. The progress bar appears, followed by the EULA screen. c.
7 8 9 10 11 12 13 14 15 16 Select [Restore full hard drive]. Click [Next] to confirm full hard drive restoration. (All data on HDD will be deleted). Agree to EULA by selecting [Agree] option and clicking [Next]. Click [Next] on the Recovery Disk Check screen to verify that the bootable disk has been inserted into the optical drive. The Checking for Recovery Disk screen appears followed by the prompt to insert the first disk. Click [OK] to continue. Repeat this step for all disks.
Chapter 5 Care and Maintenance Caring for your Tablet PC If you use your STYLISTIC Tablet PC carefully, you will increase its life and reliability. This section provides some tips for looking after the Tablet PC and its devices. THE SYSTEM CONTAINS COMPONENTS THAT CAN BE SEVERELY DAMAGED BY ELECTROSTATIC DISCHARGE (ESD).
• If you accidentally spill liquid on your STYLISTIC Tablet PC: 1 Turn it off. 2 Position it so that the liquid can run out and let it dry out for 24 hours, or longer if needed. 3 If your Tablet PC will not boot after it has dried out, call your support representative. • Do not use your Tablet PC in a wet environment (near a bathtub, swimming pool). • Always use the AC adapter and batteries that are approved for your Tablet PC. • Avoid exposure to sand, dust and other environmental hazards.
LCD display, fingerprint sensor* To clean the LCD display or fingerprint sensor, use one of the following off-the-shelf products only: • Office Depot® #154-616 Notebook Cleaning Kit • Meridrew Enterprises Klear_Screen® Wipes * Applies to Tablet PC, convertible PC with LCD shield, and standard notebook LCD displays. Note: Wipe the LCD surface gently, allowing it to dry before turning on the computer.
Storing your Tablet PC • If storing your Tablet PC for a month or longer, turn it off, fully charge the battery, then remove and store all Lithium Polymer batteries. • Store your Fujitsu STYLISTIC in a cool, dry location. Temperatures should remain between 13ºF (-25ºC) and 140ºF (60ºC). • Store your tablet and batteries separately. If you store your system with a battery installed, the battery will discharge, and battery life will be reduced. In addition, a faulty battery might damage your system.
• Take the necessary plug adapters if you're traveling overseas. Check the following diagram to determine which plug adapter you'll need or ask your travel agent.
• • • • • Keep brightness to the lowest level comfortable. Set the power management for maximum battery life. Put your Tablet PC in Sleep mode when it is turned on and you are not actually using it. Limit your media drive access. Disable the Media Player auto insert notification function. Media Care Caring for your Media (when optional external optical drive is installed) Media discs are precision devices and will function reliably if given reasonable care.
• Avoid using or storing the drive where it will be subjected to shock or vibration. • Do not disassemble or dismantle the optical drive. • Use of a commercially available lens cleaner is recommended for maintenance of your drive. Secure Digital Cards Caring for your Cards Secure Digital Cards are durable, but you must treat them with care.
Chapter 6 System Specifications Specifications This section provides the hardware and environmental specifications for your Fujitsu STYLISTIC Tablet PC. Specifications of particular configurations will vary.
Video Video Color and Resolution Anti-glare 10.1" HD LED backlit IPS display • Internal: 1366 x 768 pixel resolution, 16M colors • HDMI: 1920 x 1080 pixel resolution, 16M colors • Simultaneous: 1366 x 768, 16M colors • 160° vertical and horizontal viewing angles Digitizer N-trig® DuoSense® technology. Dual Digitizer, consisting of active digitizer and capacitive touch panel (uses active stylus input and up to 10 finger touch input).
Communications • WLAN: Ralink RT3572 802.11a/b/g/n Wireless LAN USB Device • Bluetooth: Broadcom BCM20702 Bluetooth USB device for wireless personal area network communication • WWAN: Optional integrated 3G Wireless Wide Area Network, Gobi3000 (Sierra Wireless AirPrime™ MC8355) Security Features Trusted Platform Module The STYLISTIC Q572 Tablet PC may have an optional Trusted Platform Module (TPM) installed for added system security. Fingerprint Recognition Sensor Swipe sensor for biometric security.
• One DC-in connector • One docking connector (40-pin, to dock with Tablet PC) Power Battery Lithium Polymer Battery, 2 cells, 7.2V, 36Wh, 5000 mAh AC Adapter Autosensing 100-240V AC, supplying 19V DC, 3.16A, 60W to the Tablet PC; includes an AC cable Power Management Conforms to ACPI (Advanced Configuration and Power Interface). Dimensions and Weight Overall Dimensions Approximately 10.76" (w) x 6.93" (d) x 0.54" (h) (273.5 x 176 x 13.6 mm) Weight Approximately 1.65 lb.
Popular Accessories For ordering or additional information on Fujitsu accessories please visit our Web site at www.shopfujitsu.com or call 1-800-FUJITSU. Included Software Depending on your pre-installed operating system, your Tablet PC comes with software for playing audio and video files of various formats. In addition there is virus protection software and Power Management software. The following list indicates the software included with your system.
OmniPass® Fingerprint application The fingerprint sensor uses Softex OmniPass which provides password management capabilities to Microsoft Windows operating systems. OmniPass lets you use a "master password" for all Windows, applications, and on-line passwords, and presents a convenient user interface through which you can securely manage passwords, users, and multiple identities for each user. Skype Skype allows users to communicate with peers by voice, video, and instant messaging over the Internet.
Regulatory Information Notice Changes or modifications not expressly approved by Fujitsu could void this user’s authority to operate the equipment. FCC NOTICES Notice to Users of Radios and Television This equipment has been tested and found to comply with the limit for class B digital devices, pursuant to parts 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Appendix A: WLAN User’s Guide FCC Regulatory Information Please note the following regulatory information related to the optional wireless LAN device. Regulatory Notes and Statements Wireless LAN, Health and Authorization for use Radio frequency electromagnetic energy is emitted from Wireless LAN devices. The energy levels of these emissions, however, are far much less than the electromagnetic energy emissions from wireless devices such as mobile phones.
Regulatory Information/Disclaimers Installation and use of this Wireless LAN device must be in strict accordance with the instructions included in the user documentation provided with the product. Any changes or modifications made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment.
3 4 Connect the equipment to an outlet on a circuit different from the one the receiver is connected to. Consult the dealer or an experienced radio/TV technician for help. FCC/IC Radio Frequency Exposure statement The available scientific evidence does not show that any health problems are associated with using low power wireless devices. There is no proof, however, that these low power wireless devices are absolutely safe.
Canadian Notice The device for the 5150 - 5250 MHz band is only for indoor usage to reduce the potential for harmful interference to co-channel mobile satellite systems. The maximum antenna gain of 6 dBi permitted (for devices in the 5250 - 5350 MHz, 5470 - 5725 MHz and 5725 - 5825 MHz bands) to comply with the e.i.r.p. limit as stated in A9.2 of RSS210.
Before Using the Optional Wireless LAN This manual describes the procedures required to properly set up and configure the optional integrated Wireless LAN USB device (referred to as "WLAN device" in the rest of the manual). Before using the WLAN device, read this manual carefully to ensure its correct operation. Keep this manual in a safe place for future reference.
Wireless LAN Modes Using this Device Ad Hoc Mode "Ad Hoc Mode" refers to a wireless network architecture where wireless network connectivity between multiple computers is established without a central wireless network device, typically known as Access Point(s). Connectivity is accomplished using only client devices in a peer-to-peer fashion. That is why Ad Hoc networks are also known as peer-to-peer networks.
Access Point (Infrastructure) Mode Infrastructure mode refers to a wireless network architecture in which devices communicate with wireless or wired network devices by communicating through an Access Point. In infrastructure mode, wireless devices can communicate with each other or with a wired network. Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services, devices, and computers (e.g., file servers, printers, databases).
How to Handle This Device The WLAN device is an optional device that may come pre-installed in your mobile computer. Under normal circumstances, it should not be necessary for you to remove or re-install it. The operating system that your mobile computer comes with has been pre-configured to support the WLAN device. • The Wireless LAN devices support IEEE802.11a, IEEE802.11b, IEEE802.11g, and IEEE802.11n. • The WLAN devices operate in the 2.4 GHz ISM band and the 5 GHz lower, middle, and upper UNII bands.
Deactivation Using the Wireless On/Off Switch The WLAN device can be deactivated quickly and efficiently by toggling the Wireless On/Off Switch to the Off position. The switch has no effect on non-Wireless LAN models. Wireless On/Off Switch Figure 25. Wireless LAN/Bluetooth On/Off Switch Location Disconnection Using the Icon in the Taskbar Note that disconnecting via the icon in the system tray does not turn off the radio; it continues to transmit and receive even though it’s not connected.
Configuration of the WLAN Device The optional WLAN device can be configured to establish wireless network connectivity using the software that is built into Windows. Support for most industry standard security solutions is contained in this software.Pre-defined parameters will be required for this procedure. Please consult with your network administrator for these parameters: Configuring the WLAN Using Windows 1 From Modern Start screen press [Windows]+[X], then select Control Panel from the menu.
Troubleshooting the WLAN Troubleshooting Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table.
Problem Unavailable network connection (continued) Possible Cause Possible Solution RF interference from Access Points or other wireless networks The use of identical or overlapping RF channels can cause interference with the operation of the WLAN device. Change the channel of your Access Point to a channel that does not overlap with the interfering device. Wireless network authentication has failed Re-check your Network Authentication, Encryption, and Security settings.
WLAN Specifications Specifications Item Specification Type of network The integrated Ralink RT3572 802.11a/b/g/n Wireless LAN USB Device conforms to IEEE 802.11a, 802.11b/g, and 802.11n, Wi-Fi based*. Transfer rate (Automatic switching) 150 Mbps maximum data rate Active frequency Typical operating distances** Number of channels • • • • • • • • • • 802.11n: 2.4 GHz or 5 GHz 802.11b/g: 2400~2473 MHz 802.11a: 4900 ~ 5850 MHz 802.11a: 40 ft. (12 m) @ 54 Mbps; 300 ft. (91 m) @ 6 Mbps 802.11b: 100 ft.
Using the Bluetooth Device The Bluetooth 4.0+HS module allows you to communicate quickly and wirelessly with other devices within a short distance. What is Bluetooth Bluetooth technology is designed as a short-range wireless link between mobile devices, such as laptop computers, phones, printers, and cameras. Bluetooth technology is used to create Personal Area Networks (PANs) between devices in short-range of each other.
FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. The Bluetooth antenna is located on the front edge of the right palm rest and is exempt from minimum distance criteria due to its low power. The transmitters in this device must not be co-located or operated in conjunction with any other antenna or transmitter.
Appendix B: Fingerprint Sensor Device Introducing the Fingerprint Sensor Device Your system has a fingerprint sensor device on the rear of the tablet in the top right corner. Fingerprint Sensor Device Figure 26.
After you have “enrolled” - or registered - your fingerprint, you can simply swipe your fingertip over the sensor for the system recognize you. The fingerprint sensor uses Softex OmniPass which provides password management capabilities to Microsoft Windows operating systems. OmniPass enables you to use a "master password" for all Windows, applications, and online passwords. OmniPass requires users to authenticate themselves using the fingerprint sensor before granting access to the Windows desktop.
Installing the OmniPass Application If OmniPass is already installed on your system, go to “User Enrollment” on page 106. Otherwise continue with this section on software installation. • INSTALLATION OF THE APPLICATION REQUIRES THAT YOU HAVE AN EXTERNAL OPTICAL DRIVE ATTACHED TO YOUR SYSTEM. • FOR INSTALLATION, OMNIPASS REQUIRES THAT THE USER INSTALLING OMNIPASS HAVE ADMINISTRATIVE PRIVILEGES TO THE SYSTEM.
Click the Start button, select Settings, and click Control Panel. Double-click Softex OmniPass in the Control Panel, and the OmniPass Control Center will appear. If it does not appear, then the program is not properly installed, or, Click the Start button, select Programs, and from the submenu select the Softex program group, from that submenu click OmniPass Control Center. 2 Select the About tab at the top of the OmniPass Control Center. The About tab window appears with version information about OmniPass.
User Enrollment Before you can use any OmniPass features you must first enroll a user into OmniPass. Master Password Concept Computer resources are often protected with passwords. Whether you are logging into your computer, accessing your email, e-banking, paying bills online, or accessing network resources, you often have to supply credentials to gain access. This can result in dozens of sets of credentials that you have to remember.
Basic Enrollment The Enrollment Wizard will guide you through the process of enrolling a user. Unless you specified otherwise, after OmniPass installation the Enrollment Wizard will launch on Windows login. If you do not see the Enrollment Wizard, you can bring it up by clicking Start on the Windows taskbar; select Programs; select Softex; click OmniPass Enrollment Wizard. 1 2 3 4 5 Click Enroll to proceed to username and password verification.
During initial user enrollment, you will be prompted to select the finger you wish to enroll. Fingers that have already been enrolled will be marked by a green check. The finger you select to enroll at this time will be marked by a red arrow. OmniPass will allow you re-enroll a finger. If you choose a finger that has already been enrolled and continue enrollment, OmniPass will enroll the fingerprint, overwriting the old fingerprint. Select a finger to enroll and click [Next].
OmniPass Authentication Toolbar After installing OmniPass and restarting, you will notice a dialog you have not seen before at Windows Logon. This is the OmniPass Authentication Toolbar, and it is displayed whenever the OmniPass authentication system is invoked.
Additional Settings for Remembering a Site When OmniPass prompts you to enter a “friendly name” you also have the opportunity to set how OmniPass authenticates you to this site. There are three effective settings for how OmniPass handles a remembered site. The default setting is Automatically click the “OK” or “Submit” button for this password protected site once the user is authenticated.
The following cases are applicable to using OmniPass to login to: Windows, remembered web sites, and all other password protected resources. With Master Password Once you return to a site you have remembered with OmniPass, you may be presented with a master password prompt. Enter your master password and you will be allowed into the site.
OmniPass will overwrite an old set of credentials for a website if you attempt to use Remember Password on an already remembered site. The exception to the above rule is when resetting the Windows password. If your password is reset in Windows, the next time you login to Windows, OmniPass will detect the password change and prompt you to “Update” or “Reconfirm” the password with OmniPass. Enter your new Windows password in the prompt and click OK.
Choosing User Identity during Login To choose your identity during login, type your username in the User Name: field. Press [Tab] and see that the Domain: field self-populates. Click the Password: field to bring the cursor to it, and you will see the pull-down menu in the Identity: field. Select the identity to login as, then click OK. Switch User Identity To switch identities at any time, right-click the OmniPass system tray icon and click Switch User Identity from the submenu.
• YOU SHOULD PERIODICALLY EXPORT YOUR USER PROFILE AND STORE IT IN A SAFE PLACE. IF ANYTHING HAPPENS TO YOUR SYSTEM, YOU CAN IMPORT YOUR OMNIPASS PROFILE TO A NEW SYSTEM AND HAVE ALL YOUR REMEMBERED SETTINGS AND FINGERPRINTS INSTANTLY. • YOU DON'T FORGET THE WINDOWS LOGIN CREDENTIALS WHEN EXPORTING. WHEN YOU EXAMINE THE IMPORTATION, YOU ARE PROMPTED FOR AUTHENTICATION. THE CREDENTIALS THAT WILL ALLOW A USER PROFILE TO BE IMPORTED ARE THE WINDOWS LOGIN CREDENTIALS OF THE USER EXPORTED USER.
Things to Know Regarding Import/Export • Assume you export a local Windows User profile from OmniPass. You want to import that profile to another machine that has OmniPass. Before you can import the profile, a Windows user with the same login credentials must be created on the machine importing the profile. Example: I have a Windows user with the username “Tom” and the password “Sunshine” on my system. I have enrolled Tom into OmniPass and remembered passwords. I want to take all my passwords to new system.
If you click Adds a new user to OmniPass you will start the OmniPass Enrollment Wizard. The Enrollment Wizard is documented in “User Enrollment” on page 106. If you click Removes a user from OmniPass, OmniPass will prompt you to authenticate. Authenticate with the credentials (or enrolled fingerprint) of the user you wish to remove. OmniPass will prompt you to confirm user removal. Click OK to complete user removal. REMOVING A USER WILL AUTOMATICALLY DESTROY ALL OMNIPASS DATA ASSOCIATED WITH THAT USER.
With the second option, Manually log on to OmniPass at startup, OmniPass will prompt you to login once you have logged on to Windows. With the third option, Do not log on to OmniPass at startup, OmniPass will not prompt for a user to be logged on. You can manually log on to OmniPass by right-clicking the OmniPass taskbar icon and clicking Log in User from the right-click menu. Troubleshooting You cannot use OmniPass to create Windows users.
This dialog box occurs when OmniPass was unable to log you into Windows with the credentials supplied (username and password). This could happen for any of the following reasons: • Your Windows password has changed • Your Windows account has been disabled If you are having difficulties due to the first reason, you will need to update OmniPass with your changed Windows account password. Click Update Password and you will be prompted with a dialog to reconfirm your password.
Index A Booting the System 42 Built-in Speakers 57 About This Guide 11 AC adapter 37 plug adapters 77 Active Digitizer 26 application buttons 35 Auto/Airline Adapter 37, 38 C Cameras 15, 18, 20 Capacitive Touchscreen 30 Clicking 26 Contact Information 12 conventions used in the guide 11 B D Battery 47 care 77 cold-swapping 50 conserving power 44 dead 59 faulty 59 hot-swapping 51 increasing life 77 Lithium Polymer battery 47 low 49 problems 59, 60 recharging 48 replacing 49 shorted 49 Standby mode 49 b
user enrollment 106 using OmniPass 108 Front Web Camera 15, 20 Fujitsu Contact Information 12 power icon 23 Power Management 44 Power On Self Test 40, 62 Power/Suspend/Resume Switch 44 Pre-Installed Software 84 G R Gestures 30 Rear Web Camera 18 Registration 43 Regulatory Information 86 removable battery pack 18 Restarting 46 Restoring Your Pre-installed Software 63 H Hard Disk Drive 57 Hard Disk Drive Passwords 40 HDMI Port 19 headphone 19 Hibernation Feature 45 S L SD Card installing 52 removing
T Touch Screen calibrating 29 clicking 27 dragging 28 Troubleshooting 54 Audio Problems 57 battery 59 display 61 hard drive 57 mouse 57 power 58 USB 58 U Universal Serial Bus 19, 20 Using the Optional Capacitive Touchscreen 30 W Warranty 13 Windows Power Management 45 Wireless LAN Before Using the Wireless LAN 91 configuring 91 connection to the network 96 deactivating/disconnecting 94 modes 92 Specifications 99 Troubleshooting 96 121
