C141-E234-01EN MAX3147FC MAX3073FC MAX3036FC HARD DISK DRIVES PRODUCT/MAINTENANCE MANUAL
FOR SAFE OPERATION Handling of This Manual This manual contains important information for using this product. Read thoroughly before using the product. Use this product only after thoroughly reading and understanding especially the section "Important Alert Items" in this manual. Keep this manual handy, and keep it carefully. FUJITSU makes every effort to prevent users and bystanders from being injured or from suffering damage to their property. Use the product according to this manual.
Caution This computer device shall meet FCC Class A environment. If you use this device at Home environment, it may affect to the Television set, Radio receiver, and so on. In this case, you may require to take action to resolve any affection due to this device. The contents of this manual may be revised without prior notice. The contents of this manual shall not be disclosed in any way or reproduced in any media without the express written permission of Fujitsu Limited.
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REVISION RECORD Edition Date published 01 Revised contents June, 2005 Specification No.
Related Standards Product specifications and functions described in this manual comply with the following ANSI (*1) standards. Document number Title NCITS TR-19 FIBRE CHANNEL PRIVATE LOOP SCSI DIRECT ATTATH (FC-PLDA) ANSI X3.230-1994 FIBRE CHANNEL PHYSICAL AND SIGNALING INTERFACE (FC-PH) ANSI X3.297-1996 FIBRE CHANNEL PHYSICAL AND SIGNALING INTERFACE-2 (FC-PH-2) ANSI X3.272-199X FIBRE CHANNEL ARBITRATED LOOP (FC-AL) ANSI X3.
Preface This manual describes the MAX3147FC, MAX3073FC, and MAX3036FC 3.5" type hard disk drives with an embedded fibre channel controller. This manual details the specifications and functions of the above disk drive, and gives the requirements and procedures for installing it into a host computer system. This manual is written for users who have a basic understanding of hard disk drives and their use in computer systems. The MANUAL ORGANIZATION section describes organization and scope of this manual.
Preface APPENDIX A Connector Signal Allocation The appendix gives supplementary information, including the signal assignments of interface connectors. CONVENTIONS USED IN THIS MANUAL The MAX3147FC, MAX3073FC, and MAX3036FC disk drives are described as "the hard disk drive (HDD)", "the disk drive" or "the device" in this manual. Decimal number is represented normally. Hexadecimal number is represented as X'17B9', 17B9h or 17B9H. Binary number is represented as "010".
Preface Attention Please forward any comments you may have regarding this manual. To make this manual easier for users to understand, opinions from readers are needed. Please write your opinions or requests on the Comment at the back of this manual and forward it to the address described in the sheet.
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Important Alert Items Important Alert Messages The important alert messages in this manual are as follows: A hazardous situation could result in minor or moderate personal injury if the user does not perform the procedure correctly. Also, damage to the product or other property, may occur if the user does not perform the procedure correctly. Task Specification Alert message Page Data loss The drive adopts Reed-Solomon code for ECC.
Important Alert Items Task Installation Alert message Page 1. When dismounting the drive which is mounted on the system while power is supplied to it. 5-16 Damage • The drive to be dismounted must be separated from the loop. Dismounting the drive which is not separated from the loop may cause an unexpected error. • If the drive is not separated from the loop, issue an LPB to the drive from the initiator in a primitive sequence of the order set.
Important Alert Items Task Diagnostics and Maintenance Alert message Page Caution 1. Always ground yourself with a wrist strap connected to ground before handling. ESD (Electrostatics Discharge) may cause the damage to the device. 6-5 2. Do not remove a PCA. This operation is required to prevent unexpected or unpredictable operation. 3. Do not use a conductive cleaner to clean a disk drive assembly. Damage 1. Never remove any labels from the drive. 6-14 2.
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MANUAL ORGANIZATION PRODUCT/ MAINTENANCE MANUAL (This manual) FIBRE CHANNEL INTERFACE SPECIFICATIONS C141-E234 1. 2. 3. 4. 5. 6. 7. General Description Specifications Data Format Installation Requirements Installation Diagnostics and Maintenance Error Analysis 1. 2. 3. 4. 5. 6.
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CONTENTS CHAPTER 1 CHAPTER 2 CHAPTER 3 General Description .................................................................. 1-1 1.1 Standard Features .................................................................................... 1-2 1.2 Hardware Structure ................................................................................. 1-5 1.3 System Configuration.............................................................................. 1-7 Specifications ..............................
Contents 4.1.2 Mounting orientations .............................................................................4-3 4.1.3 Notes on mounting ..................................................................................4-3 4.2 Power Supply Requirements ...................................................................4-8 4.3 Connection Requirements .......................................................................4-9 4.3.1 Connector.............................................................
Contents 6.2.5 Tools and test equipment ........................................................................ 6-9 6.2.6 Tests ........................................................................................................ 6-9 6.3 Operation Check.................................................................................... 6-11 6.3.1 Initial seek operation check................................................................... 6-11 6.3.2 Operation test ...................................
Contents Illustrations Figures xiv Figure 1.1 Figure 1.2 FC model drives outer view ......................................................... 1-5 Example of FC-AL system configuration.................................... 1-7 Figure 3.1 Figure 3.2 Figure 3.3 Figure 3.4 Figure 3.5 Figure 3.6 Figure 3.7 Figure 3.8 Cylinder configuration ................................................................. 3-2 Spare area in cell ..........................................................................
Contents Tables C141-E234 Table 2.1 Table 2.2 Table 2.3 Model names and order numbers..................................................2-1 Function specifications .................................................................2-2 Environmental/power requirements..............................................2-4 Table 3.1 Format capacity.............................................................................3-8 Table 4.1 Surface temperature check point ..........................................
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CHAPTER 1 General Description 1.1 Standard Features 1.2 Hardware Structure 1.3 System Configuration This chapter describes the feature and configuration of the hard disk drives (HDDs). The drives are high performance large capacity 3.5" type hard disk drives with an embedded Fibre-Channel controller.
General Description • • • Arbitration Disconnection/Reconnection Data bus parity The SCSI commands can manipulate data through logical block addressing regardless of the physical characteristics of the disk drive. This allows software to accommodate future expansion of system functions. (4) Dual-port support The HDD has two pairs of driver and receiver sets for the Fibre Channel to support dual-port connection.
1.1 Standard Features When Write Cache is enabled, you should ensure that the cached data is surely flushed to the disk media before you turn off the drive's power. To ensure it, you should issue either the SYNCHRONIZE CACHE command or the STOP UNIT command with specifying “0” to the Immediate bit, and then confirm that the command is surely terminated with the GOOD STATUS.
General Description (12) Error recovery The HDD can try to recover from errors in Fibre Channel Loop or the disk drive using its powerful retry processing. If a recoverable data check occurs, error-free data can be transferred to the initiator after being corrected in the data buffer. The initiator software is released from the complicated error recover processing by these error recovery functions of the HDD.
1.2 Hardware Structure (19) Diagnosis The HDD has a diagnostic capability which checks internal controller functions and drive operations to facilitate testing and repair. (20) Low power consumption By using highly integrated LSI components, the power consumption of the HDD is very low, and this enables the unit to be used in wide range of environmental conditions. (21) Low noise and low vibration The noise level is low; approx. 3.5 Bels at Ready for the drive. This makes it ideal for office use.
General Description (2) Heads The MR (Magnet - Resistive) of the CSS (contact start/stop) type heads are in contact with the disks when the disks are not rotating, and automatically float when the rotation is started. (3) Spindle motor The disks are rotated by a direct-drive hall-less DC spindle motor. The motor speed is controlled by a feedback circuit using the counter electromotive current to precisely maintain the specified speed.
1.3 System Configuration 1.3 System Configuration For the Fibre Channel, the ANSI standard defines Arbitrated Loop, Fabric, and Point-to-Point technologies. The drives support the Arbitrated Loop technology. Figure 1.2 gives an example of the FC-AL system configuration. Port B BC BC Port B Drive (Node-2) Initiator (Node-1) Port A BC BC Port A Port B BC BC Port B Drive (Node-3) Drive (Node-4) Port A Figure 1.
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CHAPTER 2 Specifications 2.1 Hardware Specifications This chapter describes specifications of the HDD. 2.1 Hardware Specifications 2.1.1 Model name and order number Each model has different recording capacities when shipped. Table 2.1 lists the model name and order number. The data format can be changed by reinitializing with the user's system. Table 2.1 Model names and order numbers Model name Order number Interface type Capacity (user area) MAX3147FC CA06693-B400 SCA2, FC-AL 147.
Specifications 2.1.2 Function specifications Table 2.2 shows the function specifications of the HDD. Table 2.2 Function specifications Specification Item Formatted capacity/device (*1) Number of disks Number of heads -1 Number of rotations min (rpm) MAX3147FC MAX3073FC MAX3036FC 147.0 GB (*2) 73.5 GB (*2) 36.7 GB (*2) 4 2 1 8 4 2 15,000 ± 0.2% Average latency time Seek time (*3) (Read/Write) Start/stop time (*4) Track to Track 0.2 ms/0.4 ms Average 3.3 ms/3.8 ms Full stroke 8.
2.1 Hardware Specifications The seek time is as follows: Seek time [ms] (*3) Seek Difference [4096 Cyl/div] (*4) The start time is the time from power on or start command to when the HDD is ready, and the stop time is the time for disks to completely stop from power off or stop command. (*5) This value indicates during idle mode. Power supply at nominal voltage ±1%. 25°C ambient.
Specifications 2.1.3 Environmental specifications Table 2.3 lists environmental and power requirements. Table 2.
2.1 Hardware Specifications (*1) For detail condition, see Section 4.1. (*2) Vibration applied to the drive is measured at near the mounting screw hole on the frame as much as possible. (*3) At random seek write/read and default on retry setting with log sweep vibration. (*4) At power-off state after installation Vibration displacement should be less than 2.5 mm. (*5) Input voltages are specified at the drive connector side, during drive ready state.
Specifications Note: The MTBF is defined as: Operating time (hours) at all field sites MTBF = The number of equipment failures from all field sites Failure of the equipment means failure that requires repair, adjustments, or replacement. Mishandling by the operator, failures due to bad environmental conditions, power trouble, host system trouble, cable failures, or other failures not caused by the equipment are not considered.
2.1 Hardware Specifications (4) Data security at power failure Integrity of the data on the disk is guaranteed against all forms of DC power failure except on blocks where a write operation is being performed. The above does not applied to formatting disks or assigning alternate blocks.
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CHAPTER 3 Data Format 3.1 Data Space 3.2 Logical Data Block Addressing 3.3 Defect Management This chapter explains data space definition, logical data block addressing, and defect management on the HDD. 3.1 Data Space The HDD manages the entire data storage area divided into the following three data spaces.
Data Format Cylinder –154 to ~ Cylinder –147 Internal test cylinder ~ Cell 0 1 0 Cylinder 0 1 • 26 27 28 • 53 Internal test space ~ SA139 Cylinder –143 to ~ Cylinder –4 Zone ~ • SA0 ~ ~ System space ~ User Space for Cell 0-0 Spare Sectors per Cell 0-0 User Space for Cell 1-0 Spare Sectors per Cell 1-0 • User Space (Primary Cylinder 0 - (n-1)) m-26 User Space for Cell P1-0 P1 • m Spare Sectors per Cell P1-0 (1) Alternate Cylinder User Space for Cell xx-1 1 : 17 Note: n User Space fo
3.1 Data Space (1) User space The user space is a storage area for user data. The data format on the user space (the length of data block and the number of data blocks) can be specified with the MODE SELECT or MODE SELECT EXTENDED command. The user can also specify the number of logical data blocks to be placed in the user space with the MODE SELECT or MODE SELECT EXTENDED command.
Data Format 3.1.2 Alternate spare area The alternate spare area consists of the last track of each cell in the user space and an alternate cylinder allocated to the last cylinder of each zone. The spare area in each cell is placed at the end of the last track as shown in Figure 3.2. These spare sectors are located in the end of the track logically, not necessarily located at the end physically because of track skew or cylinder skew. (Details are explained on Subsection 3.1.3.
3.1 Data Space 3.1.3 Track format (1) Physical sector allocation Figure 3.4 shows the allocation of the physical sectors in a track. The length in bytes of each physical sector and the number of sectors per track vary depending on the logical data block length. The unused area (G4) exists at the end of the track in formats with most logical data block lengths. The interval of the sector pulse (length of the physical sector) is decided by the HDD internal free running clock frequency.
Data Format Track skew Head Track skew Head skew Head Leading logical sector in head p+1 Figure 3.5 Track skew/head skew The number of physical sectors (track skew factor and head skew factor) corresponding to the skew time varies depending on the logical data block length because the track skew and the head skew are managed for individual sectors.
3.1 Data Space Each sector on the track consists of the following fields: (1) Gaps (G1, G2, G3) No pattern is written on the gap field. (2) PLO Sync In this field, pattern X'00' is written. (3) Sync Mark (SM1, SM2) In this field, special pattern is written. This special pattern indicates the beginning of the data field. (4) Data field (DATA1-DATA4) User data is stored in the data field of the sector.
Data Format 3.1.5 Format capacity The size of the usable area for storing user data on the HDD (format capacity) varies according to the logical data block or the size of the spare sector area. Table 3.1 lists examples of the format capacity when the typical logical data block length and the default spare area are used. The following is the general formula to calculate the format capacity.
3.2 Logical Data Block Addressing (1) Block address of user space The logical data block address number is consecutively assigned to all of the data blocks in the user space starting with 0 to the first data block. The HDD treats sector 0, track 0, cylinder 0 as the first logical data block. The data block is allocated in ascending order of addresses in the following sequence (refer to Figure 3.5): 1) Logical data blocks are assigned in ascending order of sector number in the same track.
Data Format 3.3 Defect Management 3.3.1 Defect list Information of the defect location on the disk is managed by the defect list. The following are defect lists which the HDD manages. • P list (Primary defect list): This list consists of defect location information available at the disk drive shipment and is recorded in a system space. The defects in this list are permanent, so the initiator must execute the alternate block allocation using this list when initializing the disk.
3.3 Defect Management (1) Alternate block allocation during FORMAT UNIT command execution When the FORMAT UNIT command is specified, the allocation of the alternate block to those defective sectors included in the specified lists (P, G, or D) is continued until all spare sectors in the same cell are used up. When they are used up, unused spare sectors in the alternate cylinder are allocated to the subsequent sectors in the cylinder by means of alternate sector treatment. Figure 3.
Data Format If above errors are detected during FORMAT UNIT command, the HDD allocates the alternate block(s) to the defective data blocks. Reassign procedure itself is the same as one in REASSIGN BLOCKS command. *1 (2) Certification is permitted when DCRT flag is cleared (DCRT flag=0) in FORMAT UNIT command. The HDD checks all initialized logical data blocks by reading them out after the above alternate block allocation is made to initialize (format) the disk.
3.3 Defect Management (3) Automatic alternate block allocation • Automatic alternate block allocation at read operation If the ARRE flag in the MODE SELECT parameter permits the automatic alternate block allocation, the HDD automatically executes the alternate block allocation and data duplication on the defective data block detected during the READ or READ EXTENDED command. This allocation method is the same as with the REASSIGN BLOCKS command (alternate sector treatment).
Data Format Type 2 (Reassignment of write fail sector) 1) Commands to be applied WRITE WRITE EXTENDED FORMAT UNIT WRITE at executing WRITE AND VERIFY 2) Application requirements / processing When WRITE/WRITE EXTENDED command detects any Servo error (e.g. Write offtrack error) and cannot be recovered within pre-determined retry number (specified in Mode Parameter). For the sectors around defective Servo, alternate blocks are allocated and the data of this WRITE commands are re-written.
CHAPTER 4 Installation Requirements 4.1 Mounting Requirements 4.2 Power Supply Requirements 4.3 Connection Requirements This chapter describes the environmental, mounting, power supply, and connection requirements. 4.1 Mounting Requirements 4.1.1 External dimensions Figures 4.1 show the external dimensions of the HDD and the location of the holes for the HDD mounting screws.
Installation Requirements The value marked with (*) indicates the dimension between mounting holes on the bottom face. [Unit: mm] Figure 4.
4.1 Mounting Requirements 4.1.2 Mounting orientations The permissible orientations of the HDD are shown in Figure 4.2, and the tolerance of the angle is ±5° from the horizontal plane. (a) Horizontal –1 (b) Horizontal –2 (c) Vertical –1 (d) Vertical –2 (e) Upright mounting –1 (f) Upright mounting –2 Direction of gravity Figure 4.2 4.1.3 HDD orientations Notes on mounting Damage Never remove any labels from the drive or deface them in any way.
Installation Requirements (1) Mounting screw Use #6-32UNC. (2) Mounting frame structure Special attention must be given to mount the HDD disk enclosure (DE) as follows. a) Use the frame with an embossed structure, or the like. Mount the HDD with making a gap of 2.5 mm or more between the HDD and the frame of the system. b) As shown in Figure 4.3, the inward projection of the screw from the HDD frame wall at the corner must be 5.0 mm or less. c) Tightening torque of screw must be secured with 0.
4.1 Mounting Requirements (3) Limitation of side-mounting Use the four screw holes at the both ends on the both sides as shown in Figure 4.4. Do not use the center hole by itself. In case of using the center hole, it must be used in combination with two holes on both ends. (Total six screws for six holes enclosed) 4 Holes for mounting screw 3 2 In case of using a center hole, use it in combination with the holes of both ends. 1 Holes for mounting screw Use four holes (No.1 to No.4) to mount.
Installation Requirements Table 4.1 No. Surface temperature check point Measurement point Max. temperature on package 1 DE surface 60°C 2 Read channel LSI 80°C 3 VCM/SPM Driver 92°C 4 HDC 90°C 5 MPU 90°C 2 3 5 1 4 Figure 4.
4.1 Mounting Requirements (6) Service clearance area The service clearance area, or the sides which must allow access to the HDD for installation or maintenance, is shown in Figure 4.6. [Surface R] • Hole for mounting screw [Surface P] • Cable connection [Surface Q] • Hole for mounting screw Figure 4.6 (7) Service clearance area Environmental magnetic field Do not install the HDD in the vicinity of equipment giving off strong magnetic fields, such as monitors, televisions, or loudspeakers.
Installation Requirements 4.2 Power Supply Requirements (1) Allowable input voltage and current The power supply input voltage measured at the power supply connector pin of the HDD (receiving end) must satisfy the requirement given in Subsection 2.1.3. (For other requirements, see Items (4) below.) (2) Current waveform (reference) Figure 4.7 shows the waveform of +12 VDC. MAX3147FC Time (2 sec/div) Time (2 sec/div) Figure 4.
4.3 Connection Requirements (5) Noise filter To eliminate AC line noise, a noise filter should be installed at the AC input terminal on the HDD power supply unit. The specification of this noise filter is as follows: • Attenuation: 40 dB or more at 10 MHz • Circuit construction: T-configuration as shown in Figure 4.8 is recommended. Figure 4.8 4.3 Connection Requirements 4.3.1 Connector AC noise filter (recommended) Figure 4.9 shows the location of interface connector.
Installation Requirements 4.3.2 Interface connector The connector for the Fibre Channel Loop is an unshielded SCA-2 connector which has two 20pin rows spaced 1.27 mm (0.05 inch) apart. Figure 4.10 shows the connector. See Appendix A for signal assignments on the connector. For details on the physical/electrical requirements of the interface signals, refer to Section 1.3 “Physical Requirements, Electrical Requirements” of the Fibre Channel Interface Specifications. Figure 4.
CHAPTER 5 Installation 5.1 Notes on Handling Drives 5.2 Setting 5.3 Mounting Drives 5.4 Checking Operation after Installation and Preparing the HDD for Use 5.5 Dismounting Drives 5.6 Spare Disk Drive This chapter describes the notes on handling drives, setting, mounting drives, confirming drive operations after installation and preparation for use, and dismounting drives. 5.1 Notes on Handling Drives The items listed in the specifications in Table 2.1 must be strictly observed.
Installation (2) Unpackaging a) Use a flat work area. Check that the "This Side Up" sign side is up. Handle the package on soft material such as a rubber mat, not on hard material such as a desk. b) Be careful not to give excess pressure to the internal unit when removing cushions. c) Be careful not to give excess pressure to the PCA and interface connector when removing the drive from the Fcell. d) Never remove any labels from the drive. Never open the disk enclosure for any reason.
5.2 Setting 5.2 Setting 5.2.1 Loop ID setting When setting the fibre channel loop ID, use SEL0 to SEL6 of interface connector CN1. IN bit weighting, SEL6 corresponds to the MSB, SEL0 to the LSB, and 126 types of X'00' to X'7D' can be specified as loop IDs. 5.2.2 Mode settings (1) Motor start mode The method for start control of the HDD spindle motor can be set in accordance with Table 5.1. Table 5.
Installation 5.3 Mounting Drives 5.3.1 Mounting procedures Since mounting the drive depends on the system cabinet structure, determine the work procedures considering the requirements specific to each system. The general mounting method and items to be checked are shown below. See Subsection 4.1 for the details of requirements for installing the HDD.
5.4 Checking Operation after Installation and Preparing the HDD for Use 5.4 Checking Operation after Installation and Preparing the HDD for Use 5.4.1 Checking initial operation This section explains how to check operation after power is turned on. Since the initial operation of an HDD differs depending on the settings of the motor start mode, check the following initial operations according to the motor start mode set during installation.
Installation The Active LED goes off while the HDD command is being executed. For some commands, however, since the Active LED goes off for only a fraction of a second, the Active LED looks like it flashes or remains lit. 5.4.2 Checking connection When the initial operation is checked normally after power is turned on, check that the HDD is connected to the loop from the host system.
5.4 Checking Operation after Installation and Preparing the HDD for Use Motor starts when power is turned on d) (60 Figure 5.
Installation Motor starts by START/STOP command * Executing time: about 60 seconds 1 Figure 5.
5.4 Checking Operation after Installation and Preparing the HDD for Use (2) Checking at abnormal end a) When sense data can be obtained with the REQUEST SENSE command, analyze the sense data and retry recovery for a recoverable error. Refer to Chapter 5 “Sense Data and Error Recovery Method” of the Fibre Channel Interface Specifications for further details. b) Check the setting of the terminals.
Installation (2) FORMAT UNIT command Initialize entire recording surface of the disk with the FORMAT UNIT command. The FORMAT UNIT command initializes entire surface of the disk using the P lists, verifies data blocks after initialization, and allocates an alternate block for a defect block detected with verification. With initialization, the value "00" is written into all bytes of all logical data blocks.
5.4 Checking Operation after Installation and Preparing the HDD for Use 5.4.
Installation (1) Error recovery parameter The following parameters are used to control operations such as the HDD internal error recovery: a.
5.4 Checking Operation after Installation and Preparing the HDD for Use Notes: 1. The user can arbitrarily specify the following parameters according to the system requirements: • • • • 2. (2) ARRE AWRE TB PER The user also can arbitrarily specify parameters other than the above. However, it is recommended to use the default setting in normal operations.
Installation (3) Caching parameters The following parameters are used to optimize the HDD Read-Ahead caching operations under the system environments. Refer to Chapter 3 “Data Buffer Management” of the Fibre Channel Interface Specifications for further details.
5.4 Checking Operation after Installation and Preparing the HDD for Use (4) Control mode parameters The following parameters are used to control the tagged queuing and error logging. a. Control mode parameters Parameter (5) Default value • Queue algorithm modifier 0 (Execution sequence of read/write commands is optimized.
Installation 5.5 Dismounting Drives Since the method and procedure for dismounting the disk drive for replacement of the drive, etc. depends on the locker structure of the system, etc., the work procedure must be determined in consideration of the requirements specific to the system. This section describes the general procedure and notes on dismounting the drive. Damage 1. When dismounting the drive which is mounted on the system while power is supplied to it.
CHAPTER 6 Diagnostics and Maintenance 6.1 Diagnostics 6.2 Maintenance Information 6.3 Operation Check 6.4 Troubleshooting Procedures This chapter describes diagnostics and maintenance information. 6.1 Diagnostics 6.1.1 Self-diagnostics The HDD has the following self-diagnostic function. This function checks the basic operations of the HDD. • • Initial self-diagnostics Online self-diagnostics (SEND DIAGNOSTIC command) Table 6.
Diagnostics and Maintenance Brief test contents of self-diagnostics are as follows. a. Hardware function test This test checks the basic operation of the controller section, and contains following test. • • • • RAM (microcode is stored) Peripheral circuits of microprocessor (MPU) Memory (RAM) Data buffer b. Seek test This test checks the positioning operation of the disk drive using several seek modes (2 points seek, 1 position sequential seek, etc.).
6.1 Diagnostics The HDD does not reply to the loop for up to 2 seconds after the initial self-diagnostics is started.
Diagnostics and Maintenance When an error is detected in the self-diagnostics, the HDD terminates the SEND DIAGNOSTIC command with the CHECK CONDITION status. The initiator should issue the REQUEST SENSE command when the CHECK CONDITION status is posted. The sense data collected by the REQUEST SENSE command indicates the detail information of the error detected in the self-diagnostics. The HDD status after the CHECK CONDITION status is posted differs according to the type of the detected error.
6.2 Maintenance Information (1) Interface (loop) test The operations of the loop and data buffer on the HDD are checked with the WRITE BUFFER and READ BUFFER commands. (2) Basic operation test The basic operations of the HDD are checked by executing self-diagnosis with the SEND DIAGNOSTIC command (see Subsection 6.1.1).
Diagnostics and Maintenance 6.2.2 Maintenance requirements (1) Preventive maintenance Preventive maintenance is not required. (2) Service life See "(3) Service life," in Section 2.1.5. (3) Parts that can be replaced in the field The PCA cannot be replaced in the field. The DE cannot be replaced in the field. (4) Service system and repairs Fujitsu has the service system and repair facility for the disk drive.
6.2 Maintenance Information Data loss Save data stored on the disk drive to other media before requesting repair. Fujitsu does not assume responsibility if data is destroyed during servicing or repair. See Section 5.1 for notes on packing and handling when returning the disk drive. 6.2.3 Maintenance levels If a disk drive is faulty, replace the whole disk drive since repair requires special tools and environment. This section explains the two maintenance levels.
Diagnostics and Maintenance 6.2.4 Revision numbers The revision number of the disk drive is represented with a letter and a number indicated on the label attached on the HDD. Figure 6.1 shows an example of the label. Figure 6.1 (1) Revision label (example) Indicating revision number at factory shipment When the disk drive is shipped from the factory, the revision number is indicated by deleting numbers in the corresponding letter line up to the corresponding number with = (see Figure 6.2).
6.2 Maintenance Information When the revision number is changed after the drive is shipped from the factory, Fujitsu issues "Engineering Change Request/Notice" in which the new revision number is indicated. When the user changes the revision number, the user should update the revision label as described in item (2) after applying the modification. At shipment Rev. A2 Revising at field Rev. A3 Figure 6.2 6.2.
Diagnostics and Maintenance Start Start self-test by turning the power on Test results OK? No Check host system (Table 6.
6.3 Operation Check 6.3 Operation Check 6.3.1 Initial seek operation check If an error is detected during initialization by the initial seek operation check routine at power-on, the spindle motor of the disk drive stops, and then the disk drive becomes unusable. For an explanation of the operation check before the initial seek, refer to the Section 5.4. 6.3.
Diagnostics and Maintenance 6.4 Troubleshooting Procedures 6.4.1 Outline of troubleshooting procedures This section explains the troubleshooting procedures for disk drive errors. Depending on the maintenance level, analyze the error to detect a possibly faulty part (disk drive, or disk drive part). Full-scale troubleshooting is usually required if the error cause is not known. If the error cause is clear (e.g., abnormal noise in disk enclosure or burning of the PCA), troubleshooting is straightforward.
6.4 Troubleshooting Procedures Table 6.2 Item DC power level System-level field troubleshooting Recommended work Check that the DC voltage is within the specified range (±5%). For +5 VDC, measure the voltage between pin 20 (+5V) of the interface connector and the nearest PCA mounting screw (GND) from the interface connector, and confirm the value is from 4.75 to 5.25 VDC.
Diagnostics and Maintenance 6.4.3 Troubleshooting at the repair site For maintenance at this level, we recommend additional testing of the disk drive and signal checking. The sense data posted from the HDD helps with troubleshooting. This sense data makes the error type clear (functional, mechanical, or electrical error). Chapter 7 error analysis by sense data, and gives supplementary information on finding the error cause (faulty part). Table 6.3 lists how to detect a faulty disk drive subassembly.
6.4 Troubleshooting Procedures 6.4.4 Troubleshooting with parts replacement in the factory This manual does not cover troubleshooting at the factory level. 6.4.5 Finding possibly faulty parts Finding possibly faulty parts in the field was explained in Subsection 6.4.2. This manual does not cover finding possibly faulty parts at the factory level.
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CHAPTER 7 Error Analysis 7.1 Error Analysis Information Collection 7.2 Sense Data Analysis This chapter explains in detail how sense data collected from a disk drive is used for troubleshooting. Sense data reflects an error in the disk drive, and helps with troubleshooting. A sense key, additional sense code, and additional sense code qualifier, taken from various sense data are repeated. Also in this chapter, troubleshooting is performed using these three codes.
Error Analysis Bit 7 Byte 0 6 5 Valid 4 3 2 1 X‘70’ or X‘71’ (error code) 1 X‘00’ 2 0 0 3 [MSB] ILI 4 0 Sense key Information 5 6 [LSB] 7 Basic information 8 0 X‘28’ (additional sense data length) [MSB] 9 Command-specific information 10 11 [LSB] 12 Additional sense code 13 Additional sense code qualifier 14 X‘00’ 15 SKSV 16 Sense key-specific information 17 18 0 0 0 19 Additional information Port 0 Link Rate CDB operation code 20 Detail information 47 ILI:
7.2 Sense Data Analysis 7.2 Sense Data Analysis 7.2.1 Error information indicated with sense data Subsection 7.2.2 onwards explain troubleshooting using sense data. For details of the following sense data, refer to Chapter 5 “Sense Data Error Recovery Methods” of the Fibre Channel Interface Specifications. Table 7.1 lists the definition of sense data. For details of sense data, refer to the Fibre Channel Interface Specifications. Table 7.
Error Analysis 7.2.2 Sense data (3-0C-03), (4-40-xx), and (4-C4-xx) Sense data (3-0C-03), (4-40-xx), and (4-C4-xx) indicate one of the following: • A target sector could not be detected using the sector counter. • A seek process overran the specified time. • A write to a disk terminated abnormally. • An error occurred in power-on self-diagnosis. • A drive error occurred. The symptoms above are generally caused by an error in a PCA or DE. 7.2.
APPENDIX A Connector Signal Allocation A.1 Interface (FC-SCA) Connector Signal Allocation This appendix describes the connector signal allocation.
Connector Signal Allocation A.1 Interface (FC-SCA) Connector Signal Allocation Table A.1 FC-SCA connector: CN1 Pin No. Signal Signal Pin No.
Glossary Additional Sense Code This is a 1-byte code displayed in the sense data and is information which specifies the type of error that was detected. CCS Common Command Set This is the standard form of SCSI logical specifications stipulated by the operations subcommittee of the American National Standards Institute (ANSI) which stipulates functions which a direct access device (magnetic disk, etc.) should support.
Glossary Target (TARG) This is the FC device that executes the input/output operations initiated by the initiator. In this manual, target is abbreviated "TARG.
Acronyms and Abbreviations DTE Disable Transfer on Error A ACK AEN ALT ARRE ACKnowledge Asynchoronous Event Notification ALTernated (block) Automatic Read Reallocation Enabled ASCII American Standard Code for Information Interchange ASG ASiGned block ATN ATTeNtion AWG American Wire Gauge AWRE Automatic Write Reallocation Enabled B bpi bits per inch BSY BuSY BytChk Byte Check E ECC EER EVPD Error Correction Code Enable Early Recovery Enable Vital Product Data F FC FG FIFO FmtData FOV FUA Fibre Channel
Acronyms and Abbreviations M MR MS MSG Magnetro Resistive Multiple Select MeSsaGe T TB TPI TRM Transfer Block Tracks Per Inch TeRMinator O OEM Original Equipment Manufacturer U UnitOfl Unit Offline P P list Primary defect list P/N Parts/Number PBdata Physical Block data PC board Printed Circuit board PCA Printed Circuit Assembly PER Post ERror PF Page Format PLOSync Phase Lock Oscillator Syncronous PMI Partial Medium Indicator PR4ML Partial Response class 4 Maximum Likelihood V VCM VPD VU Voice Coi
Index A D AC noise filter ................................................ 4-9 actuator ........................................................... 1-6 air circulation.................................................. 1-6 allowable input voltage and current................ 4-8 alternate area................................................... 3-9 alternate block allocation.............................. 3-10 alternate block allocation by FORMAT UNIT command ......................................
Index format capacity ............................................... 3-8 format of extended sense data......................... 7-2 format parameter....................................5-9, 5-10 FORMAT UNIT command .......................... 5-10 formatting ....................................................... 5-9 function specification...................................... 2-2 mounting orientation.......................................4-3 mounting procedure ........................................
Index sense data........................................................ 7-1 1-1x-xx .....................................................7-4 3-0C-03 ....................................................7-4 3-1x-xx .....................................................7-4 4-40-xx .....................................................7-4 4-44-xx .....................................................7-4 4-C4-xx ....................................................7-4 5-2x-xx .......................................
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Comment Form We would appreciate your comments and suggestions regarding this manual. Manual code C141-E234-01EN Manual name MAX3147FC, MAX3073FC, MAX3036FC HARD DISK DRIVES PRODUCT/MAINTENANCE MANUAL Please mark each item: E(Excellent), G(Good), F(Fair), P(Poor). General appearance Technical level Organization Clarity Accuracy ( ( ( ( ( ) ) ) ) ) Illustration Glossary Acronyms & Abbreviations Index ( ( ( ( ) ) ) ) Comments & Suggestions List any errors or suggestions for improvement.
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