User manual

Table Of Contents
Appendix
Creating a recovery drive
A recovery drive can help you troubleshoot and x problems with your PC, even if it won’t
start. To create one, all you need is a USB ash drive. Windows will inform you of the
size of the USB ash drive needed to hold the required data.
1. From the taskbar, search for Create a recovery drive and then select it. You may be
asked to enter an administrator password or conrm your selection.
2. When the tool opens, make sure Backup system les to the recovery drive
is selected and then select Next.
3. Connect a USB drive to your PC, select it, and then select Next - Create. A large number of
les need to be copied to the recovery drive, s o th is could take some time.
4. When it’s done, select Finish.
Note:
If you chose not to b ack up the system les when you creat ed your recovery drive on
Windows 10 , you won’t be able to use it to reinstall Wind ows.
Recovery o ptions in Windows 10
If your PC isn’t run
ning as quickly or reliably as it used to, try one of these recovery
options. The foll
owing table can help you decide which one to use.
Problem Try this
Your PC isn’t working well and you re cently
installed an app, driver, or u pdate.
Restore from a syst em restore point
Your PC isn’t working well and it’s been a while
since you installed anything new.
Reset your PC
Your PC won’t s
tart a nd you’ve created a
recovery dri
ve.
Use a recove ry drive to reinstall Windows
Your PC won’t start and you haven’t created a
recovery drive.
Use install
ation media to reinsta ll Windows
Restore fr
om a system restore p oin t
This opti
on takes your PC back to an earlier point in time, called a system restore point. Restore
points ar
e generated when you install a new app, driver, or Windows update, and when you
create a r
estore point manually. Restoring won’t affect your personal les, but it will remove
apps, d r
ivers, and updates installed after the restore point was m ade.
1. Right-c
lick on the start key and select File Explorer.
2. Press the ke ys
Alt
and
Up arrow
.
3. Select
Control Panel.
4. Search Control Panel for Recovery.
5. Selec
t Recovery - Open System Restore - Ne xt .
6. Choose the restore point related to the problematic app, d river, or upda te,
and then select Next - Finish.
Note
: If you don’t see any restore points, it could be because the system protection isn’t turned
on.
To check, go to the Control Panel,searchforRecovery, and then select Recovery - Con gure
Sys
tem Restore - Congure and make sure that Turn On System Protection is selected.
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