Operating manual FUJITSU LIFEBOOK T726 System
Congratulations on your purchase of an innovative product from Fujitsu. The latest information about our products, tips, updates etc. can be found on the Internet at: "http://www.fujitsu.com/fts/" You can find driver updates at: "http://support.ts.fujitsu.com/download" Should you have any technical questions, please contact: • our Hotline/Service Desk (see the Service Desk list or visit: "http://support.ts.fujitsu.
Published by / Contact address in the EU Fujitsu Technology Solutions GmbH Mies-van-der-Rohe-Straße 8 80807 Munich, Germany "http://www.fujitsu.com/fts/" Copyright © Fujitsu Technology Solutions 2016. All rights reserved. Publication Date 02/2016 Order No.
FUJITSU LIFEBOOK T726 Operating manual Innovative technology 7 Ports and controls 9 Important notes 12 First-time setup of your device 16 Working with the notebook 19 Security functions 63 Connecting external devices 86 Removing and installing components during servicing 92 Settings in BIOS Setup Utility 100 Troubleshooting and tips 103 Technical data 112 Manufacturer’s notes 116 Index 124
Remarks Information on the product description meets the design specifications of Fujitsu and is provided for comparison purposes. Several factors may cause the actual results to differ. Technical data is subject to change without prior notification. Fujitsu rejects any responsibility with regard to technical or editorial mistakes or omissions. Trademarks Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited or its subsidiaries in the USA and other countries.
Contents Contents Innovative technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Further information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notational conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Removing a module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing a module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handling data carriers . . . . . . .
Contents Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trusted Platform Module - TPM (dependent on configuration) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enabling TPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disabling TPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Pen input not working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The notebook cannot be started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The notebook stops working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The printer does not print . . . . . . . . . . . .
Innovative technology Innovative technology ... and ergonomic design make your device a reliable and convenient companion. The device boots very quickly, is ready for immediate use and offers a particularly long operating time because of its high capacity battery. With the user-friendly "BIOS Setup Utility" you can control your notebook’s hardware and better protect your system against unauthorised access by using the powerful password properties.
Innovative technology Notational conventions Pay particular attention to text marked with this symbol. Failure to observe these warnings could pose a risk to health, damage the device or lead to loss of data. The warranty will be invalidated if the device becomes defective through failure to observe these warnings. Indicates important information for the proper use of the device.
Ports and controls Ports and controls This chapter presents the individual hardware components of your device. It gives you an overview of the device’s indicators and connections. Please familiarise yourself with these components before you start to work with the device.
Ports and controls Left panel 1 1 2 3 4 = = = = 2 DC input connector (DC IN) VGA monitor port HDMI port SmartCard reader (dependent on configuration) 3 4 5 6 7 5 = USB port 3.0 with charging function (Anytime USB charge) 6 = Microphone jack 7 = Headphone port Rear 1 1 = USB port 3.
Ports and controls Right-hand side 1 2 3 4 3 = USB port 3.
Important notes Important notes Notes Importantnotes This chapter contains essential safety information which must be followed when working with your notebook. Other notes also provide useful information which will help you with your notebook. Safety notes Notes Safetynotes Please follow the safety notes provided in the "Safety/Regulations" manual as well as the safety notes given below. Please pay special attention to the sections in the manual marked with the symbol on the left.
Important notes Additional safety notes for devices with wireless components Wireless LAN: wirelesscomponent: Bluetooth,safetynotes If a wireless component (Wireless LAN, Bluetooth, UMTS, LTE) is incorporated into your notebook, you must be sure to observe the following safety notes when using your notebook: • • • Switch off the wireless components when you are in an aircraft or driving in a car.
Important notes Travelling with your notebook Mobile operation Notebook Transportation Notes Please observe the points listed below when travelling with your notebook. Before you travel ► Back up important data stored on your hard disk. ► Switch off the wireless component for data security reasons. With data traffic via a wireless connection, it is also possible for unauthorised third parties to receive data.
Important notes Cleaning the notebook Do not clean any interior parts yourself; leave this job to a service technician. Only use cleaning products designed for computers. Normal household cleaners and polishes can damage the markings on the keyboard and the device, the paintwork or the notebook itself. Ensure that no liquid enters the notebook. The LCD screen very sensitive to scratches. Only clean the display surface with a very soft, slightly damp cloth. ► Switch the notebook off.
First-time setup of your device First-time setup of your device Gettingstarted First-timesetup Please read the chapter "Important notes", Page 12. If your device is equipped with a Windows operating system, the necessary hardware drivers and supplied software are already pre-installed. Before you switch on the device for the first time, connect it to the mains voltage using the mains adapter, see "Mains adapter connecting", Page 17.
First-time setup of your device Selecting a location Selectinga location Mainsadapter Device Select a suitable location for the device before setting it up. Follow the instructions below when doing so: • Never place the device or the mains adapter on a heat-sensitive surface. The surface could be damaged as a result. Never place the device on a soft surface (e.g. carpeting, upholstered furniture, bed). This can block the air vents and cause overheating and damage.
First-time setup of your device Switching on the device for the first time Switchingon for thefirsttime When you switch on the device for the first time, the supplied software is installed and configured. Because this procedure must not be interrupted, you should set aside enough time for it to be fully completed and connect the device to the mains using the mains adapter.
Working with the notebook Working with the notebook Notebook Notebook,operation This chapter describes the basics for operating your notebook. Please read the chapter entitled "Connecting external devices", Page 86 for instructions on how to connect devices such as a mouse and a printer to the notebook. Please refer to the notes in "Important notes", Page 12.
Working with the notebook Status displays Description Power-on indicator • Indicator is illuminated: The notebook is switched on. • Indicator flashes: The notebook is in sleep mode (Save-to-RAM). • The indicator is not illuminated: The notebook is switched off or in Save-to-Disk mode. Battery charging indicator The battery charging indicator shows whether a battery is installed and being charged. Note: Charging of a battery will not be started if the battery is already more than 90% charged.
Working with the notebook Opening the notebook ► Open the LCD screen.
Working with the notebook Switching on the notebook Notebook:switching on Power-onindicator 1 ► Slide the ON/OFF switch (1) to the right to switch on the notebook. The ON/OFF switch returns automatically to its original position. The power-on indicator lights up.
Working with the notebook Different ways to use your notebook During your daily work, you can use your notebook as a Tablet PC or as a notebook, just as you wish. Note the direction of rotation in the following description! No guarantee claims can be met for damage caused by turning in the wrong direction. You must note that the display cannot be turned completely on its own axis! From notebook to Tablet PC ► Raise the LCD display into a vertical position.
Working with the notebook ► Hold the screen as low as possible on both sides. Turn the screen to the left or right in the direction of the arrow. At first you will feel some slight resistance, then it will turn easily and without friction. ► Turn the display further until it has turned 180° and the hinge latches in.
Working with the notebook ► Now fold the screen down until the back of the screen is flat on top of the keyboard. The screen is now secured in the tablet position. Select display orientation (portrait or landscape orientation) Displayorientation Portraitorientation Landscapeorientation You can choose to use either portrait or landscape orientation for the display.
Working with the notebook From Tablet PC to notebook ► Raise the LCD screen into a vertical position.
Working with the notebook Note the direction of rotation in the following description! No guarantee claims can be met for damage caused by turning in the wrong direction. ► hold the screen as near to the bottom as possible on both sides and turn the screen in the direction indicated by the rotational direction indicator. It will turn easily and without resistance. ► Turn or move the display further until it has turned 180° and the hinge latches in.
Working with the notebook Closing the notebook ► Fold the LCD screen down onto the lower part of the notebook until you feel it lock into place. Handwriting recognition For detailed information on handwriting recognition, see the documentation on your operating system.
Working with the notebook LCD screen Notes LCDscreen Fujitsu notebooks have high-quality LCD monitors (TFT). For technical reasons, these monitors are manufactured for a specific resolution. An optimal, clear picture can only be ensured with the resolution intended for the relevant monitor. A resolution which differs from the specification can result in an unclear picture. The resolution of your notebook’s monitor is optimally set at the factory.
Working with the notebook Using the device as a Tablet PC You can execute commands as follows: • • using the stylus pen (supplied with your device). using your fingers Using fingers You can execute certain commands by using your finger tip on the touchscreen of your device. Everything which you can select or activate using your finger tip can also be selected or activated using the pen.
Working with the notebook The notebook pen is retained securely in its slot. This ensures that the pen cannot be lost, regardless of whether you use the notebook as a Tablet PC or as a notebook, or carry it while travelling. Always replace the pen in the slot when you are not using it. To eject the pen from the slot, slide the pen ejection button on the front of the device towards the right.
Working with the notebook Opening a context Click with the right-hand mouse menu button. Moving the cursor - Touch the desired element with the pen and leave the pen on the element for a moment. Place the pen tip directly on the screen. Setting the pen Operating system Windows 7 Windows 10 Menu Under Hardware and Sound - Pen and Input Devices in the Control Panel you can make various settings for the pen (assignment and function of the pen button).
Working with the notebook Replacing the pen tip With use, the pen tip may become worn or may pick up foreign particles that can scratch the screen. A damaged or worn tip may not move freely, causing unpredictable results when using the pen. If your pen exhibits these problems, you should replace the pen tip. To do this, use the supplied tool (1). ► To remove the tip, position the tip in the gap between the two ends of the tool supplied.
Working with the notebook Attach the pen tether (optional) You can attach the pen with a pen tether (available as an option) to prevent it being dropped or becoming lost. ► Secure one end of the pen tether to the pen and the other end of the pen tether to the notebook.
Working with the notebook Using the device as a notebook Touchpad and touchpad buttons Keep the touchpad clean. Protect it from dirt, liquids and grease. Touchpad Never use the touchpad if your fingers are dirty. Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons. 1 = Touchpad 1 2 = Touchpad buttons 2 You can move the cursor using the touchpad. The touchpad buttons allow you to select and execute commands. They correspond to the buttons on a conventional mouse.
Working with the notebook Dragging items ► Select the desired item. ► Press and hold the left button and, with your finger on the touchpad, drag the item to the desired position. The item will be moved. Touchpad Switching the Touchpad on and off You can switch the Touchpad on and off using a key combination, see "Key combinations", Page 40.
Working with the notebook Keyboard Keyboardkeypad Numeric Buttons The keyboard of your notebook is subject to continuous wear through normal use. The key markings are especially prone to wear. The key markings are liable to wear away over the life of the notebook. The keyboard has been designed to provide all the functions of an enhanced keyboard. Some enhanced keyboard functions are mapped with key combinations. The following description of keys refers to Windows.
Working with the notebook Key Description Backspace key The Backspace key deletes the character to the left of the cursor. Backspace Tab key The Tab key moves the cursor to the next tab stop. Tabkey Enter key (return) The Enter key terminates a command line. The command you have entered is executed when you press this key. Linefeed Enter Return Enterkey Caps Lock key The Caps Lock key activates uppercase mode. In Caps Lock mode, all of the characters you type appear in upper case.
Working with the notebook Virtual numeric keypad Numeric Num Virtualnumerickeypad Lock keypad To provide the convenience of a numeric keypad, your keyboard is equipped with a virtual numeric keypad. The special keys of the virtual numeric keypad are recognisable by the numbers and symbols printed in the upper right corner of each key. If you have switched on the virtual numeric keypad, you can output the characters shown on the upper right of the keys.
Working with the notebook Key combinations The key combinations described below apply when using Microsoft Windows operating systems. Some of the following key combinations may not function in other operating systems or with certain device drivers. Key combinations are entered as follows: ► Press the first key in the combination and keep it pressed. ► While holding the first key down, press the other key or keys in the combination.
Working with the notebook Combination Description Toggle output screen Use this key combination to select which screen(s) is/are used for display if an external monitor is connected. Toggleoutputscreen Fn+F10 Screen output is possible: • • • only on the notebook’s LCD screen only on the external monitor on the notebook’s LCD screen and the external monitor at the same time. Press the key combination several times to switch through all possible settings.
Working with the notebook Tablet buttons Your Tablet PC is equipped with three tablet buttons. Symbol + – 42 Description Windows button Volume-Up button Volume-Down button Functions This button corresponds to the function of the Windows key on the keyboard. If the button is pressed in combination with the ON/OFF switch, the function equates to the key combination Ctrl + Alt + Del .
Working with the notebook Camera (dependent on configuration) Camera Depending on the software used, you can use your camera to take pictures, record video clips or take part in web chats. • • • • The picture quality depends on the lighting conditions and the software being used. You can only use the camera with a particular application (e.g. an Internet telephony program or a video conferencing program which supports a camera). When using the camera, the notebook support must not shake.
Working with the notebook Rechargeable battery Life,battery Battery Rechargeablebattery When not plugged into a mains socket, the notebook runs on its built-in battery. You can increase the life of the battery by caring for the battery properly. The average battery life is around 500 charge/discharge cycles. You can extend the battery life by taking advantage of the available energy saving functions.
Working with the notebook Removing the battery ► Prepare for removal, see chapter "Preparing to remove components", Page 93. 1 2 3 ► Slide the release button (1) in the direction of the arrow and hold it there. ► Slide the release button (2) in direction of the arrow. ► Lift the battery out of the battery compartment (3).
Working with the notebook Inserting battery 2 1 ► ► ► ► 46 Place the battery at the lower edge of the battery compartment. Push the battery into the battery compartment until you feel it engage (1). Slide the release button into its latch point (2). Complete the removal, see chapter "Finishing component removal", Page 99.
Working with the notebook Battery charge status indicator You can check the charge status directly on the battery itself. a 1 ► Press the key (1). The LED (a) lights up in one of the following colours: LED indicator Green Orange Red LED not lit Fujitsu State of charge The battery is between 50 % and 100 % charged. The battery is between 11 % and 49 % charged. The battery is between 1 % and 10 % charged. The battery is fully discharged.
Working with the notebook Module Modules Modulebay The design of your notebook enables the flexible use of notebook batteries and drives. The following modules can be operated in the module bay of your notebook: • • • Second battery Optical drive Empty plug-in unit (save weight) Only use modules designed for your notebook. Do not use force when installing or removing the module. Make sure that no foreign objects enter the module bay. You can swap modules during operation.
Working with the notebook Installing a module ► Place the module into the module bay so that the contacts enter first. ► Push the module into the module bay until you feel it locking into place. Optical drive Opticaldrive This product contains a light emitting diode, classification according to IEC 60825 1:2007: LASER CLASS 1, and must therefore not be opened.
Working with the notebook CD/DVD indicator CD/DVDindicator The CD/DVD indicator flashes when a data carrier is inserted. The indicator goes out when the drive is ready for reading. The indicator lights up when the drive is being accessed. You may only remove the data carrier when the indicator is unlit. If the CD/DVD indicator does not go out after a data carrier has been inserted, but instead continues to flash, this means that the drive cannot access the data carrier.
Working with the notebook Manual removal (emergency removal) Emergencyremovalofdata carrier Manualremovalofdatacarrier CD/DVD: In the event of a power failure or damage to the drive, you can remove the data carrier manually. ► Switch your notebook off. ► Push a pen or a piece of wire (such as a paperclip) firmly into the opening (1). The drive tray is ejected. You can now pull the drive tray (2) out of the drive.
Working with the notebook Using the power-management features Battery Power The notebook uses less power when the available power-management features are used. You will then be able to work longer when using the battery before having to recharge it. Power efficiency is increased and environmental pollution reduced. By choosing the best power options, you can make significant savings and at the same time help protect the environment.
Working with the notebook Supported formats The memory card reader supports the following format: • • • Secure Digital (SDTM card) SDHC SDXC Inserting the memory card ► Carefully slide the memory card into the slot. The label should be facing upward. Do not apply excessive force, as otherwise the delicate contact surfaces could be damaged. Depending on the particular type used, the memory card may protrude slightly from the slot.
Working with the notebook Loudspeakers and microphones Volumecontrol Loudspeakers Microphone You will find information about the exact position of speakers and microphones in chapter "Ports and controls", Page 9. Please refer to chapter "Key combinations", Page 40 for information on setting the volume and also enabling/disabling the loudspeakers using key combinations. If you attach an external microphone, the built-in microphone is disabled.
Working with the notebook SIM card A SIM card (Subscriber Identity Module) is a chip card which is inserted in a mobile phone or notebook and, together with an integrated UMTS/LTE module, enables access to a mobile network. When handling SIM cards, follow the instructions supplied by the provider. Inserting the SIM card ► Remove the battery, see "Removing the battery", Page 45. ► Pull the SIM card holder out of the slot (1).
Working with the notebook Wireless LAN / Bluetooth / UMTS / LTE wireless components (dependent on configuration) The installation of wireless components not approved by Fujitsu will invalidate the certifications issued for this device. Depending on the device configuration you ordered, your device will be equipped with Wireless LAN, Bluetooth, UMTS or LTE. Switching the wireless components on and off ► Press the key combination Fn + F5 to switch the wireless components on or off.
Working with the notebook Access via UMTS/LTE (dependent on configuration) If you ordered an integrated UMTS/LTE module with your system, you can enjoy optimum reception and maximum energy efficiency without any awkward cables or antennas. An installed UMTS/LTE module is ready for immediate use. If you did not order a UMTS / LTE module, you can purchase the accessories for UMTS / LTE reception from your retailer or your Fujitsu Technology Solutions dealer.
Working with the notebook Ethernet and LAN EthernetLAN The internal network module of your notebook supports Ethernet LAN. You can use it to establish a connection to a local network (LAN = Local Area Network). ► Connect the network cable to the LAN port of the notebook (1). ► Connect the network cable to your network connection (2). 1 2 Your network administrator can help you to configure and use the LAN connections. The network cable is not included in the delivery scope.
Working with the notebook Your Port Replicator (optional) Your Port Replicator is a device that enables you to quickly connect your notebook to your peripherals, such as a monitor, printer etc. The features offered by the Port Replicator include standard ports for monitor, audio, mouse and keyboard. You need only dock the notebook in order to use your peripheral devices.
Working with the notebook Setting up the port replicator Select a suitable location for the Port Replicator before setting it up. Follow the instructions below when doing so: • • • • Never place the port replicator on a soft surface (e.g. carpeting, upholstered furniture, bed). This can block the air vents of the notebook and cause overheating and damage. Place the port replicator on a stable, flat and non-slip surface. Please note that the port replicator’s rubber feet may mark certain types of surface.
Working with the notebook Connecting the mains adapter to the Port Replicator ► Connect the power cable to the mains adapter (1). ► Plug the power cable into the mains socket (2). ► Connect the mains adapter cable to the DC jack (DC IN) of the Port Replicator (3). 3 2 1 When the notebook is connected to a Port Replicator, the operating system creates a hardware profile for the "Docked" mode. In this profile, for example, the setting is saved as to which monitor was last used for output.
Working with the notebook Disconnecting the notebook from the Port Replicator Windows 7: Problems may occur if the notebook is removed from the Port Replicator during operation. We recommend that the notebook is switched off or that the appropriate undocking function provided by the operating system is executed. 2 1 ► Pull the unlocking lever in the direction of the arrow (1), until you hear the notebook unlatch. ► Lift off the notebook (2).
Security functions Security functions Securityfunctions Your notebook has several security features that you can use to secure your system from unauthorised access. This chapter explains how to use each function, and what the benefits are. Please remember that in some cases, for example, forgetting your password, you may be locked out and unable to access your data.
Security functions Brief overview of security functions Detailed information about the security equipment of your device can be found in the "Professional Notebook" manual, on the "Drivers & Utilities" CD/DVD or on the Internet at "http://www.fujitsu.com/fts/support/index.html".
Security functions Configuring the fingerprint sensor Fingerprintsensor Whether or not your device has a fingerprint sensor depends on the device configuration you have ordered. The fingerprint sensor can record an image of a fingerprint. With additional fingerprint software, this image can be processed and used instead of a password. ► You must install the fingerprint software in order to be able to use the fingerprint sensor (1).
Security functions Configuring password protection in BIOS Setup Utility Before using the various options for password protection in the BIOS Setup utility to increase data security, please observe the following: Make a note of the passwords and keep them in a safe place. If you forget your supervisor password you will not be able to access your notebook. Deletion of the password is not covered by your warranty and a charge will be made for assistance.
Security functions Changing the supervisor or user password You can only change the supervisor password when you have logged into the BIOS Setup Utility with the supervisor password. User password Supervisorpassword Password ► Call the BIOS Setup Utility and go to the Security menu. ► When changing the password, proceed exactly as for password assignment.
Security functions Password protection for the hard disk If a supervisor password has been assigned, a password for the hard disk can also be set in the Hard Disk Security menu. The hard disk is protected by this password. Data on this hard disk can only be read into another system if the correct password has been entered.
Security functions SmartCard reader Securityfunctions Securityfunctions, Depending on the device configuration, your notebook may be equipped with a SmartCard reader. SmartCards are not supplied as standard equipment. You can use all SmartCards that comply with the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers.
Security functions SmartCard SystemLock (dependent on configuration) With SystemLock enabled, the device can only be started using an initialised SmartCard (SICRYPT, CardOS or Fujitsu) and a personal identification number (PIN). The SmartCard and PIN are checked during system booting in the BIOS, i.e. before the operating system is started.
Security functions Access rights of SmartCards SmartCard A new SmartCard initially only has a preset PIN and PUK. Access rights and the customised PIN and PUK are not assigned until the SmartCard is initialised.
Security functions SmartCard user groups SmartCard User groups can be set up using SystemLock. This enables several systems to be started with one SmartCard. A user group consists of at least two systems. Each user that is allowed to start the systems is provided with one SmartCard. The user can start any of the systems using this SmartCard. Basic information on setting up user groups When installing SystemLock, the first PC in the user group is set up as a "Single PC".
Security functions Installing SystemLock InstallingSystemLock During initial installation, the first SmartCard becomes the Admin SmartCard. Together with the PUK, it has all access rights, and should therefore be kept in a safe place. It can only be used by the authorised user (administrator), e.g. to initialise user cards. You need an Admin SmartCard if you want to set up a user group. You use the Admin SmartCard to add further systems to the user group.
Security functions New SmartCards have a preset PUK (see above). if you want to re-initialise a previously initialised SmartCard, you will need to know the PUK which was assigned to it. ► Enter the PUK. When the following appears: • ACCESS DENIED = You have entered an invalid PUK. After six failed attempts, the SmartCard will be blocked and can no longer be used. ► Enter a new PIN at the following prompt: Enter new PIN: Confirm new PIN: A number with 4 to 8 digits is acceptable for the new PUK.
Security functions Security SmartCard SystemLock Item Specific Help SmartCard SystemLock Uninstall: BIOS Recovery: SmartCard and Pin Installed [Enter] [Allowed] [Always required] SmartCard Initialization Admin SmartCard SuperUser SmartCard: User SmartCard: Service SmartCard: [Enter] [Enter] [Enter] [Enter] SmartCard Configuration Change PIN: Change PUK: Unblock SmartCard: [Enter] [Enter] [Enter] Allows to deactivate The smartcard security.
Security functions ► If you do not want to initialise any further SmartCards, press Esc and remove the Admin SmartCard. NEVER write the PIN or PUK on the SmartCard under any circumstances! Keep the SmartCard and PIN/PUK in a safe place and protect them from unauthorised access.
Security functions Adding a system to a user group SystemLock2 ► Start the device. ► Call up BIOS Setup and select the SmartCard SystemLock page from the Security menu. The following SmartCard SystemLock menu will be displayed: Security SmartCard SystemLock SmartCard SystemLock Install Single PC Install Group PC Enter PIN: Item Specific Help Installs the security from a SystemLock Admin SmartCard into this PC without modifying any data on the SmartCard.
Security functions ► Enter the PUK. When the following appears: • ACCESS DENIED = You have entered an invalid PUK. After six failed attempts, the SmartCard will be blocked and can no longer be used. Please wait a few seconds after entering the PIN and PUK: SystemLock is being installed. The following message will be displayed if installation is successful: Setup Notice Changes have been saved [Continue] Now press the Enter key.
Security functions Carrying out administrator functions If you have an internal SmartCard reader, you can switch on the device by inserting the SmartCard. If you use the ON/OFF switch to switch the device on, the following message appears: SystemLock Insert a SmartCard. Administrator functions ► Insert the Admin SmartCard. The following message will be displayed: Enter your PIN: You can now select: F2=Setup, F3=Change PIN, F4=Administration ► Press the F4 function key.
Security functions ► Insert the next SmartCard. It will be initialised as required. The following message will be displayed: Remove the SmartCard. Always change the PIN and PUK for all further SmartCards. The PUK is used to re-activate a blocked SmartCard. ► Remove the User SmartCard and label it, e.g. with the name of the user.
Security functions Remote Access Enabling – F4 Requirement: The device is centrally administered as part of an Organisation Unit and is registered in a SystemLock Admin database. The SmartCard used for the group installation must have been initialised beforehand using the SystemLock Admin.EXE Windows program (see "SmartCard user groups", Page 72).
Security functions Switch on the device using SystemLock If you have an internal SmartCard reader, you can switch on the device by inserting the SmartCard. If you use the ON/OFF switch to switch the device on, the following message appears: Insert a SmartCard. SystemLock ► Insert your SmartCard. Enter PIN: ► Enter your PIN. When the following appears: ACCESS DENIED = You have entered an incorrect PIN.
Security functions Error messages Error messages In this chapter you will find the error messages which are generated by the mainboard and the SmartCard reader. Error Boot access denied Check your SmartCard SmartCard reader FAILURE Non-authorised SmartCard SystemLock installation FAILED: The SmartCard is blocked. Enter the PUK: Fujitsu Cause The SmartCard has no access rights to the system. The SmartCard is either inserted incorrectly or it is not a suitable SystemLock SmartCard.
Security functions Trusted Platform Module - TPM (dependent on configuration) Trusted Platform Module TPM To use the TPM, you must activate the TPM in the BIOS Setup before the software is installed. The condition for this is that you have assigned at least the supervisor password (see "Security functions", Page 63). Enabling TPM • ► ► ► Requirement: You have set a supervisor password, see "Security functions", Page 63. Call up the BIOS Setup and select the Security menu.
Security functions Enable password entry using the on-screen keyboard (on-screen keyboard for BitLocker password) If TPM is activated, in the BIOS Setup you can enable an on-screen keyboard for the internal touch screen. ► ► ► ► ► Call BIOS Setup and select the Advanced menu. Mark Boot Configurations and press the enter key. From the UEFI Boot On-Screen Keyboard selection, choose the option Enable or Disable. In the Exit menu, choose the option Exit Saving Changes. Press the enter key and select Yes.
Connecting external devices Connecting external devices Always refer to the safety information provided in "Important notes", Page 12 before connecting or disconnecting any devices to or from your notebook. Always read the documentation supplied with the device you wish to connect. Never connect or disconnect cables during a thunderstorm. Never pull at a cable when disconnecting it. Always grasp the plug.
Connecting external devices Connecting an external monitor An analogue monitor is connected to the analogue VGA monitor port, a digital monitor to the DisplayPort or to the DVI-D monitor port on the optional Port Replicator. Monitor output is limited to a maximum of two monitors at any one time (see "Key combinations", Page 40, section "Toggle output monitor").
Connecting external devices HDMI port HDMIport The HDMI port on your notebook can be used to connect an external amplifier, LCD TV or a plasma TV with an HDMI connection. ► Connect the data cable to the external device. ► Connect the data cable to the HDMI port of the notebook. Connecting USB devices USBports On the USB ports, you can connect external devices that also have a USB port (e.g. a DVD drive, a printer, a scanner or a modem). USB devices are hot-pluggable.
Connecting external devices USB port with charging function (Anytime USB charge) USBchargingfunction It is recommended that the notebook be operated with the power supply connected whenever the USB port with charging function is in use, as this function will drain the battery more quickly if an external USB device is being charged.
Connecting external devices Connecting an external SATA hard disk (eSATA) (port replicator only) The notebook itself does not have an eSATA port. The optional Port Replicator available for your notebook provides this port. An external SATA hard disk can be connected at the eSATA port. This allows you to expand the internal hard disk capacity as you wish. The length of the eSATA cable must not exceed 2 metres.
Connecting external devices Connecting external audio devices Microphone port/Line In Microphone,connecting Audioports Audiodevices,connecting The microphone port/Line In allows you to connect an external microphone, a MiniDisc player, MP3 player, CD player or a tape deck to your notebook. ► Connect the audio cable to the external device. ► Connect the audio cable to the microphone port/Line In of the notebook.
Removing and installing components during servicing Removing and installing components during servicing Only qualified technicians should repair your notebook. Unauthorised opening or incorrect repair may greatly endanger the user (electric shock, fire risk) and will invalidate your warranty. Servicing Components After consulting the Hotline/Service Desk, you may remove and install the components described in this chapter yourself.
Removing and installing components during servicing Preparing to remove components If you are going to remove or change system components, prepare for the removal as follows: Please observe the safety information in chapter "Important notes", Page 12. Remove the power plug from the mains outlet ! ► Switch the device off. The device must not be in energy-saving mode ! ► Close the LCD screen. ► Remove all the cables from the device. ► Turn the device over and place it on a stable, flat and clean surface.
Removing and installing components during servicing Removing a cover 1 2 ► Remove the screw (1). ► Lift the cover off the notebook in the direction of the arrow (2). Removing memory modules ► Carefully push the two mounting clips outwards (1). The memory module snaps upwards (2). ► Pull the memory module out of its slot in the direction of the arrow (3).
Removing and installing components during servicing Installing a memory module ► Insert the memory module with the contacts and the recess (a) facing the slot (1). ► Carefully push the memory module downwards until you feel it click into place (2). Memory module expansion 2 1 2 a Attaching the cover 1 2 ► Place the cover into position, following the direction of the arrow (1). ► Fasten the cover with the screw (2).
Removing and installing components during servicing Removing and installing the hard disk Removing a cover 1 3 2 ► Remove the screw (1). Keep the screw in a safe place. If you are removing more than one component at the same time, store the screws for the individual components separate from each other. If you install the wrong screws, components may be damaged. ► Slide the cover in direction of the arrow (2). ► Lift the cover off the notebook (3).
Removing and installing components during servicing Removing a hard disk 1 2 ► Carefully disengage the connector for the hard disk (1). ► Remove the hard disk from the hard disk compartment (2) by lifting it upwards using the two rubber lugs.
Removing and installing components during servicing Installing a hard disk 1 2 ► Place the hard disk into the hard disk compartment (1). ► Attach the connector for the hard disk (2).
Removing and installing components during servicing Attaching the cover 3 1 2 ► Place the cover in the correct mounting position (1). ► Slide the cover in the direction of the arrow (2). ► Tighten the screw (3). Finishing component removal After you have removed or changed the system components as you required, please prepare your device for operation again as follows: ► Install the battery again (see "Inserting battery", Page 46).
Settings in BIOS Setup Utility Settings in BIOS Setup Utility BIOS SetupUtility System Setup Configuration,BIOSSetupUtility Hardwareconfiguration settings,BIOSSetupUtility configuration The BIOS Setup Utility allows you to set the system functions and the hardware configuration for the notebook. When it is delivered, the notebook is set to factory default settings. You can change these settings in BIOS Setup Utility. Any changes you make take effect as soon as you save and exit the BIOS Setup Utility.
Settings in BIOS Setup Utility Operating BIOS Setup Utility BIOS SetupUtility Press the F1 key to display help on the operation of the BIOS Setup Utility. The description of the individual settings is shown in the right-hand window of the BIOS Setup Utility. With the F9 key you can load the default settings of the BIOS Setup Utility. ► Use the cursor keys ← or → to select the menu you wish to access to make changes. The menu is displayed on the screen.
Settings in BIOS Setup Utility Exiting BIOS Setup Utility BIOS SetupUtility You need to select the desired option in the Exit menu and activate it by pressing the Enter key: Exit Saving Changes - save changes and exit BIOS Setup Utility ► To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes. The notebook is rebooted and the new settings come into effect.
Troubleshooting and tips Troubleshooting and tips Fault Tips Troubleshooting Follow the safety notes in the "Safety/Regulations" manual when connecting or disconnecting cables. If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows: ► Make a note of the steps and the circumstances that led to the fault. Also make a note of any error messages displayed. ► Switch the notebook off. ► Please contact the Hotline/Service Desk.
Troubleshooting and tips The notebook’s date or time is incorrect Dateisincorrect Incorrectdate/time Timenotcorrect Cause Time and date are incorrect. If the time and date are still set incorrectly after switching on the notebook. Troubleshooting ► With the BIOS-Setup-Utility, you can set the date and time in the main menu. ► Please contact your sales outlet or our Hotline/Service Desk. Battery indicator does not illuminate Cause The battery is not installed correctly. The battery is not being charged.
Troubleshooting and tips The external monitor remains blank Monitor Cause Monitor is switched off. Power saving has been activated (monitor is blank). Brightness is set to dark. Screen output is set to the notebook’s LCD screen The external monitor’s power cable or data cable is not connected properly. Troubleshooting ► Switch the external monitor on. ► Press any key to continue. ► Adjust the brightness of the monitor.
Troubleshooting and tips The cursor does not correctly follow the pen movements Cause Pen incorrectly calibrated Fault elimination ► Calibrate the pen as shown under Hardware and Sound / Tablet PC Settings in the Control Panel, see "Setting the pen", Page 32 and "Calibrating the pen", Page 32. Pen input not working Cause Incorrect driver installed. Troubleshooting ► If your device is one which can only be operated using the pen, install the driver for the standard model.
Troubleshooting and tips The notebook stops working Energysaving mode Notebook Cause Notebook is in energy saving mode. An application programme has caused the malfunction. The battery is dead. Troubleshooting ► Leave energy saving mode. ► Close the application program or restart the notebook (by restarting the operating system or switching the device off and back on again). ► Charge the battery. or ► Insert a charged battery. or ► Connect the mains adapter to the notebook.
Troubleshooting and tips The battery discharges too quickly Battery: Cause The battery is either too hot or too cold. In this case the battery indicator flashes. Troubleshooting ► Bring the notebook up/down to a normal temperature again. ► If the operating time of the battery life is extremely short, the battery is probably too old. Replace battery if necessary. You may have an application running that ► Use the mains adapter as frequently as consumes a great deal of power due to frequent possible.
Troubleshooting and tips User and/or supervisor SmartCard lost Cause User and/or supervisor SmartCard lost Troubleshooting ► If you have lost your User SmartCard, you can continue working with the Supervisor SmartCard and initialise a new User SmartCard or deactivate the SystemLock function. ► If you have lost the Supervisor SmartCard, you can continue working, but you no longer have all your rights and can no longer initialise a Supervisor SmartCard.
Troubleshooting and tips Error messages on the screen Error messages message: onthescreen This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programmes are described in the relevant documentation. If the error message appears repeatedly, despite troubleshooting measures, please contact the place of purchase or our customer service centre.
Troubleshooting and tips Error message/cause Resolution Previous boot incomplete - Default configuration ► Press the F1 function key when prompted used Due to an error during the previous system to do so. boot, default values were used for certain settings. Check the settings in the BIOS Setup. Real time clock error ► Contact your sales outlet or our customer service centre. nnnnK Shadow RAM failed at offset: xxxx Failing ► Contact your sales outlet or our customer Bits: zzzz service centre.
Technical data Technical data Notebook General Processor Main memory (SO DIMM) 6th generation Intel® Core™ with vPro™ technology (vPro dependent on configuration) Maximum 20 GByte DDR4 4 GBytes permanently installed main memory (soldered) 1 slot for 4 GByte, 8 GByte or 16 GByte modules Electrical data Safety regulations complied with Protection class Maximum power consumption (with the notebook switched on and the battery charging): LCD screen Size Resolution Pixel class Brightness control Technology Dig
Technical data Keyboard Touchpad Tablet buttons Pen Slots Memory card slot SIM card slot SmartCard reader (device-dependent) Ports VGA monitor port HDMI port LAN port Microphone port/Line In Headphones port/Line Out Docking port USB (Universal Serial Bus) Security Lock Ambient conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 Operating temperature Transport temperature (2K2) Fujitsu 85 buttons, splash-protected 2 keys 1 Windows button, Volume-Up button, Volume-Down button 1 freely prog
Technical data Port Replicator (optional) Electrical data Safety regulations complied with Protection class Ports VGA monitor port DVI-D monitor port DisplayPort LAN port USB (Universal Serial Bus) CE III 15-pin socket 25-pin socket 2x RJ45 4 x USB 3.0 1x Headphone and microphone port 100-pin 1x eSATA port Audio Docking port Security Lock Ambient conditions Environment class DIN IEC 721 7K1 7M2 Mechanism class DIN IEC 721 Operating temperature Transport temperature 5℃ .... 35℃ / 41°F .... 95°F –15°C .
Technical data Mains adapter for use with the notebook and port replicator The following technical data applies to the mains adapter supplied with the notebook and to the port replicator which you can order optionally. Primary Rated voltage Rated frequency Max. rated current Secondary Nominal power Rated voltage Max. rated current 100 V to 240 V (automatic) 50 Hz to 60 Hz (automatic) 0.7 A to 1.2 A 90 W 19 V 4.74 A An additional mains adapter or power cable can be ordered at any time.
Manufacturer’s notes Manufacturer’s notes Disposal and recycling Notes You can find information on this subject on your notebook or on our website ("http://www.fujitsu.com/fts/about/fts/environment-care/"). Declarations of Conformity Declarationofconformity The "Declarations of Conformity" for the device can be found on the Internet at: "http://globalsp.ts.fujitsu.com/sites/certificates/default.aspx".
Manufacturer’s notes CE marking Lowvoltagedirective Electromagneticcompatibility Notes CEmarking The shipped version of this device complies with the requirements of EC directives 2004/108/EC "Electromagnetic compatibility", 2006/95/EC "Low voltage directive", 2011/65/EU "RoHS directive" and 2009/125/EC "ecodesign directive" (from 20/04/2016: 2014/30/EC "Electromagnetic Compatibility" and 2014/35/EC "Low Voltage Directive").
Manufacturer’s notes Radio frequencies used RF module BT WLAN WLAN WLAN GSM UMTS LTE LTE 1 2 3 4 5 6 7 8 Frequency band 2400-2480 MHz 2410-2480 MHz 5150-5350 MHz class 2 5470-5725 MHz class 1 850 MHz, 900 MHz 1900 MHz, 1800 MHz Max. transmission power 100 mW 100 mW 200 mW 1W 2W 500 mW 2100 MHz, 2600 MHz 850 MHz, 900 MHz 500 mW 2W Other certification markings Certification markings Any other certification markings are listed in the "Manual Appendix Additional Certifications" supplement.
Manufacturer’s notes Notice to Users of the US Telephone Network Your notebook may be supplied with an internal modem which complies with Part 68 of the FCC rules. On this notebook is a label that contains the FCC Registration Number and the Ringer Equivalence Number (REN) for this equipment among other information. If requested, the user must provide their telephone company with the following information: 1. The telephone number to which the notebook is connected. 2.
Manufacturer’s notes • • Public transportation terminals where telephones are used to call taxis or to reserve lodging or rental cars. In hotel and motel rooms as at least ten percent of the rooms must contain hearing aid-compatible telephones or jacks for plug-in hearing aid compatible telephones which will be provided to hearing impaired customers on request.
Manufacturer’s notes Avant de connecter cet équipement à une ligne téléphonique, l’utilisateur doit vérifier s’il est permis de connecter cet équipement aux installations de télécommunications locales. L’utilisateur est averti que même la conformité aux normes de certification ne peut dans certains cas empêcher la dégradation du service. Les réparations de l’équipement de télécommunications doivent être effectuées par un service de maintenance agréé au Canada.
Manufacturer’s notes FCC regulatory information for notebooks with radio device Regulatoryinformation Federal Communications Commission statement This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.
Manufacturer’s notes Regulatory Information/Disclaimers Installation and use of this radio device must be in strict accordance with the instructions included in the user documentation provided with the product. Any changes or modifications made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment.
Index Index A Acoustic error messages 109 Administrator functions 79 Anti-theft protection 65 Audio devices, connecting 91 Audio ports 91 B Backspace 38 Battery battery life 44 caring for and maintaining 44 charge level 44, 52 charging 44 self-discharge 44 storage 44 Battery status meter 44 Battery: discharges too quickly 108 BIOS Setup Utility calling 100 exiting 102 operating 101 protecting with password 66 settings 100 Bluetooth Switching the module off 56 Switching the module on 56 Bluetooth, safety no
Index Fn+F5 Fn+F6 Fn+F7 Fn+F8 Fn+F9 40 40 40 40 40 G Getting started 16 H Handling data carriers 49 Hardware configuration HDMI port 88 100 I Important notes 12 Incorrect date/time 104 Inserting a data carrier 50 Installing SystemLock 73 K Keyboard 37 cleaning 15 Keyboard background lighting switch off 40 switch on 40 L Landscape orientation screen 25 LCD screen cleaning 15 difficult to read 104 notes 29 reduce brightness 40 reflected glare 104 remains blank 104 LCD screen is too dark 104 Life, batte
Index Numeric keypad 37 see Virtual numeric keypad 39 O Operating system activating system protection 67 cancel system protection 67 protecting with password 67 Optical drive 49 P Packaging 16 Password changing 67 entering 66 removing 67 Password protection 66 Port Replicator Connecting a notebook 60 Ports 59 Portrait orientation screen 25 Ports Port Replicator 59 Power power consumption 52 power-management features Power-on indicator 22 Preparing for operation 17 Printer does not print 107 52 R Rechar
Index Touchpad buttons 40 TPM 84 Transport Transport damage 16 Transportation 14 Travel, notebook 14 Troubleshooting 103 Trusted Platform Module 84 U UMTS 57 Antenna 57 Uninstalling SystemLock 82 USB charging function 89 USB ports 88 User groups installing 73 User password changing 67 entering 66 removing 67 Using the Kensington Lock Cable Fujitsu V VGA connection socket 87 Virtual numeric keypad 39 Volume decrease 40 increase 40 Volume control 54 W Weight Saver Removing 48 Windows key 38 wireless compon
