fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP fi-5120C / fi-5220C Image Scanner Operator Guide P3PC-1322-05ENZ2 All Rights Reserved Copyright 2006-2009 © PFU LIMITED
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP INTRODUCTION Thank you for purchasing the fi-5120C / fi-5220C Duplex Color Scanner product. This document describes how to handle fi-5120C / fi-5220C Duplex Color and basic operation methods. Before you start using fi-5120C / fi-5220C Duplex Color be sure to thoroughly read this manual to ensure correct use. This manual describes the scanning method using ScandAll 21.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP Regulatory Information (1) 1 2 FCC Declaration This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP Regulatory Information (2) 1 2 International ENERGY STAR Program As an ENERGY STAR Partner, PFU LIMITED has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the penetration of energy efficient computers and other office equipment.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP Trademarks Trademarks Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation in the United States and/or other countries. ISIS and QuickScan are trademarks or registered trademarks of EMC Corporation in the United States. Adobe, the Adobe logo, and Acrobat are either registered trademarks of Adobe Systems Incorporated in the United States and/or other countries.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP Note, Liability BEFORE USING THIS PRODUCT, PLEASE READ THIS MANUAL CAREFULLY. IF THIS PRODUCT IS NOT USED CORRECTLY, UNEXPECTED INJURY CAN OCCUR TO USERS OR BYSTANDERS. Keep this manual in a safe place so that it can be easily referred to during use of this product.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP PREFACE (1) 1 2 Safety Precautions This manual describes important details for ensuring the safe and correct use of this product. Thoroughly read this manual before you start to use this product. In particular, be sure to read and fully understand the Safety Precautions described in this manual before you use this product.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP PREFACE (2) 1 2 Screen Examples In This Manual The screen examples in this manual are subject to change without notice in the interest of product improvement. If the actual displayed screen differs from the screen examples in this manual, operate by following the actual displayed screen while referring to the User's Manual of the scanner application you are using.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP Safety Precautions (1) 1 2 3 4 WARNING Do not damage the AC cable. A damaged AC cable may cause fire or electric shock. Do not place heavy objects on AC cables, or pull, bend, twist, heat, damage or modify AC cables. Do not use damaged AC cables or power plugs, or install any cables or power plugs to loose wall sockets. Use only specified AC cables and connector cables.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP Safety Precautions (2) 1 2 3 4 WARNING Turn the scanner OFF if it is damaged. If the scanner is damaged for any reason, turn the scanner off and unplug the power cable. Contact the store where you purchased the scanner. Do not use the scanner if there is a strange odor.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP Safety Precautions (3) 1 2 3 4 CAUTION Do not install the scanner on unstable surfaces. Make sure that the scanner is installed on a flat, level surface and that none of its parts extend beyond the surface top, such as a desk or table. Do not install the scanner on unstable surfaces. Install the scanner on a level surface that is free of vibration to prevent it from falling.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP Safety Precautions (4) 1 2 3 4 CAUTION Protect the scanner from static electricity. Install the scanner away from strong magnetic fields and other sources of electronic noise. Also, protect the scanner against any static electricity, which can cause the scanner to malfunction. Do not use aerosol sprays near the scanner. Do not use aerosol sprays to clean the scanner.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP Chapter 1 NAMAES AND FUNCTIONS OF PARTS This chapter describes the scanner parts and their functions.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 1.1 Checking the Contents of the Scanner Package When you open the scanner package, please handle the main unit and its attachments carefully. Make sure it contains all the parts listed in the package contents list that is included in the package box.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 1.2 Names and Functions of Parts (1) 1 2 3 4 This section describes the scanner parts and their functions. Front No. 1 2 3 4 5 6 7 Name Function ADF It transports the document to the reading position automatically. (Automatic Document Feeder) ADF paper chute Holds in place the document pages / sheets that are fed into the ADF. Side Guide It is adjusted to the width of the paper in order not to scan skewed pages.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 1.2 Names and Functions of Parts (2) 1 2 3 4 Rear No.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 1.2 Names and Functions of Parts (3) 1 2 3 4 Inside (for fi-5220C) No.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 1.2 Names and Functions of Parts (4) 1 2 3 4 Removable Parts Parts that can be removed from the scanner are displayed below. No.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 1.3 Functions of the operator panel The operator panel is located on the right side of the scanner. This panel comprises of a Function Number display, four buttons and a LED. No. 1 2 3 4 5 6 * Name Function Number display Function Button Send to Button Scan Button Power Button LED Function Indicates the function Number and error status. Changes the Function activated by the Send to button (*).
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP Chapter 2 BASIC SCANNER OPERATIONS This chapter describes basic scanner operations. In this chapter Windows XP screenshots are illustrated. The screens and operations may differ slightly if the OS that you are using is other than Windows XP. Also, when FUJITSU TWAIN32 or FUJITSU ISIS is updated the screens and operations noted in this chapter will differ slightly.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.1Turning the Scanner ON (1) 1 2 3 4 5 6 This section describes how to turn the scanner ON. The following shows the procedure for turning the scanner ON. 1. Press the power button on the operator panel. The scanner is turned ON, and the green LED on the operator panel lights.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.1 Turning the Scanner ON (2) 1 2 3 4 5 6 2) Double click the "Printer and Other Hardware" icon on the Control panel of your PC. The [Printer and Other Hardware] window appears. 3) On the [Printers and Other Hardware] window, double click the [Scanners and Cameras] icon. The [Scanners and Cameras] window is displayed.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.1 Turning the Scanner ON (3) 1 4) 2 3 4 5 6 Right click [fi-5120Cdj] or [fi-5220Cdj], and select [Properties] from the menu. The properties dialogbox of fi-5120C or fi-5220C appears. 5) Click the "Device Set" tab.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.1 Turning the Scanner ON (4) 1 2 3 4 5 6 1 2 3 4 5 6 The following screen appears.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.1 Turning the Scanner ON (5) 1 2 3 4 5 6 2. Click [Power Control] button The following screen is displayed. 3. Select a power ON/OFF control ● ● To power on/off the scanner by pressing the Power button: select "Enable power switch". To power on/off the scanner by connecting/disconnecting the AC cable: select "Disable power switch".
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.1 Turning the Scanner ON (6) 1 2 3 4 5 6 Power Save Mode The Power Save mode keeps the scanner in a low-powered state after it has been turned ON. If no operation is performed on the scanner for 15 minutes, the scanner automatically switches to the Power Save mode. In the Power Save mode, the indication of the Function Number display on the operator panel goes out, but the green LED stays lit.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.2 Loading Documents on the ADF for Scanning (1) 1 2 3 4 1. Align the edges of the documents. Confirm that all the documents have the same width. Check the number of sheets in the document stack. The standard number of sheets that can be loaded on the scanner is as follows: (For details, see "7.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.2 Loading Documents on the ADF for Scanning (2) 1 2 3 4 3. Load the document on the ADF paper chute. Pull out the ADF paper chute extension. Set the documents face-down in the ADF paper chute (so that the side to be scanned faces towards the ADF paper chute). Load the document facing the ADF paper chute.
● The card to be scanned should be within the ISO7810 compliance, type ID-1. ISO7810-compliant, Type ID-1 card Material: PVC (Poly vinyl chloride) or PVCA (Polyvinyl chloride acetate) Dimensions: ● ● ● 3.4 inch (height) x 2.1 inch (width) / 86 mm x 54 mm 0.03 ± 0.003inch / 0.76 ± 0.08mm Thickness: Cards that are excessively rigid or less flexible may not feed smoothly and excessive noise may occur. Cards should be clean from oil and without labels.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.2 Loading Documents on the ADF for Scanning (3) 1 2 3 4 4. Adjust the side guides to the width of the documents. Move the side guides so that they touch both sides of the documents. If there is any space between the side guides and the edges of documents, the scanned image may be skewed.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.2 Loading Documents on the ADF for Scanning (4) 1 2 3 4 HINT The stacker prevents document sheets from dropping after they are scanned. Lift the paper stop and swing it forward by inserting your fingertips into the indentaitons on the scanner as shown in the figure below. 5. Start up the scanner application, and scan the document. For details on how to scan documents using the ScandAll 21 application, refer to "2.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.3 Loading Documents on the Flatbed for Scanning 1. Lift up the document cover. 2. Load the document on the document bed with the scanning face down and the top left corner aligned with the reference point ( ). : Reference Point 3. Gently close the document cover. 4. Start up the scanner application, and scan the document. For details on how to scan documents using the ScandAll 21 application, see "2.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.4 Scanning Documents (1) 1 2 1. Load the document on the scanner's ADF paper chute or Flatbed. For details on how to load documents, see "2.2 Loading Documents on the ADF for Scanning" and "2.3 Loading Documents on the Flatbed for Scanning". 2. Start up ScandAll 21. Select [Start] - [Program] - [Scanner Utility for Microsoft Windows] - [ScandAll 21]. This starts up ScandAll 21. 3. Select the scanner to be used.
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fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.4 Scanning Documents (2) 1 2 5. Set the scan resolution, paper size and other scan conditions, and click the [Scan] button. For details on settings in the [TWAIN Driver] dialog box, refer to "2.5 How to Use the Scanner Driver". The document is scanned, and an image of the scanned document appears on the ScandAll 21 screen.
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fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.5 How to Use the Scanner Driver (1) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 FUJITSU TWAIN32 Scanner Driver FUJITSU TWAIN32 Scanner Driver is designed for scanning documents with FUJITSU image scanner fi series by using application software that complies with the TWAIN standard. The following describes the procedure with examples of ScandAll 21 for ordinary scanning by using this driver software. 1.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.5 How to Use the Scanner Driver (2) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Load the documents on the scanner. For details on loading documents, refer to "2.2 Loading Documents on the ADF for Scanning". Open the TWAIN Driver window. Select [Scan To View] from the [Scan] menu. HINT ScandAll 21 provide scanning methods as follows: ● ● ● ● ● ● [To View...]: Displays scanned images on the window. [To File...
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.5 How to Use the Scanner Driver (3) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 The images of scanned documents are displayed on the [ScandAll 21] window. Depending on the settings of the application software, images may not be displayed. For details, refer to the documentation or Help file of your application. e.x.) When you select [To File...
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.5 How to Use the Scanner Driver (4) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 2. Setting Window for FUJITSU TWAIN32 Scanner Driver You can configure settings for the FUJITSU TWAIN32 Scanner Driver on this window. The following describes the main setting items. ● ● For details on each functions, refer to "FUJITSU TWAIN32 Scanner Driver Help" (appears by pressing [Help] or [F1] button).
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.5 How to Use the Scanner Driver (5) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Image Mode Specifies the image type for the scanned documents Black & White Documents are scanned in binary (black and white). Halftone Documents are scanned through halftone processing in black and white. Grayscale Documents are scanned in gradations from black to white.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.5 How to Use the Scanner Driver (6) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 [Option...] button You can set up the details of optional functions on the window below. [Rotation] tab Selects this tab when setting image rotation, detection of document size, etc. [Job/Cache] tab Selects this tab when setting cache mode, multi feed detection, blank page skipping, etc.
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fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.5 How to Use the Scanner Driver (7) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 FUJITSU ISIS Scanner Driver FUJITSU ISIS Scanner Driver is designed for scanning documents with FUJITSU image scanner fi series by using application software that complies with the ISIS standard. The following describes the procedure with examples of QuickScan for ordinary scanning by using this driver software.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.5 How to Use the Scanner Driver (8) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Select the profile for scanning. ● ● ● When creating a new profile Select one from already existing profiles and click [Add Profile...] button. A new profile will be created based on the profile you select. When changing the settings of already existing profiles Select one from already existing profiles and click [Edit Profile...
1 2 3 4 5 6 7 8 9 10 11 12 13 All Rights Reserved Copyright 2006-2009 © PFU LIMITED 14 15
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.5 How to Use the Scanner Driver (9) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Configure settings for scanning and click the [OK] button. For details on this dialog box, refer to "Configuration Window of FUJITSU ISIS Scanner Driver". The [Profile Editor] window appears. Click the [OK] button to return to [New batch] dialog. Load the documents on the scanner. Click the [Scan] button.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.5 How to Use the Scanner Driver (10) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 2. Configuration Window of FUJITSU ISIS Scanner Driver Image Mode Selects a color mode suitable for the purpose from the menu. Black & White Scans data in binary (black and white). Distinguishes black from white according to the fixed threshold. This scanning mode is suitable for scanning line drawings and text documents.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.5 How to Use the Scanner Driver (11) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Halftone Selects the halftone pattern for halftone scanning. This setting is available when "Black & White" is selected in the "Image Mode". Dither Pattern 0 This setting is suitable for scanning dark photographs. Dither Pattern 1 This setting is suitable for scanning dark-colored documents containing both text and photographs.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.5 How to Use the Scanner Driver (12) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Paper Size Selects a paper size according to the size of the document to be scanned. Select a standard paper size from the list. Paper Layout Specifies orientation of the documents as portrait or landscape.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.5 How to Use the Scanner Driver (13) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 [JPEG...] button Opens the JPEG Settings dialog box. Used for setting the compression rate of JPEG transfer. [About...] button This button displays the version information.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.5 How to Use the Scanner Driver (14) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 [More...] button Opens [More Settings] window. Used for setting advanced features. End of Page Detection Scans the edge (bottom) of the documents and outputs data adjusted to the document length. When any page shorter than specified "Paper Size" is included, the output size is adjusted to the detected short size.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 2.5 How to Use the Scanner Driver (15) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Edge Processing This option specifies the sharpness of contour extraction. Low, Mid, High Emphasizes contour of images. Available settings are: Low, Mid, High Smoothing Smoothes jaggy images. Dropout Color This option excludes selected color (the three primary colors of light i.e. green, red, blue) from scanned images.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP Chapter 3 SCANNING VARIOUS TYPES OF DOCUMENTS This chapter describes how to scan various types of documents. In this chapter Windows XP screenshots are illustrated. The screens and operations may differ slightly if the OS that you are using is other than Windows XP. Also, when FUJITSU TWAIN32 or FUJITSU ISIS is updated the screens and operations noted in this chapter will differ slightly.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.1 Scanning Double Sided Docments (1) 1 2 The following shows the procedure for reading the double sided documents. 1. Load the document on the ADF paper chute. For details on how to load documents, see "2.2 Loading Documents on the ADF for Scanning". Load the doccument facing the ADF paper chute (face down). 2. Adjust the side guides to the width of the documents. 3. Start up ScandAll 21.
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fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.1 Scanning Double Sided Docments (2) 1 2 6. Select [ADF (Duplex)] from [Scan Type]. 7. Click the [Scan] button. For [TWAIN Driver] dialog box setting, refer to "2.5 How to Use the Scanner Driver". The document is scanned, and an image of the scanned document appears on the ScandAll 21 screen. For ScandAll functions and operation, refer to [ScandAll 21 Help].
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.2 Scanning Books [fi-5220C only] (1) 1 2 CAUTION Never look directly the light source during scanning. 1. Open the document cover. 2. Remove the document cover as shown in the figure below. 3. Read the document on the document bed face down.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.2 Scanning Books [fi-5220C only] (2) 1 2 4. Refer to "2.4 Scanning Documents" and perform the scanning. ATTENTION Do not move the document during scanning. 5. When scanning ends, re-attach and gently close the document cover.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.3 Scanning Large Documents with Flatbed [fi-5220C only] 1. Remove the document cover as shown in the figure below. 2. Load the document on the document bed face down. 3. Refer to "2.4 Scanning Documents" and perform the scanning. ATTENTION Do not move the document during scanning. 4. When scanning ends, re-attach and gently close the document cover.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.4 Scanning Documents longer than A4 size (1) 2 1 3 1. Load the documents on the ADF paper chute. For details on loading documents, refer to "2.2 Loading Documents on the ADF for Scanning". Load the document facing the ADF paper chute. (face down) 2. Adjust the side guides to the document width. 3. Start up ScandAll 21.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.4 Scanning Documents longer than A4 size (2) 1 2 3 6. Select [Long page (Front Side)] or [Long page (Duplex)] from [Scan Type]. 7. Specify the length of documents and then click the [OK] button.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.4 Scanning Documents longer than A4 size (3) 1 2 3 8. Click the [Scan] button. For settings in the [TWAIN Driver] dialogbox, refer to "2.5 How to Use the Scanner Driver" . Images of scanned documents are displayed on the window of ScandAll 21. For details on functions and operations of ScandAll 21, refer to "ScandAll 21 Help".
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.5 Scanning Different-width Documents When you scan a batch of documents with different widths by using the ADF, you may get skewed images from smaller sized documents. Be sure to scan only documents of the same width together. The following shows the procedure for scanning a batch of mixed size documents. 1. Sort out the batch into stacks of the same width. 2. Adjust the side guides to the width of each document stack.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.6 Saving Scanned Images in PDF Format (1) 1 2 3 4 5 6 7 8 To save scanned images in PDF format, Adobe Acrobat must be installed on your PC. Adobe Acrobat can be installed from the provided Adobe Acrobat CD-ROM. There are 2 ways for saving scanned images in PDF format. 1. Using ScandAll 21 This method is recommended for color or grayscale scanning and when smaller PDF file size is required.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.6 Saving Scanned Images in PDF Format (2) 1 2 3 4 5 6 7 8 Using ScandAll 21 1. Load the documents on the ADF paper chute or flatbed. 2. Start up ScandAll 21.. From [Start] menu, select [Program] - [Scanner Utility for Microsoft Windows] [ScandAll 21]. This starts up ScandAll 21. 3. From the menu bar select [Scan] and then [To Adobe PDF] from the pull down menu. "TWAIN Driver" dialog box is displayed. 4.
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fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.6 Saving Scanned Images in PDF Format (3) 1 2 3 4 5 6 7 8 5. To end scanning, click the [Close] button. 6. Enter the file name and select the destination to save the scanned image. For details, refer to ScandAll 21 Help.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.6 Saving Scanned Images in PDF Format (4) 1 2 3 4 5 6 7 8 Using Adobe Acrobat 1. Load the documents on the ADF paper chute or flatbed. 2. Start up Adobe Acrobat. Select [All Programs] - [Adobe Acrobat] from the [Start] menu. This starts up Adobe Acrobat. 3. From the [File] menu select [Create PDF] - [From Scanner]. "Acrobat Scan Plug-in"dialog box is displayed. 4.
ATTENTION The image may be generated in poor quality when scanning with the default settings. It is recommended to change the settings with the following procedure. 1. Uncheck "Recognize Text Using OCR". 2. Click the [Image Settings...] button. The "Image Settings" dialog box appears. 3. Change the following items as showing below. ● ● ● ● Color/Grayscale: none Monochrome: JBIG2 or CCITT Group 4 Background removal: Off Edge shadow removal: Off TWAIN driver" dialog box is displayed.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.6 Saving Scanned Images in PDF Format (5) 1 2 3 4 5 6 7 8 5. Select the scan resolution, document size and other scan conditions, and click the [Scan] button. 6. To end scanning, click the [Done] button.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.6 Saving Scanned Images in PDF Format (6) 1 2 3 4 5 6 7 8 The scanned image is displayed. 7. Select [Save as...] or [Save] from [File] menu to save the scanned image. For the details on Adobe Acrobat operations, refer to the Adobe Acrobat manual and Help.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.6 Saving Scanned Images in PDF Format (7) 1 2 3 4 5 6 7 8 HINT If you save scanned documents using this procedure, the file size may increase. For reducing the file size, please follow the procedure below. (It may take more time than usual) 1. Select [File] - [Print...]. 2. On the following dialog specify [Adobe PDF] for [Name]. 3. Click the [Properties] button. 4. Click the [Adobe PDF settings] tab.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.6 Saving Scanned Images in PDF Format (8) 1 2 3 4 5 6 7 8 HINT 5. Select one from [Default Settings]. The following shows an example of [Smallest File Size]. 6. Click [OK] button. 7. Enter a file name and click the [Save] button on the [Save PDF File As] dialogbox.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.7 Excluding a Color in the Image (dropout color) A selected color (primary colors: red, green or blue) can be removed (dropped out) from the scanned image data. For example, if the document contains black text in a green frame, you can set the scanner to read only the text and eliminate (drop out) the green frame.To set the scanner to drop out a color, change the settings in the [TWAIN Driver] dialogbox before scanning.
3. Click the [OK] button. The [TWAIN Driver] dialog box will be redisplayed. Continue scanning from this dialog box.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.8 Skipping blank pages (1) 1 2 Change settings in the [TWAIN Driver] dialog box for skipping blank pages at scanning documents. 1. Click [Option] button in the [TWAIN Driver] dialogbox. The [Option] dialogbox appears. 2. Click the [Job/Cache] tab.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.8 Skipping blank pages (2) 1 2 3. Check the [Blank Page Skip] box. If an item other than "Ram cache" or "Use Both Memory" has been selected in the [Cache Mode:] and this check box is marked, it will change to "Ram cache". 4. With the slider control under [Blank Page Skip], specify the Blank Page Skip degree. In Binary/Halftone mode For white pages, use the [Black Dots Ratio] slider bar to set the skip condition.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.9 Detecting Multi feeds (1) 1 2 3 4 5 6 "Multi feed" is a feeding error that occurs when two or more sheets in the ADF paper chute are fed simultaneously into the scanner. You can set the scanner to detect multi feed, stop scanner operation, and display an error message. To set the scanner to detect multi feed, change the settings in the [TWAIN Driver] dialogbox. 1. Click the [Option...
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fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.9 Detecting Multi feeds (2) 1 3 2 4 5 6 The following detection conditions are provided: None Check overlapping Multi feed detection is not performed. The scanner monitors the overlapping of documents. The scanner detects a multi feed by the differences in ultrasonic propagation. Check length The scanner monitors the length of documents. It detects a multi feed by the differences in the document length.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.9 Detecting Multi feeds (3) 1 2 3 4 5 6 3) On the [Printers and Other Hardware] window, double click the [Scanners and Cameras] icon. The [Scanners and Cameras] window is displayed. 4) Right click [fi-5120Cdj] or [fi-5220Cdj], and select [Properties] from the menu.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.9 Detecting Multi feeds (4) 1 2 3 4 5 6 The properties dialogbox of fi-5120Cdj or fi-5220Cdj appears. 5) Click the "Device Set" tab. The following screen appears.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.9 Detecting Multi feeds (5) 1 2 3 4 6 5 2. Click the [Multi feed] button. The following screen is displayed.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.9 Detecting Multi feeds (6) 1 2 3 4 5 6 3. Specify the settings on the "Area for Multi feed Detection..." screen. 1) Mark the "Enable" check box. HINT ● ● You can select an area meassured from the top of the document, for which the multi feed detection will be conducted (or not).
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.10 Correcting skewed documents (1) 1 2 You can set the scanner so that skew of documents are detected and corrected automatically when skewed documents are fed into the ADF. Change the setting in the [TWAIN Driver] dialog box to enable this function. The following shows the procedure for changing the setting in the dialogbox: 1. Click [Option] button in the [TWAIN Driver] dialogbox. The [Option] dialog box appears. 2.
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fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 3.10 Correcting skewed documents (2) 1 2 3. Select the [Automatic Page Size Detection] from the "Automatic Size and Skew Detection" menu. 4. Click the [OK] button. The display returns to [TWAIN Driver] dialogbox. HINT With [Priority] slider control, you can change accuracy of Automatic Page Size Detection. Move the slider to the right when improving the detection accuracy.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP Chapter 4 DAILY CARE This chapter describes how to clean the scanner. WARNING When operating the scanner, the ADF's glass becomes very hot. Before you clean inside the scanner, turn off its power and unplug the AC adapter from the outlet. Wait for at least 15 minutes.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 4.1 Cleaning Materials and Locations requiring Cleaning Cleaning Materials The table below shows the cleaning materials that are used on this scanner. Cleaning Materials Part No. Remarks Cleaner F1 PA03950-0352(*1) 1 bottle (100 ml) Moisten cloth with this fluid and wipe the scanner clean. Cleaning Wipe PA03950-0419 24 sheets/pack Pre-moistened with Cleaner F1, Cleaning Wipes are used instead of moistened cloths.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 4.2 Cleaning the Flatbed [fi-5220C only] (1) 1 2 ATTENTION Detergent for cleaning windows or glass cleaner can be used instead of cleaner F1. However, do not use paint thinner or other organic solvents.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 4.2 Cleaning the Flatbed [fi-5220C only] (2) 1 2 1. Open the document cover. 2. Clean the following locations using a soft cloth moistened with cleaner F1. : Document holding pad. : Document bed. ATTENTION ● ● Do not allow moisture to get inside the device during cleaning. It may take long before the cleaner vaporizes if a large quantity is used.
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fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 4.3 Cleaning the ADF (1) 1 2 3 4 As a Guideline, clean the ADF every 1,000 scanned sheets. Note that this guideline varies according to the type of documents you scan. For example, it may be necessary to clean the ADF more frequently if documents are scanned when the toner is not sufficiently fixed on the printout. CAUTION ● ● The glass surface of the ADF becomes hot during the operation of the scanner.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 4.3 Cleaning the ADF (2) 1 2 3 4 2. Clean the following locations with a soft, dry cloth moistened with Cleaner F1. No. Item 1 Pad ASSY (x 1) 2 Feed rollers (x4) 3 Pick roller (x1) 4 Plastic rollers (x 4) 5 Glass (x 2) 6 Ultrasonic sensors (x 2) ATTENTION ● ● To avoid damaging the document sensors, take care that the cloth does not get hooked into them when cleaning the inside of the ADF.
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fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 4.3 Cleaning the ADF (3) 1 2 3 4 Pad ASSY Wipe the pad assy downwards. When cleaning the pad assy, be careful not to get your hand or the cloth caught on the pick spring (metal part). Pick spring (metal part) *Gray part The portion to clean Pick roller Lightly clean the Pick roller taking care not to scratch the roller surface and the Mylar sheet.
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fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 4.3 Cleaning the ADF (4) 1 2 3 4 Feed roller Clean lightly taking care not to roughen the surface of the rollers. Take particular care in cleaning the feed rollers since black debris on the rollers adversely affect the pickup performance. 1. Open the ADF when the indication of the Function Number display is not "P" or "0".
Press center of ADF ATTENTION When the ADF has returned to its original position, make sure that it is completely closed. Paper jams or feeding errors may occur if the ADF is not closed completely.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP Chapter 5 REPLACING CONSUMABLES This chapter describes how to replace scanner consumables. In this chapter Windows XP screenshots are illustrated. The screens and operations may differ slightly if the OS that you are using is other than Windows XP. Also, when FUJITSU TWAIN32 or FUJITSU ISIS is updated the screens and operations noted in this chapter will differ slightly.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 5.1 Consumable and Replacement Cycle (1) 1 2 3 4 The following table shows the specifications of consumables and their standard replacement cycle.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 5.1 Consumable and Replacement Cycle (2) 1 2 3 4 Guidelines for Consumable Replacement Cycle With this product, you can learn how many times the consumables are used so that you can estimate the right timing for the replace 1. When turning on the power, check that the scanner is connected to the PC. Refer to "3.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 5.1 Consumable and Replacement Cycle (3) 1 2 3 4 4. Right click on "fi-5120Cdj" or "fi-5220Cdj" icon, and select [Properties] (for Windows XP), or double click (for Windows 2000) The properties dialogbox of fi-5120Cdj or fi-5220Cdj appears.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 5.1 Consumable and Replacement Cycle (4) 1 2 3 4 5. Click the "Device Set" tab. The following screen is displayed.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 5.2 Replacing the Pad Assy (1) 1 2 1. Remove any documents on the ADF paper chute. 2. Open the ADF by pushing the ADF button. CAUTION Be careful, the ADF cover may close and pinch your finger. 3. Remove the Pad ASSY. Press the knobs on both ends of the Pad ASSY, and pull the Pad ASSY upwards and towards you. When doing this, take care not to catch the pick springs. 4. Attach the new Pad ASSY.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 5.2 Replacing the Pad Assy (2) 1 2 6. Reset the Pad Counter. When turning on the power, check that the scanner is connected to your PC. Open the [Scanners and Cameras] from the [Control Panel] of your PC. Open the properties dialogbox of fi-5120Cdj or fi-5220Cdj from the [Scanners and Cameras]. The properties dialogbox of fi-5120C or fi-5220C appears. Click the "Device Set" tab. The following screen is displayed.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 5.3 Replacing the Pick Roller (1) 1 2 3 4 1. Remove any documents on the ADF Paper Chute. 2. Remove the ADF paper chute. 3. Open the ADF by pulling the ADF Open Lever. ATTENTION Be careful, the ADF may close and pinch your finger. 4. Remove the Pick roller from the scanner. 1. Grip the knobs on the sheet guide with your fingers, and lift it up to remove. 2. Rotate the Pick roller bushing in the direction of the arrow.
CAUTION The Pick roller Bushing is hard. Do not turn this bearing with your fingernails. Use a paper clip for turning the roller bushing if you can not rotate it with your finger.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 5.3 Replacing the Pick Roller (2) 1 2 3 4 5. Remove the Pick roller from the shaft while lifting up the tab on the Pick roller. Pull out the shaft from the pick roller while lifting up its tab. ATTENTION If you push up the pick roller tab using your fingernail, it may heart or get chipped your fingernail. If you worry about that, you push up the pick roller tab using a paper clip. 6. Attach the new Pick roller.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 5.3 Replacing the Pick Roller (3) 1 2 3 4 7. Attach the Pick roller to the scanner. Attatch the Pick roller to the scanner in reverse order of the procedure for removing. 1. Turn the Pick roller bushing in the direction indicated by the arrow. Pick Roller Bushing Pick Roller Shaft 2. Move the sheet guide claws in the direction indicated by the arrow to fix the sheet guide. 8.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 5.3 Replacing the Pick Roller (4) 1 2 3 4 10. Reset the Pick Roller Counter. When turning on the power, check that the scanner is connected to your PC. Open the [Scanners and Cameras] from the [Control Panel] of your PC. Open the properties dialogbox of fi-5120Cdj or fi-5220Cdj from the [Scanners and Cameras]. The properties dialogbox of fi-5120C or fi-5220C appears. Click the "Device Set" tab.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP Chapter 6 TROUBLESHOOTING This chapter describes how to remedy document jams, other trouble, items to check before contacting the agent where you bought the scanner, and how to check device labels. ATTENTION About troubles that are not described here, and the details of the errors, refer to the FUJITSU TWAIN32 Scanner Driver Help.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 6.1 Removing Jammed Documents (1) 1 2 3 If a document jam occurred, follow the procedure below to remove the jammed documents. CAUTION ● ● ● Take care not to get injured when removing jammed documents. Be careful not to get neckties, necklaces, etc. entangled in the scanner when removing the jammed documents The surface of the glass may become hot during operation. Take care not to get burned. 1.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 6.1 Removing Jammed Documents (2) 1 2 3 4. Press down on the center of the ADF to return it to its original position and lock the ADF button. Press center of ADF ATTENTION ● ● Make sure that the ADF is completely closed. When it is not completely closed, document jams or feeding errors may occur.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 6.1 Removing Jammed Documents (3) 1 2 3 If a document jam or Multi Feed errors occur frequenlty, follow the procedures below . 1. Align the edges of the document sheets. 2. Hold both the left and right sides of the document with both hands, and, as shown below, bend the document, bring back and release one side of the stack. 3. The document edges will be slightly misaligned, as shown in the picture. 4.
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fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 6.2 Error Indications in the Operator Panel (1) 1 2 When any error occurrs, the operator panel indicates "U" followed by a number for temporary errors or "E" followed by a number for device alarms (permanent error). Temporary errors can be resolved by the operator, but the device alarm requires recovery works by support engineers.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 6.2 Error Indications in the Operator Panel (2) 1 2 Device alarms: Indication Meaning Remedy E0 Flatbed motor malfunction. E1 Trouble in the optical system (Flatbed). E2 Trouble in the optical system (front). E3 Trouble in the optical system (back). E4 The motorfs fuse has blown out. E6 Trouble in the operator panel. E7 Trouble occurred in the EEPROM. E8 The SCSI interface fuse has blown out.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles This section describes troubles that may occur during scanning and how to remedy that trouble. Before you ask for repair, check the following flowcharts. If the remedies in these flowcharts do not solve the problem, check the items in "6.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles Symptom: Scanner cannot be turned ON. Back Are power cable and AC adapter correctly connected? Correctly connect power cable. NO YES Are you using the correct AC cable and AC adapter supplied with the scanner from the manufacturer? NO You must use the AC adapter and cable supplied with your scanner by the anufacturer. Please get the correct AC adapter and cable to connect to your scanner.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles Symptom: Indication on Function No. display goes out. Back Does the display remain blank even after you push any button on the operator panel? The scanner operation is normal. NO YES Does the display remain blank even after running ON the scanner again? The scanner operation is normal. NO YES If you cannot solve the problem after taking measures, check the items in "6.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles Symptom: The scanning does not start. Back Did you unlock the shipping lock of the flatbed? (fi-5220C only) Turn OFF the scanner and unlock the shipping lock. (*1) NO YES Are the document loaded correctly on the ADF paper chute? Load document correctly on ADF paper chute. NO YES Is the ADF closed completely? Close the ADF completely.
NO If you cannot solve the problem after taking measures, check the items in "6.4 Items to check before contacting the dealer where you bought the scanner" and contact the dealer or an authorized FUJITSU scanner service provider. *1) For details, refer to "Getting Started" 2.1 Installing the Scanner. *2) For details, refer to "Getting Started" 2.2 Connecting the scanner to your PC.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles Symptom: Quality of scanned pictures or photos is not satisfactory. Back Did you select halftoning or dithering? Select halftoning or dithering on your PC. NO YES Are the upper/lower glasses inside the ADF, the document bed, and the document holding pad clean? Clean dirty locations. (*) NO YES If you cannot solve the problem after taking measures, check the items in "6.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles Symptom: Quality of scanned text or lines is unsatisfactory. Back Are the upper/lower glasses inside the ADF, the document bed, and the document holding pad clean? Clean dirty locations. (*) NO YES If you cannot solve the problem after taking measures, check the items in "6.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles Symptom: Images are distorted or blurred. Back Are the upper/lower glasses inside the ADF, the document bed, and the document holding pad clean? Clean dirty locations. (*) NO YES Is the ADF cover pressed down or heavy object placed on the ADF during scanning? Do not press down the ADF or place heavy object on the ADF during scanning.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles Symptom: Vertical lines appear in the scanned image. Back Did you scan the document with the Flatbed? (fi-5220C only) Clean the document bed of the Flatbed. (*1) YES NO Clean the upper/lower glasses inside the ADF. (*2) Is the glasses of the ADF Dirty? YES NO Do the lines disappear on images with low resolution settings? Scan the documents with low resolution settings.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles Symptom: The Function No. display indicates alarm after the scanner is turned ON. Back (When the scanner is just installed on the place) Did you unlock the shipping lock of the flatbed? Turn OFF the scanner and unlock the shipping lock, then turn ON the scanner again.(*) NO YES Does the Function No.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles Symptom: Multi feed errors occur frequently. Back Do the documents satisfy the conditions described in "7.2 Document Quality"? Use documents that satisfy the requirements. (*1) NO YES When the multi feed detection is ON, are the multi feed detection conditions satisfied?(*2) Satisfy the multi feed detection conditions.
YES Is any of consumables (Pick roller and Pad ASSY) dirty? Clean the dirty consumables.(*4) YES NO Is any of consumables (Pick roller and Pad ASSY) worn out? (Check the consumable counter) Replace the consumable, if needed. (*5) YES NO If you cannot solve the problem after taking measures, check the items in "6.4 Items to check before contacting the dealer where you bought the scanner" and contact the dealer or an authorized FUJITSU scanner service provider.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles Symptom: Pickup errors occurs frequently. Back Do the documents satisfy the conditions described on "7.2 Document Quality"? Use documents that satisfy the quirements. (*1) NO YES Were the documents fanned before loading on ADF paper chute? Fan the document before loading, or reduce the number of sheets of the documents.
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fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles Symptom: Paper jams occur frequently. Back Do the documents satisfy the conditions described on "7.2 Document Quality"? Use documents that satisfy the quirements. (*1) NO YES Clean the ADF or remove debris from the ADF.
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fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles Symptom: The scanned images are elongated Back Have you cleaned all the rollers? Clean all the rollers. (*) NO YES Have you adjusted the scan scale? YES Check the items in "6.4 Items to check before contacting the dealer where you bought the scanner" and contact the dealer or an authorized FUJITSU scanner service provider. NO Set the scan scale.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 6.3 Remedying Typical Troubles Symptom: There is a shadow on the leading edge of the scanned images. Back Did you adjust the offset (starting position for scanning the document)? YES Check the items in "6.4 Items to check before contacting the dealer where you bought the scanner" and contact the dealer or an authorized FUJITSU scanner service provider.. NO Adjust the offset.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 6.4 Items to Check Before Contacting the Agent Where You Bought the Scanner Check the following items before you contact the dealer where you bought the scanner. Print General Details Item Model Serial No. findings (Example) fi-5120C For details on model, see "6.5 Checking Labels on the Scanner". (Example) 000001 For details on serial No., see "6.5 Checking Labels on the Scanner".
Installation or PC connection issues Problem at the time of personal computer connection Item OS iWindowsj findings Windows Vista Displayed error message Application (Example) SCSI interface Interface controllers (Example) made by Adaptec SCSI Card 2940AU Feed system trouble Item findings Document type Main purpose of use Last cleaning date 2006 Year 1 Month 1 Last consumables replacement date 2006 Year 1 Month 1 Operator panel status at trouble
Imaging system trouble Item findings Type and version of scanner driver Type of interface controller OS (Windows) (Example) made by Adaptec SCSI Card 2940AU Windows Vista Application software (Example) ScandAll 21, Acrobat Other Item findings Can both the original document and scanner image be sent by e-mail or Fax? Print All Rights Reserved Copyright 2006-2009 © PFU LIMITED available
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 6.5 Checking Labels on the Scanner This section describes how to check the labels on the scanner. Positions of Labels on the Scanner The following shows where the two labels are located on the scanner. Label A (example): Indicates scanner information. Label B (example): Indicates various standards that the scanner conforms with.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP Chapter 7 ADF AND PAPER SPECIFICATION This chapter describes the required document size and paper quality for ensuring correct operation when scanning documents on the ADF.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 7.1 Document Size The following shows the size of documents that can be scanned on the ADF. Maximum A 216 (8.5 in) Minimum B 356 (14 in) A 53 (2.1 in) B 74 (2.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 7.2 Document Quality (1) 1 2 Document Type The following paper types are recommended for document use: ● ● Woodfree paper Wood containing paper When using documents of paper type other than the above, check whether or not the document can be scanned by testscanning a few sheets before executing the actual document. Document Thickness Paper thickness is expressed by "paper weight.
● Carbonless paper contains chemical substances that may damage the Pad ASSY or rollers (e.g. Pick roller) when documents are fed. Pay attention to the following: Cleaning: If pick errors occur frequently, clean the Pad ASSY and Pick rollers. For details on cleaning the Pad ASSY and Pick rollers, see "4.3 Cleaning the ADF". ● ● ● Replacing parts: The service life of the Pad ASSY and Pick rollers is sometimes shortened when scanning mediumgrade paper documents.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 7.2 Document Quality (2) 1 2 ATTENTION This scanner can scan ID cards through the Automatic Document Feeder with the following precautions. ● ● ● ● ● Place one card at a time into the Auto Document Feeder. ID card feeding requires the card to be fed through the Auto Document Feeder in portrait mode as in the following figure. Smooth cards should be placed face down in the Auto Document Feeder.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 7.3 Maximum Document Loading Capacity The maximum number of sheets that can be loaded on the ADF paper chute is determined by the size and weight of the document. The following graph shows the maximum document loading capacity of ADF according to paper weight. Unit g/m2 lb kg 52 14 45 64 17 55 75 20 64.5 Conversion 80 90 21 24 69 77.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 7.4 Area not to be perforated When using the ADF, document trouble might occur if there are punched holes in the shaded area in the following figure. If hole-punched documents must be scanned, use the Flatbed.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 7.5 Multi feed Detection Conditions (1) 1 2 There are three multi feed detection modes: document overlapping, document length, and both document thickness and length. The following conditions must be satisfied in each of these detection modes. Detection by Document Overlapping Sheets of the same thickness shall be set in the ADF at a time. ● ● ● Document thickness: 0.065 to 0.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 7.5 Multi feed Detection Conditions (2) 1 2 HINT The type of document and document conditions sometimes cause the multi feed detection rate to drop.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP Chapter 8 SCANNER SPECIFICATION This chapter lists the scanner specifications.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 8.1 Basic Specifications No.
*5 The scanning speed noted is the value when using the ADF to scan. *6 The maximum stacking capacity varies according to the document thickness. For details, see "Chapter7 ADF AND PAPER SPECIFICATION". *7 The Ultra SCSI and USB 2.0 / 1.1 interfaces cannot be used at the same time. *8 If you connect the scanner with USB 2.0, it is required that the USB port and the Hub are compliant with USB 2.0. The scanning speed may slow down when you connect the scanner with USB 1.1.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 8.2 Installation Specifications Item Specification Dimensions (mm) (fi-5120C: Without ADF paper chute) Depth Width Height fi-5120C: 168 mm (6.6 in) fi-5220C: 569 mm (22.4 in) fi-5120C: 301 mm (11.8 in) fi-5220C: 302 mm (11.9 in) fi-5120C: 158 mm (6.2 in) fi-5220C: 229 mm (9.0 in) Installation Space (mm) (D x W x H) Depth Width Height fi-5120C: 700 mm (27.6 in) fi-5220C: 800 mm (31.5 in) fi-5120C: 400 mm (15.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP 8.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP APPENDIX 1 Before using the [Scan] or the [Send to] button (1) 1 2 By setting the link of the application software to the [Scan] or [Send to] button, you can launch the linked application by simply pushing the button. 1. Select [Start]-[Control Panel]. 2. Select [Scanners and Cameras]-[Properties]. 3. Select the [Events] tab. 4. Select an Event.
fi-5120C / fi-5220C Image Scanner Operator Guide TROUBLE SHOOTING CONTENTS MAP TOP APPENDIX 1 Before using the [Scan] or the [Send to] button (2) 1 2 The events available for this function are: ● ● Scan button (When pushing the [Scan] button) Send to 1-9 (When pushing the [Send] to button) 5. Select the application with its process, excuted by the event. For Windows XP, click [Start this program] under [Actions] and select the application and process from the menu. 6. Click [OK] button.
