Operation Manual

Problem solutions and tips
Problem solutions and tips
Comply with th e safety information in the "Safety" manual and the chapter
"
Getting started", Page 12, when attaching or d etaching cables.
If a fault occurs, try to r
ectify it in accordance with the measures described in the following documents:
• in this chapter
• in the documentation relating to the peripheral devices
• in the Help sections fo
r t he individual programs
• in the documentation for the operating system in use.
Help if problems occur
Should you encoun
ter a problem with your compu ter that you cannot resolve yourself:
► Note the ID number
of your device. The ID number is found on the type rating
plate on the ba ck
, the underside or the top of the casing.
► For further clarificat ion of the problem, c ontact the Service Desk for your country (see the
Service Desk list or go to "
http://ts.fujitsu .com/support/servicedesk.html"). When you do
this, please have ready the ID numb er and serial number of yo ur syst em.
Troubleshooting
Power indicator remains off after you have switched
on yo ur device
Cause
Remedy
The mains voltage supply is faulty. ► Check that the power cable is correctly
plugged into the device and into a grounded
mains outlet.
► Check that the main switch a t the rear of the
monitor is set to the "I" position.
► Switch the device on.
Internal power supply overloaded.
► Pull the power plug of the device out of the
mains outlet.
► Wait a
moment.
► Plug the power plug into a properly grounded
mains outlet again.
► Swit
ch the de vice on.
26 Fujitsu Technology Solutions