User guide

Chapter 9 Operation and Maintenance
> 9.5 Troubleshooting
ETERNUS DX60/DX80/DX90 Disk storage system User Guide
206
Copyright 2010 FUJITSU LIMITED
P3AM-3042-06ENZ0
9.5 Troubleshooting
If you notice anything unusual during operation, then refer to "9.5.1 Check List" (page 206) to
check the ETERNUS DX60/DX80/DX90 status, accurately record the status on the form given in
"9.5.2 Trouble Record" (page 213)
, and contact your maintenance engineer.
• Unusual phenomena during operation of the ETERNUS DX60/DX80/DX90
• When the ETERNUS DX60/DX80/DX90 is turned off
• When the ETERNUS DX60/DX80/DX90 refuses to be turned on
• When the READY LED is not on
• When the FAULT LED is on
• When the FAULT LED blinks
• When an IP address is forgotten
• When the ETERNUS DX60/DX80/DX90 is no accessible via the network.
• When the license key cannot be registered
• When an ETERNUS DX60/DX80/DX90 related error message is displayed by the server
• When volume capacity is short
• When I/O access is slow
• When the server does not recognize the disks
9.5.1 Check List
■ Unusual phenomena during operation of the ETERNUS DX60/DX80/DX90
If the ETERNUS DX60/DX80/DX90 exhibits any of the following symptoms, unplug the ETER-
NUS DX60/DX80/DX90 and cut the AC power at the distribution board, then contact your mainte-
nance engineer.
• Abnormally hot
• Unusual odor
• Emission of smoke
• Unusual noise
• Abnormal shaking
WARNING
Unplu
g
• If the ETERNUS DX60/DX80/DX90 overheats, gives off smoke or
an unusual odor, makes an unusual sound, or shakes abnormally, or
is likely to be damaged by a power abnormality, immediately turn the
ETERNUS DX60/DX80/DX90 off and then pull the power plug from
the outlet.
After a while, check that unusual phenomena has disappeared, then
contact your maintenance engineer.