user manual

Contents
6.2.5 Tests..........................................................................................................70
6.3 Operation Check .......................................................................................71
6.3.1 Initial seek operation check ......................................................................71
6.3.2 Operation test............................................................................................71
6.3.3 Diagnostic test...........................................................................................71
6.4 Troubleshooting........................................................................................72
6.4.1 Outline of troubleshooting procedures .....................................................72
6.4.2 Troubleshooting with HDD replacement in the field ...............................72
6.4.3 Troubleshooting at the repair site .............................................................74
6.4.4 Troubleshooting with parts replacement in the factory............................75
6.4.5 Finding possibly faulty parts.....................................................................75
6.5 Packaging..................................................................................................76
6.5.1 Bag packaging...........................................................................................76
6.5.2 Box packaging ..........................................................................................77
CHAPTER 7 Error Analysis .............................................................................79
7.1 Sense Data Collection...............................................................................79
7.1.1 Sense data..................................................................................................79
7.1.2 Sense data format......................................................................................79
7.2 Sense Data Analysis..................................................................................81
7.2.1 Error information indicated with sense data.............................................81
7.2.2 Sense data (3-0C-03), (4-32-01), (4-40-xx), (4-C4-xx), and
(4-44-xx)...................................................................................................82
7.2.3 Sense data (1-1x-xx), (3-1x-xx) and (E-1D-00): Disk read error............82
7.2.4 Sense data (5-2x-xx), (B-47-xx), (B-4B-xx) and (B-4E-00):
interface error............................................................................................82
Glossary................................................................................................................83
Abbreviation .........................................................................................................85
Index .....................................................................................................................87
C141-E257 9