Operation Manual

Troubleshooting and tips
Troubleshooting and tips
Faults,rectifyingTroub le shootingTipsError:
Refer to the safety information in the "Safety" manual, when
connecting or disconnecting cables.
Help if problems occur
Should you ever have a problem with your computer that you cannot solve yourself, in many cases
youcansolveitquicklyusingtheSystemDiagnostics program pre-installed on your computer.
► To start the SystemDiagnostics programme, click on Startsymbol - Program -
Fujitsu Siemens Computers - SystemDiagnostics
or
► To start the SystemDiagnostics programme, click on Startsymbol - Program
- Fujitsu - SystemDiagnostics.
► If a p roblem is dete cted d uring the test run , the SystemDiagnostics program o utputs
a code (e.g. DIFS code YXXX123456789123).
► Take a note of this DIFS code and the ID number of you r de vice. The ID number can
be found on the type rating p late on the back of the casing.
► For further clarification of the problem, contact the Help Desk for your coun try ( see the
Help Desk list or visit the Intern et at "
http://ts.fujitsu.com/support"). Fo r this, please have
ready the ID number & serial number of your system and the DIFS code.
Troubleshooting
More information about the device-specific key combinations can be found
in "Key combinations" in the EasyGuide.
The notebook’s date or time is incorrect
Time:Date:
Cause
Troubleshooting
Time and date are incorrect. ► Double-click on the clock in the task bar and
adjust the time.
or
► Set the time or date in the Main menu in
the BIOS Setup.
The backup battery installed in the note book is
flat.
If the time and date are repeatedly incorrect
after switching on the notebook
► If that problem exists further more please
contact our service.
54 A26391-K200-Z226-1-7619, edition 2