COPYRIGHT Fujitsu PC Corporation has made every effort to ensure the accuracy and completeness of this document. However, as ongoing development efforts are continually improving the capabilities of our products, we cannot guarantee the accuracy of the contents of this document. We disclaim liability for errors, omissions, or future changes. Fujitsu and the Fujitsu logo are registered trademarks and LifeBook is a trademark of Fujitsu Limited. ErgoTrac is a trademark of Fujitsu PC Corporation.
CAUTION Changes or modifications not expressly approved by Fujitsu PC Corporation could void this user’s authority to operate the equipment. FCC NOTICES Notice to Users of Radios and Television These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
This equipment includes automatic dialing capability. When programming and/or making test calls to emergency numbers: ■ Remain on the line and briefly explain to the dispatcher the reason for the call. ■ Perform such activities in off-peak hours, such as early morning or late evening. FCC rules prohibit the use of non-hearing aid compatible telephones in the following locations or applications: ■ ■ ■ ■ ■ ■ ■ ■ ■ All public or semipublic coin-operated or credit card telephones.
CAUT ION For safety, users should ensure that the electrical ground of the power utility, the telephone lines and the metallic water pipes are connected together. Users should NOT attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician. This may be particularly important in rural areas. Avis Aux Utilisateurs Du Réseau Téléphonique Canadien L’étiquette canadienne Industrie Canada identifie l’équipement certifié.
AVERTISSEMENT Pour assurer la sécurité, les utilisateurs doivent vérifier que la prise de terre du service d’électricité, les lignes télphoniques et les conduites d’eau métalliques sont connectées ensemble. Les utilisateurs NE doivent PAS tenter d’établir ces connexions eux-mêmes, mais doivent contacter les services d’inspection d’installations électriques appropriés ou un électricien. Ceci peut être particulièrement important en régions rurales.
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Table of Contents
T a b l e PREFACE o f C o n t e n t s . . . . . . . . . . . . . . . . . . v SECTION ONE SETTING UP YOUR LIFEBOOK C SERIES FROM FUJITSU Unpacking. . . . . . . . . . . . . . . . . . . . 2 Overview of LifeBook C Series Features . . . . 3 Component Identification . . . . . . . . . . . 5 Top and Front Components . . . . . . . . . . 6 Left-side Panel Components . . . . . . . . . . 7 Right-side Panel Components . . . . . . . . . 8 Rear Panel Components . . . . . . . . . . . . 9 Bottom Components . . . . . . .
LifeBook C Series from Fujitsu Ta b l e o f C o n t e n t s SECTION FIVE SECTION SIX TROUBLESHOOTING CARE AND MAINTENANCE Identifying the Problem . . . . . Specific Problems . . . . . . . . Power On Self Test Messages . . Emergency CD-ROM Tray Release . . . . . . . . . . Modem Setup and Commands . Recovery CD-ROM . . . . . . . . . . . . . . 60 . . . . . . . 61 . . . . . . . 80 . . . . . . . 83 . . . . . . . 83 . . . . . . . 84 Caring for Your Notebook . . . . . . . . . .
T a b l e iv o f C o n t e n t s
P r e f a c e LifeBook C Series from Fujitsu
P r e f a c e PREFACE CONVENTIONS USED IN THE GUIDE The LifeBook C Series from Fujitsu PC Corporation is a powerful notebook computer. It is powered by an Intel® Pentium® II or Celeron™ microprocessor, has an XGA or SVGA color TFT display, a built-in floppy drive, a CD-ROM drive or a DVD drive, and an internal 56K modem with v.90 support. The LifeBook C Series brings the computing power of desktop personal computers (PCs) to a portable environment.
LifeBook C Series from Fujitsu Preface LifeBook C Series from Fujitsu Figure P-1 LifeBook C Series with Samples of Fujitsu and Third Party Options and Accessories vii
P r e f a c e viii
S e c t i o n Setting Up Your LifeBook C Series Unpacking . . . . . . . . . . . . . . . . . . . 2 Overview of LifeBook C Series Features . . . . 3 Component Identification . . . . . . . . . . . 5 Top and Front Components . . . . . . . . . . 6 Left-side Panel Components . . . . . . . . . . 7 Right-side Panel Components . . . . . . . . . 8 Rear Panel Components . . . . . . . . . . . . 9 Bottom Components . . . . . . . . . . . . .
S e c t i o n O n e Section One SETTING UP YOUR LIFEBOOK C SERIES FROM FUJITSU This section describes how to set up your LifeBook C Series from Fujitsu. We strongly recommend that you read it before using your notebook – even if you are already familiar with notebook computers. UNPACKING When you receive your notebook, unpack it carefully, and compare the parts you have received with the items listed below. For a Pre-configured model you should have: ■ LifeBook C Series notebook from Fujitsu.
LifeBook C Series from Fujitsu S e t t i n g U p Yo u r L i f e B o o k C S e r i e s The LifeBook C Series is a compact, yet powerful notebook computer available with a variety of features, including: (See Appendices, pages 92–94, for detailed information on pre-configured models. For other models please see your packing list.) ■ ■ ■ ■ ■ ■ ■ ■ Latest high-speed Intel mobile processor. SDRAM system memory. Clear, bright TFT display. ATI RAGE video, 4MB of Video RAM. Built-in SMART hard drive.
S e c t i o n O n e ■ Built-in Pioneer® stereo speakers. ■ Built-in mono microphone. ■ Stereo line in jack. ■ Stereo headphone jack. ■ Microphone jack. ■ Combination PC card slot accommodates 2 Type II or 1 Type III cards. ■ Integrated ErgoTrac™ pointing device for superb cursor control and comfort. ■ ■ External monitor support with simultaneous display capabilities. LapLink Professional for file transfers. (Cable not provided.
LifeBook C Series from Fujitsu S e t t i n g U p Yo u r L i f e B o o k C S e r i e s COMPONENT IDENTIFICATION For detailed specifications refer to Appendices on pages 92–94.
S e c t i o n O n e TOP AND FRONT COMPONENTS Display Panel Latch This latch locks and releases the display panel. When the display panel is released it pops up slightly to make it easier to open. (Figure 1-3.) Display Panel This is a color LCD panel with back lighting for the display of text and graphics. (Figure 1-3.) Built-in Microphone The built-in microphone allows mono audio input to your notebook. (Figure 1-3.
LifeBook C Series from Fujitsu The switch at the left end of the panel determines the operational mode of the panel. When in the up position the panel works as an application launcher, when in the middle position the panel has no function, and when in the down position the panel operates as an audio player. The first button launches an application of your choice when the panel is set as a launcher, and is the Stop and Eject button when it is set an an audio player.
S e c t i o n O n e Power Switch PC Card Slots Anti-theft Lock Slot Figure 1-5 LifeBook C Series Left-side Panel PC Card Slots The PC Card Slots allow you to install two Type II PC Cards or one Type III PC Card. (See pages 50–52 for more information on PC Cards.) The button to the left of the card slots locks the card(s) in place, and the buttons to the right of the slots eject the card(s) from the slots. (Figure 1-5.
LifeBook C Series from Fujitsu S e t t i n g U p Yo u r L i f e B o o k C S e r i e s Serial Port Parallel Port USB Port CAUTION The internal modem is not intended for use with Digital PBX systems. Do not connect the internal modem to a digital PBX as it may cause serious damage to the internal modem or your entire notebook. Consult your PBX manufacturer’s documentation for details. Some hotels have Digital PBX systems. Be sure to find out BEFORE you connect your modem.
S e c t i o n O n e BOTTOM COMPONENTS Main Unit and Configuration Label This label shows the model number and other information about your notebook. In addition the configuration portion of the label has the serial number and manufacturer information that you will need to give your support representative so that he or she can help you. It identifies the exact version of various components of your notebook. (Figure 1-8.) Lithium ion Battery Bay The Battery Bay contains the internal Lithium ion Battery.
S e c t i o n Starting Your LifeBook C Series from Fujitsu Power Sources . . . . . . . . . . . . . . . . 12 Display Panel . . . . . . . . . . . . . . . . . 13 Starting your LifeBook for the First Time . . . 13 Registering your LifeBook . . . . . . . . . . 16 Learning About Your Operating System and Application Software. . . . . . . . . . 17 Power Off . . . . . . . . . . . . . . . . . . 17 Restarting the System . . . . . . . . . . . .
S e c t i o n T w o SECTION TWO To Switch From AC Adapter Power To Battery Power STARTING YOUR LIFEBOOK C SERIES FROM FUJITSU 1. Be sure that you have a charged or partially charged battery installed. This section describes the initial power on and setup of your notebook. It provides information on power sources, powering on, shutting down, initial software setup and the registration of your LifeBook C Series. POWER SOURCES 2. Remove the AC or auto/airline adapter from the DC Power jack.
LifeBook C Series from Fujitsu DISPLAY PANEL Opening the Display Panel Lifting the latch releases the top of the display panel from the front of the notebook body. When the display panel is released it pops up slightly to make it easier to open. Lift the display panel backward until the screen is at a comfortable viewing angle. (Figure 2-2.) Your LifeBook C Series POINT The higher the brightness level, the more power the notebook will consume and the faster your battery will discharge.
S e c t i o n T w o Booting the System with Windows 98 Second Edition We strongly recommend that you not attach any other external devices and do not put a CD, DVD or floppy in any drives until you have gone through the initial power on sequence. Figure 2-3 Power On When powered On, your notebook carries out a Power On Self Test (POST) to check the internal parts and configuration. If a fault is found a short series of beeps will sound and/or an error message will be displayed.
LifeBook C Series from Fujitsu Once you have setup your LifeBook to dial out, Windows 98 SE will make a free telephone call which will test these settings. If the call is unsuccessful, you will be returned to the phone settings page where you may try to fix them at this time. If you are unable to fix the settings please contact Fujitsu PC Service and Support. (See page 17.
S e c t i o n T w o POINT You cannot use your notebook until you have accepted the License Agreement and entered your product key. If you stop the process your notebook will return to the beginning of the Windows 98 SE Welcome Process, even if you shut your LifeBook down and start it up again. Wait for a few moments as Windows 98 SE prepares for you.
LifeBook C Series from Fujitsu LEARNING ABOUT YOUR OPERATING SYSTEM AND APPLICATION SOFTWARE Tutorials All operating systems and most software applications have tutorials built-in. We highly recommend that you step through the tutorial before you use an application even if you are familiar with the same application on a different machine, an earlier version of the application, or a similar product. Manuals In the accessories box you will find manuals for Windows 98 SE.
S e c t i o n T w o If you are going to store your notebook for a month or more, take the following precautions: 1. After shutting down from Windows turn off your notebook using the power switch. RESTARTING THE SYSTEM If your system is on, and you wish to restart your system be sure that you use the following procedure. 2. Close your notebook display panel. 1. Click on the Start button. 3. Disconnect the AC adapter. 2. Click on Shut Down. 4.
S e c t i o n Using Your LifeBook C Series from Fujitsu Status Indicator Panel. . . . . . . . . . . . . 20 Battery . . . . . . . . . . . . . . . . . . . . 23 Integrated ErgoTrac Pointing Device . . . . . 26 Using the Keyboard. . . . . . . . . . . . . . 28 Volume Control. . . . . . . . . . . . . . . . 30 Floppy Disk Drive . . . . . . . . . . . . . . . 30 DVD/CD-ROM Drive. . . . . . . . . . . . . 32 LifeBook Application Panel . . . . . . . . . . 33 Hard Drive . . . . . . . . . . . . . . . . . .
S e c t i o n T h r e e SECTION THREE USING YOUR LIFEBOOK C SERIES FROM FUJITSU This section describes the indicators, buttons, connections, operating modes, and software of your LifeBook C Series and their uses. STATUS INDICATOR PANEL The Status Indicator panel is located in the recess just above the keyboard. (Figure 3-1.) The appropriate icon will appear to indicate the activity of the corresponding component in your notebook.
LifeBook C Series from Fujitsu AC Adapter Indicator The AC Adapter indicator tells you whether the system is operating on an AC or auto/airline adapter, or the battery alone. The indicator is On when either of the adapters is active and Off when power comes from the battery alone. If a battery is charging, the Power Adapter indicator is active regardless of whether your notebook is On or Off.
S e c t i o n T h r e e DVD/CD-ROM Drive Access Indicator The DVD/CD-ROM Access indicator tells you that the DVD/CD-ROM drive is being accessed. The DVD/CD-ROM Access indicator will flash when the software tries to access a DVD/CD even if no DVD/CD is inserted. POINT The Windows 98 SE DVD/CD automatic insertion function will periodically check for a DVD/CD inserted in the drive, causing the DVD/CD-ROM Access indicator to flash.
LifeBook C Series from Fujitsu Floppy Disk Drive Access Indicator The Floppy Disk Drive Access indicator tells you a floppy disk drive is being accessed. The Floppy Disk Drive Access indicator will flash when your software tries to access a floppy disk even if no floppy disk is installed. PC Card Access Indicators The PC Card Access indicators tell you when an installed PC Card is being accessed. Card 1 is the bottom connector inside the slot and Card 2 is the upper connector inside the card slot.
S e c t i o n T h r e e CAUTION Actual battery life will vary based on screen brightness, applications, features, power management settings, battery condition, and other customer preferences. DVD/CD-ROM drive, hard drive, and modem usage may also have a significant impact on battery life. CAUTION Do not leave a faulty battery in your notebook. It might damage your AC adapter, optional auto/airline adapter, another battery, or your notebook itself.
LifeBook C Series from Fujitsu ■ Make sure the percentage charge is shown inside the Battery Level icon. (Figure 3-2 on page 21.) There is no memory effect on the Lithium ion batteries, which means that you do not need to discharge them completely before recharging, this is called "trickle charging". For approximate charging times see Self Help on our Service and Support website at www.8fujitsu.com. Once there click on Self Help Center.
S e c t i o n T h r e e Once your notebook goes into Critical Low Battery Suspend mode, you will be unable to resume operation until you provide a source of power either from an AC adapter, an optional auto/airline adapter, or a charged battery. Critical Low Battery Suspend mode shows on the Status indicator just like the normal Suspend mode. Once you have provided power, you will need to press the Suspend/ Resume button to resume operation. In the Suspend mode, your data can be maintained for sometime.
LifeBook C Series from Fujitsu around on the screen – up, down, left and right. A light pressure with the tip of your finger is all that is required to operate the ErgoTrac. The more pressure you use, the faster the cursor will move. The second part of the ErgoTrac pointing device – the buttons – function as mouse buttons, and the functions they perform depend on the application you are running. Figure 3-3 shows the position of the ErgoTrac pointing device and buttons.
S e c t i o n T h r e e ■ Buttons – This lets you set up the buttons for right or left handed operation and set the time interval for double clicking. ■ Pointers – This lets you set up the size and shape of the cursor for different functions. ■ Motion – This lets you set up the relation of the speed of motion of your finger to the motion of the cursor and to enable a trailing tail for the cursor arrow.
LifeBook C Series from Fujitsu Using Your LifeBook C Series Function Keys POINT Numeric Keypad Cursor Keys The cursor keys are the four arrow keys on the keyboard which allow you to move the cursor up Õ, down Ô, left Ó and right È as your application allows. Three When an external numeric keypad is connected to the notebook the NumLk mode enables the external keypad. The built-in keyboard numeric keypad can be used by holding down the Fn key while using the designated keys.
S e c t i o n T h r e e Pressing F5 while holding down the Fn key allows you to toggle between video compensation and no compensation. (Video compensation controls spacing on the display. When it is enabled, displays with less than 800 x 600 pixel resolution will still cover the entire screen.) Pressing F6 repeatedly while holding down the Fn key will lower the brightness of your display. Pressing F7 repeatedly while holding down the Fn key will increase the brightness of the display.
LifeBook C Series from Fujitsu Using Your LifeBook C Series want to write data to that disk, slide the write protect tab the other way to close the small hole. (See Figure 3-8.) Loading a Floppy Disk Insert a floppy disk into the floppy disk drive – shutter side first and label up – until the Eject button pops out. (Figure 3-7.) CAUTION When there is no floppy disk in the drive, the Eject button is flush with the right-side of your notebook.
S e c t i o n T h r e e Care of Floppy Disk Drive and Disks ■ Avoid storing the floppy disk drive and disks in extremely hot and cold locations, or in locations subject to severe temperature changes. ■ DVD OR CD-ROM DRIVE You will have either a DVD or a CD-ROM drive. Operation is the same for either except that a DVD drive will read either DVD's or CD-ROM's Keep the floppy disk drive and disks out of direct sunlight and away from heating equipment.
LifeBook C Series from Fujitsu ■ If there was a protective sheet in the tray when it was shipped, make sure it has been removed. ■ Place the disk into the tray, label side up, with the hole in the center of the disk snapped onto the raised circle in the center of the tray. ■ Close the tray. ■ After the disk is loaded, it will take a short time for your notebook to recognize it. Care of DVDs and CD-ROMs DVDs and CD-ROMs are precision devices and will function reliably if given reasonable care.
S e c t i o n T h r e e Application Panel. The LifeBook Application Panel is located in your start menu. It includes: Application Panel Setup, LifeBook Application Panel Guide, Activate LifeBook Application Panel and Deactivate LifeBook Application Panel. The LifeBook Application Panel makes your LifeBook more than just another notebook computer. When you start Windows 98 SE, LifeBook Application Panel automatically starts.
LifeBook C Series from Fujitsu CAUTION The internal modem on all Fujitsu notebooks from Fujitsu PC Corporation are certified for use in the United States and Canada. The modem may be certified in other countries. Please access our website at www.8fujitsu.com for a list of the other world-wide locations where the internal modem has been certified. CAUTION The internal modem is designed to the ITU-T V.90 standard.
S e c t i o n T h r e e Indicator panel above the keyboard of your notebook. (Figure 3-11.) Push the Power button, when your notebook is active but no Access indicators are on and release the button (immediately). You will hear two short beeps and then your system will enter Suspend mode. If your notebook is suspended, pushing the Power button will return your notebook to active operation at the point where it went into suspension.
LifeBook C Series from Fujitsu Standby Mode Standby mode, in Windows 98 SE, saves the contents of your notebook’s system memory during periods of inactivity by maintaining power to critical parts while turning off the CPU, the display, the hard drive and all of the other internal components except those necessary to maintain system memory, recognize the Power button and restart. Your notebook can be put in Suspend mode by: ■ Pressing the Power button when your system is in the On state.
S e c t i o n T h r e e POINT When PC Cards or external devices are in use, Save-to-Disk mode cannot return to the exact state prior to suspension, because all of the peripheral devices will be re-initialized when the system restarts. POINT The main advantage of using the Save-to-Disk function is that power is not required to maintain your data. This is particularly important if you will be leaving your notebook in a suspended state for a prolonged period of time.
LifeBook C Series from Fujitsu POINT If you are using CD Player, your notebook will not go into Suspend or Save-to-Disk modes until you stop Quick Player. POINT Save-to-Disk mode will not operate when Resume On Modem Ring has been selected in the BIOS. Customer configured BIOS methods: ■ Press the Power Button until acknowledged with Save-to-Disk mode enabled from the Power menu of the BIOS setup utility.
S e c t i o n T h r e e POINT Windows 98 SE has its own integrated power management features that include the functionality of those listed above. (Idle and Standby Mode) Video Timeout The Video Timeout is one of the power management parameters which saves power by turning off the display if there is no keyboard or pointer activity for the user selected timeout period. Any keyboard or pointer activity will cause the display to restart automatically. This feature is independent of the Power button.
LifeBook C Series from Fujitsu CAUTION Make sure you memorize your passwords, both hardware and software. If you forget, you may not be able to use the notebook, and you will have to contact your service provider and arrange to have them reset the hardware system password. See your software documentation for what to do if you forget your software security password(s). CAUTION Software security feature passwords may not be the same as the hardware security passwords.
S e c t i o n T h r e e Microsoft Works Microsoft Works is a suite of software containing the basic tools to write letters and reports, track family and friends with address books, manage home finances, and create a home inventory. (Located in the Business Software folder.) Microsoft Press Interactive Training For users unfamiliar with Windows or just Windows 98 SE, your LifeBook C Series comes with this tutorial to help you get the most out of your operating system.
LifeBook C Series from Fujitsu Using The BIOS setup utility is entered by pressing the F2 key during the boot process while the Fujitsu logo is on the screen. POINT When error messages occur see Section Five, pages 80-82, for help in understanding the meaning and required actions to be taken.
S e c t i o n T h r e e You will only have to change the utility settings if you want to: ■ Change the date or time. (You can also do this without entering the setup utility, through your operating system. See your operating system manual.) ■ Change the primary boot device. ■ Change the power management parameter settings. (Can also be changed in the operating system control panel.) ■ Change a port address or other parameter. ■ Change an audio parameter setting.
LifeBook C Series from Fujitsu PHDISK allows you to perform five different functions related to the Save-to-Disk space on your internal hard drive. They are: 1. Allocate a space for the Save-to-Disk function. 2. Remove all space allocation for the Save-to-Disk function. 3. Find out details about the hard drive and the current Save-to-Disk space allocation. 4. Re-allocate space and mark bad blocks in the space allocated to the Save-to-Disk function when a disk error has occurred. 5.
S e c t i o n T h r e e To remove all space allocation for the Save-toDisk function, do the following: 1. Click on Start. 2. Click on Shut Down. 3. From the Shut Down menu select the restart option. 4. When the Fujitsu Logo appears on your screen press F8 immediately, before the Windows 98 banner appears on the screen. 5. Select 6. Safe mode command prompt only, then press Enter. 6. At the c:\> prompt, type cd fujitsu, then press Enter. 7. Type PHDISK /DELETE /FILE Press the Enter key.
S e c t i o n User Installable Features Lithium ion Battery . . . . . . . . . . . . . . 48 PC Cards . . . . . . . . . . . . . . . . . . . 50 Parallel Port Devices . . . . . . . . . . . . . 52 Serial Port Devices . . . . . . . . . . . . . . 52 USB Devices . . . . . . . . . . . . . . . . . 52 Microphone. . . . . . . . . . . . . . . . . . 52 Stereo Line In Devices . . . . . . . . . . . . 53 Headphones . . . . . . . . . . . . . . . . . 53 Telephone Lines . . . . . . . . . . . . . . .
S e c t i o n F o u r SECTION FOUR USER INSTALLABLE FEATURES Your LifeBook C Series has a number of user installable features: ■ ■ ■ ■ ■ ■ 48 A Battery bay on the underside of your notebook allows you to replace the internal Lithium ion battery with a second one. PC Card slots in the left side panel of your notebook allow you to install PC Cards, IC memory cards (SRAM card) or Zoomed Video cards (Slot 1 only).
LifeBook C Series from Fujitsu U s e r 1. Press the Power button to put the notebook into suspend mode. (Or shut down your notebook and disconnect the AC adapter if you wish to cold-swap.) 2. Close your display and stand your notebook on it's right panel with the top facing you. 3. Press down on the battery release panel and slide it way from you. 4. Set your notebook down gently on it's top, with the left panel facing you. 5. Slide the battery pack away from the connector until it stops.
S e c t i o n F o u r ■ Wireless LAN cards (Type II). ■ IDE solid-state disk cards (Type II). ■ SCSI cards (Type II). POINT Under federal, state or local law it may be illegal to dispose of batteries by putting them in the trash. Please take care of our environment and dispose of batteries properly. Check with your local government authority for details regarding recycling or disposing of your old battery, or contact your support representative at 1-800-8FUJITSU (1-800-838-5487).
LifeBook C Series from Fujitsu U s e r Do not insert a PC Card into a slot if there is water or any other substance on the card; you may permanently damage the card, your notebook, or both. To install a PC Card: 1. See your PC Card manual for instructions on installation of that specific card. 2. Make sure that there is not already a PC Card in the slot. If there is, eject it, as described in Removing PC Cards. CAUTION Some PC Cards can only be installed or removed with the power Off.
S e c t i o n F o u r CAUTION Windows 98 SE has a shutdown procedure for PC Cards that must be followed before beginning to remove a card. Removing PC Cards If you wish to remove or replace the PC Card, use the following procedure: 1. Close applications that are using the PC Card. 2. Double-click on the PC Card indicator on the Windows taskbar. From the PC Card Properties Window: 3. Select the card to be removed and click on the Stop button. 4.
LifeBook C Series from Fujitsu STEREO LINE IN DEVICE Make sure that your stereo line in audio device, a cassette recorder, for example, is equipped with an 1/8" (3.5 mm) stereo mini-plug. Make sure the plug is aligned and push it into the jack until fully seated. (See Figure 1-6 on page 8.) HEADPHONES Make sure that your stereo headphones are equipped with an 1/8" (3.5 mm) stereo miniplug. Make sure the plug is aligned and push it into the jack until fully seated. (See Figure 1-6 on page 8.
S e c t i o n F o u r THEFT PREVENTION LOCK A physical security system lock can be installed on the left rear panel of your notebook. (See Figure 1-5 on page 8 for the location of the lock slot.) Simply insert the key end of your security system in the slot, rotate 90 degrees and lock. CAUTION Never remove screws except the ones specifically shown in the directions for installing and removing the memory upgrade module. MEMORY UPGRADE MODULE Your notebook has high speed SDRAM installed.
LifeBook C Series from Fujitsu U s e r 7. In the center of the plastic sheeting under the keyboard is a small notch facing the right side on your notebook. Ease your fingernail under this notch, and lift the flap to your left, exposing the memory upgrade slot. CAUTION The memory upgrade module can be severely damaged by electro-static discharge (ESD). Be sure you are properly grounded when handling and installing the module. 8. Align the memory upgrade module with the chip side up.
S e c t i o n F o u r To Replace the original system memory: Follow steps 1 to 6 above, then do the following: 7. At the right of the plastic sheeting is a small notch facing towards you. Ease your fingernail under this notch, and lift the flap back exposing the memory upgrade slot. 8. Align the memory upgrade module with the chip side up. Align the connector edge of the memory upgrade module with the connector slot in the compartment. The connector will be pointing towards you.
LifeBook C Series from Fujitsu Example: A system with 32MB of memory will display 640K System Memory, 31MB Extended Memory. When you have installed additional memory, the display should change. The chart below shows you the possible displays. In the chart, slot 1 is the slot to the right of your notebook, with the connector facing towards you, where your original RAM memory is installed. Slot 2 is the upgrade slot located in the center of your notebook with the connector facing to the right.
S e c t i o n 58 F o u r
S e c t i o n T r o u b l e s h o o t i n g Identifying the Problem. . . . . . . . . . . . 60 Specific Problems . . . . . . . . . . . . . . . 61 Power On Self Test Messages . . . . . . . . 80 Emergency CD-ROM Tray Release . . . . . . . . . . . . . . . . 83 Modem Setup and Commands . . . . . . . . 83 Recovery CD-ROM . . . . . . . . . . . . . .
S e c t i o n F i v e SECTION FIVE TROUBLESHOOTING The LifeBook C Series from Fujitsu is sturdy and subject to few problems in the field. However, you may encounter simple setup or operating problems that you can solve on the spot, or problems with peripheral devices, that you can solve by replacing the device. The information in this section helps you isolate and resolve some of these straightforward problems, and identify failures that require service.
LifeBook C Series from Fujitsu T r o u b l e s h o o t i n g PIN (Personal Identification Number) on the card located in the service and support folder. ■ Conditions under which the problem occurred. ■ Any error messages that have occurred. ■ Hardware configuration. ■ Type of printer connected, if any. See the Configuration Label on the bottom of your notebook for configuration and serial numbers. (Refer to Figure 1-8 on page 10.
S e c t i o n F i v e Problem Possible Cause Possible Solution 1. The volume knob is turned too low. 1. Adjust the volume control knob on the right side of your notebook. 2. Adjust the sound volume control settings in your software, both operating system and applications. 3. Plugging in headphones disables the built-in speakers, remove the headphones. 4. Set the BIOS setup utility, Multimedia Device Configuration submenu of the Advanced menu to the default values. (See page 43.) 5.
LifeBook C Series from Fujitsu Problem Possible Cause Possible Solution Notebook fails to recognize DVD/CD-ROM (continued). 5. Setup utility is set to something other than DVD/CD-ROM or Auto for the Secondary Master Controller. 5. Revise BIOS settings to set the Secondary Master correctly. (See Main menu and Primary Master submenu in the BIOS guide. See page 44 for more information.) 6. Verify the drive designator used by the application is the same as the one used by the operating system.
S e c t i o n F i v e Problem Possible Cause Possible Solution 1. You tried to write to a write protected floppy disk. 2. Floppy disk is not loaded correctly. 1. Eject the floppy disk and set it to write enabled. (See page 31.) 2. Eject floppy disk, check orientation and re-insert. (See Floppy Disk Drive on pages 30-31.) 3. Revise the setup utility Main menu settings. (See Main Menu in the BIOS guide. See page 44 for more information.) 4. Verify your password and security settings.
LifeBook C Series from Fujitsu T r o u b l e s h o o t i n g Problem Possible Cause Possible Solution You can not access your hard drive (continued). 2. The wrong drive designator was used by an application when a bootable CD-ROM was used to start the notebook. 2. Verify drive designator used by application is in use by the operating system. When the operating system is booted from a CD-ROM, drive designations are automatically adjusted. (See Primary Master Submenu in the BIOS guide.
S e c t i o n F i v e Problem Possible Cause Possible Solution You have connected an external keyboard or a mouse and it seems to be locking up the system. 1. Your operating system software is not setup with the correct software driver for that device. 2. Your system has crashed. 1. Check your device and operating system documentation and activate the proper driver. 2. Restart your system using the reset button on the rear panel. 1. Your memory upgrade module is not properly installed. 1.
LifeBook C Series from Fujitsu T r o u b l e s h o o t i n g Problem Possible Cause Possible Solution 1. The device is not properly installed. 1. Remove and re-install the device. (See Parallel Port Devices, Serial Port Devices or USB Devices on page 52.) 2. Close your application and restart your notebook. Parallel, Serial, and USB Device Problems CAUTION Due to ongoing changes in USB technology and standards, not all USB devices and/or drivers are guaranteed to work. 2.
S e c t i o n F i v e Problem Possible Cause Possible Solution 1. The card is not properly installed. 1. Remove and re-install the card. (See PC Cards on pages 50-52.) 2. Close your application and restart your notebook. PC Card Problems A card inserted in the PC Card slot does not work or is locking up the system. 2. The card may have been installed with an application running and your notebook doesn’t know it’s there. 3. Your software may not have the correct software driver active. 4.
LifeBook C Series from Fujitsu T r o u b l e s h o o t i n g Problem Possible Cause Possible Solution 1. The installed battery is completely discharged, and there is no Power adapter (AC or auto/airline) installed. 1. When the battery is dead there will be a beep when the power is turned on and the notebook will immediately go into Critical Low Battery Suspend mode. (See pages 25-26.) Check the Status Indicator panel to determine the presence and condition of the battery. (See pages 20-21.
S e c t i o n F i v e Problem Possible Cause Possible Solution You turn on your notebook and nothing seems to happen (continued). 3. The battery is installed but is completely discharged and the Power adapter (AC or auto/airline) has no power from the AC outlet, airplane seat jack, or the car’s cigarette lighter. 3. When the battery is dead there will be a beep when the power switch is turned on and the notebook will immediately go into Critical Low Battery Suspend mode. (See pages 25-26.
LifeBook C Series from Fujitsu Problem Possible Cause Possible Solution You turn on your notebook and nothing seems to happen (continued). 5. There is no battery installed and there is no Power adapter (AC or auto/airline) installed. 5. Use the Status Indicator panel to verify the presence and condition of the battery. (See Figures 3-1 and 3-2 on pages 20-21.) Install a Power adapter. If the battery is not charged use a Power adapter until it is charged. 6.
S e c t i o n F i v e Problem Possible Cause Possible Solution You turn on your notebook and nothing seems to happen (continued). 8. The internal battery is completely discharged and the Power adapter (AC or auto/airline) is faulty. 8. When the battery is dead there will be a beep when the power switch is turned on and the notebook will immediately go into Critical Low Battery Suspend mode. (See pages 25-26.
LifeBook C Series from Fujitsu Problem Possible Cause Possible Solution Your notebook turns off all by itself (continued). 3. You have a battery failure. 3. Verify the condition of the batteries using the Status Indicator panel (Figure 3-2 on page 21), and replace or remove any that are shorted. 4. Make sure the adapter is plugged in and the outlet has power. 4. Your Power adapter has failed or lost it’s power source. Your notebook won’t work on battery alone. 1. The installed battery is dead. 2.
S e c t i o n F i v e Problem Possible Cause Possible Solution The battery seems to discharge too quickly. 1. You are running an application which uses a great deal of power because of frequent hard drive access or CD-ROM access, use of a modem PC Card or of a LAN PC Card. 2. The power savings features may be disabled. 1. Use a Power adapter for this application when at all possible. 3. The brightness is turned all the way up. 4. The battery has been exposed to high temperatures. 5.
LifeBook C Series from Fujitsu T r o u b l e s h o o t i n g Problem Possible Cause Possible Solution 1. The Power button is disabled from the Advanced submenu of the Power menu of the setup utility. 2. You did not hold the button in long enough. 1. Enable the button from the setup utility. (See page 43.) Shutdown and Startup Problems 3. There may be a conflict with the application software. The system powers up, and displays power on information, but fails to load the operating system. 1.
S e c t i o n F i v e Problem Possible Cause Possible Solution An error message is displayed on the screen during the notebook turn on (boot) sequence. 1. Power On Self Test (POST) has detected a problem. 1. See the Power On Self Test (POST) Messages (See pages 80-82), to determine the meaning and severity of the problem. Not all messages are errors; some are simply status indicators. Your notebook appears to change setup parameters when you start it. 1.
LifeBook C Series from Fujitsu T r o u b l e s h o o t i n g Problem Possible Cause Possible Solution The built-in display is blank when you turn on your notebook (continued.) 3. The angle of the display and the brightness settings are not adequate for your lighting conditions. 4. The power management timeouts may be set for very short intervals and you failed to notice the display come on and go off again. 3. Move the display and the brightness control until you have adequate visibility.
S e c t i o n F i v e Problem Possible Cause Possible Solution The Built-in Display does not close. 1. A foreign object, such as a paper clip, is stuck between the display and the keyboard. 1. Remove all foreign objects from the keyboard. The Built-in Display has bright or dark spots. 1. If the spots are very tiny and few in number, this is normal for a large LCD display. 2. If the spots are numerous or large enough to interfere with your operation needs. 1. This is normal; do nothing. 2.
LifeBook C Series from Fujitsu T r o u b l e s h o o t i n g Problem Possible Cause Possible Solution You have connected an external monitor and it does not come on (continued). 3. Your operating system software is not setup with the correct software driver for that device. 4. Your external monitor is not compatible with your notebook. 3 Check your device and operating system documentation and activate the proper driver. 4.
S e c t i o n F i v e POWER ON SELF TEST MESSAGES The following is an alphabetic list of error-andstatus messages that Phoenix BIOS and/or your operating system can generate and an explanation of each message. Error messages are marked with an *. Comments in italics are suggestions of possible actions for you to consider, or risks resulting from ignoring the message. The most common errors are marked with a #.
LifeBook C Series from Fujitsu *Invalid NVRAM media type Problem with NVRAM access. In the unlikely case that you see this message you may have some display problems. You can continue operating but should contact your support representative for more information. *Monitor type does not match CMOS – Run SETUP Monitor type not correctly identified in Setup. This error probably means your BIOS is corrupted, run the Setup Utility and set all settings to the default conditions.
S e c t i o n F i v e *Real time clock error Real-time clock fails BIOS test. May require board repair. Contact your support representative. *Shadow RAM Failed at offset: nnnn Shadow RAM failed at offset nnnn of the 64k block at which the error was detected. You are risking data corruption if you continue. Contact your support representative. nnnn Shadow RAM Passed Where nnnn is the amount of shadow RAM in kilobytes successfully tested.
LifeBook C Series from Fujitsu T r o u b l e s h o o t i n g Figure 5-1 Emergency CD-ROM Tray Release EMERGENCY CD-ROM TRAY RELEASE If for some reason the eject button fails, you can open the CD-ROM tray with a paper clip or similar tool inserted into the eject hole in the far right side of the front of the tray. Straighten one side of a paper clip and push it gently into the hole. The tray will pop out a short distance.
S e c t i o n F i v e RECOVERY CD-ROM Included with your notebook (in the Accessories box) is an Emergency Recovery CD-ROM with the following content: A backup copy of the software originally installed by Fujitsu on your new Fujitsu LifeBook (can only be used on the listed LifeBook models). Sets of device drivers and utilities (in specific directories) that are unique to your notebook configuration for use as documented below.
LifeBook C Series from Fujitsu T r o u b l e s h o o t i n g 1. Insert the Emergency Recovery CD in the CD-ROM drive. 2. If your notebook is running when you insert the CD, exit your operating system and power down the notebook. 3. Start (power up) your notebook. 4.
S e c t i o n F i v e Device Drivers, Utilities and Read-me Files The Emergency Recovery CD also includes device driver files/directories and specific Lifebook model utilities that give you additional flexibility and functionality for using your Fujitsu notebook. This section of the CD is only available if your notebook is already functioning from either your hard drive boot/operating system or as a result of using a bootable floppy disk that is configured to recognize the CD-ROM drive.
S e c t i o n Care and Maintenance Caring for Your Notebook . . . . . . . . . . 88 Increasing Battery Life . . . . . . . . . . . . 89 Caring for Your Batteries . . . . . . . . . . .
S e c t i o n S i x SECTION SIX ■ CARE AND MAINTENANCE 1. Turn it on. 2. Position it so that the liquid can run out. 3. Let it dry out for 24 hours, or longer if needed. 4. If your notebook will not boot after it has dried out, call your support representative. If you use your LifeBook C Series from Fujitsu with care, you will increase its life and reliability. This section provides some tips for looking after the notebook and the battery packs.
LifeBook C Series from Fujitsu a n d M a i n t e n a n c e INCREASING BATTERY LIFE CARING FOR YOUR BATTERIES To increase battery life: If your notebook is to be stored for a month or longer, turn the machine on and remove the internal Lithium ion battery. Store your notebook and batteries separately in a cool, dry location. If you store your notebook with a battery installed, the battery will discharge, and battery life will be reduced. In addition, a faulty battery might damage your notebook. 1.
S e c t i o n 90 S i x
A p p e n d i c e s Specifications and Glossary Warranty . . . . . . . . . . . . . . . . . . . 92 LifeBook C Series General Specifications . . . 92 Pre-configured Models . . . . . . . . . . . . 94 Glossary . . . . . . . . . . . . . . . . . . .
A p p e n d i c e s APPENDICES SPECIFICATIONS AND GLOSSARY These appendices provide the hardware and environmental specifications for LifeBook C Series notebooks. Specifications of particular configurations will vary. WARRANTY Your notebook is backed by a one year International Limited Warranty and includes toll-free technical support; call 1-800-8FUJITSU (1-800-838-5487.) Check the service kit that came with your notebook for warranty terms and conditions.
LifeBook C Series from Fujitsu A p p e n d i c e s Input/Output Connections One combination PC Card slot accommodates Type III or two Type II. PCMCIA Standard 2.1 with CardBus support; Zoomed Video support via Slot 1. One 6-pin mini DIN PS/2 compatible connector, for external keyboard, external mouse or external numeric keypad. One 25-pin D-SUB two-way Centronics type connector for parallel input/output devices; Bi-directional, output only or ECP. One 15-pin D-SUB connector for VGA external monitor.
A p p e n d i c e s Power Batteries One Lithium ion battery, Rechargeable, 10.8V, 3600mAh. Bridge Battery Your C Series notebook comes equipped with a bridge battery. A bridge battery allows a charged Lithium ion battery to be replaced without shutting down the system. The bridge battery capacity is not large, and can vary with the condition of your notebook, so you will have 3 minutes at the most to make the change.
LifeBook C Series from Fujitsu A p p e n d i c e s AC Adapter A device which converts the AC voltage from a wall outlet to the DC voltage needed to power your computer. Active-Matrix Display A type of technology for making flat-panel displays which has a transistor or similar device for every pixel on the screen. Auto/Airline Adapter A device which converts the DC voltage from an automobile cigarette lighter or aircraft DC power outlet to the DC voltage needed to power your notebook.
A p p e n d i c e s Configuration The combination of hardware and software that makes up your system and how it is allocated for use. CRT Cathode Ray Tube. A display device which uses a beam of electronic particles striking a luminescent screen. It produces a visual image by varying the position and intensity of the beam. Data The information a system stores and processes. DC Direct current. A voltage or current that does not fluctuate periodically with time.
LifeBook C Series from Fujitsu A p p e n d i c e s FCC Federal Communication Commission. Floppy Disk A spinning platter of magnetic data storage media which is highly flexible. I/O Port A connector and associated control circuits for data entering and leaving your computer in electronic form. IDE Intelligent Drive Electronics. A type of control interface for a hard drive which is inside the hard drive unit. GB Gigabyte.
A p p e n d i c e s MB Megabyte. MPU-401 A standard for MIDI interfaces and connectors. Memory A repository for data and applications which is readily accessible to your computer CPU. NTSC National TV Standards Commission. The standard for TV broadcast and reception for the USA. MHz Megahertz. MIDI Musical Instrument Digital Interface. A standard communication protocol for exchange of information between computers and sound producers such as synthesizers. Modem A contraction for MOdulator-DEModulator.
LifeBook C Series from Fujitsu A p p e n d i c e s POST Power On Self Test. A program which is part of the BIOS which checks the configuration and operating condition of your hardware whenever power is applied to your Computer. Status and error messages may be displayed before the operating system is loaded. If the self test detects failures that are so serious that operation can not continue, the operating system will not be loaded.
A p p e n d i c e s SRAM Static random access memory. A specific technology of making RAM which does not require periodic data refreshing. Status Indicator A display which reports the condition of some portion of your hardware. On your Computer this is an LCD screen just above the keyboard. Stereo (audio) A system using two channels to process sound from two different sources. Stroke (keyboard) The amount of travel of a key when it is pressed from resting to fully depressed.
Index
I n d e x CRT . . . . . . . . . . . . . . . . . . . . 93, 96 AC Adapter Indicator . . . . . . . . . . . . . 21 sequence . . . . . . . . . . . . . . . . . 42-43 CD-ROM . . . . . . . . . . . . . . . . . . 84 Access Indicators . . . . . . . . . . . . . . . . 2 Bridge Battery . . . . . . . . . . . . . . . 48, 94 Data Security . . . . . . . . . . . . . . . . . 40 Active-Matrix Display . . . . . . . . . . . . . 95 Brightness . . . . . . . . . . . . . . . . . 13, 30 Date . . . . . . . . . . . . . . . . .
LifeBook C Series from Fujitsu Display Panel . . . . . . . . . . . . . . . 5-6, 13 F7. . . . . . . . . . . . . . . . . . . . . . . . 30 DMA . . . . . . . . . . . . . . . . . . . . . . 96 F10 . . . . . . . . . . . . . . . . . . . . . 30, 53 format. . . . . . . . . . . . . . . . . . . 3, 34 problems . . . . . . . . . . . . . . . . . . 64 Double-click . . . . . . . . . . . . . . . . . . 27 Fax . . . . . . . . . . . . . . . . . . . . . . . 92 Hardware Data Security . . . . . . . . . . . . 40 Dragging .
I n d e x LAN . . . . . . . . . . . . . . . . . . . . 50, 97 MPU-401 . . . . . . . . . . . . . . . . . . . 98 Pointing Device . . . . . . . . . . . 5-6, 26-28, LifeBook Application Panel . . . . . 5-7, 33-34 Multimedia Device . . . . . . . . . . . . . . 62 POST . . . . . . . . . . . . . . . . . . 80-82, 99 LCD . . . . . . . . . . . . . . . . . . . . . . 97 NTSC. . . . . . . . . . . . . . . . . . . . . . 98 License Agreement . . . . . . . . . . . . . 15-16 Numeric Keypad . . . . . . . . . . . . . .
LifeBook C Series from Fujitsu RJ-11 . . . . . . . . . . . . . . . . . 8-9, 53, 93 Standby Mode . . . . . . . . . . . . . . . 37, 39 Troubleshooting . . . . . . . . . . . . . . . . 60 ROM . . . . . . . . . . . . . . . . . . . . . . 99 Start Menu . . . . . . . . . . . . . . . . . . . 29 Tutorials . . . . . . . . . . . . . . . . . . . . 17 S-Video . . . . . . . . . . . . . . . . . . . . 100 Status Indicator . . . . . . . . . . . 5-6, 20, 100 UL. . . . . . . . . . . . . . . . . . . . . . .
I n d e x 106
