Operation Manual

Troubleshooting and tips
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The notebook cannot be started
The battery is dead
► Charge the battery.
Or
► Connect the power adapter to the notebook.
The power adapter is not connected correctly
► Switch the notebook off.
► Check whether the power adapter is connected correctly to the notebook.
► Check whether the power cable is plugged properly into the power adapter and into the mains
outlet.
► Switch the notebook on.
Operating system files may be damaged or missing.
► Boot the notebook via the optical drive using the Windows Recovery CD.
i
If the operating system is reinstalled, all data created up to that point will be lost. Make
regular back-up copies of your data.
The notebook stops working
The notebook is in Standby or Suspend mode
► Reactivate the notebook by pressing a key (Standby mode) or by switching it back on
(Suspend mode).
An application programme has caused the malfunction
► Close the application programme or restart the notebook by switching it on/off or with a warm
boot.
The battery is dead
► Charge the battery.
Or
► Connect the power adapter to the notebook.
The mouse does not work
Mouse driver not loaded
► Check whether the correct mouse driver is properly installed and is present before the
application programme is started.
Detailed information can be found in the User Guides for the mouse, the application
programme or the operating system.