Laptop User Manual
Troubleshooting and tips
Error messages on the screen
Errormessages onthescr eenErrormessage:
This section describes the error messages generated by the BIO S Setup. Error messages displayed
by the operating system or programmes are described in the relevant documentation.
If the error message appears repeatedly, despite troubleshooting measures, please
contact the place of purchase or o ur customer service centre.
Error message/cause Resolution
CMOS ba ttery bad
If the error message occurs repeatedly, the
buffer battery in the no tebook is flat.
► Contact your sales outlet
or our customer
service centre.
System CMOS checksum bad - default configura tion
used
The system configuration information is
incorrect.
► Switch the notebook of
f.
► Switch the notebook on.
► Press the function k
ey
F2
to access the
BIOS Setup.
► In the BIOS Setup, select the Exit menu.
► Select the entry Lo
ad Setup Defaults.
► Select OK and press the En ter key.
Extended memory failed at offset: xxxx Failing Bits:
zzzz zzzz
When testing the extended memory an error has
resulted at the address xxxx.
► Check whether the additional memory
module has been inserted correctly.
Failure Fixed Disk n
The settings of the hard disk drive a re incorre ct.
► Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
Keyboard controller error
► Switch the n otebook off w ith t he ON/OFF
switch.
► Wait 3 - 5 seconds and switch on the
notebook aga in.
Keyboard error
If you are using an external keyboard:
► Check the connection and reboot the
notebook.
nn Stuck key
► Make sure that no key is pressed.
Operating system n ot found
► Check
in the BIOS Setup whether your hard
disk h
as been set correctly.
► Make sure th at the operating system is
installed on the corresponding drive.
Press <F1> to resume, <F2> to SETUP
This error message appears if an error occurs
during the self-test before starting the operating
system.
► Press the
F1
function key to s tart the
operating system.
► Press the function key
F2
to access the
BIOS Setup.
64 Fujitsu