Operation Manual

4 Troubleshooting (FAQ)
24
The keyboard is not responding
Restore the wireless connection. Simultaneously press the CONNECT button (front
of the SCALEO E) and the button for restoring the wireless keyboard connection.
The program with which you are working may be "hanging". Press Ctrl+Alt+Del to
end the task. If nothing happens, restart the computer.
The batteries are drained. Replace the batteries.
The image is distorted
Another unit nearby, e.g. a printer, may be causing the problem. Move any units
which produce strong magnetic fields away from the monitor.
Check the display settings of the TV/monitor. You will find further information on this
subject in the operating instructions for your TV/monitor.
The keyboard produces characters other than those shown on the keys
Check that the FN key, NUM LOCK key or CAPS LOCK key are pressed according
to your requirements. Pressing the Shift key again reverses the lock (depending on
the operating system).
A keyboard driver is activated which uses a keyboard layout different to your
country-specific keyboard. The help function in your operating system provides you
with information on changing the language-specific keyboard.
The display "CMOS clear" appears
The internal battery is flat and must be replaced. Contact our service engineers.
The system is no longer reacting
The system hangs – if not reacting to on/off button being pressed, then depress the
on/off button for approx. 5 seconds. The system will reboot.
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