Operation Manual

Troubleshooting and tips

TroubleshootingTipsFaultTroubleshoo ting

Refer to the safet y information in the "Safety" manual when

connecting or disconnecting cables.

If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows:

► Make a note of the steps and the circumstances that led to the fault. Also

make a note of any error messages displayed.

► Switch the notebook off.

► Contact the Hotline/Help Desk.

You can ﬁnd the telephone numbers in the help desk list. Please have

the following information re ady when you call:

• The model name and serial number

of the notebook. The serial number is

located on a sticker on the under

side of the notebook.

• Notes of any messages that appear on the screen and information on acoustic signals.

• Any changes you have made to the ha

rdware or software since

receiving the notebook.

• Any chan ges you have made to the BIOS Setup settings since receiving the notebook.

• Your system conﬁgura tion and all p

eripheral devices connected to your system.

• Your sales co ntract.

Our notebooks have been designed primarily with mobile applications in mind.

This means that considerable effort has been made to optimise compone nts and

equipment in terms of weight, space and energy requirements. Depending on the

particular conﬁguration you have purchased, it is possible that functionality may be

slightly reduced compared to a desktop PC if you are running p rocessor-intensive

gaming software, e.g. games with intensive 3D graphics. Updating your hardware

with drivers which have not been approved by Fujitsu Siemens Computers may

result in performance losses, data losses or malfunction of the equipment. A

list of appro ved drivers and current BIO S versions can be downloaded from:

http://www.fujitsu-siemens.de/support/downloads .html"

Help if problems occur

Should you ever have a problem with your computer that you cannot solve yourself, in many cases

you can solve it quickly using the SystemDiagnostics program pre-installed on your computer.

► To start the SystemDiagnostics program, click Start - Programs - Fujitsu

Siemens Computers - SystemDiagnostics .

► If a problem is detected during the test run, the SystemDiagnostics program outputs

a code (e.g. DIFS code YXXX123456789123).

► Ta ke a no te of this DIFS code and the ID number of your device. The ID number can

be found on the type rating plate on the back of the casing.

► If you still need assistance resolving the problem, contact the relevant Help Desk for

your country (see the Help Desk List or go to "

http://www.fujitsu-siemens.com/su pport").

Have the ID/serial No. of your system and the DIFS code ready.

AMILO Mini O perating Manual, edition 2 45