Professional Notebook Getting Started V2030
Troubleshooting and tips
A26391-K183-Z100-1-7619, edition 2 17
The mains adapter is not connected correctly.
► Switch the notebook off.
► Check whether the mains adapter is connected correctly to the notebook.
► Check whether the power cable is plugged properly into the mains adapter and into the mains
outlet.
► Switch the notebook on.
Operating system files may be damaged or missing.
► Boot the notebook via the optical drive using the "Windows XP Recovery CD".
i
If the operating system is reinstalled, all data created up to that point will be lost. Make
regular back-up copies of your data.
The notebook stops working
The notebook is in Standby or Suspend mode.
► Reactivate the notebook by pressing a key (Standby mode) or by switching it back on (Suspend
mode).
The application programme has caused the malfunction.
► Close the application programme or restart the notebook by switching it on/off or with a warm
boot.
The battery is dead.
► Charge the battery.
or
► Install a charged battery.
or
► Connect the mains adapter to the notebook.
The mouse does not work
Mouse is not connected
► Switch the notebook off.
► Check whether the mouse cable is correctly connected to the notebook.
If you use an adapter or extension lead with the mouse cable, check the connections.
► Switch the notebook on.










