Easy Guide

Troubleshooting and tips
Contact with hotline/help desk
If you are unable to solve a certain problem, please contact the hotline/help desk. Additional details
are contained in the "Safety" and "Warranty" manuals. Please have the following information ready
when you call:
• The model name and serial number of the Pocket PC. The serial number can be found on a
label in the battery compartment or in the system information; see chapter "Display system
information"
• Notes of any messages that appear on the display and information on acoustic signals.
• Any changes you have made to the hardware or software after receiving the Pocket PC.
• Your system configuration and all peripheral devices connected to your system.
• Your sales contract.
38 A26391-K197-Z120-1-7619, Edition 1