User's Manual

5 Troubleshooting
34
■ Communication
Problem Cause Solution
Printer does not
communicate
Is the power turned off? Please turn on the
power. (C. 2
.1)
Is the application or the
driver for this product
used?
Please use the
application or the driver
for this product.
Is the link correctly
connected?
Please connect the link
correctly. (C.
2
.3
)
Does the transmitter
correspond with
the SPP profile?
Please use
the transmitter that
corresponds with
the SPP profile.
Is equipment too close that it
causes radio
interference?
Please stop the device
that causes the radio
interference or keep
the transmitter and the
printer away from the
device.
Is there a shield between the
transmitter and the printer
that interferes with the radio?
Please use it in a place
without the shield.