User's Manual

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36
<3> Troubleshooting
Symptom Possible cause Corrective action
No power
・Is the battery mounted?
・Isn’t the battery run out of
capacity?
・Isn’t the battery mounted to the
reverse direction?
・Is AC adapter connected?
・Is the power switch pressed?
・Mount the battery.
・Recharge the battery
・Reset the battery correcting its
polarity. (Refer to page 18)
・Connect AC adapter (Refer to
page 13)
・Press the power switch on.
No printing
・Is the power on?
・Is the recording paper correctly
set?
・Isn’t the status indication lamp
lighted red?
・Isn’t the status indication lamp
flashing orange?
・Is the paper holder cover firmly
closed?
・Isn’t the distance for IrDA
communication too far apart or
the angle too big?
・Isn’t the IrDA window too much
soiled?
・Is the dip switch setting
correct?
・Aren’t you communicating
under the direct sunlight?
・Press the power switch on.
・Check the recording paper
setting (Refer to page 22)
・Recharge the battery.
・Release the error mode. (Refer
to page 26)
・Close the paper holder cover
properly.
・Either reduce the distance or
adjust the angle.
・Clean the window. (Refer to
page 36)
・Check the dip switch setting.
(Refer to page 28)
・Avoid direct sunlight.
Printing too dim
・Isn’t the thermal head stained?
・Are the selection of paper and
energy setting correct?
・Clean the thermal head. (Refer
to page 35)
・Check the dip switch setting
and energy setting.
Recharging time
is too long
・Isn’t the ambient temperature
too low?
・Recharge at 10 – 30℃.
Recharging time
is too short
・Is the same symptom
repeated? (Red lamp is lighted
when used after recharging)
・Possibly the battery life is
expiring. Change to new one.
Paper holder
cover cannot be
opened or shut
・Aren’t the supporting points of
paper holder cover removed?
・Adjust the cover to the
supporting points.
(Refer to page 38)